표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 329개 이용 후기 중 262개" "
10 - 훌륭해요
262
평점 8 - 좋아요. 329개 이용 후기 중 45개" "
8 - 좋아요
45
평점 6 - 괜찮아요. 329개 이용 후기 중 8개" "
6 - 괜찮아요
8
평점 4 - 별로예요. 329개 이용 후기 중 8개" "
4 - 별로예요
8
평점 2 - 너무 별로예요. 329개 이용 후기 중 6개" "
2 - 너무 별로예요
6
9.8/10
청결 상태
9.6/10
직원 및 서비스
9.0/10
편의 시설/서비스
9.4/10
숙박 시설 상태 및 시설
9.0/10
친환경
이용 후기
10/10 - 훌륭해요
Patty
연인과의 여행
2023년 8월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place for a getaway. Located right on the river, old world charm hotel, beautiful rooms and amenities. Down town Geneva filled with great restaurants and shops. Will stay here again.
Patty
2023년 8월에 1박 숙박함
10/10 - 훌륭해요
DIANE
단체 여행
2023년 8월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved all the shopping and restaurants in the area. Really loved the Hotel. Really nice and very clean
DIANE
2023년 8월에 1박 숙박함
10/10 - 훌륭해요
Michelle
2023년 8월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Michelle
2023년 8월에 2박 숙박함
10/10 - 훌륭해요
Karen
가족 여행
2023년 8월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a great place to stay
Amazing stay. No real issues. Only a small complaint. They only gave us 1 cookie for turndown service when there was 2 people in the room. Highly recommend this place.
Karen
2023년 7월에 2박 숙박함
2/10 - 너무 별로예요
James
출장 여행
2023년 7월 19일
James
The Herrington Inn does not honor Hotels.com or Expedia reservations, yet both websites continue to book rooms, and when I arrived at hotel, there is no reservation and no available rooms and Hotels.com leaves you stranded.
James
2023년 7월에 1박 숙박함
10/10 - 훌륭해요
Molly
2023년 7월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
Molly
2023년 7월에 1박 숙박함
2/10 - 너무 별로예요
Nancy
2023년 7월 8일
Nancy
2023년 7월에 1박 숙박함
2/10 - 너무 별로예요
Bev
2023년 7월 1일
Expedia doesn’t have an account with this hotel so we didn’t have a reservation, thankfully they still had a room available. I’m done using Expedia, very disappointed in your service. Management said they haven’t had a contract with you for 10 years!!!! Why is it still listed??
Bev
2023년 6월에 1박 숙박함
10/10 - 훌륭해요
Laurie Lynette 님, Clinton Twp
가족 여행
2021년 12월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for my nephews wedding which was also at the inn. Rooms are gorgeous! Only issue was our fireplace wouldn’t stay lit. Beautiful room overlooking courtyard and fox river. Small breakfast in lobby area. Had fruit, danishes, meat and cheese, etc. wedding venue was gorgeous and food was awesome. Geneva is a nice quaint town with cool shops, pubs, etc!
Laurie Lynette
2021년 12월에 2박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 12월 9일
Dear Laurie,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I am so glad your experience was exceptional!
We appreciate your feedback, as it helps us to improve our service to you. I have notified our maintenance department of the fireplace concern and they will be addressing that immediately.
Thank you again for your review and feedback! We look forward to welcoming you back to The Herrington Inn & Spa!
Warm regards,
Stephanie M.
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
Joel
가족 여행
2021년 11월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place to stay in Geneva IL and surrounding area.
Joel
2021년 11월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 12월 9일
Dear Joel,
Thank you so much for staying with us and taking the time to provide your review!
We are so thrilled you enjoyed your stay and hope your next visit is right around the corner!
Kindly,
Stephanie M.
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
Kristine
단체 여행
2021년 11월 19일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Best hotel in the area
It’s my favorite place to stay when I come into town
Kristine
2021년 11월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 11월 19일
Dear Kristine,
Thank you so much for staying with us and for taking the time to provide your survey response!
The Herrington Inn and Spa Staff take pride in exceeding your expectations and I am thrilled to know that your experience was exceptional!
We look forward to welcoming you back to The Herrington Inn!
Kind regards,
Stephanie M.
Front Office Manager
The Herrington Inn and Spa
Geneva, IL
8/10 - 좋아요
Jean
2021년 11월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We just love this place. Only complaint would be loud music playing until midnight.
Jean
2021년 11월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 12월 9일
Dear Jean,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I am so glad your experience was exceptional!
We appreciate your feedback, as it helps us to improve our service to you. It is our goal to provide a comfortable stay and I'm sorry if that was not the case with your room location. The intent is to have our lobby music turned down by 10pm. We have noted that with the appropriate department so they can adhere to those guidelines. Your profile has also been updated so that we can avoid placing you near the lobby in the future.
Thank you again for your review and feedback! We look forward to welcoming you back to The Herrington Inn & Spa!
Warm regards,
Stephanie M.
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
Emily
연인과의 여행
2021년 11월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
BEST service and friendliness. Upgraded my fiancee and our room without request. Just beautiful EVERYTHING- spa, room, bath, service, food, drinks, warm/comforting, yet luxurious feeling can be found at The Herrington.
Emily
2021년 10월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 11월 3일
Dear Emily,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I am so glad to hear that your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie M.
Front Office Manager
The Herrington Inn and Spa
10/10 - 훌륭해요
Michael
가족 여행
2021년 10월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased! Will come back.
Michael
2021년 10월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 11월 3일
Dear Michael,
Thank you so much for staying with us and for taking the time to provide your review! We are so thrilled to hear that your experience was exceptional!
We look forward to welcoming you back to The Herrington Inn!
Stephanie M.
Front Office Manager
The Herrington Inn and Spa
10/10 - 훌륭해요
courtney
2021년 10월 24일
courtney
2021년 10월에 1박 숙박함
10/10 - 훌륭해요
Stacey
가족 여행
2021년 9월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this place
Lovely time! We were celebrating my birthday and they brought two chocolate covered strawberries to the room!
Stacey
2021년 9월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 10월 9일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
Julie
2021년 9월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lots of character
The Herrington is a unique, boutique hotel in the cute town of Geneva. The courtyard views are a nice overlook of the Fox River and there is a paved trail that runs along the river.
Julie
2021년 9월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 10월 9일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
Marcin
2021년 9월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marcin
2021년 9월에 2박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 10월 9일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
Ryan
2021년 8월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ryan
2021년 8월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 8월 25일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2021년 8월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
실제 이용하신 고객
2021년 8월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 8월 14일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
연인과의 여행, 가족 여행
2021년 8월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very impressed with the Herrington Inn. Charming and beautiful room. Nice Continental breakfast. Relaxing atmosphere.
실제 이용하신 고객
2021년 8월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 8월 14일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
2/10 - 너무 별로예요
실제 이용하신 고객
가족 여행
2021년 8월 1일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paid for the best room as a wedding gift for bride and groom. When they arrived at the room it was Occupied!
Then was given a substandard room. Door did not lock, fireplace did Not work & parts were dirty. They complained to management & they did nothing for them. When we complained all they did was, after much rude discussion on the part of hotel, was refund us the $100 difference in the rooms. We are embarrassed this happened on their Wedding night! This should never have happened for a $450 room!!
실제 이용하신 고객
2021년 7월에 1박 숙박함
8/10 - 좋아요
실제 이용하신 고객
아이를 동반한 가족 여행
2021년 7월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views and location. Rooms were unique compared to regular hotel rooms. Great bathrooms. Loved the milk and cookies at night. Great service. The only cons were that our AC had an issue night 1 (promptly fixed), and the wifi in our room was spotty (worked in the hall and bathroom, but very inconsistent in the bedroom and on the deck)
실제 이용하신 고객
2021년 7월에 2박 숙박함
10/10 - 훌륭해요
Molly
2021년 7월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay in Geneva
Wonderful stay! While my husband golfed I had the best day ever. I did yoga facing the river, read my book on the patio, enjoyed a spa service and took a Jacuzzi bath. Great amenities and location.
Molly
2021년 7월에 2박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 31일
Dear Molly,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I am truly pleased that you had a wonderful experience!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
10/10 - 훌륭해요
Mark
2021년 7월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mark
2021년 7월에 1박 숙박함
10/10 - 훌륭해요
Kurtis
2021년 7월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kurtis
2021년 7월에 3박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
연인과의 여행
2021년 7월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Magical place to stay on the banks of the Fox. Room with the balcony over the river worth the splurge.
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 11일
Dear Guest,
Thank you so much for taking the time to complete a review for your stay at The Herrington Inn!
I am truly pleased that you had a wonderful experience and I’m looking forward to having you again as our guest!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
2021년 7월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2021년 7월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 22일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
2021년 7월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2021년 7월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 23일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2021년 7월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly efficient and very professional. Exceeded my expectations!
실제 이용하신 고객
2021년 7월에 2박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 11일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
연인과의 여행
2021년 7월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a lovley location and room. Staff were excellent
실제 이용하신 고객
2021년 7월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 11일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
8/10 - 좋아요
실제 이용하신 고객
가족 여행
2021년 7월 6일
좋아요: 청결 상태, 직원 및 서비스
Great location, good service and great food. Room was a bit dated and the TV had intermittent connection issues.
실제 이용하신 고객
2021년 7월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 11일
Dear Guest,
Thank you so much for taking the time to complete a review for your stay at The Herrington Inn!
I am truly pleased that you had a wonderful experience and I’m looking forward to having you again as our guest!
I genuinely value your input and am eager to address the concern of the TV connection issue with our Maintenance staff so that we can improve your stay for next time. If you have a chance, please feel free to reach out with the room number in which you stayed so that we can address the room issue.
Thank you so much, and we hope your next visit is just around the corner!
Kindly,
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
연인과의 여행
2021년 7월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Charming hotel. Nice staff and GREAT restaurant!
