책상, 노트북 작업 공간, 다리미/다리미판, 간이 침대

레드 루프 인 그린캐슬 사우스 - 클로버데일 여행 후기

2 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 395개" "
평점 8 - 좋아요. 1001개 이용 후기 중 390개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 124개" "
평점 4 - 별로예요. 1001개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 29개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Garry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed there several times now. Pet friendly hotel, staff is very friendly and helpful. Only negative is they need to upgrade the pillows !
2024년 4월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 4월 18일
Dear Garry,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. We are happy that the staff were friendly and you were pleased with the pet stay free policy. Your comment in regards to the pillows, will be taken into consideration to make changes to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 - 좋아요

Meloney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was fine, nothing special. They hiked the price for sunday to monday morning x3 than normal rate. We will def not be back.not much open in the area either. Small town.
2024년 4월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 4월 12일
Hey Meloney,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Greencastle South – Cloverdale. I'm happy you were ok with our rooms, however, you stated our prices were too high and the area wasn't convenient enough. Please know that our prices are set based on the competitiveness of the market. Red Roof was hoping your stay with us would have been ideal so we could win you over. However, we wish you the best in your future travels. Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Bianca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and simple place
답변 제공: LaTunde RediResponse Specialist 님, 2024년 4월 8일
Dear Bianca,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At red Roof, we are happy to know that you found us to be a nice and simple place. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Dwayne E. 님, Lebanon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2024년 3월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 1일
Dear Dwayne, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE regarding the great value. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Scotty

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is unique because of the surroundings. Well off of the interstate there is a corn field behind it. I’ve seen deer, turkeys and geese. The property is well maintained, clean and very comfortable rooms.
2024년 3월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 3월 29일
Dear Scotty,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that the property is well maintained, the rooms was very comfortable and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Carren

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent!
2024년 3월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 3월 25일
Dear Carren,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. I was happy to read you had an excellent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Lindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to riding arena.
2024년 3월에 2박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 3월 24일
Dear Lindy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. I'm so glad we earned your 4/5 score. At Red Roof we are happy to read that you were pleased with our very close proximity to the riding arena. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a great stay
2024년 3월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialis 님, 2024년 3월 22일
Thank you for taking a moment to leave a review, Justine. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 5/5 score following your stay. I am thrilled that you had a great stay at our hotel. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was as advertised. Clean and affordable.
2024년 3월에 2박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 9일
Dear Michael,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greencastle South – Cloverdale. At Red Roof, we are delighted to read that you were pleased with the cleanliness of our hotel and the value to price ratio. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Debora

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
how this hotel has good ratings is beyond me. no staff around, check in via some kiosk with a guy that has marbles in his mouth. doors open 24/7 so anyone can come in. smells terrible, sink tap in room wobbles, hair whiskers on our sink, toilet paper so thin you’d need a roll to get the job done. a/c so loud we had to turn it off, you can hear door slamming, toilets flushing in other room. didn’t feel safe at all. don’t stay here!!
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 24일
Dear Debora,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the property being opened to anyone, foul odor, unclean bathroom, loud noise and the other issues mentioned. We strive to provide exceptional service to all of our guests and regret that we fell short of your expectations. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. Have a great day.Sincerely,Red Roof Management

10/10 - 훌륭해요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2024년 1월 17일
Thank you for your positive rating, Jack, following your stay at the Red Roof Inn Greencastle South – Cloverdale. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was clean
2024년 1월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 15일
Thank you for taking a moment to leave a review, Richard. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 5/5 score following your stay. I am thrilled that everything was clean during your visit with us. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
Really nice room for the price. No breakfast
2024년 1월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 11일
Hi Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Greencastle South – Cloverdale. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. On your next stay at RedRoof should you have any issues while with us, please don't be shy to reach out to our front desk immediately. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Value!
This was an excellent hotel for a stop over while traveling. The condition of this hotel was excellent and a great value.
2024년 1월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 10일
Hi Deborah,Thank you for taking the time to write a review of your stay at the Red Roof Inn Greencastle South – Cloverdale. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our hotel's prices. On your next stay at RedRoof should you have any issues while with us, please don't be shy to reach out to our front desk immediately. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 31일
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 - 훌륭해요

Kimberly

2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 19일
Thank you for taking a moment to leave a review, Kimberly. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Was surprised to find that their idea of a supply of Kleenex in the room was 1 pack of pocket Kleenex. My son has 2 nasal sprays to do twice daily and had to bring our Kleenex from car for the 2nd day. Most hotels have boxes.
2023년 12월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 27일
Thank you for taking a moment to leave a review, Karen. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 8/10 score following your stay. However, you indicated that 1 pack of pocket Kleenex was not enough for you during your visit with us. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2024년 2월 4일
Thank you so much for your response. We appreciate your business and wish you luck in all your future travels

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 13일
Hello Denise, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

