리셉션

아메리카스 베스트 밸류 인 놉 노스터 여행 후기

2 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 242개 이용 후기 중 29개" "
평점 8 - 좋아요. 242개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 242개 이용 후기 중 68개" "
평점 4 - 별로예요. 242개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 242개 이용 후기 중 33개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

AUSTIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a bad hotel cheap kinda right in the middle of two bigger towns 10miles each way
2024년 3월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 3월 24일
Thank You Austin for the Review. Hope to see you when you are in Knob Noster.Thank You.

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스
Older but clean property. If you just need a place to sleep and a hot shower this worked out well for our stay.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Thank You for staying with us. We appreciate for your time to review us. Hope to see you on your next visit to Knob Noster. Thank You.

10/10 - 훌륭해요

Cindy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay and will do so again when I an in the area.
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 30일
Thank You Cindy, You are most Welcome when you are out in Knob Noster.

4/10 - 별로예요

Diane

Disappointed I have stayed here before it was in much better shape carpets need to be cleaned and area needs to be cleaned up
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 1일
We are sorry for the inconvenience.Thank you.

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
The room was clean. The beds were comfortable. It was close to my destination. It was an enjoyable stay.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Thank You Roger for You Honest Review. Nice to hear that You enjoyed Your stay. Hope to see you back next year for Reunion.Thank you

4/10 - 별로예요

joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Antenna tv, no coffee pot, no alarm clock, outrageously priced
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 15일
Thank You for the Review. We Do have Coffee machine in The Front lobby for our Guests All day.. Sorry for the inconvenienceThank You.

6/10 - 괜찮아요

Terry

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
THE ROOM WAS CLEAN BUT THE TELEVISION DIDN'T WORK AND THE ELECTRIC OUTLET IN THE BATHROOM DIDN'T WORK.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 15일
We are Sorry for the inconvenience caused. Thanks for letting us know. We would have Been Happy to Fix the issue had it brought to our Notice during your stay.Thank you

2/10 - 너무 별로예요

Lori

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 13일
We are sorry we did not meet your expectations.Thank You.

10/10 - 훌륭해요

Samantha 님, INDEPEDENCE

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place to stay. The staff was very helpful and provided wonderful service.
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Thank you Samantha for your time to review. We're glad to hear you had a pleasant experience. Thank you for staying with us and we will definitely see you next time you are in the area. Thank You Once again.

8/10 - 좋아요

Leah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For the price this is a terrific choice!
The manager was extremely nice and very accommodating. The room was clean as well as the bedding and towels. I felt comfortable and safe. For the price it is a very nice Hotel.
2023년 7월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 8월 1일
Thank you for your review! We are thrilled to hear that you had a great experience at our hotel and found our rooms to be nice & clean. We are also happy to hear that you liked our bedding & towels .We hope to have the pleasure of welcoming you back in the future for another great stay. Thank you again for your review!

8/10 - 좋아요

Andrew

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Manager. 님, 2023년 5월 9일
Thank you, we hope to see you in the future should your travel needs bring you to Knob Noster.

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 5월 8일
Thank you Jeffrey for your time to review. We're glad to hear you had a pleasant experience. Thank you.

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함

8/10 - 좋아요

Amy

2023년 4월에 1박 숙박함
답변 제공: Manager. 님, 2023년 4월 28일
Thank You For Your Great Review. We appreciate it.!!!!

6/10 - 괜찮아요

Troy

출장 여행
Stayed in two different rooms over a 3 day period. The first room was not the best in cleanliness,the second room was better. Overall it was a fair price for an average room. I would choose to stay again.
2023년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 3월 16일
Thanks for letting us know how we are doing. Will let the staff know to about your concern and try to make stays better for our Guests.

8/10 - 좋아요

Margaret

2023년 1월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 3월 16일
Thank You for your Review.

10/10 - 훌륭해요

Janell

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, and comfortable beds. We would stay here again when traveling to Sedalia.
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 23일
Thank you Janell for great review. We're glad to hear you had a great experience. Thank you for staying with us and we will definitely see you next time you are in the area.

8/10 - 좋아요

Enos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Thank You

10/10 - 훌륭해요

Mary K

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was clean and kept up.
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 28일
Thank you Mary for great review. We're glad you enjoyed our room . Thank you for staying with us and hope to see you next time you are in the area.

