The staff here were friendly and polite BUT we ran into a few issues. The blankets are not soft enough here, I had to run out and grab a different blanket that I personally bought. The pool had a dirty film to it, and our hotel room shower had hair in it from whoever used it before us. There was CONSTANT noise in the hotel at night. Whether it was from kids crying, screaming, playing or adults from being intoxicated and laughing. If you are looking for a quiet hotel, this isn’t it.