Have used the Hermitage Park Hotel for several years, and it's defnitely showing the wear and tear.
Paid Breakfast is very lacklustre, Saturday I belive the chef was late in so food was delayed coming out, and by the time those ahead of me had picked up their food, I had to wait for refills to appear. Sunday was much the same, though the food was on time, there was not enough ready at once for all present. Monday I provided my own breakfast. Items advertised such as Fried Eggs and Hash Browns were missing both days.
Rooms are very dated, no USB points or Aircon.
Bathroom is very cramped together, I bashed my elbow on the glass shower guard when opening the b-room door. Also, said door locks from the outside, which is confusing and concerning. Wifi is patchy at best.
Documentation in room & on website is currently out of date. Sunday dinner was offered in restaurant, but checking with reception this is only once a month and not the Sunday I was there.
Staff are friendly enough, but on departure sole receptionist was taking a work call, and neglected to ask about my stay or any questions other than did I need a receipt.
I've been using this hotel for convenience as it's within walking distance of venue for the event I was attending. Appreciate that it's 3*, but may have to look elsewhere as it's now feeling not too far off 2*.