외관

더블트리 바이 힐튼 호텔 제퍼슨 시티 여행 후기

4 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 608개 이용 후기 중 277개" "
평점 8 - 좋아요. 608개 이용 후기 중 195개" "
평점 6 - 괜찮아요. 608개 이용 후기 중 75개" "
평점 4 - 별로예요. 608개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 608개 이용 후기 중 25개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Cathy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful rooms and lobby. Great staff.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Rose

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Booked so my granddaughter who is 4 could go swimming. Pool was being repaired, nothing stating this when I booked
2024년 3월에 1박 숙박함

8/10 - 좋아요

Royce

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Eric

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy access and clean
2024년 2월에 1박 숙박함

8/10 - 좋아요

Heather 님, Billings

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was clean and very nice. Staff was accommodating. The property was being remodeled. Pool needs some attention as the bottom was chipped and cracked
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey 님, Columbia

2024년 2월에 1박 숙박함

8/10 - 좋아요

Linda

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the friendly and helpful staff. Our room was clean and comfortable, but parking is challenging especially in the parking garage.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. For the price breakfast should have been included
2024년 1월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2024년 1월 12일
Thank you for your review! We are pleased you enjoyed your stay and cannot wait to welcome you back again! Thank you for choosing us!

8/10 - 좋아요

Duane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2024년 1월 12일
Thank you so much for your review. At DoubleTree by Hilton we strive to improve each and every guest experience with every stay. We can only do so through feedback like yours. Thank you for choosing us!

10/10 - 훌륭해요

Randall

2023년 12월에 2박 숙박함

4/10 - 별로예요

William

출장 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The room was clean but the drinking glasses were dirty. There was no dining at all due to what they said "staffing issues".
2023년 11월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2024년 1월 6일
Hello William! Firstly, thank you for choosing DoubleTree by Hilton. We strive to make each and every guest experience memorable and are constantly watching for areas of improvement. We can only do that through listening to our guests. Through feedback like yours we absorb and set the goals needed to be met to deliver that perfect stay experience. We hope to see you again next time and again thank you for choosing us!

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lady checking me in was lit.
2023년 11월에 1박 숙박함
답변 제공: Elizabeth Maupins 님, 2023년 11월 29일
Luke, we are pleased to know you enjoyed your stay! We strive to constantly improve our service and to create positive, memorable experiences that make our guests come back time and time again. We can only do that by using the feedback like yours to do so. I will share your review with our front desk staff members, it will make their day! We will ensure your next visit and check in is a step beyond LIT, and we look forward to welcoming you back next time you’re in the area! Thank you for choosing us!

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 11월 13일
Thank you for your review, Justin! We appreciate any and all feedback you can give us as this is the only way we can continue to create positive and memorable experiences for our guests. We look forward to welcoming you back next time and thank you for choosing us!

10/10 - 훌륭해요

Nicki

출장 여행
This hotel was close to our meeting in town. Friendly staff and the room was very comfortable.
2023년 11월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 11월 8일
Nicki, we are pleased you enjoyed your stay with us and thank you for your review! We look forward to having you again. Thank you for choosing us!

2/10 - 너무 별로예요

Branden

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 10월 27일
Branden thank you for your review. You didn't leave any details regarding your stay with us! With that said, please know that we strive to improve each and every guest experience so as to make every stay a more enjoyable, positive experience. We can only do that with feedback like yours. Thank you for choosing us!

10/10 - 훌륭해요

Shelley Rae

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Excellent and friendly staff
2023년 10월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 10월 22일
Shelley Rae, thank you for your review! We are pleased to hear that you enjoyed your stay with us and we can't wait to welcome you back next time. Again, thank you for choosing us for your lodging needs while in the Jefferson City area!

4/10 - 별로예요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Paid for better Wi-Fi connection and still
2023년 10월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 10월 22일
Diane, thank you for your review. We strive to improve every guest experience and we can only do so with feedback like yours. Upon review of your stay, it looks like you were refunded for the internet charge the following morning, so rest assured you did not pay for a service you didn't receive. This was an issue outside of our hotel's control. I do understand your frustration with this issue and apologize for the inconvenience. Thank you for choosing us to meet your lodging needs while in the area and we look forward to welcoming you back next time!

4/10 - 별로예요

Richard

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
1) Hot tub was dangerously too hot (105-106 degrees) 2) Bed sheets were stained and needed changing 3) Fire alarm and 90 minute evacuation at 1AM
2023년 9월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 10월 22일
Richard, thank you for your review. We strive to improve our guest's experience with every stay and the only way we can do that is through feedback like yours. Please, do understand that the fire alarms are in place for your safety and security and they only sound when triggered by something potentially putting yourself and other guests at risk. Preventive measures like these are pertinent to keeping every guest safe. Thank you for choosing us while in the area for your lodging needs. I hope you'll continue to choose us and we look forward to welcoming you back!