6/10 - 괜찮아요

Patricia

좋아요: 청결 상태, 직원 및 서비스
Basic place to stay.
Clean basic. Fast food close. Quiet.
2022년 5월에 1박 숙박함

8/10 - 좋아요

Jamie

2022년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 5월 23일
Thank You for taking time to let us know how we are doing. Looking forward to see you next time while visiting Knob Noster. Thanks for staying with us Thank You

10/10 - 훌륭해요

Suzanne and Lonnie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 12일
Thank You for letting us know that you enjoyed your stay. See you next time when you are here in Knob Noster.

10/10 - 훌륭해요

Suzanne and Lonnie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 12일
Thank You Once Again.

8/10 - 좋아요

Darrell 님, Prairie Village

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pretty basic although beds were comfortable.
2022년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 3월 21일
Thank You. Your are welcome next time when you are in Knob Noster.

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SERVICE!! - LOVE IT
Manager very nice! I asked for an early check-in due to our driver's schedule and he was quick to say absolutely no problem... THANK YOU === great customer service.
2022년 2월에 1박 숙박함
답변 제공: Manager. 님, 2022년 2월 13일
Thank You Very much !!! We try to do as much as we can to make our guests stay comfortable. Thank You for choosing us for your stay.

2/10 - 너무 별로예요

KENNETH

출장 여행
별로예요: 숙박 시설 상태 및 시설
Dirty in knobnoster
Don’t stay here, dirty
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 19일
We apologize for not meeting your expectations. The staff will be notified, to work on this to make Guests stay comfortable and better. Thank You

6/10 - 괜찮아요

Richmond

2021년 11월에 2박 숙박함

8/10 - 좋아요

Cara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2021년 10월 4일
So glad you enjoyed your stay! We hope to see you again in the future! Thank You

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I disliked was the room next to us. It must have thin walls. The people next door came in at 11 pm and for at least 3 hours hooted and hollered. I didn't get to sleep until 2:30 - 3:30 am because of this.
2021년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2021년 8월 23일
We are sorry for the trouble caused by the guest staying in the adjoining room. We apologize on their behalf. Our front desk staff would have helped you out in this kind of situation had it brought to their notice. Thank you for letting us know how we are doing, overall. Thank You.

6/10 - 괜찮아요

Derrick

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2021년 7월 7일
Thanks for letting us know how we are doing. Thank You.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2021년 7월 3일
Thank You.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is okay strictly for a one night stay.
2021년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2021년 6월 13일
We understand that we did not meet your expectations. Will work to make Guests Stay Safe & Comfortable. Thank you

4/10 - 별로예요

실제 이용하신 고객

2021년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2021년 3월 29일
Thank You. Hope to make your stay more pleasant next time.

6/10 - 괜찮아요

Dawn

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean, older hotel. No coffee pot in room. No breakfast offered owner states it was not being utilized enough and food was being wasted. The hotel amenities needs to be updated on web site.
2020년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2020년 9월 23일
Thank You For Your Stay. Sorry to hear we did not live up to your expectation. Will update information on website. Thank you

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will be back
Nice peaceful location. Friendly staff. Very pet friendly. We have a hard time finding places that will except out pitbull who just a big ol baby. Room was very comfy and clean.
2020년 8월에 2박 숙박함
답변 제공: ken patel 님, 2020년 8월 15일
thank you for your feed back.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel with a super nice lady running it! Right off of Hwy 50.
2020년 7월에 2박 숙박함
답변 제공: ken patel 님, 2020년 8월 15일
thank you for your feed back

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Receptionist so rude, no toilet paper, I don't recommend it
2020년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2020년 7월 27일
We aim to provide a comfortable stay for every guest who walks through our doors. Please accept our apologies that this was not your experience. Your remarks will be discussed with our team to ensure that our high standards of hospitality are consistently being met by all team members. We hope that our location was convenient for your plans in the area and that you were able to rest well on our cozy beds. On behalf of our entire team, we wish you all the best going forward.

8/10 - 좋아요

Noahpennington 님, St. Louis Mo

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Clean , quite, staff is very nice. COVID scam is killing the economy .
2020년 7월에 1박 숙박함
답변 제공: ken patel 님, 2020년 8월 15일
thanks for your feed back'

