6120 East Champlain Drive, I-25 N or S Exit 128, Fountain, CO
이용 후기
6.2
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 759개 이용 후기 중 136개" "
10 - 훌륭해요
136
평점 8 - 좋아요. 759개 이용 후기 중 188개" "
8 - 좋아요
188
평점 6 - 괜찮아요. 759개 이용 후기 중 167개" "
6 - 괜찮아요
167
평점 4 - 별로예요. 759개 이용 후기 중 126개" "
4 - 별로예요
126
평점 2 - 너무 별로예요. 759개 이용 후기 중 142개" "
2 - 너무 별로예요
142
6.4/10
청결 상태
6.8/10
직원 및 서비스
5.8/10
편의 시설/서비스
6.0/10
숙박 시설 상태 및 시설
6.8/10
친환경
이용 후기
6/10 - 괜찮아요
실제 이용하신 고객
2015년 7월 20일
좋아요: 직원 및 서비스
잘 이용했음.
저렴한 호텔을 찾아 투숙했으니 기대한 바가 없었습니다. 가격만큼의 시설과 식사 등이지만 직원들은 친절했습니다. 우연히 직원이 receipt를 주어 살펴보니 호텔닷컴에 지불한 금액보다 꽤 저렴했습니다. 그 차액만큼이
호텔닷컴의 수입이 되는 것인가고 생각.
실제 이용하신 고객
8/10 - 좋아요
Lisa
가족 여행
2024년 4월 16일
We stayed for 3 nights and it was a decent motel. The breakfast was skimpy. The staff were helpful.
Lisa
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 16일
Hi Lisa,Thank you for your recent stay at our motel and for taking the time to share your feedback. We're glad to hear that you found your overall experience to be decent and that our staff was helpful during your stay.We appreciate your feedback regarding the breakfast, and we will take it into consideration as we continually strive to improve our offerings.We sincerely appreciate your kind words about our staff. Providing exceptional service is important to us, and we're pleased to hear that our team was able to assist you during your time with us.Thank you for choosing to stay at our motel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know.
10/10 - 훌륭해요
briana
단체 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the room
briana
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 26일
Hi Briana,We're thrilled to hear that you enjoyed your room during your stay with us! Providing comfortable and inviting accommodations is always a top priority for us, and it's wonderful to know that we met your expectations. Our team works diligently to ensure that each guest's experience is memorable, and we're delighted that you found your room to be to your liking. Your feedback is greatly appreciated, and we hope to welcome you back for another exceptional stay in the future.
10/10 - 훌륭해요
Jeremy
2024년 1월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jeremy
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 21일
Hi Jeremy,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
8/10 - 좋아요
NATASHA
출장 여행
2023년 12월 26일
its okay
NATASHA
2023년 12월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 27일
Hi Natasha,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 - 훌륭해요
Guadalupe
2023년 10월 22일
Guadalupe
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 12일
Hi Guadalupe,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
10/10 - 훌륭해요
Terri
가족 여행
2023년 10월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Check in and check out staff were friendly. Room was clean and beds were very comfortable. Unfortunately, one of our party is gluten-free so breakfast options were very limited. Would stay here again.
Terri
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 19일
Hi Terri, It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that the room was clean and comfortable.Thank you for your feedback regarding the breakfast. We apologize that it was not much to your and your party's liking. We will pass the comment on to our kitchen staff so they can review the food choices to better serve our guests.Given that we are always looking for ways to improve the hotel experience for our guests, this feedback will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!
8/10 - 좋아요
Demarcleous 님, Memphis
2023년 9월 27일
좋아요: 청결 상태, 직원 및 서비스
Demarcleous
2023년 9월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 29일
Hi Demarcleous,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 - 훌륭해요
Thromone
2023년 9월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is in good condition. The only setback is that it isn’t all that close to any dining or shopping.
Thromone
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 27일
Hi Thromone, It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had a good time and that you thought the accommodations were comfortable and pleasant.Thank you for your feedback on the location. Given that we are always looking for ways to improve the hotel experience for our guests, your feedback will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!
8/10 - 좋아요
Donovan
2023년 9월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Property was in good shape from a recent remodel,made a big difference. Front desk employees were always very responsive and accommodating to any issues.
