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AC 호텔 바이 메리어트 신시내티 엣 리버티 센터 여행 후기

3.5 out of 5
AC 호텔 바이 메리어트 신시내티 엣 리버티 센터
7505 Gibson St, West Chester, OH

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 521개 이용 후기 중 386개" "
평점 8 - 좋아요. 521개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 521개 이용 후기 중 24개" "
평점 4 - 별로예요. 521개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 521개 이용 후기 중 13개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Waldine 님, Dayton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tammy Lyn

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and smartly designed.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Monica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel and love staying here. The staff member at checkin was incredibly kind and professional. The only thing I disliked was how vastly different the price for the room was versus what was shown when I booked through Expedia. However this may not have been the hotel's fault! I would just prefer more open disclosure on pricing when booking a room. I will still be staying at this hotel again and again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tera

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for a beautiful place to call home for the night!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Chu Cheng

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s in walking distance to lots of restaurants and shops. Beautiful hotel with excellent amenities.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside the room, you could see the heating unit it was super loud and every 30 minutes would get really loud and the room would shake felt like a train was coming through our room could not sleep and there was never anybody at the front desk working nowhere to be found was The staff
2024년 1월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2024년 1월 29일
Thank you for taking the time to complete a review. Our maintenance department has been made aware of the issue. We have also followed up with the front desk to ensure someone is always available.

10/10 - 훌륭해요

Abigail

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Dena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smooth
The hotel is beautiful and so is the room. Conveniently positioned and accessible. Renovating going on in the front lobby dusty.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Barrett 님, Nashville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very modern, beautiful hotel. The staff was outstanding, very helpful, courteous. It is in an area that is a “Live, work, eat, play” concept. Good restaurants, shopping, boutiques, movie theater. All within walking distance.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Overall the day was great. The room was clean and spacious. The only complaints are that we faced the rear of the building over looking the A/C on the roof and the beds were on wheels and really loud ;)
2023년 12월에 1박 숙박함

8/10 - 좋아요

Boedi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located by the Liberty Center. There are many options for food and shopping.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Alicia

2023년 11월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 11월 27일
Thank you for taking the time to complete a review. I'm sorry it looks like you did not enjoy your stay. Any comments would help us to improve our service and better assist you.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Todd

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice property but did not impress @ almost 2x cost of similar. Rooms felt small and kinda of cheap and a bit "beat up" for such a new hotel. Lack storage in the room (no drawers or separate closet) made it feel even more claustrophobic. Plastic black-out shades did not seal edges to window, so commercial light and sunrise light were problematic. Limited interaction with staff was pleasant but Marriot policy of no stay points when booking through 3rd parties was a disappointment (not hotel specific) Will not likely visit an AC or maybe even a Marriott property again.
2023년 11월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 11월 21일
Thank you for taking the time to complete a survey. The AC brand does have a more modern, open and simple room layout. This property is 7 years old and just getting ready for our first refresh. Thank you for your input.Marriott Bonvoy points are awarded per dollar spent at the hotel. Unfortunately, when booking through a third party, your bill with us is 0, as the third party is charged. You do receive night stay credit toward your Bonvoy level. If you wish to receive the dollar points, please book direct. Thank you again for your feedback.

2/10 - 너무 별로예요

Adreanna

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Montserrat

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Ann

2023년 10월에 1박 숙박함
답변 제공: Attina Smith 님, 2023년 11월 6일
On behalf of the entire hotel team, I want to thank you for sharing about stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Attina Smith 님, 2023년 11월 6일
On behalf of the entire hotel team, I want to thank you for sharing about stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

David 님, Fort Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place. A lot of activities around
2023년 9월에 1박 숙박함
답변 제공: Attina Smith 님, 2023년 11월 6일
We are glad that you enjoyed your stay with us. If travels bring you back to this area, we hope that you stay with us again.

4/10 - 별로예요

Jocelyn

답변 제공: Attina Smith 님, 2023년 11월 6일
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Attina Smith 님, 2023년 11월 6일
On behalf of the entire hotel team, I want to thank you for sharing about stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and great customer service! I would stay there again!!
2023년 9월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 9월 11일
Thank you for taking the time to complete a review. I'm happy to hear you enjoyed your stay. we look forward to you staying with us again.

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 9월 1일
Thank you for taking the time to complete a review. On behalf of the entire hotel team, I want to thank you for sharing about your resent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Alicia

2023년 8월에 3박 숙박함
답변 제공: Attina Smith 님, 2023년 8월 17일
Thank you so much for your recent stay with us and for taking a moment to fill out a survey. Receiving surveys back like yours filled with all high marks always brings a smile to the faces of our staff so I will be sure to share it with them and hang it for everyone to see. It has truly been our pleasure to serve you and hope to welcome you back the next time your travels bring you to the area!

10/10 - 훌륭해요

Steven

좋아요: 편의 시설/서비스
This is such a fun area and a wonderful hotel!!
2023년 8월에 1박 숙박함
답변 제공: Attina Smith 님, 2023년 8월 14일
On behalf of the entire hotel team, I want to thank you for sharing about you stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Attina SmithGuest Service SupervisorRaymond Managementatsmith@raymondteam.com5137596500

8/10 - 좋아요

Morgan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Attina Smith 님, 2023년 8월 1일
Thank you for choosing AC Hotel Liberty, for your recent travels to Liberty Township area. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.

10/10 - 훌륭해요

Leighton

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty nice area
2023년 7월에 1박 숙박함
답변 제공: Attina Smith 님, 2023년 7월 30일
Thank you for staying with us. We are glad that you enjoyed yourself and liked the area. If travels bring you back to this area we would be glad to have you stay with us again.

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 7월 31일
Thank you for completing a survey from your most recent stay.

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great time at the AC Hotel, the breakfast was delicious and the staff was really kind. The property was clean and our room was very nice. Loved everything!!
2023년 7월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 7월 21일
Michelle,We are glad that you enjoyed your stay. Please keep us in mind the next time you are in area!Sincerely,The AC Hotel Team

8/10 - 좋아요

Michelle 님, Tyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 7월 21일
Michelle,We are delighted that you enjoyed your stay with us and hope you will consider staying with us again in the future.Sincerely,AC Hotel Team

10/10 - 훌륭해요

Kymberli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 7월 21일
Kymberli,We are glad that you enjoyed your stay with us. Please keep us in mind the next time you are in the area!Sincerely,AC Hotel Team

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 7월 21일
Kimberly,We are glad that you enjoyed your stay with us. We look forward to seeing you again in the future!Sincerely,AC Hotel Team

10/10 - 훌륭해요

Pamela Carter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a treat to stay in this hotel! We felt like we were being pampered! Everything was appointed elegantly. The pool was a bit chilly, but it certainly looked inviting! My only advice would be to double-check the window overlooking the shopping area...a fairly large smudge blocked the otherwise lovely view from the 6th floor. We will be back for another visit, to be sure!
2023년 6월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 6월 27일
Thank you for taking the time to complete a review. We are so glad you enjoyed your stay.

8/10 - 좋아요

Shane

2023년 6월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 6월 22일
Thank you for taking the time to complete a review. We are happy that you enjoyed your stay and hope that you stay with us when you are in the area again.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Incredible place to stay close to our kids soccer tourney. Highly recommend based on location, amenities, and overall quality of the property.
2023년 6월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 6월 20일
Thank you for taking the time to complete a review. I'm happy you enjoyed your stay!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: AC Hotel Team 님, 2023년 6월 22일
Thank you for taking the time to complete a review. We are happy that you enjoyed your stay and hope that you stay with us when you are in the area again.

10/10 - 훌륭해요

Jeanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: AC Hotel Team 님, 2023년 6월 22일
Thank you for taking the time to complete a review. We are happy that you enjoyed your stay and hope that you stay with us when you are in the area again.

10/10 - 훌륭해요

Marsha

2023년 5월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 6월 22일
Thank you for taking the time to complete a review. We are happy that you enjoyed your stay and hope that you stay with us when you are in the area again.

10/10 - 훌륭해요

Sherri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Our stay was wonderful, the staff was friendly and the King Suite was great with plenty of room.
2023년 5월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 5월 30일
Thank you for choosing to stay with us at the AC! And thank you for taking the time to let us know you enjoyed your stay.

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
❤️
2023년 5월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 5월 30일
Thank you for choosing to stay with us at the AC! And thank you for taking the time to complete a survey.

4/10 - 별로예요

Angie

2023년 5월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 5월 15일
Thank you for saying with us. I'm sorry we did not meet your expectations.

10/10 - 훌륭해요

Meagan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: AC Hotel Team 님, 2023년 5월 10일
Thank you for staying with us and for taking the time to complete a review. Have a great day!

10/10 - 훌륭해요

Staeshey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 5월 9일
Thank you for taking the time to review your recent stay.

8/10 - 좋아요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
On the way home
On our way north from Florida it was a great place to stop, north side of Cincinnati. Made for easy departure. I was disappointed that the restaurant was not open on Sundays as I specifically used that as a filter. That said numerous restaurants easily walkable nearby. Only other irritant was the shower did not fully work, only the rain head.
2023년 4월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 5월 5일
Thank you for taking the time to let us know about your recent stay. Thank you for letting us know that the filters may not be correct. Our dinner option has recently been added and is not available on Sunday evenings. I apologize for the miscommunication. I have let our Maintenace team know about the shower to ensure it is not a continued problem. I hope that you stay with us again when you are in the area.

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My wife and I stayed the night here after a show. They hotel was very nice. The room was quiet, which was nice given the fact that our room was across from the elevator. The staff was very friendly. The hotel is also within walking distance to numerous restaurants
2023년 4월에 1박 숙박함
답변 제공: AC Hotel Team 님, 2023년 5월 2일
Nicholas,We are delighted that you enjoyed your stay with us and we hope you will consider staying with us the next time your travels bring you to the area. Sincerely,AC Hotel Team

10/10 - 훌륭해요

Tony

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was wonderful. All staff was beyond courteous and helpful; from the front desk to the bartenders, to the housekeeping staff, everyone made you feel like they were there to help you enjoy your stay!
2023년 4월에 2박 숙박함
답변 제공: AC Hotel Team 님, 2023년 5월 2일
Tony,Thank you for sharing your feedback with us. We are delighted that you enjoyed your stay. Please keep us in mind the next time your travels bring you to the area.Sincerely,AC Hotel Team