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이코노 로지 제퍼슨 힐스 하이웨이 51 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 265개 이용 후기 중 52개" "
평점 8 - 좋아요. 265개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 265개 이용 후기 중 53개" "
평점 4 - 별로예요. 265개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 265개 이용 후기 중 31개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Kanchan

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Kanchan,We appreciate you choosing to stay with us. If there is anything we can do to improve your experience in the future, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Jessica,We appreciate your recent stay at our hotel. We're glad to hear that you had a positive experience overall. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to welcome you back soon for another excellent stay.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Dear Guest,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean and comfortable, and the bath was really nice. The only complaints which are very minor is that we had the room next to the highway, and there was a bit of traffic noise. Just pointing that out in case anyone is sensitive to outside noises, but it didn't bother me in the least. Otherwise, it seemed like the heater in the room wouldn't let it get too warm, but it wasn't really cold either. We had it on max but it was no more than 70 degrees. It was early November so I don't know whether it would properly heat the room in the dead of winter or not. Other than that, the concrete walkway to the second level was cracked and not very attractive. Maybe they should resurface that soon. Overall, it was a very good stay and I would stay there again.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello John, Thank you for sharing your positive feedback about the cleanliness and comfort of the room and the enjoyable bath. We appreciate your understanding regarding the minor traffic noise from the nearby highway. Regarding the room temperature, we apologize if it wasn't as warm as you expected, but we take note of your feedback for future improvements. Also, thank you for bringing the cracked walkway to our attention. We value your suggestion and will consider resurfacing it soon. We look forward to welcoming you back for another pleasant stay in the future.

8/10 - 좋아요

Fran 님, Jamestown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Front desk staff was very helpful with an early check-in for a scheduled wedding. Proximity to venue very good. Room door had a 1 to 1-1/2 inch gap from the latch to the floor and a 1/2 inch gap on the bottom. The door was clearly not in the frame properly. The cold air poured in all night, and we stuffed it with a towel as good as possible. It also made us anxious about security and safety. The next morning at check-out, the Mgr. said they were aware of it, and it was going to be fixed. They were fully booked, and we just lucked out on that room. Otherwise, the room was clean, although old, but refurbished. Nice bathroom. Priced fairly.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Fran ,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 편의 시설/서비스
There was a previous flood in our room and the floor tile was coming up. However it was a pleasant stay
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Barbara,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 - 너무 별로예요

Trashaun

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Trashaun,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello James,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Andrew

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Econo Lodge Review
Upon arrival we checked in with no problem. When we went to our room we did not have a king bed which when they called to confirm I asked n they said yes to the bed. The floors were dirty n the towels did not look clean or were stained. Other than that staff was very friendly
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Andrew, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

4/10 - 별로예요

Duane

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The bed had a hole in the middle of it. The steps wasn’t very wide sadly disappointed with it
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Duane, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would definitely stay here again. Very nice staff, nice room.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hi Pamela,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

10/10 - 훌륭해요

John

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello John,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 - 좋아요

Cody

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Hello Cody,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Nick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the 2pm check in time and direct ride into the city.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hi Nick,Thank you for the wonderful review. We are pleased everything went great for you during your visit, checj in time was appreciated and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

4/10 - 별로예요

Michelle

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 10일
Hello Michelle, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Abraham 님, Great Falls

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great room
2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hello Abraham,Thank you for being a valued guest and for providing us the feedback regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

Michelle

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 9일
Hello Michelle,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 - 좋아요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, property maintained, continental breakfast a plus. Heard a child screaming through the wall in the middle of the night & could hear the people upstairs walking around.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hi Sarah,Thank you for being a guest with us and taking the time to share. We are sorry to hear that you experienced some neighbor noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

2/10 - 너무 별로예요

Budkhiradzh

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed sheets and towels were stinky and owner was not some cooperative. Too much mosie and smoke smell was felt while sleeping although it was nonsmoking suit. Over priced !!
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 31일
Hello Budkhiradzh, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

6/10 - 괜찮아요

Helen

2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 13일
Hello Helen, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 - 괜찮아요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
thin walls allowed noise from neighboring room
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 10일
Hello michael, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was not bad, room was very clean and nice. They neighbor was pretty noisy and a lot of banging most of the night and the room smelled like cigarettes. But I would come back again.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 26일
Hello Guest, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was convenient to our destination. Staff was friendly. Rooms we updated, clean and comfortable. The only concern is the stairs leading to the second floor, They are very narrow, which could be dangerous,
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 25일
Hi John,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 - 훌륭해요

Monica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trip to Pittsburgh
The trip was very nice went to Pittsburgh to go to The improv. The room was very spacious everything was tidy and clean. The floors could have used a mopping, it's an old motel but it was nice and roomy.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 21일
Hello Monica, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

6/10 - 괜찮아요

Hope 님, Jacksonville

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I mean there wasn’t bed bugs. It was pretty clean. The blankets had burn holes though. Good tv channels. Wish doors had an indoor door guard that hotels normally have. Wasn’t loud.
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 1일
Hello Hope,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