10/10 - 훌륭해요

Sandra

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking stalls and in/out of parking for this building is not the most desireable.
2023년 9월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 10월 2일
Thank you so much for your review, Sandra! We love to hear from our guests so as to improve every guest experience and we can only do that with feedback like yours. Thank you again for choosing us!

2/10 - 너무 별로예요

Emily

2023년 9월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 10월 22일
Emily, thank you for your review. I don't have any details on what exactly made you submit the rating you did here, only your name. We strive to improve every guest experience and can only do so when we receive feedback from guests like you. Nonetheless, thank you for choosing us to meet your lodging needs while in the area and we look forward to welcoming you back next time!

10/10 - 훌륭해요

Kyla

2023년 9월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 10월 22일
Thank you for your review, Kyla. We're pleased you enjoyed your stay and look forward to seeing you next time. Thank you for choosing us!

4/10 - 별로예요

Darrel

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Hotel cancelled my stay for no reason. Took forever to get it straightened out. One worker that was overwhelmed and took an hour and a half to check in.
2023년 9월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 9월 25일
Thank you for your review. We are sorry to hear about the confusion with your reservation. We strive to make a postive and memorable experience for every guest and we can only do this throuigh continuously making improvements. These improvements are impossible with out feedback like yours. Again, thank you for choosing us!

6/10 - 괜찮아요

Kimberly

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
Prepaid for breakfast but did not get a chance to eat . Buffet was not available and they were out of a lot of food options . Food was greasy and egg's burnt. Will not come back .
2023년 9월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 9월 25일
Thanks for your review. We strive to improve each and every guest experience and we cannot do that without the feedback from guests like you. Thank you for helping us to continue to improve and to create positive, memorable guest experiences.

8/10 - 좋아요

Tony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 9월 25일
Thank you for your review. Feedback like yours helps us to continue creating positive, memorable guest experiences.

6/10 - 괜찮아요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. The restaurant did was medics at best and quite pricey. The toilet paper dissident in the room was so far away that it was almost unreachable.
2023년 9월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 9월 7일
Victoria, thank you for taking the time to submit your review! We value your feedback, and it is important to us. We constantly strive to provide the best service and most memorable experience we can offer our guests. We can only do so through feedback. Thank you for choosing us while in the area to meet your lodging needs and we look froward to seeing you again.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front staff were very nice and friendly.
2023년 8월에 3박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 8월 31일
Thank you for your review! We strive to make every guest experience positive and memorable, and our team works extremely hard to ensure that. I will make sure they receive your feedback; it will make their day! Thank you for choosing us while in the area and we look forward to serving you again next time!

6/10 - 괜찮아요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel staff is very friendly and always greet you with a smile when you arrive in the lobby. Unfortunately, the bathroom in my room was not very clean--had a ring around the toilet. I stayed a week and you are to get a 'complete cleaning' on the 5th day. Unfortunately, they still didn't clean the toilet nor the floors. Otherwise, it was a nice stay.
2023년 8월에 7박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 8월 22일
I do apologize for that we are working diligently to insure our housekeepers are trained properly. We appreciate you staying with us and will be implementing daily cleans by October 1. I will look into the issues you had. Thank you for your feedback it helps to make your stay better next time.

8/10 - 좋아요

Dan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stayed at better places for the price
Rooms were very clean. The hallway and my room was very musty smelling. Staff was very nice.
2023년 8월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 8월 14일
We at the DoubleTree by Hilton Jefferson City strive to improve with each and every guest experience and the only way we can do so is to listen to our guests. Thank you for your feedback and as always thank you for choosing us to meet your lodging needs while in the area.

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Elizabeth- Assistant to GM 님, 2023년 8월 7일
Thank you for your positive review! We at DoubleTree by Hilton strive to improve our guest experiences with every stay so your feedback is important to us. It was a pleasure having you as our guest and we look forward to seeing you next time!

8/10 - 좋아요

Cruz

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff and facilities
2023년 7월에 2박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 7월 23일
Thank you for your review. We here at DoubleTree by Hilton Jefferson City pride ourselves and giving the best service possible and having a facility that people want to come stay with us again. Look forward to seeing you next time you are in the Jefferson City area.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very wonderful stay. The staff was super friendly and very helpful and knowledgeable of the area for shopping and dining. Will not hesitate to stay here again. FYI the breakfast is awesome. The chicken we ordered for dinner was dry and not edible. Would not recommend the food from Sapphires.
2023년 7월에 2박 숙박함
답변 제공: Debra - Operations Manager 님, 2023년 7월 13일
We are happy you enjoyed your stay and look forward to having you back with us the next time you're in the Jefferson City area. We will diligently work to consistently improve our service and look forward to seeing you soon! Thank you for choosing us!