Donovan
2023년 9월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 22일
Hi Donovan, Thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed most aspects of your stay. We are glad that you like the recent remodeling. We are also happy that you were satisfied with the service of the staff.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
8/10 - 좋아요
Thromone
2023년 9월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was decent. It's just not close to any dining or shopping.
Thromone
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 19일
Hi Thromone,Thank you for sharing your stay at our hotel.We strive to provide every guest with a pleasant and accommodating experience.Thank you for your feedback on the hotel and its location. Given that we are always looking for ways to better the hotel experience for our guests, this will help us recognize and address our weaknesses as we strive to make every guest's experience pleasant and enjoyable.Thank you for sharing this review and we look forward to seeing you again!
8/10 - 좋아요
Jiri
2023년 9월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property, friendly staff, poor breakfast
Jiri
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 19일
Hi Jiri, We value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you found the place clean and the staff friendly.Thank you for your feedback on the breakfast. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!
8/10 - 좋아요
Dan
2023년 9월 18일
Dan
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 10일
Hi Dan, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
8/10 - 좋아요
Kevin
출장 여행
2023년 9월 17일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Not bad for the price. But theres not much around there if you don't have a car.
Kevin
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 17일
Hi Kevin, We value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and comfortable experience, and we are delighted that this goal was achieved. We regret to hear though that the location was not much to your liking. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!
4/10 - 별로예요
Richard
2023년 9월 16일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Richard
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 18일
Hi Richard, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.
8/10 - 좋아요
Nicholas
2023년 9월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicholas
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 16일
Hi Nicholas,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 - 훌륭해요
Thromone
2023년 9월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2 inconveniences that I didn’t like: Hotel has no elevators and the property is pretty far away from any dining places. Otherwise, the hotel is clean and in good shape.
Thromone
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 12일
Dear Thromone,It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you liked your accommodation.Thank you for your feedback on the absence of elevators and the location of the hotel. We apologize for all the inconvenience caused. Given that we are always looking for ways to improve the hotel experience for our guests, your feedback and concerns will help us to recognize and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!
10/10 - 훌륭해요
Thromone
2023년 9월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were two issues that I didn’t like:
1. I normally don’t use hotels that don’t have elevators
2. I would have liked it better if the hotel rooms had lights on the ceiling instead of just 6 lamps.
Other than that, the property is in good condition with great wi-fi and the air conditioner was nice and ice cold.
Thromone
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 6일
Dear Thromone,It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had a good time and that you thought the accommodations were comfortable and pleasant.Thank you for your feedback on the absence of elevators. We also appreciate your suggestion of having room lights instead of just lamps.Given that we are always looking for ways to improve the hotel experience for our guests, your feedback and comments will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!
8/10 - 좋아요
Kathryn
2023년 9월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kathryn
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 7일
Dear Kathryn, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
2/10 - 너무 별로예요
Cheryl
연인과의 여행
2023년 9월 4일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The tv didn't get any channels, the pillows didn't have any pillow cases, there were no cups or towels in the room and the phone didn't work. The managers couldn't figure out the tv and the owner was a complete ass.
Cheryl
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 6일
Dear Cheryl,Thank you for sharing your review and giving us an honest look at the guest experience in our hotel.We apologize for all the inconvenience you have experienced during your recent booking. We are sorry to learn your room wasn’t in very good condition. We are noting that the TV and phone did not work and that there was insufficient bedding and toiletries.We are sorry for the frustration this may have caused you. We would like to thank you for bringing this matter to our attention, as it allows us to identify areas where we need to improve. We hope that you will consider staying with us in the future, and please do not hesitate to contact us if you have any further concerns. We appreciate your feedback and are committed to providing a positive guest experience.
4/10 - 별로예요
Steve
2023년 9월 2일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bedding was old and damaged, vending machines poor assortment and over priced, ice machine filthy, and the continental “breakfast” was embarrasing.
Steve
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 4일
Dear Steve, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We apologize for the issues you encountered during your stay especially the issues with the bedding, the uncleaned ice machine, and the unsatisfactory breakfast.Please know that your voice is of tremendous importance to us and we are confronting the issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.
8/10 - 좋아요
Javier
2023년 8월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad at all
The staff was friendly the wifi worked great the room was clean. I would stay here again.
Javier
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 29일
Dear Javier, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the friendly service of the staff, the cleanliness, and the wifi.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience and we would be very happy to see you again!We look forward to your next visit!
