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차링워스 메너 여행 후기

3.5 out of 5
차링워스 메너
Pudicott Lane, Charingworth, Chipping Campden, England

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 118개 이용 후기 중 81개" "
평점 8 - 좋아요. 118개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 118개 이용 후기 중 4개" "
평점 4 - 별로예요. 118개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 118개 이용 후기 중 1개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jane

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the view from the smart dining room. We loved the swimming pool. We were disappointed that the spa was no longer functioning. Building works made the check in very difficult as the signage was confusing. Parking was difficult with a builders' van taking up at least one space each day.
2024년 3월에 2박 숙박함
답변 제공: Stuart 님, 2024년 4월 2일
So pleased you enjoyed our temporary restaurant and the stunning views from the Orangery. All major works are now finished and just a few painters left finishing off works on the main house, ready for opening next monthDo hope you will return to see the finished worksBest WishesStuart

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet country house hotel. Just the job for a peaceful short break.
2023년 12월에 2박 숙박함
답변 제공: . 님, 2024년 3월 7일
Good afternoon. Thank you for the feedback and great scores and we hope to welcome you again. Kind regards, Charingworth Manor Team

8/10 - 좋아요

Liz

연인과의 여행
Love this place comforting and comfortable . Old school class Lovely Tom relaxing lounge and great service
2023년 12월에 1박 숙박함
답변 제공: . 님, 2024년 3월 7일
Good afternoon, Thank you for taking the time to leave your comments on your stay at our hotel. We are pleased that you enjoyed your stay and in particular the food and service. Thank you again for the feedback and great scores and we hope to welcome you again .Kind regards Charingworth Manor Team

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel for a few days away. Although we didn't use it there is a modern swimming pool. It is convenient for visiting many of the more attractive small towns. The place is full of character and has a couple of relaxing salon rooms. Eating in the restaurant is a real pleasure. The staff are excellent and food is superb. The only downside from our perspective was that although our room was fine, the bathroom was very tired and needed a refit. Apart from this, we enjoyed our stay. and would revisit without a problem.
2023년 11월에 2박 숙박함
답변 제공: Kate 님, 2023년 11월 16일
Good afternoon,Thank you for taking the time to leave you comments on your stay at our hotel. I am really pleased that you enjoyed your stay with us, especially the food and the staff. We aim to provide a professional and friendly service at all times. We appreciate you comments regarding the bathroom and are excited to say that we are having a refurbishment soon that hopefully improve the small issues that you have described. Thank you again for the comments on the great score and we hope that you will revisit to see our improvements.Kind regardsReception manager

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
This is a nice place to stay in the Cotswolds. Had a good restaurant on site. Staff were friendly and helpful. My room was nice. It’s in a pretty country setting.
2023년 10월에 3박 숙박함
답변 제공: Kate 님, 2023년 10월 15일
Good afternoon, Thank you for taking the time to leave your comments on your stay at our hotel. We are pleased that you enjoyed your stay and in particular the hotel surroundings, food and friendly staff. Thank you again for the feedback and amazing score and we hope to welcome you again. Kind regards Reception Manager

10/10 - 훌륭해요

Kyriakos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful wedding anniversary stay
Stayed for one night lovely dinner nice breakfast excellent service lovely pool peacefull location.minor critisism the orange juice wasn't up to the standards of the hotel and luck of espresso for the breakfast menu spoiled an otherwise excellent breakfast.
2023년 9월에 1박 숙박함
답변 제공: Charingworth manor 님, 2023년 9월 24일
Dear KyriakosThank you for taking the time to review us after your recent stay.Kind RegardsCharingworth Team

10/10 - 훌륭해요

laurel

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Charingworth 님, 2023년 9월 13일
Dear Laurelthank you for taking the time to score your visit and we hop to welcome you back again soon.Kind Regards, Charingworth Team

