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3 out of 5
버른 애틀랜틱 호텔
Old Coast Road, Ballyvaughan, Co.Clare

이용 후기

6.6
평점 10 - 훌륭해요. 51개 이용 후기 중 11개" "
평점 8 - 좋아요. 51개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 51개 이용 후기 중 10개" "
평점 4 - 별로예요. 51개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 51개 이용 후기 중 6개" "

7.6/10

청결 상태

6.6/10

직원 및 서비스

3.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Lilly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Booked our night with Expedia and received a confirmation from then arrived at the hotel to be told that the hotel was closed and they hadn't received any booking very annoyed but very thankful the owner was about and opened up 2 rooms for us...He was very helpful and kind to do so while he has no staff there and included him cooking breakfast the next morning for us...my gripe would be with expedia here ...
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Hit and miss...
Strangely for a key service industry, every bona fide customer enquiry gave rise to a litany of service supplier problems endured by the owner. Contrary to the marketing blurb, there was no wifi in the bedroom and it was not dependable even in the lobby. Multi channels were promised also but there was no signal and/or decent picture except for two stations. Eventually, on suggesting that one could be relocated from one of the many unoccupied rooms, we were provided with the plug for our bath. Breakfast was cooked to order and was very good but no other meals were available. Bar was serviced by owner in the evening in between covering reception. The Halcyon spa had never actually opened. At check out, the card machine was not working so we were despatched to an ATM at the local petrol station.
2019년 9월에 2박 숙박함

8/10 - 좋아요

Christopher

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
will be back soon again
bed very comfortable breakfast very good hotel very clean
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

Lorraine

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
See previous review section. Only thing nice was the location.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No bar.No restaurant. Damp smell throughout the hotel. All fire doors propped open with wedges. 3 staff running the whole place. Lawn at front of hotel not cut,windows filthy. Beautiful place for hotel,looking over the ocean and thatched cottages nearby.Could be making an absolute mint if run properly...
2019년 8월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty rooms , Not much for hot water when we showed up.
2019년 8월에 1박 숙박함
답변 제공: Kevin O Callaghan. 님, 2019년 8월 3일
Dear Anonymous, Thank you for staying with us in the Burren Atlantic. If I may I must disagree with you about the cleanliness of your room. Your room was not dirty, could not possibly be dirty and it is very unfair of you to make such a very serious off-putting statement for prospective future guests to read. As to your hot water comment, I remember you as having checked in early in the afternoon and i accept that the hot water had not reached the optimum temperature when your wife decided to shower, I apologize for this but had she waited, as I hope she did, for a half hour the water would have been fully hot. Regards,

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
Goed bed, ruime kamer. Slechte verlichting in de kamer, Ontbijt mager in een ongezellige ruimte
2019년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a room for 2 adults and a child (16). When we arrived we were told that we only booked for 2 adults despite our email stating 2 adults and a child. The receptionist tried to charge us an extra 25 euro to include our daughter and then remarked that they only regard people under 12 as children and we were 'lucky' to get the room. We refused to pay the extra money as it was no fault of our own. The three of us shared a room with my wife and daughter taking the bed while I slept on the floor. The room itself was damp and had a strange odour. The bathroom was overrun with water when we used the shower. The breakfast on offer was terrible and we decided to eat locally instead. Very poor service.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Faulty towers at its best no more to say location lovely
2019년 7월에 2박 숙박함

4/10 - 별로예요

Paolo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Great location. Nice room. No service, staff. Breakfast nonexistent. Slow.
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
A bit disapointing
est part of visit was the breakfast and the woman on the reception desk. Our bedroom had the following faults. 1.Could not take a shower as the water was boiling. No amount of regulation solved that problem. This was an important fault as I needed a shower after a cycle of 135k 2. Could not read in the room as there was insufficient light. had to go downstairs to read. 3.Telephone was dead. 4. No safe in room
2019년 6월에 2박 숙박함
답변 제공: Marinho 님, 2019년 6월 26일
Dear Guest, thank you for your review. We are sorry to hear about your negative experience at our hotel. We appropriate your feed back, as it can help us improve our service.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: Marinho 님, 2019년 6월 20일
Thank you for your review!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
Lovely one night stay in Burren Atlantic Hotel which is located close to Monks Bar and Restaurant. Lovely rooms and bathroom. We had dinner that night and it was very tasty. Apple crumble was the nicest I have ever had and we were served by a lovely waitress. Breakfast was freshly cooked and perfect. I would recommend this Hotel.
2019년 6월에 1박 숙박함
답변 제공: Marinho 님, 2019년 6월 20일
Thank you for your review! We are delighted to know you enjoyed your stay at our hotel. Feed back is always valuable and help us improve.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 5월에 2박 숙박함
답변 제공: Marinho 님, 2019년 6월 20일
Thank you for your review! Feed back is always valuable and help us improve.

