표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 204개 이용 후기 중 69개" "
10 - 훌륭해요
69
평점 8 - 좋아요. 204개 이용 후기 중 61개" "
8 - 좋아요
61
평점 6 - 괜찮아요. 204개 이용 후기 중 33개" "
6 - 괜찮아요
33
평점 4 - 별로예요. 204개 이용 후기 중 26개" "
4 - 별로예요
26
평점 2 - 너무 별로예요. 204개 이용 후기 중 15개" "
2 - 너무 별로예요
15
7.6/10
청결 상태
8.0/10
직원 및 서비스
7.6/10
편의 시설/서비스
7.2/10
숙박 시설 상태 및 시설
7.2/10
친환경
이용 후기
8/10 - 좋아요
Steven
2024년 4월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owners are friendly and attentive.
The property is old but the price works.
Clean enough.
Lucerne is small mostly poor lakefront town.
Great lakefront park across the street.
Steven
2024년 4월에 1박 숙박함
답변 제공: anil 님, 2024년 4월 10일
Thank you for great review have pleasant day,
10/10 - 훌륭해요
Alexander
2024년 3월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alexander
2024년 3월에 2박 숙박함
답변 제공: Anil 님, 2024년 3월 7일
Thank you for the great review will look forward to see you again have bless day.
10/10 - 훌륭해요
??
가족 여행
2024년 2월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
头一天晚上,烟火报警系统一直响,是电池电量不足了,后面工作人员更换了新的电池,一切的美好。
??
2024년 2월에 2박 숙박함
답변 제공: anil 님, 2024년 2월 13일
Thank you for your great review have great day.
4/10 - 별로예요
Stephen
2024년 2월 8일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Old motel. Kind of run down. The laundry “facilities” are 1 old washing machine and dryer that the hotel also uses to wash hotel laundry.
Stephen
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 9일
Hi Stephen,We're sorry to hear that your experience at our motel did not meet your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and we apologize for any inconvenience caused by the condition of our facilities. Your feedback regarding the laundry facilities is important to us, and we'll make sure to address this issue to improve the overall experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back in the future for a more positive experience.Best Regards, Customer Care Team
10/10 - 훌륭해요
Tracy
2024년 1월 18일
Tracy
2024년 1월에 1박 숙박함
답변 제공: Anil 님, 2024년 1월 19일
Thank you for great review have great day.
10/10 - 훌륭해요
Lauralee
2023년 12월 25일
Lauralee
2023년 12월에 1박 숙박함
답변 제공: Anil 님, 2023년 12월 27일
Thank you for your great review have bless day.
6/10 - 괜찮아요
Teresa
단체 여행
2023년 12월 18일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was out dated. The bathroom was small couldn't turn around in shower and wash . I could go on and on but I won't.
I would not recommend this place to anyone and I won't be back.
Teresa
2023년 12월에 2박 숙박함
답변 제공: Anil 님, 2023년 12월 18일
Sorry to hear about your experience. We really appreciate you taking the time to write this review and will consider this as we make upgrades to our rooms as needed.
10/10 - 훌륭해요
Debbie 님, Elk
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean , staff very nice and room very comfortable. Great view of Lake.
Debbie
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 29일
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel very clean, our staff accommodating, and your room exceptionally comfortable. It's fantastic that you enjoyed the great view of the lake during your stay. Your satisfaction is important to us, and we're grateful for your kind words. We look forward to providing you with another wonderful experience when you visit us next.Best Regards, Customer Care Team
8/10 - 좋아요
Sharon
연인과의 여행
2023년 11월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room had been fixed up nice. Lots of hot water. Bed was comfortable. Very clean. Staff were pleasant. A lot of people talking and playing music until early morning though. Towels were very thin and scratchy.
Sharon
2023년 11월에 1박 숙박함
답변 제공: anil 님, 2023년 11월 20일
Thank you for great review have bless day .
8/10 - 좋아요
ANDREW
2023년 10월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was fine. I could turn the TV on but couldn’t get reception
ANDREW
2023년 10월에 1박 숙박함
답변 제공: anil 님, 2023년 11월 1일
Thank you for your positive review have a wonderfully day.