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Efficient and friendly check-in and out. Good value restaurant with well-cooked, classic dishes, served well. The breakfasts were also very good. Lovely cocktails in the small bar. Large, comfortable bed. Newspapers in the pleasant lounges. Small but attractive outside areas to have drinks in. Downsides were a) the noise from other rooms especially the squeaky floorboards above us, b) some furnishings, decor and carpets past their prime, c) our room was perpetually dark even though sunny outside, d) left to book our own taxi. We enjoyed our stay especially the food but would think twice about staying again as there are possibly better value and less noisy options in the area.
2023년 9월에 2박 숙박함
답변 제공: Kate 님, 2023년 9월 7일
Good afternoon, Thank you for taking the time to leave your comments on your stay at our hotel. We are pleased that you enjoyed your stay and in particular the staff, food and rooms. I am disappointed that you were disturbed by noise from other rooms. As taxis are quite hard to book being situated in a rural area we do advise guests to do this in advance themselves as the companies sometimes ask for details such as card details that we are unable to supply. Thank you again for the feedback and great scores and we hope to welcome you again. Kind regards Reception Manager

10/10 - 훌륭해요

Julia

2023년 8월에 2박 숙박함
답변 제공: Charingworth 님, 2023년 8월 22일
Dear JuliaThank you for taking the time to score us after your recent stay.Kind Regard'sCharingworth Team

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel
Absolutely wonderful stay. Beautiful hotel in gorgeous grounds.
2023년 8월에 3박 숙박함
답변 제공: Charingworth 님, 2023년 8월 16일
Dear Diana, Thank you for taking the time to review us after your recent stay and we do hope to welcome you back to Charingworth soon.Kind RegardsCharingworth Team

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I (US) stayed here from July 4th to July 6th. This was the best hotel experience we have ever had. Extraordinary communication from booking to check in. Really great staff, I mean, really great. Amazing service. I was Fiona's (Feona?) first martini! The food, everything we tried was delicious. Room and grounds were wonderful. Even the other guests were pleasant. This part of our trip rejuvenated my soul! Thank you!
답변 제공: Charingworth 님, 2023년 8월 16일
Dear JenniferThank you for taking the time to review us after your recent stay and we do hope to welcome you back to Charingworth soon.Kind RegardsCharingworth Team

10/10 - 훌륭해요

Teri 님, Sandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our most favorite stay in the Cotswalds! Beautiful!!! The property was stunning.
2023년 7월에 1박 숙박함
답변 제공: Charingworth 님, 2023년 8월 16일
Dear TeriThank you for taking the time to review us after your recent stay and we do hope to welcome you back to Charingworth soon.Kind RegardsCharingworth Team

10/10 - 훌륭해요

Richard B

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can't say enough about this place. Everything was excellent and exceeded my expectations. The staff was wonderful and nice to carry on a conversation with. We stayed for 5 nights and ate their most of the time. The food was excellent. One night, we ate at a Pub in Moreton-in-Marsh and regretted it knowing the manor food was way better. The outside sitting area is a wonderful place to sit, have a drink, talk and enjoy the quiet countryside around the flower garden. Being from the US, we just don't historical country mannors like this, so it was a pleasure just being there.
답변 제공: Kate 님, 2023년 9월 2일
Good afternoon,Thank you for taking the time to leave your comments on your stay at our hotel. We are pleased that you enjoyed your stay and in particular the food and service.Thank you again for the feedback and great scores and we hope to welcome you again.Kind regardsReception Manager

10/10 - 훌륭해요

Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A wonderful, beautiful property. I think a couple of bits in the bathroom could be improved at this level but it by no means impacted our stay. Dining, leisure and location just perfect. Thank you.
2023년 7월에 1박 숙박함
답변 제공: Charingworth manor 님, 2023년 8월 22일
Dear Jowe are glad your enjoyed your stay and hope to welcome you back soon.Kind Regards, Charingworth Team