8/10 - 좋아요

cathal 님, wexford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great location
hotel was very clean and staff freindly. but very few guest and bar plus evening food not available
2018년 8월에 1박 숙박함

4/10 - 별로예요

Colm

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One person trying to run a hotel.....waited 20mins to be offered tea or coffee for breakfast. Depressing place.
2018년 8월에 1박 숙박함
답변 제공: Thomas 님, 2018년 8월 23일
Mr. Colm, Thank you for choosing the Burren Atlantic and we are very sorry and disturbed that our breakfast and its service was not to your satisfaction. In fact we have always been very proud of our freshly cooked breakfasts each prepared to the guests requirements. Our buffet which offers juice, porridge, 4 types of cereals, yogurts, fruit salad and fresh scones is where each breakfast begins while we take and prepare the order for the cooked breakfast. If our system failed you we do apologise and we will most certainly strive to try harder.

8/10 - 좋아요

Kestutis 님, Portlaoise, Ireland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice , clean, hotel.Very good location, a few minits walk to town centre but away from heavy traffic road. Close to most popular visitor's places Ailwee cave, Burren, Poulnabrone Dolmen, Cliffs of Moher, Dunguaire castle.Recommend for people who likes quiet environment.
2018년 8월에 1박 숙박함
답변 제공: Thomas 님, 2018년 8월 23일
Mr. Kestutis, Thank you kindly for both choosing the Burren Atlantic and for you kind comments. In our process of development and improvement we hope that on your next post we will receive 5 out of 5.

6/10 - 괜찮아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stopover.
Our stay was fine. The exterior Of The hotel looked neglected. The Spa was never developed. V. few staff. So they were v. busy. V. quiet area but within walking distance of town. Breakfast maybe a little slow but it's all freshly cooked for you.
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

Alana

좋아요: 청결 상태, 객실의 편안함
2018년 8월에 1박 숙박함

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

Megan 님, California

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
The hotel has a great location in the Burrens and has an affordable price. Check in was brief and not very welcoming. They said they had us booked for two rooms, but after showing them my Expedia reservation they just shrugged it off. The room was spacious, but had cobwebs in the corner and the shower curtain fell randomly in the middle of the night. Breakfast isn’t served till 8:00 and that isn’t posted anywhere. We were up early to get a start to our day and headed down to breakfast at 7:45. The lights in the restaurant were off and the door was locked. There was another couple waiting who was also confused. We ended up leaving at 7:50 and had breakfast at McDonalds. We asked the desk later that night and he said, “Breakfast is served from 8:00-10:00. Is that alright with you?” Mixed feelings on this place. Would have stayed somewhere different if everything wasn’t booked.
2018년 7월에 2박 숙박함
답변 제공: Maureen 님, 2018년 8월 3일
Thanks for your feedback and i'm very sorry you weren't informed on check in of our regular breakfast hours. All our staff have been briefed to make sure guests have that information on checkin. We don't often have complaints about room hygeine - rather the opposite! But we do encourage guests to report any issues immediately and we will endeavour to make sure the room is to your satisfaction and our usual standards. We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good with an excellent localization.big roms.
2018년 6월에 1박 숙박함
답변 제공: Maureen 님, 2018년 6월 26일
Thanks for your comments, we look forward to seeing you again in the future.

8/10 - 좋아요

Clifford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location near the water
Pretty location out across from the water. The manager was very nice and hardworking, but appeared to be doing everything himself and could use some help.
2018년 5월에 1박 숙박함
답변 제공: Maureen 님, 2018년 6월 26일
Thank you for your feedback. We are working hard to improve on the issues raised and look forward to hosting you again.

