스위트, 킹사이즈침대 1개, 금연 (Accessible Tub) | 책상, 다리미/다리미판, 무료 WiFi, 침대 시트

퀄리티 인 & 스위트 - 세인트 루이스 및 I-255 근처 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 322개" "
평점 8 - 좋아요. 1002개 이용 후기 중 365개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 158개" "
평점 4 - 별로예요. 1002개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 88개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Ashley

좋아요: 청결 상태
2024년 3월에 1박 숙박함

8/10 - 좋아요

cora m.

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room we were placed in was not cleaned at all but after I told the desk attendant she moved us with no hesitation and the second room was dine. I stay here every time I come to the area and haven't had any issues besides this.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay here when we visit…it has been remodeled
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Tamara

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Candace

2024년 1월에 6박 숙박함

2/10 - 너무 별로예요

Karen 님, Saint Louis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was charged for a stay I did not stay at I want a refund
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Ernestine

2023년 11월에 4박 숙박함

4/10 - 별로예요

Brandon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The whole building smelled of cigarette and weed smoke but was supposed to be smoke free, the bathroom sink and shower wouldn’t drain properly and the 3rd floor vending machines were inoperable
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Trina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

gabriel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception quality was very poor. The elevator was all time during stay. Receptionist was yelling and doesn’t have empathy. I will not recommend that hotel to anyone.

8/10 - 좋아요

Salim 님, Jersey City

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Day time front desk isn’t really nice
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jenny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in and clerk was delightful. Very nice, spacious room. Good amenities.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Dirty
The service was good but the only thing that was clean in our room was the bed.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place I've stayed at
Associates were rude and not informative. I payed for my deposit in cash. The next day when checking out the front desk associate told me id receive my deposit back into my account in a few days. I never did because it was paid in cash which they could've seen that and check on it. I'm out of $100 dollars now because they refuse to send it to me the mail or through check.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean. I enjoyed my stay.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Nathaniel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude staff … bed was extremely uncomfortable - breakfast was semi decent.
2023년 11월에 1박 숙박함

8/10 - 좋아요

mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable place, good value for the $, Owners apear to care about the property and are making improvements while struggling with an older property.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the gym and pool. Breakfast was good.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good motel clean nice staff
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lawonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was amazing. Nice clean rooms.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Erica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

shelby

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Barry

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was close to kahokia rv parque where our friends were staying.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Madhu K

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very good property with decent service
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Casey

별로예요: 직원 및 서비스
Staff was rude. Lady at front desk was very short an aggressive with me an my fiancé
2023년 9월에 1박 숙박함

8/10 - 좋아요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Marlon

좋아요: 청결 상태
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Nermin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

LaShonda

It could’ve bettet
2023년 9월에 1박 숙박함

8/10 - 좋아요

Arlene

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is clean and reasonably priced for a weekend
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 12일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Chenise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 1일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

Christie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy off easy on the Interstate for our trip.
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 24일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Deborah ann

2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 13일
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4/10 - 별로예요

Jarod

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It wasn’t very good the place wasn’t clean and the bed was terrible
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 23일
Dear Guest,Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely,Hotel Manager

8/10 - 좋아요

Sheila 님, Brighton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2023년 8월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 16일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Needs attention!!
The room had numerous ants throughout our stay. No , refrigerator, Internet not working, the food was greatly in need of attention, it was the worst hotel I have stayed in..
2023년 8월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 8일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Shawn

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 2일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Joshue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 2일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Check in was terrible. Took 20 minutes and there was nobody checking in but my family member.they cancelled the room because they ran my card on file. When I chose pay at check-in. When I said that he shouldn't have ran my card, he said that I didn't have a card on file. I told him that yes I do showed the card and said that you have to have a card on file with hotel.com and that I have been booking hotel rooms with hotel.com for over 10 years and never had a problem with any hotel or my card.He finally said that he had a room and didn't charge the 100 dollar deposit. So at the end my family checked in and we had a wonderful time at the wedding. P.S. I think that because we didn't get to the hotel at or before 3pm he thought that we weren't coming so he ran my card so that he still could get paid even if my family didn't show up.
2023년 7월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 31일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

William

2023년 7월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 21일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 - 좋아요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location was convenient to Busch stadium and the price was less than other hotels near the ballpark. Some of the areas in this hotel were obviously in need of repair or updates. The ice machine on the 2bd floor was Out-of-Order and from the looks of the sign it had been that way for awhile. The staff was friendly and helpful. The breakfast room was clean and there was enough food, but the first morning when I got the eggs and sausage it was cold and I had to warm it in the microwave.
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 31일
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review. Your review is very much encouraging and motivating for our hotel and the staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon!!! Sincerely, Hotel Manager

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite staff. The room was clean and spacious. Not far from downtown st.louis.
2023년 7월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 31일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

6/10 - 괜찮아요

Elizabeth

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 31일
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 - 좋아요

Chris

좋아요: 직원 및 서비스, 객실의 편안함
It was very hot but the hotel AC was great.Everyone was pleasant and nice .Not the nicest hotel I ever stayed in but overall not bad
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 31일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Caution to travelers with children & pets. Unsafe
DO NOT USE THIS HOTEL! I booked this hotel not realizing this was East St.Louis so I requested a refund. This was denied. I ended up still going to the hotel. There was RV parking advertised and when we showed up there was no safe or available parking for our RV. This was not the worst part. It is "pet friendly" and we were traveling with our dog there were 2 LARGE PIT BULLS that were clearly off leash & stray dogs. I also have 2 small children I was traveling with. I had my previous law enforcement father go to the front & there was NO ONE to check us in. This was clearly a sketchy area and completely unsafe so we made the choice to leave. We requested a refund again after the first denial and were listed as a "no show". Then again the message was given to the manager that we did show up with no one to check us in and unsafe enviroment & AGAIN WAS DENIED. If you are traveling with kids, DO NOT GO HERE. If you are traveling with pets, DO NOT GO HERE. This is the worst expirence I have ever had. Caution as they will hold the non-refundable booking to the T.
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 22일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Ashok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 17일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Decent for the price
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 8일
Dear Guest, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager