룸, 퀸사이즈침대 2개, 금연 | 필로우탑 침대, 책상, 암막 커튼, 다리미/다리미판

라 퀸타 인 & 스위트 바이 윈덤 콜린스빌 - 세인트 루이스 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 289개" "
평점 8 - 좋아요. 1003개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 197개" "
평점 4 - 별로예요. 1003개 이용 후기 중 129개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 100개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello rodney,Thank you for sharing your feedback with us. Please feel free to reach out to our management team with any further details to assist with improving our services.

2/10 - 너무 별로예요

Monica

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cleanliness and sanitation is everything to me!!! There was long hair in the sheets and hair on the bathroom sink!! The bathroom was not sanitized and clean at all!!! There were feces splats up under the toilet rim. I was very disgusted and felt very unclean!!! Luckily I had brought my own sanitation products!! Doors were slamming all night, cell phones ringing, just too freakin noisy!! Plus they charge you a $100 deposit instead of just putting a hold on the card and they don’t rush to refund your deposit either!! I will never stay at this hotel again!!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Monica, We regret to learn about your recent experience at our hotel. Guest feedback is valuable, and we appreciate you sharing it with us. We encourage guests to reach out to our management team directly for further assistance with their concerns. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Pam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Pam,We're delighted to hear you found our staff friendly during your stay. Your feedback is greatly appreciated. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Jaime

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beds and shower head. Friendly staff and right across the street from the Gateway Convention Center.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Jaime,We are thrilled to hear that you enjoyed our comfortable beds, refreshing showers, and convenient location near the Gateway Convention Center. Our team strives to provide excellent service to all our guests to ensure a pleasant stay. Thank you for sharing your positive feedback with us.

6/10 - 괜찮아요

Paul

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was big shower was nice. Not hotel’s fault but somebody’s kids were running up and down hallway at 3 in morning not what you want when hitting the road early. Didn’t last long but hard to get back to sleep
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Paul, We appreciate your feedback on enjoying the spacious room and nice shower. We regret any disturbance from other guests, and we recommend reaching out to management directly to address this concern further. Your comfort is important to us, and we hope for another chance to exceed your expectations in the future.

6/10 - 괜찮아요

cherish 님, pinckneyville

단체 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Stay overall was fine, except for even though there is a no smoking policy the floor I was on smelt terrible of a certain product individuals smoke.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello cherish, We appreciate your feedback regarding your recent stay with us. Our team will look into this matter further to uphold our no smoking policy and ensure a pleasant environment for all guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Clyde

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Clyde,We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable beds, good breakfast
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Angela,Thank you for sharing your feedback with us. We are delighted to hear that you found our beds comfortable and enjoyed our breakfast offerings. Guest satisfaction is our top priority and we are pleased to have met your expectations in these areas. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future for another excellent stay.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스
Great tv
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Kathy,Thank you for sharing your feedback about the TV in our hotel. We appreciate your compliment and are glad that you enjoyed your viewing experience during your stay.

10/10 - 훌륭해요

Lynda J

좋아요: 편의 시설/서비스
No sign on street visible; building sheilded.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Lynda J,Thank you for sharing your feedback regarding the visibility of our hotel's sign. We apologize for any inconvenience this may have caused during your stay. We appreciate your valuable input and will address this matter with our team to ensure improved signage for future guests. We hope to have the opportunity to welcome you back on your next visit to the area.

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Easy access off highway ,rates reasonable for 1 night stay and bed comfortable enough, bathroom clean. Staff was friendly at front desk ,not a luxury hotel but great for a one night stay and breakfast.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Lisa,Thank you for your positive review of our hotel! We're delighted to hear that you found our location convenient and our rates reasonable. It's great to know that you found the bed comfortable and the bathroom clean. Our friendly staff will be pleased to hear your kind words. We hope to welcome you back for another great stay, including our delicious breakfast!

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was one of the best we had
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Nancy,during our stay at the hotel. We were impressed by the cleanliness and the comfortable bed. The view from our room was also stunning. However, we did have some issues with the noise level from neighboring rooms, which disturbed our sleep. Nonetheless, we appreciate your feedback and will take it into consideration for future improvements.

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Nancy,We're delighted to hear that you had a fantastic experience during your stay with us! We truly appreciate your kind words and are glad that our hotel met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us - we value your feedback. It was a pleasure having you as our guest, and we hope to welcome you back again soon.