4/10 - 별로예요

Petra

좋아요: 청결 상태
The one restaurant and bar in hotel and area for that was unscheduled and Saturday and Sunday I booked this hotel for that convienence
2023년 6월에 3박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 6월 27일
I do apologize for the issues you had with our restaurant not being what you expected. We are continuously hiring, and we are working to get the restaurant to the standards that our guest expects. Please accept our apologizes.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing Stay. We meet the most amazing, kind, professional and friendly front desk lady named Cherlenta. We knew immediately we made the right choice walking in when we met this amazing lady.
2023년 6월에 1박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 6월 20일
Thank you and I will be sure and let Lynn know how great of a job she is doing making our guest feel welcome.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. Very clean rooms
2023년 6월에 1박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 6월 20일
Thank you for your review. We appreciate your business and look forward to seeing you soon.

10/10 - 훌륭해요

James M

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super nice, super clean, friendly staff
2023년 6월에 1박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 6월 20일
Thank you for your review. We pride ourselves on making our guest feel comfortable and having a friendly staff. Look forward to seeing you in-the-near future.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 6월 4일
Thank you so much for staying with us. We are so glad you enjoyed your stay. We look forward to seeing you in the near future.

2/10 - 너무 별로예요

Ashlee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ever stayed
2023년 5월에 2박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 6월 4일
I am so sorry for any issues you had during your stay. We pride ourselves on our guest having a great stay. We do hope to retain your business. Thank you for your patronage.

2/10 - 너무 별로예요

bert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fore alram has gone off three times already. Understaffed, bad location
2023년 4월에 1박 숙박함
답변 제공: DM 님, 2023년 4월 29일
I apologize. We were having issues with our hood system in our kitchen. Thank you for staying with us.

8/10 - 좋아요

Braxton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was a good quality stay. nothing spectacular stood out to me, but it was nice. Happy there was a pool and drinks/restaurant on site. Easily walkable to whatever I needed near the capital.
2023년 3월에 1박 숙박함
답변 제공: DM 님, 2023년 4월 29일
Thank you for your review. We hope to see you soon on your next visit to the Jefferson City Area.

8/10 - 좋아요

Elisa

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place.
2023년 3월에 1박 숙박함
답변 제공: DM 님, 2023년 4월 29일
Thank you for your review. We hope to see you in the near future.

6/10 - 괜찮아요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: DM 님, 2023년 4월 29일
Thank you for staying with us. We hope to see you in the near future.

4/10 - 별로예요

Lisa

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Severely disappointed. Not only were there dirty towels but there were different color light bulbs in every lamp. The bedside tables were on a slope so the drawers stayed open the entire time and the room was filthy. For being in the king suite and paying almost $300 a night this was the worst stay I've ever had.
2023년 3월에 1박 숙박함
답변 제공: DM 님, 2023년 4월 29일
I apologize for your stay. We appreciate the feedback and will use this to train and make your stay better in the future.

6/10 - 괜찮아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a comfortable stay. Unfortunately at 5:30 AM the room above me was decided to be rearanged, or was being worked on. Very loud sounds of furniture scraping across floor was not nice way to wake up.
2023년 2월에 1박 숙박함
답변 제공: Debra 님, 2023년 2월 27일
I do apologize for that. I want to thank you for staying with us and hope to see on your next trip to Jefferson City, MO.

2/10 - 너무 별로예요

Ahmad

2023년 2월에 1박 숙박함

8/10 - 좋아요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Operations Manager-Debra 님, 2023년 1월 30일
Thank you for staying at the DoubleTree by Hilton in Jefferson City, Mo. We appreciate you and hope to see you soon. I will let my staff know about this review. Hope to see you in the near future.

10/10 - 훌륭해요

Gerrie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are nice, small but nice. Sink drained very slow. There might have been a leak, we couldn't tell. Weird to have vinyl flooring throughout, but I get it for cleanliness. Overall very nice stay. The morning cafe was not open when we left around 8.
2023년 1월에 1박 숙박함
답변 제공: Management 님, 2023년 1월 18일
Thank you!!

10/10 - 훌륭해요

Carrie

6/10 - 괜찮아요

JEREMY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Service
답변 제공: Management 님, 2023년 1월 18일
Thank you fo ryour feedback

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 1월 18일
thank you

6/10 - 괜찮아요

Marissa

2022년 11월에 2박 숙박함