10/10 - 훌륭해요

Jane

2023년 7월에 2박 숙박함
답변 제공: Charingworth manor 님, 2023년 8월 16일
Dear JaneThank you for taking the time to review us after your recent stay and we do hope to welcome you back to Charingworth soon.Kind RegardsCharingworth Team

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Charingworth 님, 2023년 8월 22일
Dear MikeThank you for taking the time to score us after your recent stay.Kind Regard'sCharingworth Team

4/10 - 별로예요

melissa

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Underwhelming and overrated at best
When I called day ahead to ask about transportation, the lady at the reception laughed at me for asking if I could find an Uber. Our room was lovely, spacious and luxurious. We loved using the pool daily, and it ended up being the most popular activity. Sadly on our arrival, I had noticed that my luggage was damaged and couldn't be properly closed. The tennis court was full of cracks, making it hard to play. During our first dinner at the restaurant we were served bland soup and oversalted fish. As they couldn't accommodate us for an early dinner the next evening, we asked if they could oblige us with a roomservice, to which the arrogant lady said blankly no. We were offered no options with a small child, other than to have a very late dinner. Unfortunately for the hotel, we overheard a couple sitting next to us getting offered roomservice, due to the lady being uncomfortable around so many people. After making a complaint about this to the assistant manager, all she offered us was to have cold sandwiches served at the drawing room. I rang the manager's office for the cottages and made a complaint, being assured this was something they would rectify and told they would contact me via phone or email. They didn't do anything to help with the differential treatment nor the damaged luggage. For 280 punds a night, I expect better. I can't recommend staying there, nor would we be returning. Appalingly unprofessional staff really ruined our stay.
2023년 7월에 2박 숙박함
답변 제공: Charingworth 님, 2023년 8월 16일
Dear MelissaThank you for taking the time to share your feed back after your stay, as its one of the ways we can improve on those areas where we may fall short.Due to the rural location of the hotel of the hotel, we do strongly advise our guests to book any taxis or tours in advance as there is no public transport to or from the hotel. We noted that after your request weeks ahead of your stay about booking a taxi, we did advise you of this and sent details across to you with a list of local taxi companies, and advised you to contact them well in advance.I'm sorry you didn't enjoy your stay with us and we fell short of the guests service we aim to achieve.Kind RegardsCharingworth Team

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The manor has breathtaking views of the surely countryside. Not much else around the property so a car is a must. Parking is a slight problem even though we went during the week very polite staff. Overpriced bar that doesn’t stock Cotswolds gin as it’s too expensive !
2023년 6월에 2박 숙박함
답변 제공: Charingworth 님, 2023년 6월 17일
Dear MariaThank you for taking the time to provide feed back after your recent stay.Kind Regards

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very relaxing hotel break.
Wonderful experience from the moment we drove up the sweeping drive with sheep in the fields to beautiful gardens ,& stunning Manor House. Reception was warm friendly ,& welcoming. Suite was very clean , comfortable ,well laid out with sweeping views across the countryside. Food was so good. I particularly enjoyed the breakfast. Such a scrummy choice. Individually cooked breakfast took me back to service of yesteryear. Every staff member friendly ,& professional. Just a truly great stay Well done to you all 👏👏👏
2023년 6월에 2박 숙박함
답변 제공: Charingworth 님, 2023년 6월 16일
Dear Jan, Thank you so much for your kind comments, I will pass these on to all our staff. I am happy to hear you had such an enjoyable stay with us. We look forward to welcoming you back to CharingworthKind Regards,Leonie

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous property. So peaceful and beautiful. Room was lovely. Staff were excellent. Easy access to the Cotswolds. We were sad to only have one night there.
2023년 5월에 1박 숙박함
답변 제공: Charingworth 님, 2023년 5월 29일
Dear Daniel, Thank you for the top marks and lovely comments. We look forward to welcoming you back to Charingworth Manor in the futureKind Regards, Leonie, Reception Team

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Charingworth manor 님, 2023년 5월 23일
Dear Helen, thank you for taking the time to review us after your stay and we hope to welcome you back again soon.Kind Regards, Charingworth Team