10/10 - 훌륭해요
Michael
가족 여행
2023년 8월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Michael
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 27일
Dear Micheal, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
6/10 - 괜찮아요
Judy
가족 여행
2023년 8월 21일
좋아요: 청결 상태, 직원 및 서비스
Breakfast was almost nonexistent. Yes they had waffles, not everyone eats them. No protein either.
Judy
2023년 8월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 22일
Dear Judy, We value the time you took to share your impressions of your stay at our hotel.Thank you for your feedback on the breakfast. We apologize that it was not satisfactory and we will pass on your suggestion to our kitchen team.Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize and address our areas for improvement.Thank you for sharing this review.
8/10 - 좋아요
Martin
2023년 8월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
Martin
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 17일
Dear Martin, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
6/10 - 괜찮아요
Tina
연인과의 여행, 출장 여행
2023년 8월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds comfortable and didn’t like it that there’s no refrigerator in the room.
Tina
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 10일
Dear Tina, Thank you so much for sharing your review.We are pleased to hear that you enjoyed some aspects of your stay, especially the bed. But we do apologize that a refrigerator was not available in your room. We will discuss this issue with our housekeeping and maintenance staff.Thank you for your feedback. It will help us to recognize our strengths and improve upon our weaknesses. We appreciate the time you've taken to review our hotel.
10/10 - 훌륭해요
Jesus
가족 여행
2023년 8월 8일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jesus
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 8일
Dear Jesus, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
2/10 - 너무 별로예요
Kara
2023년 8월 4일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Kara
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 5일
Dear Kara, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.
10/10 - 훌륭해요
Derek
2023년 8월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the hot tub in the room and the accessibility of the location!
Derek
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 3일
Dear Derek, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the location and the hot tub.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
6/10 - 괜찮아요
Selvin 님, Los angeles
2023년 7월 31일
Selvin
2023년 7월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 3일
Dear Selvin, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.
10/10 - 훌륭해요
Julian
2023년 7월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean and looked as if everything was just remodeled stayed at other super 8 that were horrendous but this one was great!!!!
Julian
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 7월 31일
Dear Julian, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We are glad that you had an enjoyable stay and that you found the hotel clean and comfy!We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
8/10 - 좋아요
Melinda
가족 여행
2023년 7월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a cheaper motel, the stay was wonderful. The room was a bit cramped for two people because the furniture took up most of the space. Other than that, everything was great!
Melinda
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 7월 29일
Dear Melinda, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. We are glad that you had a great stay!Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 - 훌륭해요
Iftekhar Alam 님, Metairie
2023년 7월 21일
Iftekhar Alam
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 12일
Dear Iftekhar, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
4/10 - 별로예요
Donald
가족 여행
2023년 7월 21일
별로예요: 청결 상태
The room was not clean.
Donald
2023년 7월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2023년 7월 21일
Dear Donald, Thank you for taking the time to provide some feedback.We're sorry to learn that you weren't entirely pleased during the time you were staying with us. We would like to apologize for the inconvenience caused. We hope the staff was able to support and assist you with the issues you have encountered to make your stay a bit more pleasant. Thank you for informing us about the cleanliness issue.Your feedback is essential to us as we strive for ways to enhance the guest experience at our hotel.We sincerely hope you would return and allow us to provide you with a far superior experience.
10/10 - 훌륭해요
Tina
2023년 7월 20일
Tina
2023년 7월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2023년 8월 10일
Dear Tina, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
6/10 - 괜찮아요
Claire
2023년 7월 18일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Left over chips on floor in my room. Bed was comfy though
Claire
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 7월 21일
Dear Claire, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed some aspects of your stay, especially. But we do apologize for all the inconvenience you encountered with the chips on the floor. Do know that your voice is of tremendous importance to us and we are confronting this issue that you mentioned to ensure that no guest has this experience in the future.We will address this issue with our housekeeping staff.Your feedback will help us to recognize our strengths and improve upon our weaknesses, as we continuously seek ways to improve the guest experience in our hotel.We do hope you'll return and let us show you a far better experience.