8/10 - 좋아요
Robin
2023년 10월 13일
Robin
2023년 10월에 3박 숙박함
답변 제공: anil 님, 2023년 10월 16일
Thanks for great review will see you again have bless day.
10/10 - 훌륭해요
Theresa
2023년 9월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Theresa
2023년 9월에 1박 숙박함
답변 제공: anil 님, 2023년 9월 20일
Thank you for your kind word have bless day .
2/10 - 너무 별로예요
Margarite
2023년 9월 15일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Did not enjoy our stay. The room was dirty. The owners were extremely rude.
Margarite
2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 19일
Hi Margarite,I apologize for the negative experience you had during your stay. It's disheartening to hear that you found the room quality, maintenance, cleanliness, staff service, and overall property conditions to be unsatisfactory. We appreciate your honesty in describing your experience. Your feedback is important to us, and we will take your comments into consideration as we work to improve our services and facilities. We strive to provide a comfortable and enjoyable stay for our guests, and we regret that we fell short of your expectations. We hope you'll consider giving us another opportunity in the future to provide you with a better experience. Best Regards, Customer Care Team
10/10 - 훌륭해요
John
2023년 9월 1일
John
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 21일
Dear John,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Customer Care Team
10/10 - 훌륭해요
alan
2023년 8월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room, clean and all new. Only thing is noise.
alan
2023년 8월에 1박 숙박함
답변 제공: anil 님, 2023년 8월 22일
Good afternoon Thank you for the great reviews appreciate your business and have bless day.
4/10 - 별로예요
Judie
2023년 8월 21일
After my 1:am bite on my foot and knee, we got up at left at 2 am. So disappointed. No refunds !
Judie
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 1일
Hi Judie,We're truly sorry to hear about your experience and the discomfort you faced. Your feedback is important to us, and we apologize for any inconvenience caused by the situation. We understand your disappointment, and we'll certainly investigate the matter further to ensure the safety and comfort of our guests. While we do have policies in place, we take your concerns seriously and will address them accordingly. If you have further details or would like to discuss this, please feel free to reach out to our management team. Thank you for bringing this to our attention.Best Regards, Customer Care Team
10/10 - 훌륭해요
Jan
가족 여행
2023년 7월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Adorable little Motel next to the Highway and even though silent and peaceful with a rear view to the gorgious Clearlake and a tiny little food store in foot distance!
Jan
2023년 7월에 1박 숙박함
답변 제공: anil 님, 2023년 7월 22일
Thank you for your great review appreciate your in put we will see you again have bless day.
10/10 - 훌륭해요
Carol
2023년 7월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pretty area and accommodations were quiet and clean.
Carol
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 13일
Hi Carol,Thank you for your review! We're delighted to hear that you found the area surrounding our accommodations to be beautiful and that you enjoyed a quiet and clean stay with us. Providing a serene and pleasant environment for our guests is one of our top priorities. We appreciate your kind words and look forward to welcoming you back in the future!Best Regards, Customer Care Team
8/10 - 좋아요
실제 이용하신 고객
2023년 7월 10일
좋아요: 직원 및 서비스
별로예요: 청결 상태
실제 이용하신 고객
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 11일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
6/10 - 괜찮아요
Lana
2023년 6월 26일
Lana
2023년 6월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 18일
Hi Lana,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards, Customer Care Team
10/10 - 훌륭해요
rick
2023년 6월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and well taken care of. The owners were so very nice and helpful. These units are small but again clean and neat. I would like to mention that the price is right as well.
rick
2023년 6월에 1박 숙박함
답변 제공: anil 님, 2023년 6월 21일
Thank you For your opportunity to serve you and your kind word we like to thank you and see you again have bless day.
8/10 - 좋아요
Mellisa
가족 여행
2023년 6월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The motel is what it is A motel. Its good for the price. Will stay again ill just bring my own towels from home.
Mellisa
2023년 6월에 2박 숙박함
답변 제공: anil 님, 2023년 6월 6일
Thank you for review we look forward to see you again have great day.
