숙박 시설의 전망
예약 가능 여부 확인

베이몬트 바이 윈덤 콜롬비아 모리 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 콜롬비아 모리
715 S. James M Campbell Blvd, Columbia, TN

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 620개 이용 후기 중 166개" "
평점 8 - 좋아요. 620개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 620개 이용 후기 중 128개" "
평점 4 - 별로예요. 620개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 620개 이용 후기 중 67개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This property was fine. I might stay there again if I had to. It wasn’t terrible but it wasn’t great.
2024년 3월에 2박 숙박함
답변 제공: M 님, 2024년 4월 4일
Dear Sharon,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 - 훌륭해요

Timothy

Good
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 28일
Dear Timothy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 - 좋아요

David 님, Palatine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed here before and very convenient for me
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 28일
Dear David,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 - 좋아요

Golden

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: M 님, 2024년 3월 21일
Dear Golden,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 - 훌륭해요

Roger G

Great dedicated staff and management, convenient to stores, eateries, gas stations, and downtown Community, safe environment and a smooth drive to get back on the highway to one’s destination.
2024년 3월에 3박 숙박함
답변 제공: M 님, 2024년 3월 21일
Dear Roger,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 - 좋아요

Laura

연인과의 여행
The check-in manager was very nice. Facilities were tired and worn. Appreciated the breakfast, but it was from 7-9:00. Would have liked it better if it was open at 6:00. Ice only available on the first floor. Morning manager was very kind.
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 7일
Dear Laura,Thank you so much for our generous ratings. We appreciate you to recognize our staff's exemplary hospitality. We shall look into the concerns you've mentioned to make sure that our property is adequately upgraded in terms of furnishings and maintenance. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스
Clean and comfortable
2024년 2월에 1박 숙박함
답변 제공: M 님, 2024년 3월 7일
Dear Timothy,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 - 훌륭해요

Randall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stat for a great price.
2024년 1월에 2박 숙박함
답변 제공: M 님, 2024년 3월 7일
Dear Randall,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 - 괜찮아요

Valeria

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms need to be remodeled. Otherwise, nice clean rooms.
2024년 1월에 2박 숙박함
답변 제공: M 님, 2024년 3월 7일
Dear Valeria,Thank you for your modest ratings. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

4/10 - 별로예요

Esther

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed are sagging
2023년 12월에 1박 숙박함

4/10 - 별로예요

Kim

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Hotel needs to be updated on the inside. Maybe get more comfortable beds. It was like a rock.
2023년 12월에 1박 숙박함
답변 제공: asst manager 님, 2023년 12월 17일
weare very soory about your experience. we will work hard to fix the issue.

2/10 - 너무 별로예요

Joyce

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Check in person looked very unkept, making us feel uneasy about staying there. For $150 per night price was way high for a room that needs to be upgraded.
2023년 11월에 1박 숙박함
답변 제공: asst manager 님, 2023년 11월 21일
we are very sorry...

10/10 - 훌륭해요

Maria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was amazing, availability for walk-in absolutely loved it
2023년 10월에 1박 숙박함
답변 제공: ASST. MANAGER 님, 2023년 10월 31일
THANK YOU FOR YOUR FEED BACK.WE APPRECIATE YOUR BUSINESS. WE ARE GLAD YOU ENJOYED YOYE STAY.

6/10 - 괜찮아요

Shannon

가족 여행
2023년 10월에 5박 숙박함
답변 제공: asst manager 님, 2023년 10월 31일
THANK YOU FOR YOUR FEED BACK.WE APPRECIATE YOUR BUSINESS. WE ARE GLAD YOU ENJOYED YOYE STAY.

4/10 - 별로예요

Jimmy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was bad. The woman at check in was the only good point of our stay. I killed a probable bed bug in the first room she put us in. She moved us to another room. That room had a stopped up toilet. Got that taken care of by me. The toilet was dirty and not stable. I would not recommend this motel.
2023년 10월에 2박 숙박함
답변 제공: asst manager 님, 2023년 10월 31일
WE ARE VERY SORRY ABOUT YOUR EXPERIENCE. PLEASE ACCPET OUR APOLOGY. WE WILL WORK HARD TO FIX THE ISUUES. THANK YOU FOR YOUR FEED BACK

6/10 - 괜찮아요

David 님, Palatine

좋아요: 청결 상태, 직원 및 서비스
Didn’t care for the unfinished decor, bulbs out and outlets were not finished
2023년 10월에 1박 숙박함
답변 제공: asst manager 님, 2023년 10월 31일
WE ARE VERY SORRY ABOUT YOUR EXPERIENCE. PLEASE ACCPET OUR APOLOGY. WE WILL WORK HARD TO FIX THE ISUUES. THANK YOU FOR YOUR FEED BACK

8/10 - 좋아요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean, and friendly. The management was very helpful and extremely accommodating!
2023년 9월에 1박 숙박함
답변 제공: asst manager 님, 2023년 10월 6일
Thank you for taking time to share your view . we are glad you are happy with your stay

2/10 - 너무 별로예요

anthony

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mold on the shower curtain , paint peeling , sadly these are things housekeeping can correct
2023년 10월에 1박 숙박함
답변 제공: asst manager 님, 2023년 10월 6일
We are very sorry about your experience. please accept our apology. we will work hard to fix the issue

8/10 - 좋아요

YASUYUKI

2023년 10월에 3박 숙박함
답변 제공: asst manager 님, 2023년 10월 6일
Thank you for taking time to let us know about your experience,,thank you

6/10 - 괜찮아요

Herbert 님, GRAND RAPIDS

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The people in the room next to ours were extremely noisy and we could hear everything. We actually left the television on while going to sleep to drown out their conversations.
2023년 9월에 1박 숙박함
답변 제공: asst manager 님, 2023년 9월 26일
Thank you for taking time to let us know. we are very sorry about your experience.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
Room smelled bad. A sticky blob on floor next to bed. Hair dryer had been removed from room
2023년 9월에 1박 숙박함
답변 제공: asst manager 님, 2023년 9월 26일
Thank you for taking time to let us know. please accept our apology.we will work hard to fix issue.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No
I booked a room for five people and it was the smallest room for five people imaginable. She told us she gave us the biggest room if we were in the biggest room I can not imagine the other rooms. The beds were hard and it smelled like smelly ke in my he hallways. I would skip this hotel.
2023년 9월에 1박 숙박함
답변 제공: asst manager 님, 2023년 9월 17일
thank you for taking time and let us know...we are very sorry you were unhappy...

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Decent but not wprh the money
The service was excellent. The pool was closed. The room said non smoking but stunk of cigarette smoke and a cigarette butt was under thw ottoman. There were room numbers taped up to the walls. Very outdated. It said they were remodeling but i saw no evidence of remodeling jsut run down. What you would expect in a truckside inn for 60 or 70 bucks. Not a hotel over 140.00. Way overpriced.
2023년 9월에 1박 숙박함
답변 제공: asst manager 님, 2023년 9월 7일
we are very sorry about your experience.please accept our apology. we will work hard to fix the issue.

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: asst manager 님, 2023년 8월 29일
I'M GLAD YOU ENJOYED YOUR STAY. PLEASE COME SEE US AGAIN

6/10 - 괜찮아요

kelly

가족 여행
좋아요: 직원 및 서비스
They was a chair in our room that was dirty, had stains on it. The air conditioner was very load.
2023년 8월에 3박 숙박함
답변 제공: ken 님, 2023년 8월 28일
we are very sorry about your experience we will work hard to fix the issue. thanks for letting us know.please accept oue apologies.

2/10 - 너무 별로예요

Erik

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My son has asthma. The entire second floor smells like smoke even though they required us to sign a no-smoking agreement which is a joke ...when walking through the door it smells like smoke. Expedia rates it as a 7/10. That's a stretch at best and Expeida should update their rating. We sprayed as best we could to eliminate the smell. The maintenance gentleman who helped us lives on the second floor and clearly smokes. Took 5 trips back and forth for the keycard to open the room. We asked for another room. There were none available. There is clear water damage in the second next to our room 207. The hotel is damp and I can imagine riddled with damage because of it. Worst choice of a hotel stay in my travel experience. I won't make this $177 dollar mistake again. I would like to be compensated. It is not as advertised and is clearly in need of renovation.
2023년 8월에 1박 숙박함
답변 제공: asst manager 님, 2023년 8월 28일
we are very sorry about your experience we will work hard to fix the issue. thanks for letting us know.please accept oue apologies.

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: asst manager 님, 2023년 8월 15일
I'M GLAD YOU ENJOYED YOUR STAY. PLEASE COME SEE US AGAIN IN THE FUTURE

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff, but property needs work. Stained bedspreads, broken inside door locks on first two rooms and outdoor security door broken and left open.
2023년 8월에 1박 숙박함
답변 제공: asst manager 님, 2023년 8월 15일
THANK YOU FOR YOUR FEEDBACK, WE ARE WORKING TO FIX YOUR CONCERNS, HOPE YOU WILL COME STAY WITH US AGAIN

2/10 - 너무 별로예요

Keith

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Do not stay here, it is nasty and smells like cigarettes
2023년 8월에 1박 숙박함
답변 제공: asst manager 님, 2023년 8월 6일
thank you for taking time to share your concren.. please accept our apology.

4/10 - 별로예요

Chad

연인과의 여행
별로예요: 편의 시설/서비스
Spiders in the bathroom and terrible bedding - sheets were paper thin.
2023년 7월에 1박 숙박함
답변 제공: asst manager 님, 2023년 8월 6일
we are very sorry you were unhappy.we will work hard to fix it.

6/10 - 괜찮아요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location was great and the cliffs out the back windows were nice
2023년 7월에 1박 숙박함
답변 제공: ken 님, 2023년 7월 29일
thank you for your feed back

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pay more and stay somewhere else!
Hotel smells like smoke and mold. Beds are hard, rooms are outdated. Pool was out service, ice machines were out of service, breakfast was less than a normal hotel. Front desk worker said she couldn’t print me a receipt would have to email them to get one.
2023년 7월에 2박 숙박함
답변 제공: asst manager 님, 2023년 7월 24일
WE ARE VWEY SORRY YOU WERE UNHAPPY. WE WILL WORK HARD TO FIX THE ISSUES.

8/10 - 좋아요

Kenny

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will stay again
Super nice motel, super friendly staff, but the bed was hard as a rock.
2023년 7월에 1박 숙박함
답변 제공: manager 님, 2023년 7월 17일
I'm glad you enjoyed your stay. I will be looking forward to seeing you on your next visit

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this place! Owners and location are outstanding!
2023년 7월에 1박 숙박함
답변 제공: ASST. MANAGER 님, 2023년 7월 9일
Thank you for taking time and let us know. we appreciate your business. we are glade you enjoyed your stay.

2/10 - 너무 별로예요

Bruce

2023년 7월에 3박 숙박함
답변 제공: asst manager 님, 2023년 7월 29일
we are very sorry you were unhappy. thank you for your feed back. we will work hard to fix issue.

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Other than being under construction the staff was so nice!
2023년 6월에 5박 숙박함
답변 제공: asst manager 님, 2023년 7월 6일
thank you for staying with us. we appriciat you business.

4/10 - 별로예요

David

Bath/Shower blocked. Room is like motel 6
2023년 6월에 1박 숙박함
답변 제공: asst manager 님, 2023년 6월 24일
Thanks for sharing your concern. we willwork hard to fix. thanks for staying with us.

2/10 - 너무 별로예요

Tanisha

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The conditions of this hotel is unacceptable and should be shut down. The first room had a smell of mold and urine when walking into the room. The bathroom had mold spots on the ceiling and around the toilet. The towels were dirty, not stained but never changed. So, we requested for another room. Once going into the second room, again mold spots, no towels, and the bed sheets were dirty. It had food smeared along the side of it. This room also smelled of mold/mildew. My family immediately left the hotel. Don't be fooled by the "we are renovating" sign it was already completed and the finish product is still unsafe for people to breathe in those conditions. This hotel should be condemned. Although,the staff was nice, but blamed everything on housekeeping not doing their job as to why the conditions of the rooms were unacceptable. In reality it's management who doesn't care. Please take your money someone else, DO NOT STAY HERE.
2023년 5월에 2박 숙박함
답변 제공: asst manager 님, 2023년 5월 22일
I'm sorry to hear your stay was not enjoyable. We will pass this on to staff and work on the issue. Thank you for your feedback

6/10 - 괜찮아요

LaDon

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: asst manager 님, 2023년 5월 18일
THANK YOU FOR STAYING WITH US. I HOPE YOU WILL CONSIDER US ON YOUR NEXT TRIP TO COLUMBIA TN

2/10 - 너무 별로예요

Robert

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty unsafe walls peeling bathroom filthy I think this hotel is for permanent residents. We felt unsafe there very dirty carpet bathroom spend the extra money and go to the Hamption Inn.
2023년 5월에 3박 숙박함
답변 제공: asst manager 님, 2023년 5월 16일
SORRY YOUR STAY WAS UNPLEASANT WERE ARE GOING TO WORK ON YOUR CONCERNS FOR FUTURE GUESTS

8/10 - 좋아요

Kendall

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: asst manager 님, 2023년 5월 16일
I'M GLAD YOUR ENJOYED YOUR STAY. THANK YOU COME AGAIN

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: asst manager. 님, 2023년 5월 29일
thank you for your feedback. we are glade you enjoyed your stay. thank you for your business

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: asst manager 님, 2023년 5월 16일
THANK YOU FOR YOUR STAY

10/10 - 훌륭해요

Sylvia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and easy check in. Even let me check in early.
2023년 5월에 1박 숙박함
답변 제공: asst manager 님, 2023년 5월 9일
THANK YOU FOR FEEDBACK. WE APPRICIATE YOUR BUSINESS

4/10 - 별로예요

Shannon

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
dirty curtains, stained furniture, unclean baseboards
2023년 4월에 1박 숙박함
답변 제공: asst manager 님, 2023년 5월 1일
We are very sorry about your experience. we will work hard to fix isuues.over apologies.

6/10 - 괜찮아요

Kendrick

2023년 4월에 2박 숙박함
답변 제공: asst manager 님, 2023년 4월 12일
Thank you for taking time and share your view with us

4/10 - 별로예요

Mary Lou 님, Ruidoso

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is old and not taken care of. The breakfast choices were poor. Room was very noisy from the street noise. Extremely disappointing.
2023년 4월에 3박 숙박함
답변 제공: asst manager 님, 2023년 4월 12일
We are very sorry for your experience.

10/10 - 훌륭해요

Ernest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was convenient to mule day and great shopping and food'
2023년 3월에 1박 숙박함
답변 제공: asst manager 님, 2023년 4월 5일
THANK YOU. WE ARE GLADE YOU ENJOYED YOUR STAY

8/10 - 좋아요

Bonnie 님, Cuyahoga Falls

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have been remodeling/painting, updating. The room was perfect for an overnight stop. Breakfast was normal - eggs, waffle, sausage, sausage gravy, cereal. The coffee was a little "hidden".
2023년 3월에 1박 숙박함
답변 제공: asst manager 님, 2023년 4월 5일
THANK YOU.WE ARE GLADE YOU ENJOYED YOUR STAY.

8/10 - 좋아요

Sheila

2023년 3월에 4박 숙박함
답변 제공: asst manager 님, 2023년 5월 1일
Thanks for taking time to let us know. we are glade you enjoyed your stay