외관

로열 인 여행 후기

2 out of 5
로열 인
144 E Dykes Street, Cochran, GA

이용 후기

6.0
평점 10 - 훌륭해요. 36개 이용 후기 중 6개" "
평점 8 - 좋아요. 36개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 36개 이용 후기 중 9개" "
평점 4 - 별로예요. 36개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 36개 이용 후기 중 7개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 1월에 1박 숙박함

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Come again
Great
2020년 12월에 1박 숙박함

6/10 - 괜찮아요

Contesha

출장 여행
2020년 8월에 2박 숙박함

4/10 - 별로예요

Ricky

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE in Cochran, Ga.
We were in room 132. Floors are nasty and dirty. Bathroom floor should have been replaced years ago! Toilet paper holder torn off wall. Light fixtures on wall above bed were very rusty. TV good and AC good. Did not try refrigerator. Towels extremely thin and small. All furniture very worn. This was one step up from a flop house! Ice machine outside did not work.
2020년 10월에 1박 숙박함
답변 제공: manager 님, 2020년 11월 14일
Thank you for your comments about your recent visit to our hotel. We sincerely apologize for the inconvenience you had during the stay and the perception you received from our service, we are taking corrective actions to avoid situations like such. We hope to have the opportunity to serve you again in the future.

6/10 - 괜찮아요

Tabitha 님, Jacksonville

좋아요: 직원 및 서비스
The loaction is near where i wanted to be but the hotel was not up to date. I couldn't even get the remote to turn on the tv.
2020년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very nice people and the rooms are very clean!! This is my go to place when I want to get away!!
2020년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
The ice machine didn't work and there were no vending machines that worked.
2020년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
Needs remodeling. A/C worked, microwave worked, minifridge worked.
2020년 2월에 4박 숙박함

2/10 - 너무 별로예요

Kenneth

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price was nice, but I would have rather spent a little more to have a more pleasant experience.
2020년 1월에 6박 숙박함
답변 제공: General Manager 님, 2020년 2월 7일
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience Thank You

6/10 - 괜찮아요

실제 이용하신 고객

2020년 2월에 1박 숙박함

6/10 - 괜찮아요

Dan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wall paper peeling off the walls. The refrigerator was dirty. Stains on the carpet. Looked like no one had vacuumed in weeks.
2019년 11월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly so I hate to rate the place so low but it was just horrible. The magnetic key wouldnt work so the gentleman offered to let me in each time I needed in but I didnt feel that was appropriate so he ended up giving me a master key. The refrigerator was unplugged and open and did not smell great. There were crumbs on the night stand as well as bags of McDonalds in the top dresser drawer. The floor very dirty so needless to say I kept my shoes on. The restroom was just as bad but the toilet was clean which was a plus. The linoleum was coming up on all edges and was dirty. The TV worked which was also nice. All in all I wouldnt stay here again and did cancel my reservation for Tuesday.
2019년 10월에 1박 숙박함
답변 제공: MVP 님, 2019년 10월 21일
Thank you for your comments about your recent visit to our hotel. We sincerely apologize for the inconvenience you had during the stay and the perception you received from our service, we are taking corrective actions to avoid situations like such. We hope to have the opportunity to serve you again in the future.

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 7월에 1박 숙박함

8/10 - 좋아요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
in and out
can't say much got in late and left early
2019년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is run down. Toilets and bathtubs worn out. The first room they tried to give me was in such bad shape until i wouldn't accept ut. I don't think they will be in business long if they continue to not put some money into the place. I think they should greet their guest with a much better attitude no matter what they look like.
2019년 3월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room was not clean. There was pubic hair on the sheets. The mattress is old and hard. I slept on a throw blanket I brought with me and covered up with my coat. I was awoken by something crawling on my face, it was a small roach bug. Awoken again by the sound of someone throwing up in the parking lot. Overall it’s a rundown hotel that allows long term stays. Not at all as advertised.
2018년 11월에 1박 숙박함
답변 제공: nikki 님, 2018년 12월 24일
thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

8/10 - 좋아요

Anna

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Its close to restaurants, local businesses, and historic downtown Cochran. Plenty of parking. Staff considerate and helpful. Older facility, would recommend some renovations.
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Nothing unique, older facility, could use upgrading. Basic room, minimum amenities.
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