8/10 - 좋아요
Duane
가족 여행
2023년 7월 16일
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is nice
Area is actually quiet considering it’s on I25
Not alot of traffic
But
No elevator for upper floor
Hard to get things there on cart w stairs
Some not so nice people hanging around a lot
Room was fine but first one did not have a fridge (it was gone)
Needed one for medical reasons
Staff was ok but overwhelmed some
Duane
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 7월 17일
Dear Duane, Thank you for your feedback. We are glad that you found the place to be quiet and comfortable. We are also glad that you appreciated the friendly service of our staff. We regret to hear that the absence of an elevator was an inconvenience. Do know that if you need help with your luggage, our staff is always ready to help. We are sorry to hear that the presence of some individuals made you feel uncomfortable. We value your feedback and will use it as an opportunity to improve our service and prevent similar incidents from occurring in the future. We hope that you will give us another chance to provide you with the excellent service that you deserve on your next visit. Once again, we sincerely apologize for the inconvenience you experienced, and thank you for bringing this to our attention.
8/10 - 좋아요
Joshua
2023년 7월 15일
Joshua
2023년 7월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2023년 7월 17일
Dear Joshua, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
2/10 - 너무 별로예요
Syed
2023년 7월 11일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Syed
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 7월 14일
Dear Syed, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.
2/10 - 너무 별로예요
Tristan
2023년 7월 8일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible
Tristan
2023년 7월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2023년 7월 9일
Dear Tristan, Thank you for taking the time to provide some feedback.We're sorry to learn that you weren't entirely pleased during the time you were staying with us. We would like to apologize for any inconvenience caused. We hope the staff was able to support and assist you with any issues you may have encountered to make your stay a bit more pleasant. Your feedback is essential to us as we strive for ways to enhance the guest experience at our hotel.We sincerely hope you would return and allow us to provide you with a far superior experience.
2/10 - 너무 별로예요
Michelle
2023년 7월 4일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was dirty, old urine in the toilet made bathroom rank. Broken down furniture. Not even a quarter of a roll of toilet paper. Trucker stop area. Not a lot of stuff right in the area.
Michelle
2023년 6월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 4일
Hi Michelle,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We take your feedback very seriously, and we will immediately address these issues with our housekeeping and maintenance teams to ensure that such incidents do not occur in the future. We understand the importance of a clean and well-maintained room, and we are committed to rectifying these shortcomings to provide a more pleasant experience for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 - 좋아요
Maria
가족 여행
2023년 6월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very kind and helpful. Got what it paid for. Would stay again if needed to.
Maria
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 6월 30일
Dear Maria, It's good to hear from you and we greatly appreciate that you've taken the time to share your stay at our hotel!We are pleased to hear that you appreciated the friendly service provided by our staff. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.Thank you for sharing this review and we look forward to seeing you again!
10/10 - 훌륭해요
Debra
가족 여행
2023년 5월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Debra
2023년 5월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 5월 31일
Hi Debra,We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience during your stay at our hotel. Your perfect rating is a true testament to the hard work and dedication of our team members who strive to ensure a memorable and enjoyable stay for all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future for another outstanding stay.
2/10 - 너무 별로예요
Charles
2023년 5월 28일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charles
2023년 5월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 5월 29일
Hi Charles,Thank you for taking the time to rate our hotel. We regret that you weren't thoroughly impressed with our accommodations and services during your recent stay. We thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made to our service.
8/10 - 좋아요
Kristy
2023년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kristy
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hello Kristy,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
10/10 - 훌륭해요
Christina
아이를 동반한 가족 여행, 가족 여행
2023년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Christina
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 16일
Hello Christina,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
4/10 - 별로예요
mary
2023년 4월 2일
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
mary
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 4월 26일
Hello mary, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
10/10 - 훌륭해요
Robert
2022년 12월 3일
Robert
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Robert,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Please don't hesitate to reach out to us directly if there is anything else we can do for you in the future. We look forward to welcoming you back for another great stay!
8/10 - 좋아요
cindy
2022년 10월 23일
cindy
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello cindy,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we hope you had a wonderful experience with us. Please don't hesitate to reach out to us if you have any further feedback or if there's anything we can do to improve. We value your opinion and look forward to welcoming you back in the future.
4/10 - 별로예요
Rebecca
아이를 동반한 가족 여행
2022년 10월 19일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Noisy, due to being by truck stop. Injured due to rain posts and gutters sticking out. No refrighter or microwave in rooms. Staff was pleasent and nice.