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, but too noisy and tricky to contact.
Great setting, lovely old-fashioned hotel and friendly staff. Poor sound-proofing, meaning we heard lots of noise from the communal area below and room above, which caused disrupted sleep. Also, tried calling the mobile listed to book a table for dinner, but no response to texts or voicemail. Finally, emailed on the website and got a response, by which time it was too late. And be warned there is a £250 charge if you lose your room key!
2023년 4월에 2박 숙박함
답변 제공: Charingworth manor 님, 2023년 5월 23일
Dear MarkThank you for taking the time to review us after your stay.Apologies for any difficulties you had in contacting us. We don't have a text messaging service, voicemail service or Mobile phone contact, Just our landline service. If you could let us have a little more information where you found these found this service listed and we can investigate further.Kind Regards, Charingworth Team

10/10 - 훌륭해요

Dick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This stay was an absolute delight ! Everything was excellent. The staff was super nice and helpful. The Manor was stunning! Our room was so luxurious ! Our stay at Charingworth Manor enhanced our Cotswold experience !
2023년 4월에 2박 숙박함
답변 제공: Charingworth 님, 2023년 4월 29일
Thank you so much for your kind words and top marks. I'm glad to hear your experience at Charingworth Manor was such an enjoyable one. We look forward to welcoming you back in the future.Kind RegardsLeonie, Reception Team

10/10 - 훌륭해요

Peter

2023년 4월에 1박 숙박함
답변 제공: Charingworth manor 님, 2023년 4월 23일
Dear Peter,Thank you for your top marks. We hope to welcome you back to Charingworth in the futureKind Regards, Leonie

10/10 - 훌륭해요

Hilary

2023년 4월에 1박 숙박함
답변 제공: Hotel 님, 2023년 4월 21일
Thank you for your 10/10 :) and we hope to see you again soon

10/10 - 훌륭해요

Stewart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were excellent nothing was to much trouble . The room was clean and tidy and breakfast was excellent
2023년 4월에 1박 숙박함
답변 제공: Charingworth 님, 2023년 4월 17일
Dear Stewart,Thank you for your lovely comments. We hope to welcome you back again soonKind Regards, Leonie

10/10 - 훌륭해요

ANITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming hotel
A lovely charming hotel , looking beautiful in the snow . Meals are nice . Breakfast is great .
2022년 12월에 2박 숙박함
답변 제공: Charingworth 님, 2022년 12월 20일
Dear AnitaThank you for your comments and we hope we can welcome you back again soon.Kind Regards, Leonie

10/10 - 훌륭해요

Raymond

2022년 12월에 1박 숙박함
답변 제공: Charingworth 님, 2022년 12월 20일
Dear RaymondThank you for your top marks scoring and we hope we can welcome you back again soon.Kind Regards, Leonie

10/10 - 훌륭해요

Linda

2022년 9월에 1박 숙박함
답변 제공: Charingworth 님, 2022년 9월 16일
Dear LindaThank you for your top marks scoring and we hope we can welcome you back again soon.Kind Regards, Jeff

10/10 - 훌륭해요

Antony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very, very good. An electric car charger would make it even better.
2022년 8월에 1박 숙박함
답변 제공: Leonie 님, 2022년 9월 4일
Dear Antony, Thank you for your kind comment and review, Leonie, Reception

6/10 - 괜찮아요

Tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The building and area is beautiful! Breakfast was tasty. However, there is no air conditioning. The walls are thin so you can clearly hear the neighbours tv, as well as the people upstairs walking around. They didn't go to bed until after midnight, so I did not sleep well.
2022년 7월에 1박 숙박함
답변 제공: Leonie 님, 2022년 8월 11일
Dear Tina, Thank you for your comments. Kind Regards, Leonie

10/10 - 훌륭해요

jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review Kind Regards Anna

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review Kind Regards Anna

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff made it !
Staff were all attentive and fabulous. Drinks and food very pricey . Pool quite poor . Needs bubble pool and steam room really
2021년 12월에 2박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review Kind Regards Anna