6/10 - 괜찮아요

Jared

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room is clean. Damage to bathroom wall/ceiling, showerhead spraying water everywhere. Looks as though must have had recent water damage (assumption) vesituble when entering is completely gutted over head (rafters drywall dust on items) in addition to one of the interior walls has missing drywall leading to assumption of water damage.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Jared, Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you experienced regarding the bathroom conditions during your stay. We will make sure to address these issues with our maintenance team to ensure that similar situations do not occur in the future. Your comments are important to us and we appreciate your understanding.

8/10 - 좋아요

Rebecca

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Rebecca, We appreciate you taking the time to rate our hotel. If there is anything specific that you would like to share about your experience, please feel free to reach out to us directly so that we can address any concerns or issues you may have had during your stay. We value feedback and strive to provide the best possible experience for our guests.

8/10 - 좋아요

Braden

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My son was travelling back to college and other hotels in the area would not house him as a 20 year old. I appreciated that LaQuinta Inn did not have such a restriction.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Braden, Thank you for choosing LaQuinta Inn for your son's stay. We're glad to hear that our hotel was able to accommodate his needs without any age restrictions. We strive to provide a comfortable and welcoming experience to all our guests. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

8/10 - 좋아요

Marcia

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient for attending Conventions
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Marcia,Thank you for choosing our hotel for your convention needs. We appreciate your feedback and are glad to hear that our location was convenient for you. We strive to provide a convenient and comfortable experience for all our guests. Should you have any future events or accommodations needed, we hope to welcome you back again.

10/10 - 훌륭해요

Nancy

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Nancy,We are thrilled to hear that you had a wonderful experience during your stay at our hotel. We strive to provide exceptional service and are pleased that we met your expectations. We hope to welcome you back in the future for another memorable stay.

10/10 - 훌륭해요

Dawniese

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Dawniese,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back in the near future.

6/10 - 괜찮아요

Mary

좋아요: 객실의 편안함
Xmas stay
Our room was comfortable and spacious. It was clean and comfortable. The rest of the hotel is worn, tired, and dirty. Service and friendliness of staff was fair.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Mary, Thank you for choosing our hotel for your recent stay. We're glad to hear that you found your room comfortable and spacious. We apologize if some areas of the hotel did not meet your expectations. We appreciate your feedback and will address the areas you mentioned with our team. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Allene

별로예요: 직원 및 서비스
Horrible staff but it was ok
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Allene,We are sorry to hear that you had a negative experience with our staff during your stay. We appreciate your feedback and will address this with our team to ensure better service in the future. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.

2/10 - 너무 별로예요

ROBERT

Hotels.com operation is terrible. They don’t communicate with the properties they allegedly represent. If they did they would know that I canceled my duplicate reservation at La Quinta Collinsville for 12/19/24 last week while I stayed at the property. I was unable to get my prepaid money back from Hotels.com nor La Quinta because of their lack of communication, poor customer service, and bad business practices. I would advise avoiding Hotels.com
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello ROBERT,Thank you for sharing your feedback with us. We're sorry to hear about your experience with Hotels.com. While we understand your frustration, we kindly recommend reaching out to Hotels.com directly to address any concerns regarding your reservation and refund. We value your feedback and appreciate your understanding.

2/10 - 너무 별로예요

Britni

단체 여행, 가족 여행
별로예요: 직원 및 서비스
The staff was the absolute worse. When we checked in to start our vacation it took an hour to even get checked in because the guy at the desk was to worried about his phone and then they tried to tell me I havent paid for my room and tried to charge me multiple times when i had the receipt saying my room was paid for way in advance. Then saturday night when he got back to our hotel at 1am after a day at Dirt Nationals we found my sister and her fiances stuff packed in boxes in the lobby. They had kicked her out of her room with NO WARNING. They called her at 9am that morning and asked if they were checking out today or staying another day. They said that they are staying another day and will be checking out Sunday. They said ok. We left the hotel at 1pm to get lunch and head to the dome. We walked right passed the front desk where they were all standing and not a word was said about not being checked out or anything. They smiled and said "have fun".
2023년 12월에 4박 숙박함
답변 제공: Owner 님, 2023년 12월 17일
I apologize for the misunderstanding you had during your stay. Your reservation was prepaid through Expedia and Expedia's card for payment was declining. That took about 15-20 minutes to check in as per our records. And the front desk person was using his cell phone to figure out with the manager. As mentioned your sister's stuff was packed in boxes because it was their checkout date. The front desk informed them around checkout that it was their departure date and they needed to checkout as we were sold and didn't have more rooms, to which guests replied that they had reservations and they would stop at the desk to pay. After checking the system and not finding the reservation, we called the room and found out they had all left by noon. We called their phone and left a voicemail and didn't hear anything from the guest. Since other guests were about to check in, we had to empty the room for another guest. Your reservation was for 4 nights and your sister's reservation was for only 3 nights. And not all the hotel staff recognize the guests personally. Since our front desk person changes during different shifts. Our all staff will be greeting all the guests as a sign of politeness.Thank you for your stay.