8/10 - 좋아요
edgar
연인과의 여행
2023년 5월 31일
좋아요: 청결 상태, 직원 및 서비스
Fair service, nice and quiet, cleanliness is fair...no complaints
edgar
2023년 5월에 2박 숙박함
답변 제공: anil 님, 2023년 5월 31일
Thank you for great review will see you again have wonderful day.
10/10 - 훌륭해요
Igor
2023년 5월 29일
Igor
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 20일
Hi Igor,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team
8/10 - 좋아요
Amanda
2023년 5월 23일
Amanda
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 13일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 - 좋아요
Ronald
2023년 5월 6일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Ronald
2023년 5월에 1박 숙박함
답변 제공: anil 님, 2023년 5월 7일
Thank you for your great review have great day.
8/10 - 좋아요
Spencer
가족 여행
2023년 5월 1일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and simple inn
Pleasant stay. Nice and big TV with cable set up, mini fridge, and quick and easy check-in. Great AC.
Only hiccup was first being assigned a room that wasn't clean. We were promptly reassigned to a different room that was clean. Thanks!
Spencer
2023년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 5월 2일
Hi Spencer,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and appreciated the amenities offered. We apologize for the inconvenience caused by the initial room not being clean, but we're glad to hear that we were able to quickly resolve the issue by providing you with a clean room. We hope to have the opportunity to welcome you back soon!Best Regards, Customer Care Team
4/10 - 별로예요
Karen
2023년 4월 16일
좋아요: 직원 및 서비스
Karen
2023년 4월에 1박 숙박함
답변 제공: anil 님, 2023년 5월 7일
Thank you for your stay.
4/10 - 별로예요
KEITH
단체 여행
2023년 4월 3일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The air con. is pretty noisy, but working. The towel is light gray in color.
KEITH
2023년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 4월 4일
Hi KEITH,Thank you for taking the time to share your feedback with us. We appreciate your comments about our air conditioning unit, and we are glad to know that it was working properly during your stay. However, we apologize for any inconvenience caused by the noise it produced. We will investigate this issue to see if any improvements can be made. Regarding the towels, we appreciate your feedback on the color. We understand that lighter colors can sometimes show stains more easily, but rest assured that all of our towels are thoroughly washed and sanitized after every use. Thank you again for your review, and we hope to have the opportunity to welcome you back to our hotel in the future.Best Regards, Customer Care Team
8/10 - 좋아요
Eugene
2023년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was winter and most restaurants were closed. The facility was remodeled and very nice. Easy access yet quiet. Heater/ AC was a bit noisy. But it kept me warm & comfortable. TV system was very good. Lakeside park across the street was exceptional. Very good overall.
Eugene
2023년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 27일
Hi Eugene,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our remodeled facilities to be very nice and enjoyed the convenient yet peaceful location. We apologize for any inconvenience caused by the noisy heater/AC system, but we are pleased to know that it was able to keep you warm and comfortable during your stay. We are delighted to hear that you found the TV system to be very good and that you enjoyed the exceptional Lakeside park located across the street from our hotel. It's great to hear that your overall experience with us was very good. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay with us.Best Regards, Customer Care Team
10/10 - 훌륭해요
Gary
가족 여행
2023년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean property and good management.
Gary
2023년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 27일
Hi Gary,Thank you for your compliments on our staff and their high standards of cleanliness and hospitality. It is so rewarding to learn about your enriching experience at our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Best Regards, Customer Care Team
8/10 - 좋아요
jason
2023년 1월 27일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the most part everything was fine. However, the coffee maker was too dirty to use, the floor was quite dirty (it left me feet black) and they didn't really do any housekeeping, aside from making the bed.
jason
2023년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 2월 1일
Hi jason,Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Thank you for pointing out the issues with housekeeping so that we can improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We want you to experience the best value for your money, feel comfortable, and have your expectations exceeded; I hope this will be the case during your next stay with us!Best Regards, Customer Care Team
10/10 - 훌륭해요
richard
2023년 1월 19일
richard
2023년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 8일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
8/10 - 좋아요
Ronn
2022년 12월 30일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a few minor problems, but they were addressed and fixed rapidly. Friendly owners.