6/10 - 괜찮아요

Gregory

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing there was no Restaurant open as there was no chef .. would of liked to known before hand... the room was lovely and comfortable , staff were nice and seemed to be working under pressure.
2017년 9월에 1박 숙박함
답변 제공: Maureen 님, 2018년 7월 31일
Thank you for your feedback. We have noted on the website that the restaurant is currently only fuctioning for breakfast due to staffing issues. We hope to have things up and running again soon.

4/10 - 별로예요

Tunde

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
A booking messed up by management - try to avoid
Unfortunately the management of this hotel caused us a lot of stress and problems on the arrival when they told us that they "made a mistake" of mixing up our booking: I have booked 3 rooms for 6 people in total for one night and they changed one of the rooms for two days later. So we arrived with friends, family, including a five year old and was told that we only have two rooms. The owner of the hotel talked to me in an awful manner, he was insulting, patronizing, refused to understand that there is a problem and insisted that his solution of us moving into a self catering house on the site is relevant and I should be happy with this fantastic solution. The fact that we never wanted or booked a self catering house was totally dismissed, and it took lengthy arguments with this rude manager/owner to get 17% of discount - he wanted to charge € 390 for 1 night in the self catering house (off main season!!) - the same as the three hotel rooms. The argument was terrible and I nearly called the police to help to sort out this situation. So my advice is to avoid this place if you can!! Such a shame as this is a truly beautiful part of Ireland, we have visited a number of times before and never encountered any problems even similar to this. Generally people are very friendly and will make sure that you have a happy and memorable stay in their hotels and BBs in this unique region, only this place seems to be run so badly and mismanaged.
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Breeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Star topper
Most wonderful stay, above all. Kevin and Marie were so friendly and helpful. Nothing was too much.most certainly would return and recommend it as an ideal touring base.Hope the Spa will be up and going soon !!!!!!!!!!! Many thanks for everything.
2017년 9월에 4박 숙박함
답변 제공: Maureen 님, 2018년 7월 31일
Thank you for your feedback. We look forward to hosting you again in future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good location, staff very nice.
Mix up with our booking so stayed in one of the houses attached to hotel. We did eat breakfast in the hotel which was excellent.
2017년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2017년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Under-staffed and overpriced.
On arrival we were greeted with an odious smell in the reception area and a queue of guests waiting to be checked-in. The male receptionist (who appeared to do mostly everything else in the hotel) had no idea which rooms had been allocated because of an IT failure. This took some 40 minutes to resolve whilst we waited and waited and... There was no offer of refreshment and barely an apology. When we finally got to the room, there were no towels and the "receptionist" had to fetch them. The wifi didn't not work and the room television wasn't great. Our sense was that the hotel was run on a skeleton staff and, as a result, much of the attention to detail was being missed. We wouldn't recommend this hotel and will certainly not return
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely views of Sea and Burren
Kevin, the hotel owner is simply amazing. He is attentive and friendly without being overbearing. You can tell he takes pride in the Hotel and making sure that all of the guests have a good experience. The housekeeping staff is friendly and very helpful. The Chief is very accommodating and cooks a very good Full Irish Breakfast. The room was large, recently updated and spotless. The linens and bedding are very comfortable. Our view of the Burren was fantastic. The hotel is in a beautiful village nestled between the sea and the Burren. For a small village there are quite a few shopping and dining options and a fantastic visitor center. We stayed at the Burren Atlantic for 8 nights and traveled all over County Clare from there. Driving near the hotel is not congested which makes for a lovely drive and the views were absolutely breathtaking. The top of corkscrew hill offers some of the best views in the area. The best vacation my husband and I have ever had by far.
2017년 5월에 8박 숙박함
답변 제공: Maureen 님, 2018년 7월 31일
Thank you for your wonderful feedback - we hope to see you again once the Spa is up and running!

10/10 - 훌륭해요

Padraig

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay!
Lovely hotel, seems quite new. It seems to be operating on a skeleton staff. We waited 20 mins for someone to check us in! Lovely breakfast and the lady serving it was really friendly and helpful. The hotel is in a great location!