KAREN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY NICE HOTEL & PERSONNEL
We felt very welcome upon entering the hotel. The person at the front desk was very personable, smiling and most helpful!!! She seemed to really like her job! She was fun to be around. Our room was very clean, inviting and bright and cheery!
2023년 12월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 12일
Dear Karen,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE regarding the awesome staff and clean room. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

janice

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great spot for the night. Easy on off. Comfortable bed.
2023년 12월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 10일
Dear Janice,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE regarding the convenience and comfortable room. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No lobby personnel at check in
Arrived on a Wednesday and no employee personnel around. Had to use a kiosk to check into room. Next 2 days had to keep using kiosk to replace room keys because they wouldnt continue to open room door. Very uncomfortable feeling to have no one around. Cleanliness of room was good. But Did not like feeling of staying in a hotel when anyone could just walk into the building and no one is there. Friday-Sunday they had someone working at front desk
2023년 11월에 5박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 9일
Hello Heather, Thank you sharing your thoughts with us following your visit with us here at Red Roof Inn Greencastle South – Cloverdale. You indicated that there was no one around to check you in or to assist with the challenges you had with your room key. Please allow me to express our sincerest apologies for how these concerns impacted your over all experience. Despite the issues you had though I am really happy to hear that you were pleased with the cleanliness of our room. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great
2023년 12월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 7일
Dear Valued Guest!Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your experience was great. Positive feedback like yours, is always an encouragement to our Red Roof staff as we strive to continuously improve the quality of our guest experience. Please know that we value you as our guest and appreciate your business.Thank you for choosing Red Roof Inn Greencastle South – Cloverdale. We hope to see you again soon.Very truly yours,Devorine Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and quiet and style affordable for a simple one night stay. Gal at desk was very friendly checking in as well. That's a hard find sometimes these days!
2023년 11월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 11월 29일
Thank you so much for your positive feedback after your great experience with us at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE which prompted your almost perfect scoring. You highlighted your room was clean, quiet and affordable for your nights stay. You also mention our staff was very friendly. Our primary goal at Red Roof seeks to provide service and accommodation at the best value and it was a delight to know we achieved that with you. Know you are a valued guest and we appreciated your business with us.Thank you again for the positive remarks Amy.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the nicer RedRoof Inns that we've been to.
2023년 11월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 11월 23일
Dear Michael, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Greencastle South – Cloverdale. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Tianna Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Bunny

좋아요: 청결 상태, 편의 시설/서비스
Convenient location and friendly staff
2023년 11월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 11월 21일
Hello Bunny,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Greencastle South – Cloverdale. It is so rewarding to read that you enjoyed the convenience of our location and the hospitality of our staff. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that Red Roof value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lobby odor
Odor in lobby, maybe cleaning product.
2023년 11월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 11월 21일
Dear Linda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Greencastle South – Cloverdale. I sincerely apologize that the odor of the lobby hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was friendly. Hotel was good for one this price. Clean overall other than tub.
2023년 11월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 11월 20일
Hello Valued Guest, Thank you for taking a moment to share your comments about your recent visit to Red Roof Inn Greencastle South – Cloverdale. It is so rewarding to read that you enjoyed the affordability of our location and the friendliness of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved this with your visit. However, I do apologize that the tub did not meet your fullest expectations. Please know that Red Roof values you as our guest and appreciates your business. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicely updated and clean
Only needed a single night for road trip and picked this because ratings looked okay and rate was great. Doesnt look like much on outside. But everything else was great. Nicely updated room, clean; very comfortable beds w/ nice linens. Easy parking, in/out. Additional benefit-isat far end of commercial area so no hwy noise, but still quick and easy access. This was a great find for $70.
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 17일
Thank you for taking a moment to leave a review, Amy. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 10/10 score following your stay. I am thrilled to read that everything was great throughout your stay. Your appreciation of our comfortable bed, cleanliness and the other highlights are valued by us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place so nice and clean. The staff was great. I would stay there anytime before any other hotels. Thank you for the wonderful stay.
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 17일
Thank you for taking a moment to leave a review, Claudia. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 5/5 score following your stay. I am thrilled that our cleanliness, great staff and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Kimberly

2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 13일
Thank you for taking a moment to leave a review, Kimberly. The staff and I at the Red Roof Inn Greencastle South – Cloverdale were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were not changes and dirty when we arrived. I called to clean ones and had to change my own bed. the sheets that were given to me were clean but STAINED! Awful on every level. Will NEVER stay at a Red Roof Inn again and will spread the word for sure!
2023년 11월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 11월 19일
Dear Melissa,Thank you for taking the time to tell us about your stay at the Red Roof Inn Greencastle South – Cloverdale. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room, the stained sheets and the other highlighted concerns that hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Dave

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
++++++
Motel and our room was very clean.We were very happy about that.Check in was a little different hard to understand host thru the video check in.
2023년 11월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 11월 12일
Dear David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean room and property. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 11월 10일
Hello Amy,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice room
Room was very nice and seemed to have been remodeled. The lady desk clerk was very friendly and helpful.
2023년 11월에 3박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 11월 10일
Hello Rick,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. We are elated to see that our rooms and the renovated feel, alongside or friendly front desk personnel were the highlights of your stay with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide you a more comfortable stay.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Megan

2023년 11월에 2박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 11월 29일
Hello Megan, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON SOUTH. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 11월 9일
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Richelle

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 11월 9일
Hello Richelle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

jennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 11월 9일
Hello Jennie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

deb

2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 11월 25일
Thank you for your positive rating, Deb. It's great to see you enjoyed your stay at Red Roof Inn Greencastle South – Cloverdale, resulting in a 5/5 score. Red Roof aims to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, we ask that you consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable and spacious room.
2023년 10월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 11월 9일
Dear Jenny,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It’s great to hear that you found our rooms to be very clean, comfortable and spacious. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Norman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean.
2023년 10월에 2박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 11월 9일
Dear Norman,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It’s great to hear that you found our rooms to be very clean. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Karla

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 10월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 11월 9일
Dear Karla,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It’s great to hear that you found our staff to be very friendly. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 10월 30일
Hello Valued Guest,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 10월 30일
Hello Michael,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Sheila

2023년 10월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 10월 30일
Hello Sheila,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Eileen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. There for the Clayshire ren faire. Hotel was fantastic. Will stay again.

8/10 - 좋아요

Daryl

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 10월 23일
Hello Daryl, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greencastle South – Cloverdale and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist