안뜰

트리플 플레이 리조트 호텔 & 스위트 여행 후기

2.5 out of 5
트리플 플레이 리조트 호텔 & 스위트
151 West Orchard Avenue, Hayden, ID

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 998개 이용 후기 중 431개" "
평점 8 - 좋아요. 998개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 998개 이용 후기 중 141개" "
평점 4 - 별로예요. 998개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 998개 이용 후기 중 34개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

Tiffany

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We traveled from Washington with our kiddos for spring break. Upon arrival into the resort my first impression was that it is very dated and a bit dingy looking. We were greeted by a very friendly front desk clerk who checked us in and was able to accommodate us with a ground level room. The room had the same old dingy feel, the AC unit in the room needed a good cleaning, there wasn’t any type of fan in the bathroom which I thought to be very odd. The bathroom got very steamy with a family of four showering back to back especially back and forth from the pool. The beds were clean and comfortable, and they did have cable so that was a plus. Breakfast was honestly kinda gross, they had a variety of things, but the eggs were definitely powdered eggs, the gravy for the biscuits was what I describe as snot like texture, and most of our stay the pancake machine was out of order. One thing that bothered me was the clip on fan located right by the food and it was caked with dirt and dust and blowing right next to all the food. The water park was extremely chlorinated our eyes burned immediately walking in, it was almost unbearable, the three days we were there the hot tub, and one of the little kid slides was closed. The wave pool hardly made waves, don’t know if I would even call them waves. The only fun part was the big kid slides which never had a line. The gaming area, and bowling was cool, though they were short staffed they made it all still happen.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Terri 님, Loon Lake

가족 여행
I wish the hotel would let you know that even though check-in isn't until 4 p.m. You can still check-in to get your bracelets for Triple Play so the kids can play while you are waiting for your room. We lost 1/2 day being able to use the attractions after paying for 2 days. Should be able to use the attractions until noon the day of check-out. The breakfast buffet was good.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Coby R

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The breakfast was good but our night was awful. We went to bed at 9pm and there was a ton of noise from the room above us but we understood since the Waterpark is open until 10pm but we were awaken at 130am with a ton more stomping that went on until 2pm we called the room number above us and they picked up then hung up. The tv and remote also sucked. The remote was really dirty and hardly worked. We couldn't navigate the cable channels at all so you had to know what numbers to type into the remote. The lighting in the room was really dark. I'd think that tgese rooms would all have updated LEDs. The balcony was blocked by the slides outside and our child got into the used ash tray which was not what we expected to find.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Alison

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gavin 님, Bothell

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun fun fun! This is a great location for a getaway with the kids. Lots of fun things to do from water slides to bowling. Beds were comfortable and the breakfast was great! Super friendly staff.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Tanna

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Brittney

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very outdated and dirty for what you pay to stay here and the pool passes are mandatory and we couldn’t even enjoy it because there were disrespectful big kids overtaking the little kid area, the lifeguards did nothing about it and wouldn’t allow us in the larger pool with our baby… as if we aren’t responsible to look after our own child at a pool? How stupid. Won’t go back
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Amr

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태
2024년 2월에 3박 숙박함

4/10 - 별로예요

Camille

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They gave us the wrong room (we reserved a King with sofa bed due to 3 people) and our room only had the bed. Front counter employee said it was my error and I had to cancel with Expedia to get the right room..even with my receipt showing I paid for the king with sofa bed.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient when you play at Triple Play- nice staffing, comfortable. I will definitely be back.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Tabitha

아이를 동반한 가족 여행
It was fun and staff was amazing
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Robin

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
Chairs and couch in room had stains all over them. Divider wall had silly string from previous people. Candy wrappers in and on hideabed. Not enough towels for 6 people.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Erick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Samantha

2024년 1월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Old hard beds and no wifi
2023년 12월에 2박 숙박함

4/10 - 별로예요

Tammy 님, Montesano

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was the corner next to the gym. It was loud because of its proximity to the play area and loud when people used the gym all hours of the night and day.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

karma

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Becky

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

kodie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First off I booked through Expedia bc it was the same price but I wanted the Expedia rewards. Turns out if you book through 3rd party you do not get the 3 passes to park. Which would’ve been included if I had purchased through triple play itself. The mattress were decades old and very uncomfortable. There was mold in the shower and the shower rod was falling off. The linen smelt like an older lady’s perfume. Constant noice from all over. You can hear people slamming doors all night and running / walking up and down hallways. Also serious security hazard: my niece who was staying in a separate room was able to get a key to my room just by saying she was my niece. Lucky it wasn’t a real security threat. I would like to be refunded for the additional $90 I had to pay for park passes and for the terrible nights I had to stay here.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Cosmina

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very rude and the hotel not clean.

