실내 수영장, 야외 수영장, 일광욕 의자
예약 가능 여부 확인

더 세라이 치크마갈루르 여행 후기

4.5 out of 5
더 세라이 치크마갈루르
Mugthihalli Post, K M Road, Chikkamagaluru, Karnataka

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 28개 이용 후기 중 19개" "
평점 8 - 좋아요. 28개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 28개 이용 후기 중 3개" "
평점 4 - 별로예요. 28개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 28개 이용 후기 중 1개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jayanth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is very well maintained and the staff is very friendly. The food was amazing and prepared for our needs. Would definitely visit again.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Smriti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelllent
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Charu

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Shreyas

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Indrani

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was proactively engaged in ensuring that all the tourism spots were covered as per our wishes, in particular, Ms Dimple and Pradeep and the restaurant staff were very understanding and accomodative to a child's food habits...spa was also nice....playroom attendent was warm and sensitive, very much like a family , especially for a single parent (female) travelling with a 12 year old girl...the safety and security was par excellent...also in terms of the car and driver we hired locally...seamless, without any issues....the barman was excellent, including the liquor stock...thanks
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Mahesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experince
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Venkatesh Gowda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Srikant. K 님, 2022년 2월 9일
Dear Mr. Venkatesh, Thank you so much for your 10 out of 10 review! We will share this with the store team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 10 out of 10 review.” "Thank you so much for this 10 out 10 review

10/10 - 훌륭해요

Archana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay at the Serai!
Traveled as a family. Wonderful place to stay, great location, excellent food, courteous staff.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Mayank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property and friendly staff. However, food was the biggest negative here. When you go to such a place just to relax and don't want to go out at all, good food plays a very important part of your experience. The breakfast was included in the package, but except a few things it was not edible. South Indian like Idli and Vada were good, but dosa was crap. English spread was extremely bad, croissants, muffins, donuts, cakes, etc, were not edible at all. It seemed as if it was picked from a cheap eatery somewhere outside. Also, due to pandemic situation, it was mentioned on their website that they have a gap of 24 hours between one guest checking out from a villa and another checking in, however, in the villa next to me i saw the guests checking out in the morning and the next ones checking in a few hours later.
2021년 10월에 3박 숙박함

10/10 - 훌륭해요

Piyush

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and well maintained .
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

APURVA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience
Spacious modern rooms with all amenities you can ask for. The bathroom was huge and loaded with features including a bath tub. The private pool was amazing. Property is very nice and food was good. Would recommend the place for anyone wanting to stay for a luxury feeling at Chikmagalur or near Coorg.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

T M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Tivin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Serai is awesome
Superb
2020년 12월에 2박 숙박함

8/10 - 좋아요

Sandeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good family vacation.
It was a good experience overall. The spa is very nice. The property itself has been beautifully designed. It needs a refresh in some parts, but is still clean and hygienic. Room service was a bit slow, but that was probably due to the holiday rush over New Year’s Eve. There was a very well organised New Year party with strict crowd control and social distancing norms adhered too.
2020년 12월에 3박 숙박함

10/10 - 훌륭해요

deep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A short stay at the One of the best place
An amazing experience slightly expensive but worth it
2019년 12월에 1박 숙박함

8/10 - 좋아요

Prakash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The facilities are awesome. However, for the price I wanted there to be better food - there's really only one restaurant available.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

NR 님, New York, NY

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and good food, restaurant service should improve but really nice overall.
2019년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Chetan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply Outstanding
This place is simply the jewel of all high-end resorts in this part of India. The luxury and facilities are all one point. The villas are very well appointed and maintained. Everything works! The pools are high quality. The ambiance is very relaxing and refreshing The most impressive feature is the wonderful hospitality. The team at the resort are very warm and welcoming. I was particularly impressed by Mr. Wilfred Sequeira, who went beyond the call of duty or hospitality to make my family extra comfortable. His efforts surpassed all expectations. His team was with him at every step to achieve his desire to make this a memorable holiday for us. The food is really much better than any of the resorts i have visited in the region. I am definitely going there many times over.
2018년 10월에 2박 숙박함

8/10 - 좋아요

Heather 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning atmosphere, friendly staff
Beautiful grounds, very calm escape from the city! Staff are friendly and helpful. Villas are clean and impressive. Private lap pool was a nice surprise.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

KatyR 님, Hyderabad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peace, quiet and fresh air
Lovely stay - all the hotel staff were super friendly and nothing was too much trouble including making an off the menu cocktail once we'd given the recipe! Room was lovely - splash pool is a nice touch. Food in the restaurant gave us a good chance to sample local flavours without over eating. Not so much variety is you're looking for continental although not sure why you'd bother. Fine dining it isn't but tasty and cooked with love it is - thumbs up. Hotel was never crowded probably owing to the small number of villas. Would definitely return. Note: If booking via Expedia and you have the post pay option stick to your guns and pay on arrrival don't be harassed by the head office to make an early payment via a bank transfer (what decade are we living in?!) This was the only downside with the head office letting the hotel down! May be send the head office staff to the hotel for some lessons in customer service!

6/10 - 괜찮아요

Dev 님, Bangalore

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Awesome Property Run By Average Management & Stafd
One the most beautiful resorts we've been to - superb view, great design & self-sufficient. Add to it the charm of Chikmagalur's weather! Stands upto being the headquarters of Serai. The only disappointment with the property is that its run by a very average team - late check ins, non-prepared rooms, unclean pool water, not working AC in the restaurant, average food (no specialty food) and mostly people with fewer smiles & care (as compared to hospitality industry overall - or at least among the premium ones). While you do enjoy the peace & serenity that the well conceived property brings, you'd very likely be leaving wondering how much better a property of this kind can be run and feel alas for it!

10/10 - 훌륭해요

Ritesh 님, Bangalore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great property
It is a great property to have family and friends outing.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Serai Chikamagalur
Good holiday. The housekeeping staff were slow and the wash basin in the room were inconveneinet though they looked good.

8/10 - 좋아요

kiran 님, los angeles

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Value price - good location
I had no complaints. I would stay there again. The place was clean and quiet. Staff was friendly