외관

이코노 로지 인 & 스위트 여행 후기

2 out of 5
이코노 로지 인 & 스위트
2679 NC-24, Warsaw, NC

이용 후기

6.2
평점 10 - 훌륭해요. 241개 이용 후기 중 37개" "
평점 8 - 좋아요. 241개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 241개 이용 후기 중 58개" "
평점 4 - 별로예요. 241개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 241개 이용 후기 중 38개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함

6/10 - 괜찮아요

Taylor

좋아요: 직원 및 서비스
It’s okay!
I believe they’re renovating, as I saw a lot of uncompleted construction. Check in was quick and easy, my room was not the best but it did the job, and Joanna (the lady that checked me out) was very sweet! The only things I would change is the blanket...it felt more like a sheet so I brought an extra blanket from home. Lastly, we had a smoking room...but no ashtray was provided.😅
2020년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Make it your last option
They were remodeling which I didn’t know so there was stuff all over the car port and outside my room window. Piles of sinks, counters, lamps etc. The employees were super sweet though. I don’t think I would visit again unless I couldn’t find another room. It was loud and by that I mean you could hear EVERYTHING inside your room. Everything echoed. The halls were narrow and had low ceiling which caused the echoing. I’m guessing the ceilings were maybe 7 or 8 feet tall. The beds were ok though. Not much lighting in the bathrooms but the mirror lights were pretty. The exhaust fans in the restrooms didn’t have covers on them so wires were exposed. I had 3 total rooms and they’re all the same. My reservations were so messed up and maybe that’s why I didn’t get all my nights stays. I’ll be contacting HOTELS.com about them.
2020년 7월에 7박 숙박함
답변 제공: joanna 님, 2020년 7월 21일
Dear Valued Guest We are very sadden that you did not enjoy your stay with us. We are currently undergoing renovations to the property to make our guest stays most relaxing and enjoyable. Please come back and for another visit allow us to show you comfort at it's very best.

2/10 - 너무 별로예요

Alexandra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ad hotel
That hotel should not be represented by Hotels.com It is very bad and they also were overbooked so we actually stayed in a different hotel thank god
2020년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2020년 7월 17일
Dear Alexandra, We appreciate your feedback and apologize that we couldn't host you. Unfortunately, during the busy time of your reservation, our hotel was overbooked. We sincerely apologize for this, and though it is not typical, it does occur on occasion due to cancelations and system errors. In the future, we hope to improve your impression of our property and would love to show you just how great a stay with us can be.

4/10 - 별로예요

Best

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was being remodeled and the smell of paint was strong.
2020년 7월에 1박 숙박함
답변 제공: General Manager 님, 2020년 7월 14일
Thank you for reaching out. Our apologies for any disturbance with the remodeling. We have some wonderful things in the works and we hope you liked what you saw at least. We would love to have you back and we wish you the best ahead.

8/10 - 좋아요

Robert

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the place was under renovation, and quite a mess. BUT the room I had was great.
2020년 6월에 2박 숙박함
답변 제공: joanna 님, 2020년 7월 21일
Dear Value Guest thank you for allowing us to serve your lodging needs, however we do apologize for any concerns with the property as we are currently under going renovations to the property . We invite you to come again when our renovations are completed and allow us to show off the beauty of the property and hospitality at it's very best.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They doing construction work in yjr lobby and dust was everywhere the workers had on mask. The worler turnrd on a fan and put dust all over me.the cahier gave me a smokers room with out asking. And when i pulled back the blanket there was a wash clothe in the bed
2020년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2020년 3월 23일
Dear Guest, Thank you for your feedback for America's Best value Inn. We will address your concerns at our next meeting and make sure this matter is resolved. We look forward to seeing you in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태
2020년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2020년 3월 16일
Dear Guest, Thank you for your feedback for America's best Value Inn. We look forward to seeing you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room not so clean, property under renovation a mess, friendly staff.
2020년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2020년 3월 9일
Dear Guest, Thank you for your feedback for America's Best Value Inn. We look forward to your visit in the future.

6/10 - 괜찮아요

Daniel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 4박 숙박함
답변 제공: Front desk 님, 2020년 3월 4일
Thank you for your feedback for America's Best Value Inn. We look forward to your stay in the future.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2020년 3월 4일
Dear Guest, Thank you for your feedback and stay at America's Best value Inn. We look forward to your stay in the future.

4/10 - 별로예요

Lawrence

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No way
Wouldn’t do it again! SMELLY, dated, felt uncomfortable because of location
2020년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2020년 3월 4일
Dear guest, Thank you for your feedback and stay with us. Hope you will reconsider and give us another change in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dusty bugs I would not stay there again needs exterminating needs dust Polish
2020년 1월에 4박 숙박함
답변 제공: Front Desk 님, 2020년 3월 4일
Dear Guest, Thank you for your feedback at America's Best value Inn. Look forward to your stay in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needs to be remodeled bad and I mean bad. No elevator they put us in a smoking room when clearly I requested for nonsmoking room. Their was roaches oh my God I dont do any roaches bugs rats or etc. We had to lysol everything down. U can rent rooms by the hour which me it was other type of traffic coming in if u know what i mean. We was in the area to see family that we haven't seen in about 3 years and love my stay with them but hotel was awful and we didnt have breakfast either cause we didnt trust it. Someone if they care need to close it down for remodeled. Last but not least floors are even sinking so please be careful just awful we check out Sunday at 2:30 in morning
2020년 1월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2020년 1월 13일
Dear Guest, Thank you for your feedback with America's Best Value Inn. I apology for your stay being less than desirable. We are in the process of remodeling. I hope you will consider and give us another chance, I'm sure we will do better next time.

8/10 - 좋아요

Precious

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Front desk Manager 님, 2020년 1월 5일
Dear Guest, Thank you for your feedback at ABVI. We look forward to your stay in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2020년 1월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2020년 1월 5일
Dear guest, Thank you for your feedback at America's Best Value Inn. We look forward to seeing you in the future.

8/10 - 좋아요

scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Front desk Manager 님, 2019년 12월 29일
Dear Guest, Thank you for your feedback for ABVI. We look forward to your visit in the future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My trip was good Everything was good I will be back
2019년 12월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2019년 12월 24일
Dear Guest, Thank you for your feedback for ABVI. We look forward to your visit in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was okay but this is the second time i had trouble checking in. My wife had to call hotel.com to get the reservation straight
2019년 12월에 1박 숙박함
답변 제공: Front desk Manager 님, 2019년 12월 23일
Dear Guest, Thank you for your feedback with America's Best Value Inn. We look forward to seeing you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설
The bed was comfortable, but the room smelled of cheap perfume and the bathroom was clean but in quite poor conditions.
2019년 12월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2019년 12월 10일
Dear Guest, Thank you for your feedback for ABVI. We look forward to seeing you in the future.

8/10 - 좋아요

Robert

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2019년 11월에 4박 숙박함
답변 제공: Front Desk Manager 님, 2019년 12월 3일
Dear Guest, Thank you for your feedback for ABVI. We look forward to seeing you in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2019년 12월 2일
Dear Guest, Thank you for your feedback for ABVI. We look forward to your visit in the future.

8/10 - 좋아요

roger w

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2019년 12월 2일
Dear Guest, Thank you for staying with ABVI. We look forward to seeing you in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2019년 12월 2일
Dear Guest, Thank you for staying with ABVI and your feedback. We look forward for you visiting with us in the near future.

4/10 - 별로예요

Tena

단체 여행
별로예요: 직원 및 서비스
2019년 11월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2019년 11월 17일
Dear Guest, Thank you for your feedback for ABVI. We appreciate your business and hope to see you in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2019년 11월 4일
Dear Guest, Thank you for your feedback. We look forward to seeing you again.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2019년 10월 28일
Dear Guest, Thank you for your feedback and review on our property.

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I sent my daughter there, to help break up her driving, and she reported it w was dirty.
2019년 10월에 1박 숙박함
답변 제공: Front desk Manager 님, 2019년 10월 28일
Dear Guest, Thank you for taking the time in leaving us a review and feedback on our property. We sincerely apologize for disappointments . We have shared your review with our Housekeeping team and it will be reviewed with the appropriate members. We really appreciate your feedback which helps us continue to improve our service. I certain we will do better next time if you give us another try.

4/10 - 별로예요

Guadalupe

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got to the property rang the bell at front desk waited more then ten minutes no one was there. Also in the room bathroom walls wasn't clean low maintenance in the bathroom with mildew the bathroom door didn't close properly the refrigerator had a bad smell the ice box was fill of ice, on Friday i mentioned to the housekeeper to leave extra towels they left the towels didn't clean the room at all. I put the room sign for maid service. I wont go back to that hotel at all.
2019년 10월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2019년 10월 20일
Dear Guest, Thank you for your feedback. Sorry you had a bad experience. Our goal is to provide every guest with an impressionable visit. If you give us another try I'm sure we will do better next time.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst hotel of all my life, dirty, there is no telephone signal or internet.
2019년 10월에 1박 숙박함
답변 제공: Front desk Manager 님, 2019년 10월 17일
Dear Guest Thanks for sharing your feedback. We are sorry to hear you didn't have a great experience. We take your feedback seriously and hope you'll give us another chance.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
for the price it was good, location was good for us as we were attending a wedding. Towels were a tad dingy, we had to switch rooms due to the smoke smell
2019년 10월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2019년 10월 17일
Dear Guest Thank you for your feedback. Our goal is to satisfy our customer's thank you for bringing the towels and the smoke smell to our attention it will be address in our monthly meeting and we hope to see you in the near future.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It is the only hotel in the area, so a great business opportunity would be to build some competition. The property needs some work, but the staff was very nice. We got in very late and the room situation was messed up, so our room was not very clean.
2019년 9월에 1박 숙박함
답변 제공: Front desk Manager 님, 2019년 10월 7일
Dear Guest, Thank you for your feedback. We apologize for your inconvenience, we strive for satisfaction to all guest. We promise you it will be better next time you arrive.