Mullet 님, Florida

좋아요: 직원 및 서비스
2018년 8월에 1박 숙박함

8/10 - 좋아요

jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

susieque 님, coxhran ga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just one night. Very accommodating.
Forgot to tell them I was in wheelchair. They were very nice and changed my room with no problems I have stayed there before and will again
2018년 3월에 1박 숙박함

4/10 - 별로예요

Carrie 님, Georgia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not much of a choice in this town
The staff weren't friendly. They live on the property in the front office. The ceiling in the bathroom was wet & molded. You could tell where the ceiling needed repair. The bathroom floor looked as if had never been swept or mopped. The hand rail in the bathroom was broken. The faucet was pulled away from the wall. The place was very out of date, but there isn't much of a choice in this town. We were visiting a relative & we didn't have much of a choice in places to stay. I was told to go to Eastman, GA to stay instead of Cochran, GA. The crowd that hangs out around this place is sketchy too. I felt very uncomfortable & I wouldn't go outside after dark. It may be a place where drug addicts congregate. I will not return to this property.
2018년 3월에 2박 숙박함

8/10 - 좋아요

dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's fine.
For the price, it's fine. It was clean, the AC worked, and the shower was decent. The bed wasn't great.

6/10 - 괜찮아요

Matter of Convenience..... 님, Royal Inn Cochran Ga

별로예요: 숙박 시설 상태 및 시설
convenient spot
Place is very outdated check in staff wasn't very friendly & couldn't find our reservation. Thank goodness we printed copies to carry along with us also the room was clean and conveniently located in center of town near food & gas....
2017년 12월에 2박 숙박함

10/10 - 훌륭해요

Preston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place to stay for Work
I get called to work in Cochran several times a year and this place is perfect and close to town. The office staff is very nice and helpful!
2017년 9월에 5박 숙박함
Thank you for the positive response. We are delighted to hear that you found our facility more than accommodating. Thanks Again!!

2/10 - 너무 별로예요

Jami 님, Iowa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE!!!!
This was THE FILTHIEST, most disgusting "hotel" I have ever seen in my life! We had driven straight thru from Iowa over 20+ hours for a funeral. We got in at 3:45am on a Saturday, had to wake up the manager to check in and she made us pre-pay for both Friday & Saturday, without us even having seen our rooms. It was pouring down rain but we were all so exhausted so we begrudgingly took everything into our rooms. My mother's door to her room wouldn't even lock. The doors are directly to the outside so anyone could come in at any time. We lasted there about 30 minutes and then I went back to the manager's room, woke her up again and demanded we have our money back. I informed her of the cockroaches in the bathroom and the door that wouldn't lock. All she had to say was the door wasn't locked from the inside but it would be locked from the outside. I told her I wanted my credit card transaction voided; I didn't want credit for it. I wanted it voided immediately as I was going to have to go find another hotel room and if she ran my card, it would tie up those funds up for up to a week. She did not do as I asked. She credited both my mother's and my credit cards back but did not void the transactions. She didn't so much as even offer an apology of any kind and seemed extremely upset that I had even wasted her time and for waking her up. I cannot even believe that this hotel has passed any inspection EVER! DO NOT STAY HERE! And, we found out that they have reports of bedbugs...
2017년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Drug infested dump.
Nasty, blood splatter on walls, tv, mirrors, floor. Rooms smelled of drugs. Will never stay here again, couldn't change rooms or hotels since only two were sold out

6/10 - 괜찮아요

Anna

별로예요: 청결 상태, 객실의 편안함
Cochran - nice town.
For the price, our stay was Okay. Nothing special. No toilet seat lid. Missing light bulb. Only two hangers[ but they did supply 3 more when requested]. Ample parking. There was some noticeable road noise. Bed seemed to be old spring type. But okay.

4/10 - 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outdated
Booked online and photos do no justice. This place is outdated and needs a lot of work. Wall paper on walls coming off, carpet stained, dead cockroaches under pull out sofa bed. There was a large gap in the door so that the creepy crawlers could get in. Luckily the weather was cold enough that it was not bug season.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
It was great

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

George 님, Mooresville, NC

별로예요: 숙박 시설 상태 및 시설
Reasonable for Price
Reasonable rate for a 2-star hotel. Typical wear and tear for a hotel this age, but was clean including the bedding.

6/10 - 괜찮아요

damon 님, St Augustine Florida

Good hotel for the price
In town for a friends reunion. Hotel was 10 minutes from reunion site so convenient. Average hotel but for the price was a good choice, not many choices in the small town of Cochran so worked out good for my trip. Also, close to Interstate 16.