어린이 공간

엘핀스톤 레지던시 여행 후기

3 out of 5
엘핀스톤 레지던시
Elphinstone Rd, Beach Rd, Fort Kochi, Near Bishop Palace & Britto School, Kochi, Kerala

이용 후기

6.0
평점 10 - 훌륭해요. 6개 이용 후기 중 0개" "
평점 8 - 좋아요. 6개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 6개 이용 후기 중 2개" "
평점 4 - 별로예요. 6개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 6개 이용 후기 중 0개" "

7.0/10

청결 상태

6.0/10

직원 및 서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

YOUNGOK 님, seoul

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
happy
gd

6/10 - 괜찮아요

H.B. 님, Bayern

Ruhige Lage
Angenehmer Aufenthalt. Ruhige Lage. Sehenswürdigkeiten leicht zu erreichen Sehr gutes indisches Restaurant mit Fischspezialitäten nebenan.
2018년 2월에 1박 숙박함
답변 제공: John 님, 2018년 4월 21일
Lieber Gast Wir danken Ihnen für Ihr Feedback und freuen uns, dass Sie den Aufenthalt bei uns genossen haben Nochmals vielen Dank, dass Sie uns die Gelegenheit gegeben haben, Ihnen zu dienen. Wir hoffen, Sie irgendwann wiederzusehen Beste Reagrds Johnson John Fernandez

4/10 - 별로예요

Say 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Much improvement needed
There was a funky smell from the toilet every day. The aircon somehow went into low power mode every few minutes and this caused our nights to be rather warm. When we switched to the fan, due to some allergy, I kept coughing all night. With the aircon, this did not happen. The fan only had full power on speed 5 but not on speed 4 which was slow so we had to use speed 5 almost all the time to feel cool. On one occasion, we left the room and the informed the staff to clean our room but when we came back, the room was in the same condition. The next day we found out by ourselves that the cleaner lady had injured her hand and it was bandaged. We were not informed by anyone else that this had happened. On another occasion, we came back to the room early and when my companion was about to take a shower, suddenly there was no water. I had to quickly rush out to check with the receptionist on the matter and was told the water would be switched on in about five minutes. Again, we had to find this out by ourselves. The receptionist could have informed us when we got back or at least left a note to all the guests to inform us on this issue. The receptionist was also always on the phone and was not very receptive to our queries and so after a while, we just stopped asking questions. We weren't given fresh toilet rolls after each room cleaning. This could have been a better home stay for us if these basic needs were met. On the plus side, the boss was a nice and friendly man.

6/10 - 괜찮아요

Suzanne 님, Montreal

좋아요: 청결 상태, 객실의 편안함
Cute with plenty of quirks
The hotel is really cute. They did not have our reservation when we arrived so they upgraded us to the cottage. It would have been nice however, no TV or WIFi in the room and the back lid to the toilet was missing so you had to stick your finger into the tank to flush. Lovely back garden but the fountain they have is not working and there is stagnant water sitting there, making it a breeding ground for mosquitos.

8/10 - 좋아요

barbara 님, liverpool

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quirky little place
This little hotel is very informal but the staff were really responsive to any requests. We used it as a base from which to explore other parts of kerala. The attached cafe is a trendy little coffee place (serve food as well). It's described as close to the beach but Cochin beach is not somewhere you would go to sunbathe! You'd have to travel some distance for a beach in the holiday sense of the word. Thee guys were really informative and helped us to think about our various travel plans. Local tuk tuk driver Navas was always on hand to ferry us round. The hotel is quite central for all local attractions and is next door to a lovely popular fish restaurant. Have fun!

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Southern resort
A litte bit noisy. You may wait form some time until you can get hot water. Be patient.