8/10 - 좋아요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 15일
Hello Jerome,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good enough
The experience was adequate. The hot water was good. (Often times water temp and pressure are subpar at hotels) Door was wide open when we arrived, which made the room cold. Had to leave while room warmed up. Overall, good enough for our needs.
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 9일
Hello Christopher, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

10/10 - 훌륭해요

Candie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very nice
답변 제공: Manager 님, 2023년 1월 6일
Hello Candie,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

6/10 - 괜찮아요

Michael 님, Floral Park

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were nice, although the towels seemed a little dodgy. There are two parking lots here and you can't go between them without getting onto a busy highway, making two U-turns and coming back. Made getting to my room with the amount of stuff I had to drag up the steps extremely inconvenient. There was also no sign indicating what to do if you're checking in late, I had to call the hotel to get the guy to come open the door.
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 5일
Hello Michael, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we dont always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Value
The room we stayed in was recently remodelled including new carpet and fresh paint. It was very clean. We were pleasantly surprised!
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 27일
Hello Michael,We appreciate the comments, especially with regards to your opinion of our room as well as our carpet. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Jayson

좋아요: 직원 및 서비스
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 14일
Hello Jayson, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 - 훌륭해요

James M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 17일
Hello James M, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

4/10 - 별로예요

Janton 님, Helena

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room itself is old though they tried to remodel it. The staff was helpful but hard to understand. It smelled musty and like old cigarettes. We had to buy a candle the first night just to relieve our noses of the smell. The beds were not as comfortable and the sheets had stains and burn holes in the blankets. We ended up leaving and travelling back home instead of staying the second night.
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 11일
Hello Janton, "We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 - 좋아요

Joy

가족 여행
좋아요: 청결 상태
The price was good and rooms were clean.
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 8일
Hello Joy, Thank you for sharing this honest review and feedback about our price. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
You get what you pay for.
Need renovation of property outside and inside. If you need just a room for a few nights for the price this is your place.
2022년 7월에 3박 숙박함
답변 제공: Manager 님, 2022년 8월 4일
Hello , Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Diane

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smelled Horrible, Rundown, Not Safe.
Place was gross. Exterior was run down, chunks of plaster missing, on second level balcony there was a massive pile of tools and materials that have probably been piled there forever. The room as soon as we entered smelled like 10 people were just in it smoking up a storm. We had to leave the door open for a few hours hoping it’d air out a little. The smell was so bad it was turning my stomach. Things were sticky, bed sheets had stains. No elevator which is fine but stairs were narrow and really steep. Place didn’t feel the safest either. I would never stay there again nor would I reccomend it.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Hello Diane, "We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 - 너무 별로예요

Robynn

2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 24일
Hello Robynn, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 - 너무 별로예요

Louis

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just bad
2022년 7월에 3박 숙박함
답변 제공: Manager 님, 2022년 7월 20일
Hello Louis, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

8/10 - 좋아요

Paige

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
updated rooms were nice. clean. no cigarette smell like my last stay
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 20일
Hello Paige, Thank you for sharing this honest review and feedback about our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 - 좋아요

Shiree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was clean, they served an alright breakfast, and staff took care of us. They couldn't help altercations that went chaotic our last night, but maybe this type budget hotel attracts pot-smoking girlfriend beaters??
2022년 7월에 5박 숙박함
답변 제공: Manager 님, 2022년 7월 20일
Hello Shiree, You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

10/10 - 훌륭해요

Logan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 5일
Hello Logan, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 - 너무 별로예요

Terra

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The office was rude and the rooms were gross
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 30일
Hello Terra,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Anil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service & affordable prices
I stayed for 3 nights & I like the place, the rooms were big & full of amenities, had study table , clean freeze & microwave, big bathroom, huge bed king size, also I found the staff friendly, they offered to help. For the price you pay you will get a lot of amenities & clean. Definitely recommend others.
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 9일
Hello Anil, We appreciate the comments, especially with regards to your opinion of our staff and your insights regarding our bed. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 22일
Hello Timothy, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

8/10 - 좋아요

janet

연인과의 여행
좋아요: 직원 및 서비스
The owner was very nice to us. However, our first night there was terrible, we heard everything going on upstairs and it kept us up all night after driving 9 hours! Disappointing that there's no coffee pot in room. Room could definitely use an update. Sheets and bedspread had burn holes in it.. they definitely need to invest in new bedding for the rooms. Overall, not too horrible for the price and a place to stay while in Pittsburgh
2022년 4월에 4박 숙박함
답변 제공: Manager 님, 2022년 5월 13일
Hello janet,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Budi

2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 11일
Hello Budi, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

6/10 - 괜찮아요

Justin

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 1일
Hello Justin, It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and quiet
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 1일
Hello Michael, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 - 훌륭해요

joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and convenient on my quick area stopover
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 1일
Hello joel, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

10/10 - 훌륭해요

Enoch

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 13일
Hello Enoch, Thank you so much for the incredible rating. We look forward to your next visit!