10/10 - 훌륭해요

Hope

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was good, room clean, quiet. Staff was friendly
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rigoberto

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean great customer service overall great place will go back for sure and recommend to famaliy and friends
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Katelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this hotel:)
2023년 10월에 1박 숙박함

8/10 - 좋아요

Andrew

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Geoffery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice. The activities were great and easy to get too.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Zachary

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
This review is about the hotel portion of the establishment not about the connecting triple play. The hotel is next to a bar/pub which plays its loud music till 2-3am in the morning. Then you also have the loud patrons you can hear from the very same place. The hotel room itself is very outdated and reeked of cigarette smoke an had animal stains in the carpet. Last thing that was annoying as well was that the walls of the room were so thin you could hear everything around you. So if your planing to stay here I would get a room furthest from the bar an tell yourself it’s a older hotel that needs to be remodeled.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Scott

좋아요: 직원 및 서비스
Lots of family fun as advertised. Rooms are good and breakfast is excellent.
2023년 10월에 2박 숙박함

4/10 - 별로예요

Carol

단체 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We’ve been staying here for years and this time it was noticeably dirty. The bathroom and kitchenette areas were not clean. The stains and dirt are visible and frankly gross. The property as a whole needs some serious cleaning and repairs. Our heater/a/c unit was broken, the sink wouldn’t drain, the curtain rod was broken. Very disappointed.
2023년 10월에 2박 숙박함

4/10 - 별로예요

Toni 님, Missoula

가족 여행
좋아요: 직원 및 서비스
The hotel is in need of updates. Beds are lumpy and uncomfortable. You can hear everything from the hallway and all rooms next to you. The triple play fun center is more updated and in better condition than the hotel.
2023년 10월에 1박 숙박함
답변 제공: Tami- GM 님, 2023년 10월 20일
ToniThank you for your feedbackI am proud to say that we are preparing to begin a remodel at the end of October -We hope that you will visit us after to see the exciting changes.

2/10 - 너무 별로예요

Sara

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed for a few reasons, when we first walked into our room there was food chunks on the floor, gross. We were not aware of the updated Triple Play attraction hours at the time we purchased our tickets, and nothing is posted online about this. We came over for my son's birthday and had Wed 10-18 packed full of activities in Spokane and if we would have known ahead of checking in we would have actually just come to Triple Play early and taken advantage of all the attractions. But instead got there and felt rushed to enjoy everything because of limited schedules, to the point we didn't even get to enjoy the water park side. I made sure my son had a blast, but if I would have known there were so many changes to schedules that are not posted online, I would have booked at a completely different hotel. I booked here because I fully expected to have fun at the waterpark and the other attractions. Just really disappointed in the whole experience.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cedar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

James

연인과의 여행
Clean and large
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay
Fast check in friendly service
2023년 10월에 1박 숙박함
답변 제공: Tami- GM 님, 2023년 10월 20일
Thank you Emily

10/10 - 훌륭해요

Faran 님, Grand Coulee

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Triple play hotel is bery nice and the beds are big and literally walking distamce to the arcade which we enjoyed. Also we went to scarywood and it wasnt that far from there so if you havent stayed here come on over to triple play and check it out.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Lisa 님, Gresham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the staff, and the breakfast. It’s very convenient to stay and play and have everything right there in your hotel. However it’s noisy and kids running everywhere which is expected so if you want a peaceful place, don’t stay here, but if you want fun for your family then it was perfect.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Andrea

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff, big rooms, comfy and the complementary breakfast was absolutely amazing. I wanna come back just for that 😆 We spent just the night there from going to scarywood. After seeing the triple play fun that others were having I can't wait to bring all my kids so we can experience something new!
2023년 9월에 1박 숙박함

4/10 - 별로예요

Christina

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Shad

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Beds were not that comfortable but location to silverwood was good.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Aimee

가족 여행
좋아요: 청결 상태
The place was nice but a bit dated and our tv didn’t work. It is convenient if you want to do the triple play activities.
2023년 9월에 1박 숙박함
답변 제공: Tami- GM 님, 2023년 10월 20일
Thank you for taking the time to sell us about your stay. We agree that it is time to update the facility and that begins next week!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoy the breakfast and the entertainment activities available.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Patrick

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun, affordable, something for all ages!!! Staff was excellent, rooms were clean, spacious, and comfy too!!
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Randal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함