10/10 - 훌륭해요

ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A quirky property full of character.The staff were so helpful and welcoming and went out of their way to make you feel welcome.
2021년 12월에 2박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review Kind Regards Anna

8/10 - 좋아요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2021년 11월에 3박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review Kind Regards Anna

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place for our anniversary weekend. Stunning location, excellent bedroom and comfortable bed. Excellent food, and superb staff service. Thank you for a wonderful stay.
2021년 11월에 2박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review and kind Comments. Kind Regards Anna

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming manor, fantastic service, highly reco!
Overall a lovely relaxing weekend. Fantastic service by all staff - super friendly and welcoming, even with our 2-year old girl running around. Delicious food. Comfy common areas to relax during the day for a drink/snack or for an after-dinner drink by the fire in the lounge. Beautiful grounds. Furniture/decor a bit dated, but overall an incredibly charming place full of character. Would definitely recommend.
2021년 11월에 2박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review and lovely comments Kind Regards Anna

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2021년 11월에 2박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review Kind Regards Anna

10/10 - 훌륭해요

Mck

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
November break
Booking into Charingworth was fast and friendly. The room was immaculate. The bar area was clean and cozy and the staff exemplary. breakfast was relaxing with attentive staffg who never rushed us. I would definitely recommend it.
2021년 11월에 2박 숙박함
답변 제공: . 님, 2022년 1월 1일
Dear Jon Thank you for your review and kind comments Kind Regards Anna

10/10 - 훌륭해요

Johannes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 3박 숙박함
답변 제공: hotel 님, 2021년 11월 3일
Thank you for your 10/10 :) and we hope to see you again soon

10/10 - 훌륭해요

Mike

가족 여행
2021년 10월에 1박 숙박함
답변 제공: hotel 님, 2021년 11월 3일
Thank you for your top marks and we hope to see you again soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
A woofing good time
We had a great time at Charingworth Manor. The staff were very friendly and very helpful. They made us and our dog feel very welcome! Unfortunately we did have 2 single beds pushed together which was rather uncomfortable but this was the only downside to our stay. The food was fantastic. A great breakfast too! The dog especially loved her Breakfast Sausage! If you're looking for a dog friendly hotel I would definitely recommend Charingworth Manor.
2021년 10월에 2박 숙박함
답변 제공: hotel 님, 2021년 11월 3일
Thank you for your kind comments and we hope to see you again soon

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: hotel 님, 2021년 11월 3일
Thank you for top score 10/10 :) and we hope to see you again soon

10/10 - 훌륭해요

Simon

2021년 9월에 2박 숙박함

2/10 - 너무 별로예요

Ben

2021년 10월에 2박 숙박함
답변 제공: Reception 님, 2021년 10월 15일
Dear Ben Sorry to see your un-detailed scoring of the hotel. Of course we appreciate when guests share feedback as this is one of the ways we can improve upon those areas where we may fall short. We did note your comments during your stay that you found the room to be noisy and that you would only stay 1 night rather than the 2 nights you had reserved. Whilst no hotel can be completely quiet, it’s not an issue we normally experience or get comments from the area of the hotel you stayed in. We did give your first night stay complimentary as soon as you commented on this and didn’t charge you for the second day either. Kind Regards Charingworth Team

6/10 - 괜찮아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was spacious but felt a little tired. Old furniture, draw handle broken for example. A comfortable bed. The bathroom was a good size but the shower tiny and not easy to use. Staff very helpful when we had problems with the water supply! The swimming pool is a great size and really enjoyed having a swim at the end of a busy day.
2021년 8월에 4박 숙박함
답변 제공: hotel 님, 2021년 11월 3일
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 - 훌륭해요

mats

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: Kind Regards, Jeff 님, 2021년 9월 19일
Thank you and we are glad you enjoyed your stay. Kind Regards, Jeff