4/10 - 별로예요

B

연인과의 여행, 출장 여행
별로예요: 청결 상태
No elevator...lugging luggage upstairs with bad knees. Would never consider staying here again.
2019년 9월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2019년 10월 2일
Dear guest, Thank you for your feedback. I'm sorry for the inconvenience. We strive to please all our guest, please give us another try and I'm sure we will do better next time.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First, off the bathroom dirty, the room have a moldy smell so i switch rooms the same Scenario, i had to sleep in my clothes it was so nasty. I wil never use this site again.
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Jacqueline

2019년 9월에 1박 숙박함

4/10 - 별로예요

April

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Book at Your Own Risk
Well, let me start by saying stay away if you can. The entire building smells. The front desk 'lost' one of the reservations - blamed it on the website even though we had both confirmation numbers. The rooms were barely clean, beds uncomfortable, temperature was barely tolerable in either room, mold in the bathrooms, even the picture in one of the rooms had mold! If the area had had another two rooms available, we would have been gone I promise you. Never been so glad to check out of a hotel.
2019년 9월에 2박 숙박함
답변 제공: Front desk Manager 님, 2019년 9월 17일
Dear guest, I sincerely apologize that we were not able to meet, let alone exceed your expectations at out hotel. We take all feedback and comments very seriously. I appreciate you taking the time to provide us with your comments and I will have scheduled staff meeting to see where we could have possibly gone wrong and figure out how we can avoid this problem in the future. I truly hope that your feedback can help make us a better property in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 9월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2019년 9월 16일
Dear Guest, Thank you for your feedback at ABVI. We value our customer satisfaction. Hope you will visit with us in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Location was great, could use some upgrading, more amenities and little more cleaning
2019년 9월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2019년 9월 16일
Dear Guest, Thank you for your feedback here at ABVI. Satisfying our guest is our main priority. Hope you will revisit us in the near future.

4/10 - 별로예요

Bee

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s very bad when the toilet was clogged with crap.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite place to stay for traveling or business or just family fun. Very affordable and walking distance to five places yo eat.
2019년 8월에 3박 숙박함
답변 제공: Front desk Manager 님, 2019년 9월 3일
Thank you for your feedback. Customers satisfaction is our goal here at America's Best value Inn. We hope to see you again in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay
I fell in the bathroom and reported it to the front desk. No one called to say sorry or are you doing good or nothing. The manager didn’t act concerned it was like she didn’t even care. I will never stay there again the flies were terrible and the hotel had and odor.
2019년 6월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2019년 8월 21일
Thank you for your feedback. We strive to make our customers happy. Hope you will give us another try.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and quiet place to stay and relax. Parking and restaurants in walking distance.
2019년 8월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2019년 8월 19일
Thank you for your feedback. We look forward seeing you in the near future.

6/10 - 괜찮아요

Jennifer

좋아요: 객실의 편안함
별로예요: 청결 상태
2019년 8월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2019년 8월 13일
Thank you for your feedback. We look forward to you next visit at ABVI.

10/10 - 훌륭해요

Fog 님, 28681

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and quiet place to stay. Enjoy the staff at my beginning and exit.
2019년 8월에 2박 숙박함
답변 제공: front desk Manager 님, 2019년 8월 12일
Thank you for your feedback... We look forward to seeing you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 4박 숙박함
답변 제공: Front desk Manager 님, 2019년 8월 8일
Thank you for your feedback for America's Best value Inn. Customer's like you is what makes our hotel.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2019년 8월 7일
Thank you for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
The sofa was worn and there were stains in the shower. I liked that the served breakfast and there were no bugs. The sheets aeemed to be clean and the people were friendly.
2019년 7월에 1박 숙박함
답변 제공: Front desk Manager 님, 2019년 8월 5일
Dear value customers, Thank you for your feedback. Our customers satisfaction is very important to us. We are in the process of doing some upgrading. Look forward to seeing you in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wanted to charge $15 for 9 minutes early check in. So I waited 9 minutes. This is a sad place!
2019년 7월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2019년 7월 29일
Thank you for taking the time to provide us with your feedback. I'm sorry that we let you down. It's through your feedback that we are able to improve our property. Rest assured your comments will be shared and discussed with our team.

2/10 - 너무 별로예요

Guest

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Found living bed bugs on mattress pad and multiple areas of dark staining where the bugs had tracked. The desk clerk stated there were other reports of bugs as he put on his rubber gloves to go clean the area. The Expedia rep did confirm he heard the clerk say that others had seen and reported bed bugs. I was on the phone with a Expedia rep attempting to get a refund, we left. I wish there was a section to post the pictures. The lights in the drive up area were all out. Very dark at night. This property needs much repair. We had no where to stay, we kept driving to our destination.
2019년 7월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2019년 7월 29일
We appreciate your constructive feedback. We are saddened that you did not have a great visit with us We are investigating your issues.. We will note your concerns and it is our hope that you will visit us again so we can deliver you the great experience with us in the future. Cheers.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very nice and helpful. Close to five places to eat. Gas stations and fresh vegetables stand on main road.
2019년 7월에 2박 숙박함
답변 제공: Front desk Manager 님, 2019년 7월 25일
Thank you for your feedback/ We take pride in our hotel, glad you had a nice stay.