근처 해변, 비치 타월, 수상 스키, 모터 보트

코코 비치 호텔 여행 후기

3 out of 5
코코 비치 호텔
Main Street, Playas del Coco, Sardinal, Guanacaste

이용 후기

6.8
평점 10 - 훌륭해요. 626개 이용 후기 중 134개" "
평점 8 - 좋아요. 626개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 626개 이용 후기 중 161개" "
평점 4 - 별로예요. 626개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 626개 이용 후기 중 71개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

Cheryl

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We stayed at the property for 1 night. While I understand saving on electricity. We had reserved 5 rooms, the air conditioning was off on all of them, light unplugged. This is basic prep that could have be done to ready the room.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Heidi

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to book when flight was cancelled. All places were booked so had to book this place. Other than having an available room in a crisis situation I would NEVER stay here again. Dirty, noisy, unsafe, dark. Not a good place.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Debra

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Had to stay because of flight delay. Was ok
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Paola

가족 여행
The bed had mites or bed bugs; it’s noisy; terrible conditions.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

William

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo que venden en las fotos es distinto a la realidad
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Lise

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pas de piscine sur place, mais des photos montrant la piscine On a accès à une piscine 20 minutes de marche ou l’autre 1 hr
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Mario 님, Curridabat

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
La recepción está prácticamente en la acera y tienen un sofá sucio que da un muy mal aspecto. La habitación está bien y se ve limpia, lo malo es que está al frente de bares y el ruido es muy alto.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Miguel

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
bad check in experience TV remote control didnt work
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Tomasz

2024년 2월에 7박 숙박함

10/10 - 훌륭해요

thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
centrally located, nice people
2024년 1월에 2박 숙박함

8/10 - 좋아요

Sonia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Je recommande cet endroit près de tout. Plage et bon restaurant à 5 minutes à pieds
2024년 2월에 5박 숙박함

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스
There isn't a gym nor a pool as listed in the amenities.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Maurice

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 8박 숙박함

2/10 - 너무 별로예요

Donald

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Erick

별로예요: 숙박 시설 상태 및 시설
The front door was very hard to lock and unlock. It seems as if someone has been trying to pri into the room. The lights in the bathroom would flicker off when you turn on the shower. There was a broken toilet to were you had to wiggle the knob to make it flush. Very poor place to stay
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Eleazar 님, Greeley

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Garth

가족 여행
This hotel was okay as the room was clean enough, it had A/C and it was centrally located. The downsides are that it is a 5 minute walk to the beach and there is no pool at the hotel. (our plumbing in our room worked but the toilet did back up once and it definitely needs some work) For our family, we wish we had stayed at a hotel right on the beach that also had a pool. We did use the Coco Bay club one day (free access if you are staying at the hotel). It was a 20 minute walk away but was worth it to use the pool and play tennis/pickleball.
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
At first we had to go across the street for breakfast, the last week it changes and was now on the property. The property kept very clean, it was convenient to get any thing you wanted around the area. It was a 5 minutes walk to the beach.
2023년 12월에 11박 숙박함

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 10박 숙박함

2/10 - 너무 별로예요

Rohit

2023년 12월에 1박 숙박함

4/10 - 별로예요

Breann

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is nothing like the pictures. I will never be back.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Charles

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Geoff

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very unkept and not as advrtised
2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Brian

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Marty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The included breakfast was horrible. Eggs and a hot dog. Really bad.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Osvaldo

단체 여행
좋아요: 직원 및 서비스
Property is old but it has excellent location. Walkable A lot of dining options
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Alvaro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estaba excelente
2023년 4월에 1박 숙박함

4/10 - 별로예요

Samira

2023년 3월에 3박 숙박함

8/10 - 좋아요

J Owen 님, OTTAWA

2023년 2월에 6박 숙박함

8/10 - 좋아요

Dale

좋아요: 청결 상태, 직원 및 서비스
2023년 2월에 3박 숙박함

6/10 - 괜찮아요

David

2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Florence

연인과의 여행
Although no pool on site we were able to use the fantastic pool at The Club Coco Bay about a 5 minute drive from Main Street
2023년 2월에 3박 숙박함

8/10 - 좋아요

Rajneesh

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, friendly staff, clean rooms
2023년 2월에 3박 숙박함

6/10 - 괜찮아요

Arlen

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Room had dust all over the place and the shower floor had hair from a previous guest. It look like nobody had clean the room, they've just made the bed and place what I hope were clean towels so the room look clean.
2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Adrian 님, San josé

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Buena ubicación, el parqueo está en una propiedad cercana y la habitación es aceptable. La calidad del desayuno no es buena y en las noches no es silencioso por bares cercanos.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Marian

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It was very noisy, there were some insects, the toilet paper holder was broken, head shower not enough water
2023년 2월에 1박 숙박함

4/10 - 별로예요

Thomas

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff services were good. The condition of the property was disappointing although cleanliness and comfortable beds was a plus. The location and age of the hotel is suboptimal. Pool is located a couple of miles away and requires a taxi ride to access.
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Gem! Excellent place
Great hidden GEM! The rooms are big, clean, comfortable, the employees are helpful and kind. Excellent choice!!!!
2023년 2월에 1박 숙박함

8/10 - 좋아요

john

별로예요: 편의 시설/서비스
The hotel is on the main street. It is one block from the beach. Many restaurants are within walking distance.
2023년 1월에 2박 숙박함

