Dear Mr. Donald,Thank you for taking the time to share about your experience staying at The Alana Hotel & Convention Center Solo.We thank you for your input. Your input has been reviewed by us and has become a valuable lesson for us to prevent the same thing from happening in the future.Mr. Donald, We hope that The Alana Hotel & Convention Center Solo still be the hotel of choice for you in the futureBest Regards,Management

Ms. Windy,Thank you so much for taking the time to leave us this amazing review. Best regard, Management

Ibu Patricia, Ulasan Anda membuat hari kami menjadi lebih baik! Hormat kami, Manajemen

Pada kesempatan ini kami ingin mengucapkan terimakasih untuk dukungan Bapak dengan memilih The Alana Hotel & Convention Center - Solo sebagai akomodasi Bapak selama berada di Solo. Kami memohon maaf atas ketidaknyaman yang Bapak alami dan terimakasih untuk saran dan masukan dari Bapak. Kami telah menindak lanjuti permasalahan tersebut dan memperbaiki proses yang ada. Sekali lagi, kami mengucapkan terima kasih atas saran Bapak dan kami berharap untuk dapat melayani Bapak lagi dalam waktu dekat.

Dear Valuable guest, Thank you for choosing to stay at The Alana Hotel & Convention Center - Solo, and for taking the time to provide us with your feedback. Your feedback is highly appreciated to improve our quality. The Team and I look forward to be able to welcome you back to The Alana Hotel & Convention Center - Solo some time in the near future. Sincerely yours,

チーム全体を代表して、私はあなたの最近の滞在経験をお詫び申し上げます。 明らかに、各ゲストに特別な経験を提供するという私たちの目的は、特に朝食の経験であなたの滞在中に達成されませんでした。 私は、ほとんどのお客様がもっと楽しい体験を楽しむように、私たちはより良いことができると確信しています。 私たちはあなたにもう一度チャンスを迎える機会を願っています。 この機会にそれが現れるのを楽しみにしていてください。 敬具、 Farida Aerlianty Public Relation Officer

On behalf of the entire team, I would like to apologize for your recent stay experience with us. Clearly our objectives to provide an exceptional experience to each guest was not achieved during your stay. I am confident we can do better as most of our guests enjoy a much more pleasant experience; we hope to have the opportunity of welcoming you back for another chance. Look forward to this opportunity should it present itself. Sincerely yours, Farida Aerlianty Public Relation Officer

Dear Daniel, On behalf of the entire team, I would like to apologize for your recent stay experience with us. Clearly our objectives to provide an exceptional experience to each guest was not achieved during your stay. I am confident we can do better as most of our guests enjoy a much more pleasant experience. We hope to have the opportunity of welcoming you back for another chance.