8/10 - 좋아요

STEVEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello STEVEN,Thank you for choosing our hotel for your stay! We are glad to hear that you had a positive experience overall. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to address any concerns and make your next stay even better. We hope to welcome you back soon!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complaints,would stay again
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Mark,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience and would consider staying with us again. We appreciate your feedback and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Cindy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Cindy, We apologize for any inconveniences you may have experienced during your stay. We encourage you to reach out to us directly so that we can address any specific concerns or issues you had. We value our guests' feedback and aim to provide the best possible experience.

8/10 - 좋아요

Cesar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Cesar,We're glad to hear that you had a positive experience during your stay with us! If you have any additional feedback or suggestions, we would love to hear from you. Please feel free to reach out to our hotel directly. We hope to welcome you back again in the future!

10/10 - 훌륭해요

Skyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Skyler,We are thrilled to hear that you had an excellent experience during your stay at our hotel. We take great pride in providing exceptional service and a comfortable environment for our guests. If you have any further feedback or suggestions for us, please do not hesitate to reach out. We hope to welcome you back soon for another delightful stay.

10/10 - 훌륭해요

Steven

2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Steven,We are thrilled to hear that you had an excellent experience during your stay with us! We strive to provide exceptional service and it is rewarding to know that we met your expectations. We appreciate your support and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Nancy,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back soon for another outstanding stay.

10/10 - 훌륭해요

Ana

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, happy & nice employees.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Ana,Thank you for your positive feedback regarding the cleanliness of our rooms and the friendly service provided by our staff. We strive to create a pleasant and comfortable environment for all our guests. We appreciate your kind words and it was a pleasure having you as our guest.

6/10 - 괜찮아요

Kevin

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This is an older property that has been freshened up. The lobby and outdoor appearance is nice, while the rooms are fine. We stayed because they are pet friendly. The staff was VERY friendly and responded to the only issue (loose toilet seat) the very day I mentioned it. My only complaint is the paper-thin walls. We stayed in a room with an adjourning door to the next room and you could hear EVERYTHING going on next door. Surely there is a way to solve that. We took a blanket from the laundry room while no one noticed and blocked the bottom of the joint door. It helped a little but not enough.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Kevin, Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our lobby and outdoor appearance nice and that our rooms met your expectations. Our staff prides themselves on their friendly service and we're glad they were able to promptly address the issue with your toilet seat. We apologize for any inconvenience caused by the noise transfer between adjoining rooms, and we appreciate your suggestion for improvement. We value your feedback and will take it into consideration for future enhancements. We hope you had an otherwise enjoyable stay and we look forward to welcoming you back in the future.

8/10 - 좋아요

Carri Ann

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is convenient to get to (right off I-70). Lobby has been updated and it has decent breakfast. Bed was comfortable and room was clean. No bad smells in the room and the property is non smoking. Those are all important factors for our travel.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Carri Ann,Thank you for choosing our hotel for your recent stay and for sharing your positive feedback! We're delighted to hear that you found our property convenient, with a welcoming lobby and a satisfying breakfast. We take pride in providing a clean and odor-free environment for our guests, and we're glad that you enjoyed a comfortable bed and a clean room. We appreciate your review and hope to welcome you back in the future!

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Karen,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

6/10 - 괜찮아요

Kristina

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Kristina,We're sorry to hear that your experience at our hotel was less than perfect. We would appreciate it if you could reach out to us directly so that we can address any issues you may have had during your stay. We value your feedback and want to ensure that we provide the best possible experience for our guests.

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and welcoming
Moving from Virginia to Colorado, I have been driving cross-country with my dog, and I will probably do so again soon for the holidays. I have stayed at good hotels and lousy ones, some really terrible. This La Quinta was great, and it is going on my list for repeat stays. The staff was really welcoming and my room was affordable and clean. I highly recommend this hotel for travelers.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Melody,Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our hotel to be great and that our staff made you feel welcome. It's also great to know that you found your room to be affordable and clean. We appreciate your recommendation and look forward to welcoming you back on your future travels. Safe travels and happy holidays!

4/10 - 별로예요

Dena

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ewww
This hotel’s photos are very deceiving. The hotel is super old and needs to be remodeled not just painted. All the linens were super worn and dingy. Carpets were gross in room and throughout hotel.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Dena,Thank you for sharing your feedback with us. We apologize if the appearance of our hotel did not meet your expectations. We appreciate your suggestions regarding the need for remodeling and improving the linens. We will pass this on to our management for future consideration.

