필로우탑 침대, 책상, 다리미/다리미판, 무료 유아용 침대
예약 가능 여부 확인

수퍼 8 바이 윈덤 엘진 여행 후기

2 out of 5
수퍼 8 바이 윈덤 엘진
435 Airport Rd, Elgin, IL

이용 후기

6.6
평점 10 - 훌륭해요. 349개 이용 후기 중 66개" "
평점 8 - 좋아요. 349개 이용 후기 중 110개" "
평점 6 - 괜찮아요. 349개 이용 후기 중 76개" "
평점 4 - 별로예요. 349개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 349개 이용 후기 중 58개" "

7.2/10

청결 상태

7.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Juan carlos

별로예요: 직원 및 서비스
Pésimo servicio
2023년 12월에 1박 숙박함
답변 제공: VICTOR 님, 2023년 12월 17일
We are deeply sorry to learn that your recent experience with our service did not meet your expectations. Please accept our sincere apologies for any inconvenience or frustration you may have encountered.Your satisfaction is of the utmost importance to us, and we would appreciate the opportunity to understand more about your specific concerns. If you are open to it, we would value the chance to discuss your experience in more detail to ensure we address any issues directly. Your feedback is crucial in helping us identify areas for improvement, and we want to assure you that we take your comments seriously.Please feel free to reach out to us ,so that we can discuss your experience further or address any specific issues you may have encountered. We genuinely value your patronage and hope to have the opportunity to regain your trust during your future visits.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our service.

2/10 - 너무 별로예요

Marcos

2023년 11월에 1박 숙박함
답변 제공: VICTOR 님, 2023년 12월 17일
We are deeply sorry to learn that your recent experience with our service did not meet your expectations. Please accept our sincere apologies for any inconvenience or frustration you may have encountered.Your satisfaction is of the utmost importance to us, and we would appreciate the opportunity to understand more about your specific concerns. If you are open to it, we would value the chance to discuss your experience in more detail to ensure we address any issues directly. Your feedback is crucial in helping us identify areas for improvement, and we want to assure you that we take your comments seriously.Please feel free to reach out to us ,so that we can discuss your experience further or address any specific issues you may have encountered. We genuinely value your patronage and hope to have the opportunity to regain your trust during your future visits.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our service.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Nice but noisy guests
Hotel was fine clean noisy guests sounded like a elephant on methamphetamines was staying above me and people around my room were coming and going all night long complained to the front desk person and the guy above lied and said he was sitting in the chair meditating this was at 3:30 am after being woken up the 2nd time.. ridiculous. People need to realize this is a hotel with guests you need to pace or walk around do it outside or the tollway is within walking distance.. 🤔 it's Saturday morning folks start the housekeeping a tad later people Wana sleep in especially when they didnt sleep well!!!! I won't be back!!
2023년 10월에 1박 숙박함
답변 제공: vic 님, 2023년 10월 9일
We are very sorry about other guest behaiver and louness we try hard to control but some time they do not lesson.sorry please accept our apology, we will try our best next time.Thank you

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No problem
2023년 10월에 1박 숙박함
답변 제공: VICTOR 님, 2023년 10월 5일
WE GREATLY APPRECIATE YOUR BUSINESS.SEE YOU BACK SOON.THANK YOU FOR YOUR BUSINESS.VICTOR

10/10 - 훌륭해요

Garrett

2023년 9월에 1박 숙박함
답변 제공: JACK 님, 2023년 9월 28일
THANK YOU FOR YOUR RESPONSE.SEE YOU NEXT TIME

2/10 - 너무 별로예요

Linnette

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I left, and checked out
2023년 9월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
GUEST MAID RESERVATION ON LINE AND DID NOT DISCLOSE THEY HAD TWO CATS.HOTEL POLICY IS NO CATS.THANK YOU

10/10 - 훌륭해요

Garrett

2023년 8월에 1박 숙박함
답변 제공: VICTOR 님, 2023년 9월 12일
WE REALLY APPRECIATE YOUR BUSINESS. THANK YOU SEE YOU SOON.