Ronn
답변 제공: Customer Care Team 님, 2023년 1월 3일
Hi Ronn,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.Best Regards, Customer Care Team
8/10 - 좋아요
Mary
가족 여행
2022년 10월 24일
좋아요: 청결 상태, 직원 및 서비스
Mary
2022년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 10월 25일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 - 훌륭해요
Erik
2022년 10월 23일
Erik
2022년 10월에 1박 숙박함
10/10 - 훌륭해요
Charles
2022년 9월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff makes for an enjoyable stay.
Charles
2022년 9월에 3박 숙박함
답변 제공: anil 님, 2022년 9월 24일
Thank you will see you again and have great day.
10/10 - 훌륭해요
Erik
2022년 9월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable hotel
Erik
2022년 9월에 2박 숙박함
답변 제공: anil 님, 2022년 9월 6일
Thank you and see you again have pleasant day.
8/10 - 좋아요
Richard
2022년 7월 11일
좋아요: 청결 상태, 직원 및 서비스
Richard
2022년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 7월 14일
Hi Richard,
We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long.
Best Regards,
Customer Care Team
8/10 - 좋아요
Hardeep
2022년 7월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a clean and good smell room
Hardeep
2022년 7월에 1박 숙박함
답변 제공: anil 님, 2022년 7월 17일
Thank you have great day.
10/10 - 훌륭해요
Lucas
2022년 7월 5일
Lucas
2022년 7월에 1박 숙박함
8/10 - 좋아요
james
2022년 6월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay, love the view of the lake from the property
james
2022년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 6월 30일
Hi james,
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share your experience regarding the overall stay and the mesmerizing lake view from our property. We hope to see you again soon!
Best Regards,
Customer Care Team
10/10 - 훌륭해요
Tracey
2022년 6월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tracey
2022년 6월에 2박 숙박함
답변 제공: anil 님, 2022년 6월 20일
Thank you for great review have great day.
10/10 - 훌륭해요
Nancy
2022년 6월 5일
좋아요: 청결 상태, 직원 및 서비스
Nancy
2022년 6월에 1박 숙박함
8/10 - 좋아요
JoEd
가족 여행
2022년 5월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
JoEd
2022년 5월에 2박 숙박함
답변 제공: anil 님, 2022년 5월 24일
Thank you have great day.
10/10 - 훌륭해요
cody
연인과의 여행
2022년 5월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms with probably the largest TV I have had in a hotel room and we travel a lot so that is a plus. The area is right next to a park that overlooks the lake and provided the perfect area to see the sun set.
cody
2022년 5월에 1박 숙박함
답변 제공: anil 님, 2022년 6월 20일
Thank you for great review hane great day.
8/10 - 좋아요
Hao
연인과의 여행
2022년 5월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean simple little hotel that has all the Things one needs. Close to a few tasty restaurants and a market. Beautiful lake view across the street.
Hao
2022년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 5월 11일
Hi Hao,
Thank you so much for the gracious and concise review. We appreciate your positive comments with regard to our surroundings and the beautiful lake view. It was a pleasure having you as a guest and we hope to have you back the next time you're back in town!
Best Regards,
Customer Care Team
10/10 - 훌륭해요
Marsha
2022년 5월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have no complaints whatsoever regarding this property. The staff was friendly, wonderful and responsive. The rooms was tidy and clean. The location was convenient. Their rates are reasonable. I want to make a point that they offer weekly rates which is a plus for me. I will stay there again the next time I am in the area.
Marsha
2022년 4월에 6박 숙박함
답변 제공: Customer Care Team 님, 2022년 5월 10일
Hi Marsha,
Thank you for your glowing review. We are glad that you had a great stay and loved the overall experience. Surely, our dedicated staff would be pleased to learn of your high praise. We're glad that you made it a point to mention the weekly rates in this review. It will be helpful for the prospects looking to book with us. We hope that your next trip is just around the corner!
Best Regards,
Customer Care Team
6/10 - 괜찮아요
Makayla
가족 여행
2022년 4월 25일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Makayla
2022년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 4월 26일
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.
Best Regards,
Customer Care Team