2/10 - 너무 별로예요

Jamey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful and disgusting
Worst hotel ever.. extremely dissatisfied. The first room we checked into as usual I always inspect beds for bed bugs. When I pulled back the sheets I found crusty socks by the headboard.. there was candy behind the night stand and our toilet was leaking.. I went down stairs to tell them they took the socks and offered a new room.. this room was a bit better aside from the pubic hair on the beds and dust think enough in the bathroom to write in.. I couldn’t even sleep because I was just so disgusted.. don’t be fooled by the pictures because the rooms are in worse shape then they show. The breakfast in the morning was also a bust.. the pancake maker doesn’t even fully cook the pancakes so they came out doughy and floppy.. just overall a horrible stay and if you have any sense take your money to a better hotel!
The socks I pulled from behind the bed
Crumbs an pubic hair on the bed
Thick dust in bathroom
Leaking toilet
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Jamey, Thank you for sharing your feedback with us. We apologize for any inconvenience you encountered during your stay. We take cleanliness and maintenance seriously, and we truly regret that our standards were not met on this occasion. We appreciate you bringing these issues to our attention. We encourage guests to reach out to management directly so we may address their concerns. Thank you for choosing our hotel, and we hope to have the opportunity to improve your impressions in the future.

8/10 - 좋아요

Danny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and accommodating
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Danny,Thank you for your feedback! We are pleased to hear that you found our hotel clean and accommodating. It is always our goal to provide a comfortable and enjoyable stay for our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 - 훌륭해요

Kitisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and friendly service
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Kitisha,Thank you for taking the time to share your positive feedback regarding our hotel's cleanliness and friendly service. We pride ourselves on providing a comfortable and welcoming environment for our guests. We greatly appreciate your kind words and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Lisa,Thank you for your feedback regarding your recent stay. We appreciate you taking the time to share your experience with us and apologize for any inconveniences you may have encountered. We strive to provide exceptional service to all our guests and we regret if we fell short of your expectations. We would invite you to contact our management team to discuss your concerns in more detail. Our team is always eager to address any issues and ensure future stays are more enjoyable.

8/10 - 좋아요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was nice and clean and front desk well attended.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Megan,Thank you for sharing your positive experience at our hotel. We're delighted to hear that you found your room to be nice and clean and that our front desk provided excellent service. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Guadalupe

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Guadalupe,Thank you for taking the time to write a review about your recent stay with us. We are delighted to hear that you had a wonderful experience during your time at our hotel. Your satisfaction is our top priority, and we appreciate your kind words about our services. Should you have any future travel plans, we would be honored to welcome you back to our hotel.

8/10 - 좋아요

Pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Pat,Thank you for your kind words! We're glad to hear that you had a great stay with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very clean. Hotel check in was very smooth and sufficient. Housekeeping staff kept our room clean during our entire stay. Breakfast needs improvement.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Robert,Thank you for your feedback! We're glad you found our hotel clean and had a smooth check-in. We appreciate your comment about breakfast and will work on improving it.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Would not recommend
Room was assigned in front of the elevator and ice machine, so there was a lot of noise. Trash can was not emptied from previous guests . No hand soap in the bathroom. Room thermostat not functioning. Switched rooms but ended up next to the exit stairs, so still had people slamming the door when leaving.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 16일
Dear Guest, Thank you for your feedback. I’m saddened to hear that your stay wasn’t pleasant. All of this issues will be forwarded to appropriate department. For the future reference if u need a quiet room, u can call us in advance. We will be able to hold quiet room for you. We provide hand soap Bar at sink. I wanted to assure you that all the matters will be taken care of ASAP. Hope you will give us another chance in future.

4/10 - 별로예요

Tasha

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was yuck, dogs barking all night, side door didn’t work, and no parking
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 16일
Hello Tasha ,Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Bruce,Thank you for your exceptional rating! We are delighted to have exceeded your expectations during your stay. We look forward to welcoming you back again soon!

8/10 - 좋아요

Cassandra

좋아요: 직원 및 서비스, 객실의 편안함
A nice location. Very friendly staff. Beautiful breakfast area. Nice selection of breakfast food.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hi Cassandra,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness, location and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay, some signs of wear but staff seems interested in maintaining a good facility. We stop here 2-3 times a year and keep coming back.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Chris,We appreciate that you've taken the time to share with us regarding our staff and your insights regarding our facility. We hope to see you again to provide you with an exceptional level of service and hospitality.