2/10 - 너무 별로예요

Rebecca

2023년 1월에 1박 숙박함

4/10 - 별로예요

Ana

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Through the years we have come many times to this hotel, even back when it was called Coco Green. We loved the dining area around the pool. All that is now gone, there is only an oriental restaurant when before there was excellent restaurant. There are several problems with the room. In order to close the door it has to be slammed. The TV remote doesn't work. Bathroom very tiny. The hot and cold water knobs in the shower, would fall off as you try to turn them. You only get 1 towel per person. If you need a glass for some reason, forget it, there is none. if you call the front desk, you only get a recording. Oh, I forgot to say that we called using our cellphone, because the room had no telephone. The parking is horrible, it only fits about 3 cars, once you park you will need to slide down the gravel road, because it is soo steep that you can't walk down it. WHO PLANNED THIS!!!
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Claudia

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Miguel

2/10 - 너무 별로예요

Angela

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Details state 2 pools and a poolside bar. There is no pool at this hotel. We stayed here as we thought it would be great for the kids to have a pool for 2 days at the end of our vacation. We overpaid as there was not one. Reception advised that there was a pool club we could drive 15 minutes to get to. No hot water for shower. Only 3 working plugs in the room including the ones needed for fridge and lamps. No overhead light so the lamps are needed. No spa facilities that I could see. No common area or coffee/tea available as stated. Also the 24 hour reception and security is not at all accurate. We had to leave the hotel at 4am on Jan 1st to head to the airport for our flight home. We told reception the day before that we would be leaving at that time. When we went down to leave the front gate was locked. We had no way out of the property. We were locked in. I started knocking on a few doors to find the staff but I was unsuccessful. There was someone passed out on the toilet in the women’s bathroom with pants down and lights out. This person was completely non-responsive but I did not have time to see if they were “ok”. My husband searched reception and found a bowl of about 50 keys as well as a pouch with room keys. He spent half hour trying to find the right key for the lock to get out and we was finally successful. We made it out on time but I’m sure glad this was not an emergency! Close to the beach and restaurants. So location is great. Breakfast was not bad.
답변 제공: Dave 님, 2023년 1월 5일
Had the guest read the information on the pools and the beach club they would have known that the pool was less than 1 kilometer from the hotel. They say they overpaid to have a pool. Perhaps they should have chosen Four Seasons at a starting price of 3,000 per night. My friend runs the hotel and tells me they also have complaints. This was the first complaint we have ever had on the locked door since we have managed the hotel and we apologize for that happening.

2/10 - 너무 별로예요

David

2022년 12월에 2박 숙박함
답변 제공: Dave 님, 2023년 1월 5일
Why a 2? What did we do wrong?

2/10 - 너무 별로예요

Lakshmi

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smelly rooms, outdated
This hotel was probably the worst i have ever stayed in. They allocated #217..when we went in the room smelled of sewage masked with some room freshener. The only lamp in the room had a bulb not working. The toilet was leaking and the toilet seat didnt fit on the. The washbasin just had a hole for the drain. We asked for a room change and they said they had to inspect the room for all these complaints! I cant imagine that a hotel would not know that their rooms were in this dismal state! We think they just tried to pawn off a really bad room to us! They moved us to another room which was moderatly better but here too there are barely any lights, there are 2 safes in the room neither of which work. The hot water didnt work and i had to complain twice before they actually fixed it. The front desknstaff was nice and she was apologetic but our first couple of days in CR were really colored by this awful experience
2022년 12월에 2박 숙박함
답변 제공: Dave 님, 2023년 1월 5일
We apologize for the smell of the room. Obviously it was left by the last guest. We have deodorizers and air cleaning machines but there have been occasions when we use them and the odor returns which sounds like the case here. During the two holiday weeks there are people trying to get into the rooms even before the last guest can leave so occasionally things like this happen.

2/10 - 너무 별로예요

Sam

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
- No hot water as promised - very uncomfortable beds -Breakfast not available as promised - overall wayyy overpriced for value. - do not recommend
답변 제공: Dave 님, 2023년 1월 5일
I checked the restaurant schedule and found there was a standard breakfast serve from 7AM to 9:30AM. What time die you try to attend? If there was no hot water did you report it so our maintenance man could repair it?There are many hotels around us at 500 to 3,000 a night and we are less than 100 with good reviews.

2/10 - 너무 별로예요

Kelly

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amenities were not as advertised in the Expedia listing. No pool on site - it was a 20min walk away. Listing says "2 outdoor pools" - none. The club where guests can use the facilities has only 1 pool- swim up bar and restaurant were closed, no towels available there. Listing says "spa"?? Never saw anything resembling a spa. No "common area", never mind "coffee/tea in common area". No hot water - even after we complained it was never fixed. Towels smelled like moth balls. Lightbulbs burned out in the vanity; one of the outlets by the bed didn't work. The included breakast was some fruit and buns that had been microwaved. We went to leave for our early morning flight and found the gate locked and we could not get out - (what if there had been a fire?) Luckily a staff member woke up and came out. Noisy bars on the street. Their website says 4 stars - absolutely not a 4 star hotel.
답변 제공: Dave 님, 2023년 1월 5일
Not a four star to you but a four star to many,

6/10 - 괜찮아요

Michael

2022년 11월에 2박 숙박함
답변 제공: Dave 님, 2023년 1월 5일
6 out of 10? Why?

8/10 - 좋아요

Lili

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar para hospedarse, pet friendly, desayuno incluido ⁵ estrellas aunque la muchacha nos dio mayonesa en vez de natilla pero todo bien, nos la cambiaron, ademas las habitaciones muy limpias y el precio increible!
2022년 11월에 1박 숙박함
답변 제공: Dave 님, 2022년 11월 20일
Gracias por su agradable recomendación. Esperamos que regrese pronto.