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함

2/10 - 너무 별로예요

Unhappy 님, Madison, WI

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got in at 3:30 AM Friday morning. Called & the person let me in. Walked into the lobby and it had an awful odor. I saw 3 dogs behind the desk with her. Went to the room & being a motel you enter from the outside which had unmatched chairs outside that were falling apart. Got into the room & it smelled, wasn’t clean-beds we’re made but the sink, bathroom floor, & bathtub had clear evidence it has not been cleaned. The pillow/pillowcases were yellow, back of the entrance door looked like blood on it & the plastic that had the emergency information on it was brown. Being it was so late we just stayed but used our own blankets and pillows. Unfortunately I did not read the reviews ahead of time or would NEVER considered staging there. I paid ahead of time so I knew I would be out all the money for the other 2 nights but was NOT going to have my daughter, her husband and their brand new baby come into that disgusting room so I had to find another hotel for the next two nights. It was a huge, expensive disappointment. Please do not stay there. I turned the keys in the next morning and the lobby smelled even worse and that is the same place she serves continental breakfast told the lady it was dirty, she apologized and said she trusts that when they say it has been cleaned that it was. She lives there and is the person at the desk, the housekeeper, etc. so feel like she knows she was caught. Only 1 other car was there; should have been a sign.
2020년 5월에 3박 숙박함
답변 제공: Guest Relations 님, 2020년 5월 22일
It is truly upsetting when guests leave our hotel unhappy with their experience, and we regret that this was the case for you. Please forgive us for any way in which we failed to meet your expectations and rest assured that your feedback has been taken to heart; we will make improvements in the areas that matter most to you and that we're sure matter to our other guests as well. To start, our housekeeping crew will read your review and use it to give our accommodations the necessary care. Our team will also hear your voice further as we meet and will work to take a step in the right direction. Thank you for giving us the chance to improve, and we wish you all the best ahead.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Just needed a place to spend the night and while this facility was not fancy it was entirely adequate to serve our needs. 👍
2019년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2019년 12월 31일
We appreciate your review and we thank you for taking the time to comment. Thank you and you are always welcome back. Have a lovely day and a Happy New Year.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We loved that there hotel was close to Knob Noster State Park and the staff was very friendly. We'll definitely book again.
2019년 12월에 2박 숙박함
답변 제공: Management 님, 2019년 12월 11일
Thank you so much and please come again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함
답변 제공: Management 님, 2019년 12월 10일
Thank you for staying with us, please come again. We would love to have you again.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I know the cost of the room rental might dictate expectations, but we found candy wrappers on the floor, hairs on the sheets, the tv unplugged, the cable not tuned to the correct input for use, a heating unit that essentially was on high heat or off, an entry door that required physically pulling up to engage the deadbolt, a toilet that would continue to run after flushing etc. Staff interaction was good and they were friendly. Would not stay here again or recommend it however.
2019년 12월에 1박 숙박함
답변 제공: Management 님, 2019년 12월 10일
We apologize for your room and we will be informing the house keepers on this. We are glad your interactions were good and thank you for staying with is.

8/10 - 좋아요

Gina

좋아요: 직원 및 서비스
For the price it was okay. We were just too tired to drive home and needed a place just to shower and sleep. So it was perfect for what we needed
2019년 8월에 1박 숙박함
답변 제공: ABVI Management 님, 2019년 12월 4일
Good, thank you for staying with us. We hope to see you again.

8/10 - 좋아요

Steve 님, Omaha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful scenery and very friendly staff. Quiet and comfortable.
2019년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2019년 11월 21일
Thank you so much for taking the time to leave a review. We're glad you had a pleasant stay and you are welcome to stay with us any time. Have a lovely day.

2/10 - 너무 별로예요

David 님, Knob Noster

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were people hanging out all over the outside of the hotel. Pretty sure we witnessed a drug deal. I went to talk to the front desk and she was very rude and made me give up my keys. I pleaded with her that we'd talk about it. She got loud with me and insisted for the key! I asked for my money back. Or a percentage? I was told to contact Expedia.
2019년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2019년 11월 21일
I'm sorry that you had such an unpleasant stay, but I do appreciate you taking the time to leave your review. I wish you luck in getting some kind of compensation for your inconvenience and I hope you have a lovely day, truly.

2/10 - 너무 별로예요

Sherry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never stay again.
The bedding looked as though it had already been slept in and it had hair on the bottom sheet. There were cockroaches in our rooms. Trash under the furniture. The towels and washcloths smelled of cigarette smoke terribly. Just a terrible place to stay.
2019년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2019년 10월 11일
Dear Sherry, Providing our guests with clean, comfortable accommodations is our first concern, so we regret to read we did not achieve this for you. Our team has been notified of the issues with the bedding in your room and will address them as soon as possible. Additionally, we've contacted our pest control services so they can investigate the property and ensure everything is as it should be. We know we can do better, and it would be an honor to have another chance to change your perceptions.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2019년 11월 21일
Thank you for the positive review! Know that you are welcome back at anytime and I hope you have such a lovely day.