10/10 - 훌륭해요

Jack

2023년 8월에 1박 숙박함
답변 제공: vic 님, 2023년 8월 7일
Thank you very much for your business we apricated!

2/10 - 너무 별로예요

Bhulakshmi

2023년 7월에 1박 숙박함
답변 제공: vic 님, 2023년 7월 31일
Guest wanted to cancel reservation 2hrs.priear to arrival, sorry our hotel cancelation policy 24 hrs. prier to arrival,excluded 3rd party reservation.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Great for lowest price around
2023년 6월에 1박 숙박함
답변 제공: vic 님, 2023년 7월 15일
Thank you for your business

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Disappointed
Staff wasn’t to friendly. Floors were sticky. Forgot my toothpaste, so I asked at desk Gave me one then I asked for one for my husband and said they weren’t supposed to give out more than one but gave me one anyway. Had coffee to make in room but nothing to stir it with (really)
2023년 7월에 1박 숙박함
답변 제공: vic 님, 2023년 7월 15일
Sorry for inconvenience

10/10 - 훌륭해요

Samantha

2023년 6월에 1박 숙박함
답변 제공: vic 님, 2023년 7월 31일
Thank you very much for you business, see you again soon.

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: vic 님, 2023년 6월 8일
Thank you for business.

6/10 - 괜찮아요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It’s clean. I wished there was another mirror outside the bathroom. It was not quiet. Children crying and running.
2023년 4월에 1박 숙박함
답변 제공: vic 님, 2023년 6월 8일
sorry for any inconvenience, Thank You

10/10 - 훌륭해요

Jowin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean place.Staff was very helpful.
2023년 4월에 1박 숙박함
답변 제공: vic 님, 2023년 6월 8일
Thank you very much for your business.

10/10 - 훌륭해요

Nodir

2023년 2월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
THANK YOU FOR YOUR BUSINESS

8/10 - 좋아요

ANTHONY

답변 제공: VIC 님, 2023년 9월 12일
Thank you very much for your business.

6/10 - 괜찮아요

Judith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

10/10 - 훌륭해요

KATHLEEN

2022년 11월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
THANK YOU VERY M,UCH FOR YOUR BUSINESS.SEE YOU SOON

8/10 - 좋아요

Cynthia

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Comfortable but reeked of pot in nonsmoking room.
The bed was comfortable and there was plenty of hot water. Just what I needed after a long drive. The nonsmoking room reeked of pot. Very strong odor. Other than the smell the room was just what I needed.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Saeed

좋아요: 청결 상태, 직원 및 서비스
Everything very amazing
2022년 11월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
Thank you very much for your business.

8/10 - 좋아요

DEREK 님, RUSHFORD

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Front desk guy was busy on his phone and talked very fast. Hard to understand. Room had cracking paint but was clean and comfortable. Easy in and out parking.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was good and room was clean.
2022년 10월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
Thank you very much for your business.

8/10 - 좋아요

Melecio 님, Milwaukee

연인과의 여행
A standard hotel, worth the price you pay.
2022년 9월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
Thank you very much for your business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
I'd stay again anytime
Everything is updated and nice. Breakfast was included. Nice looking lobby and rooms are fine. Great Price. Very helpful people at desk.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Jermaine

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Israel

2022년 7월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

8/10 - 좋아요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
Not worth it.
The person behind the counter wasn’t rude but not at all friendly. The carpet was sticky, there was no conditioner, and the towels felt like sandpaper. They only has a waffle machine, coffee and orange juice. I wasn’t expecting much but perhaps some fruit or a cheap muffin for those who don’t eat waffles. I am pretty sure the hotel across the parking lot was $10 more and would have been a better stay. It was disappointing even for a cheap hotel.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Eric

2022년 7월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
Thank you very much for your business.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2022년 7월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
Thank you very much for your business.

