Dear Guest. Thank you for your review. We are sorry you found us too expensive, but the rate was appropriate for Cologne the days you stayed by us. If this is an issue you may consider reserving a single room instead of a double when you travel alone.

Dear GuestWe are delighted that you enjoyed your stay.Best RegardsTeam Yggotel Pirol

Dear KevinThank you very much!!!Best RegardsTeam Yggotel Pirol

Dear TraceyThank you. We are happy we could give you a nice stay and a satisfying experience.Best RegardsTeam Yggotel Pirol

Dear GuestThank you for the great review. We are very happy you enjoyed your stay.Best RegardsTeam Yggotel Pirol

Dear LauraThank you for your lovely review. We are delighted you enjoyed your stay.We understand your objections to the luggage storage. Unfortunately there are no other possibilities. We take good care of everything and when no employees are present in the reception the doors are locked.

Dear SatuThank you for the positive review. We are happy you enjoyed your sty.Feel free to contact us directly if you have suggestions for the breakfast. We try to improve all the time.

Dear MartinThank you for your review and that for your nice words. We are sorry you found the room too expensive. The rates tends to go up during convention times.Best RegardsTeam Yggotel Pirol

Dear GuestThank you for your feedback. The economy size rooms are all about the same size. Due to the layout some may feel smaller and not to everyones liking.We always recommend voicing complaints directly during the stay. As long as we have available rooms, we try to find you a room you like.Best RegardsTeam Yggotel Pirol

Dear NikolettaThank you. We are delighted you enjoyed your stay.Best RegardsTeam Yggotel Pirol

Dear ZiadThank you. Its wonderful that you enjoyed your stay. .Best RegardsTeam Yggotel Pirol

Liebe LiaVielen dank für die schöne Bewertung. Ihre Zufriedenheit bedeutet uns sehr viel und wir freuen uns, Sie bald wieder begrüßen zu dürfen.Mit freundlichen GrüßenTeam Yggotel Pirol

Dear RogerThank you for your feedback. We are sorry to hear that you didnt feel you got your moneys worth . Our rates should always be fair and reasonable, but may wary according to the level of activity in Cologne.Best RegardsYour Team Yggotel Pirol

Thank You !!

Liebe KatrinVielen Dank für die gute Bewertung.Mit freundlichen GrüßenTeam Yggotel Pirol

Dear DanWe are glad you enjoyed the hotel and location.Luggage can be stored at the reception/lobby. It is marked with a nametag and you get a part of the tag to collect the luggage. As we do not know what is inside the luggage, we cannot take responsibility for the content. Our reception is small and with only one entrance. As far as we know, there have never been any luggage lost during storage. We agree that a locked room would be the perfect solution, but this is sadly not possible.Best RegardsTeam Yggotel Pirol

Liebe ViktoriaVielen dank für die tolle Bewertung. Hoffentlich sehen wir uns bald wieder.Wir finden auch die Waffeln ganz lecker :-)Mit freundlichen GrüßenTeam Yggotel Pirol

Dear Chien WenThank you for your positive review. We are delighted that you enjoyed your stay by us.Kind Regards

Dear AnnaA belated but big Thank You for a lovely review.Best RegardsTeam Yggotel Pirol

Dear RylanThank you very much. We are delighted you enjoyed your stay.Best Regards

Sehr geehrter Gast,vielen Dank für Ihre Bewertung.Es tut uns sehr leid, dass wir Sie nicht beherbergen konnten. Am 27.09.2023 haben wir Expedia über die Schließung und die Umbuchung in unser Schwesterhotel informiert. Das System von Hotels.com versendet automatisch eine Email um eine Bewertung abzufragen, auch wenn Sie in einem Schwesterhotel untergebracht wurden. Für die Unannehmlichkeiten entschuldigen wir uns aufrichtig.Mit freundlichen GrüßenIhr Team vom Novum Hotel Engelbertz

Dear guest,Thank you for your positive comment. It's nice to read that you liked the location of our hotel. Thanks also for letting us know. We look forward to seeing you again.