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well worth the stay!
The burden Atlantic was well worth the price. Hotel was easy to find, Service was good, they had a nice bar with live music which was a lot of fun. Check in/ Check out process was easy. Breakfast was very good in the morning. Only minor issue was the couple in the next room was extremely loud and you could hear everything which didn't make sleeping easy. I would definitely stay again abbr recommend to others. Lots of local attractions...ailwee cave, castles and the cliffs of moher!

10/10 - 훌륭해요

Aryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks for a great time!
We were here in the off season and the place seemed empty. We had a very warm welcome and fantastic experience with the hotel staff. A very kindly older gentleman was very accommodating and opened the bar for us and three other guests, we had a great time sharing stories and listening to Michael Jackson! I can imagine this being a great place to holiday in the summer. We also had very easy access to the top of the Burren natural park.

4/10 - 별로예요

David 님, Castle Hill NSW

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Its was booked out on arrival
We were totally disappointed, after receiving a confirmation from Expedia the room was booked credit card debited we were happy to keep sight seeing until 9.00 pm, check-in closes at 10.00 pm so heaps of time. When we arrived at the hotel we were told they were totally booked out, we showed them our confirmation and they said "Sorry were having problems with our new system" We were given a apartment up the road, not the hotel or services we had booked or expected but we did at least have somewhere to stay. No partial refund. All i can say is don't risk it.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel and staff were great

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Dinah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint town
Accommodations exceeded our expectations. We were upgraded to one of the 2 bedroom houses on the property. Gentleman at the front desk was courteous and helpful.

6/10 - 괜찮아요

TJ 님, Washington, DC

별로예요: 청결 상태, 객실의 편안함
Great town, ok place to stay
The facility is relatively new. I was there in August, mid-week. The price was fine, and frankly I did not have great expectations. But I was there for two nights and the room was not touched during the day between nights (I was away for about twelve hours, so there was plenty of time to attend to room). But bed was not made, bathroom not touched, towels were where I left them. Decor--an effort has been made, but the results are not pleasing or tasteful. Room is very dark, and shades on reading lights don't fit and are dark red, meaning there isn't enough light to read in bed. Tried to tip it up, but it was large and the lamp was very close to the wall. Bottom line, reading in bed was next to impossible. Sheets are polyester blend, which is not surprising for rural Ireland, but is not great for a new hotel trying to make a dent in an established market. Hotel has a nice view of the water from the front, but despite being nearly empty, they put me on the back side of the building where my view was of a grass bank. It was advertised as a mountain view, but there was NO view of a mountain--just a grassy hill about 8 feet from the window. Location is good--there are places to eat within walking distance, or you can drive into town if you have a car. Bishop's Quarter beach is less than a mile away, so you can walk to that. I'll come back to this location, but will look for other accommodation.

10/10 - 훌륭해요

Anthony 님, Esher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Burren Beauty
Stunning area and amazing hotel view - great value - will return

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For a family with active children there was nothing to do for them

4/10 - 별로예요

Peter 님, Melbourne

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Disappointed
This stay was very disappointing.For most of the time there was no one at reception - we had to wait for approx. Half an hour before someone came through and then she had to find the 'owner'. Information was very hard to come by. Wifi was only avaiable downstairs in the public area and then the password was apparently a closely kept secret. We managed to find it from another guest who had photographed it on his phone. Breakfast was meagre - three cereals were available with milk but no fruit or yoghurt nor jam for toast. A cooked breakfast was available but was ordinary.

4/10 - 별로예요

jonathan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good but quirky
It was good breakfast was quiet poor nothing like in the pictures on the website, but overall was a nice quiet spot,clean and the staff are lovely and all try to do there best for you, especially the owner is fantastic. Even for some conversation

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and very clean hotel. Some issues on check in with Expedia confirmation getting to hotel owner.

10/10 - 훌륭해요

Michael 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Burren Stay June 2016
Everything was good except the lack of wifi in the rooms. The guy running the place was extremely personable though and so I would still highly recommend.

8/10 - 좋아요

DOMINIQUE 님, Oise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel agréable
Hôtel très bien placer pour visiter les cliffs of Moher et le Burenn .Chambres spacieuses et propre Accueil agréable et très bon petit déjeuner Un peu dessus par la vue (Montagne)
Hello Dominique, Thank you for your feedback . We are delighted that you enjoyed your stay. Best Regards, Chris (General Manager)