실제 이용하신 고객
2021년 7월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 2일
Thank you so much for staying with us and for taking the time to provide your positive review. I am thrilled you enjoyed your stay! The Staff at The Herrington Inn & Spa enjoy catering to your needs as much as you enjoyed your stay.
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Warm regards,
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
4/10 - 별로예요
실제 이용하신 고객
가족 여행
2021년 7월 1일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived and they had given our room away. We thus had 4 adults to one king size bed- they sent roll aways, but we still did not sleep well. They took 50 dollars off the bill but in my opinion, at least half should have been taken off the final bill, if not all.
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: The Herrington Inn & spa 님, 2021년 7월 2일
Thank you for your feedback. Your satisfaction is our priority and we strive to meet your expectations. The $100 discount and $100 complimentary gift certificate extended during your stay is noted in your reservation. But we are happy to extend an additional complimentary room upgrade on your next stay. Please call the hotel directly if you would like to have that noted on your profile for the future.
Thank you for your correspondence and we look forward to serving you in the future.
Kind regards,
The Herrington Inn & Spa
10/10 - 훌륭해요
Joni
단체 여행
2021년 6월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Joni
2021년 6월에 2박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 2일
Thank you so much for staying with us and for taking the time to provide your positive rating. I am thrilled you enjoyed your stay! The Staff at The Herrington Inn & Spa enjoy catering to your needs as much as you enjoyed your stay.
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Warm regards,
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
연인과의 여행
2021년 6월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unique hotel. Very clean and well maintained.
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 2일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide a positive review ! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
2021년 6월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 11일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide your review! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
2021년 6월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Must see to believe my goal is to stay in each individually designed room at least once! Put this on your bucket list.
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 4일
Thank you so much for taking the time to complete a positive review for your stay at The Herrington Inn.
I am truly pleased that you had a wonderful experience and I’m looking forward to having you again as our guest!
Warm regards,
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
Claudia
2021년 6월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Claudia
2021년 6월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 24일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
10/10 - 훌륭해요
Timothy
2021년 6월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beauitful property.
The milk and cookies are a delicious addition to staying here. Rooms are always comfortable and luxurious.
Timothy
2021년 6월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 20일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
8/10 - 좋아요
Katherine
가족 여행
2021년 6월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming!
This property is in the perfect location when visiting Geneva! It’s right on the fox river providing lovely views. It’s walking distance to downtown and Island Park.
Katherine
2021년 6월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 24일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
8/10 - 좋아요
실제 이용하신 고객
연인과의 여행
2021년 6월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room was very comfortable
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 20일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
10/10 - 훌륭해요
Thomas
단체 여행
2021년 6월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thomas
2021년 6월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 20일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
10/10 - 훌륭해요
Lynette
2021년 6월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel and amazing staff
This is an older hotel, but thats part of the charm of it. Its very clean and well appointed. Our bed was super comfortable, and we loved seating on the balcony in the evening with glass of wine and having coffee on the deck in the morning. It was peaceful. I also loved the jetted tub. I appreciated the makeup mirror. The staff of hotel and restaurant are wonderful. Warm, friendly and helpful. We really enjoyed our stay and looking forward returning.
Lynette
2021년 6월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 20일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
10/10 - 훌륭해요
실제 이용하신 고객
연인과의 여행
2021년 6월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was such a blessing to be treated like royalty and so grateful for the beautiful stay.
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 20일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2021년 6월 11일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It makes you feel like you are truly on vacation. It felt like we were in Europe.
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 20일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
10/10 - 훌륭해요
실제 이용하신 고객
2021년 6월 10일
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: The Herrington Inn & Spa 님, 2021년 7월 2일
Dear Guest,
Thank you so much for staying with us and for taking the time to provide a positive review ! The Herrington Inn & Spa Staff take pride in exceeding your expectations, and I hope your experience was more than exceptional!
Please let us know if we can be of any assistance when booking your future stay. We look forward to welcoming you back to The Herrington Inn!
Stephanie Mahaney
Front Office Manager
The Herrington Inn and Spa
15 S. River Lane
Geneva, IL 60134
10/10 - 훌륭해요
실제 이용하신 고객
2021년 6월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Speechless. You must enjoy a night to appreciate the true quality and customer service provided. So absolutely refreshing.
실제 이용하신 고객
2021년 5월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 20일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
10/10 - 훌륭해요
실제 이용하신 고객
2021년 6월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I cannot say enough good things about The Herrington! Staff, rooms and location are the best! I never stay anywhere else.
실제 이용하신 고객
2021년 6월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2021년 6월 20일
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.
4/10 - 별로예요
Matthew
가족 여행
2021년 6월 8일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old and weathered, really bad service and not worth the money. Rooms desperately need updated.
Matthew
2021년 6월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2021년 6월 20일
If you did not enjoy your stay for any reason or if you have some constructive criticism, I would like to hear from you directly. My email is samjhana_shah@herringtoninn.com.
The information we receive from you will be reviewed by the management team to ensure that we are consistently offering the highest levels of service.
Thank you for choosing The Herrington Inn & Spa. We appreciate your valuable comments and look forward to serving you again soon.