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely would never stay at a hotel through them again let alone book through you’re app again. Not only did they refuse our service I was insulted.. asked my cc card limit … refused to let us even stay. We booked a 2 Queen bed room. When we walked in with our 2 kids they told us we only said 2 ppl and our kids were not allowed. We then tried to book another room with 4 ppl but with ya already paying for the first hotel room our card was declined. He then stated we need to have More credit line… absolutely disgusting service. We will never go through hotels. Com again let alone a super 8. I will contact everyone I can to make sure I am not charged.
2022년 7월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

10/10 - 훌륭해요

susana

2022년 6월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
THANK YOU FOR YOUR BUSINESSSEE YOU SOON.

6/10 - 괜찮아요

Cheryl

좋아요: 청결 상태
별로예요: 직원 및 서비스
2022년 6월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

2/10 - 너무 별로예요

Rafael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never going back
2022년 6월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
Thank you very much for your business.

4/10 - 별로예요

Nancy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
the property had been booked as pay-when- you arrive. But we received an alert from our credit card company that our card had been declined at the property early in the afternoon. When I called, the manager told us they were just checking to see if the card was valid and it was not pay upon arrival. Yet the card company reached us using that number and it worked when I gave it to him over the phone. If I had missed that email we would have not had a place to stay on a busy Friday night in Chicago. Expedia and the management need to figure out a way to make sure this practice DOES NOT continue. There are times when I am traveling that I do not have time to check emails and I am unlikely to use expedia and/or Super 8 again because of this problem
2022년 6월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

6/10 - 괜찮아요

Lee

연인과의 여행
Clerk not very friendly only 1 washcloth most people travel with a companion
2022년 6월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

2/10 - 너무 별로예요

Jeffery

2022년 6월에 2박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

6/10 - 괜찮아요

Melanie

2022년 6월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

6/10 - 괜찮아요

Miguel

2022년 5월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
the Breakfast was non-existent and on the first morning, Sunday morning the Orange juice was just water.. -
2022년 5월에 2박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

6/10 - 괜찮아요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No Wifi, no breakfast which was not good but I wish they would have told us at check in so we could have made other arrangements. But they actually told us breakfast would be from 6-9. The bathroom floor and shower were very slippery. Think it was related to the cleaning solution. But I can overlook it all because the water pressure in the shower was fabulous.
2022년 5월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

4/10 - 별로예요

Rich

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The showers was at best luke warm even when running the water for at least 5 min. The shower head was also leaking and shooting up against the wall, which I alerted the front desk to at checkout.
2022년 3월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

6/10 - 괜찮아요

Don

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The only word that i can use in reference to the Super 8 by Wyndham is dry. I stayed there two nights and all i experienced was the bed, the bathroom, and the small TV. The only highlight was my walk across the parking lot to the Holiday Inn next door to eat and drink at the Bennigan's that is on their property. Then, it rained on me as I walked back. Also, it took them Super 8 three days to get me a receipt.
2022년 3월에 2박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

4/10 - 별로예요

Scott

단체 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Advertisement said continental breakfast and there was nothing because of Covid. Super 8 failed big time and could have made different arrangements and let customers take things back to there rooms. wrap danish, have fruit, cereal and milk and coffee. I asked for extra coffee and only received 1 to make in the room. Maybe look at competitors to see what they have done. Will never book again with Super 8
2022년 2월에 4박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

2/10 - 너무 별로예요

Craig

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too much noise and foot traffic throughout the night. Manager very rude
2022년 1월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

2/10 - 너무 별로예요

Terrance

2021년 10월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.Thank you very much for your business.

2/10 - 너무 별로예요

Hydraulic Repair

2021년 10월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: VIC 님, 2023년 9월 12일
SORRY PLEASE ACCEPT OUR APOLOGY.THANK YOU FOR FEEDBACK WE WILL CORRECT OUR SELF, SEE YOU SOON.NEW GM.Thank you very much for your business.