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페어필드 인 & 스위트 컬럼비아 여행 후기

2.5 out of 5
페어필드 인 & 스위트 컬럼비아
1545 Halifax Drive, Columbia, TN

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 483개 이용 후기 중 340개" "
평점 8 - 좋아요. 483개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 483개 이용 후기 중 19개" "
평점 4 - 별로예요. 483개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 483개 이용 후기 중 9개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, safe. Convenient to where I needed to go.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 22일
Thank you so much. Glad you had a good stay with us.

10/10 - 훌륭해요

Sonia G 님, Moulton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff and clean hotel.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 27일
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jessica

2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 27일
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful hotel. Great location and great staff !!
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 12일
Thank you!

10/10 - 훌륭해요

Robert

2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 27일
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 26일
Thank you so much for taking the time to let us know how we are doing.

4/10 - 별로예요

GARY

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The rooms were small, furnishings poor. The breakfast ended at 9:00 am and if you were trying to get a bagel at 9:01 the breakfast hostess would be rude not giving you even a few extra minutes past 9:00.to get anything. The front desk staff was courteous and professional. The rooms were modest and frankly looked more like a Motel 6. This was the worse Fairfield Inn we have stayed out of many.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 15일
I am sorry to hear you had this experience. This is below our standard. We do follow the standard for breakfast hours per Marriott, but if you have any issues please always ask for a manager and I will be happy to assist. We hope if your travels bring you back to the area we can improve your experience. Thank you so much for the feedback.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
The Fairfield Inn Columbia was clean, well maintained, conveiniently located, and comfortable. We were on a 5 day trip to TN and stayed at 3 different Fairfield hotels, all were consistently clean, well maintained and comfortable. The breakfast was better than we’ve had at other hotels and offered real eggs vs powdered. We will definitely plan to stay at this location and any other Fairfield hotel for future trips.
2023년 12월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 26일
Thank you so much for taking the time to let us know about your experience. We are so happy you enjoyed your stay. Hope to welcome you back soon!

6/10 - 괜찮아요

Eric

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Heather at the front counter was extremely rude not just to us but the people in front of us and also who ever was calling in when she was waiting on us.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
I am so very sorry to hear of your experience. This is not up to our standard and Heather will be coached on proper procedures.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 4일
Thank you so much for your kind words. We really appreciate it. We hope to welcome you back on your next trip!!

10/10 - 훌륭해요

Randall

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 2일
Thank you so much

10/10 - 훌륭해요

Jessica

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 26일
Thank you!

10/10 - 훌륭해요

Marcie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trip to Culleoka
Nice hotel with great breakfast options.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 27일
Thank you so much!

10/10 - 훌륭해요

Constance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good experience on all accounts. Will stay there again.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 27일
Thank you so much!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The stay was perfect for out needs! THe online check-in was most convenient, the room was very nice, customer service both at the front desk as well as cleaning staff were professional and rice. Parking was convenient and even the continental breakfast was better than most.
2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2023년 11월 27일
Thank you for taking the time out of your busy schedule to let us know how we are doing!! We appreciate you.

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night out to see Jesdie G
Clean nice beds nuce breakfast free parking
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for taking the time out of your busy schedule to let us know how we are doing!! We appreciate you.

4/10 - 별로예요

Rami

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Orange colored room chairs had built in dirt on arm rest and back area. Staff very friendly and helpful.
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
So sorry to hear of your experience. We have shared with the housekeeping leadership team. We hope to welcome you back soon and deliver a better experience for you.

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were nice and i had a great stay
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for taking the time out of your busy schedule to let us know how we are doing!! We appreciate you.

10/10 - 훌륭해요

Kelly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here are very friendly- the front desk, the housekeeping, and those working at the breakfast service- all were friendly and smiled. The hotel was very clean and smelled clean! I am not very picky- but if I have to name something about this hotel room that I didn't like- I will say the room needed another lamp or two. There is 1 lamp in between the 2 beds and that was it. Room was kind of dark- not a deal breaker....I will stay here again in the future.
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you so much for your kind words. We really appreciate the feedback. We hope to welcome you again soon!

8/10 - 좋아요

David

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 27일
Thank you for taking the time out of your busy schedule to let us know how we are doing!! We appreciate you.

8/10 - 좋아요

Kerry L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was Good - not outstanding, but par for the course. A couple things that I didn't care for were the fact that there was zero soundproofing between units and I could hear everything in the rooms next to ours. Also - minor point, but greatly affected comfort - the pillows were SO thin...very uncomfortable. All of them on the King bed were smashed beyond recognition. Seriously - make the investment in new ones. Finally, there were no USB ports for charging anywhere in the room. Not one. I get that it's on the guests to account for those things, and we did, but it would be much more convenient to have at least a couple of charging points in the room. Otherwise, it felt like your average hotel stay.
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
I am so sorry to hear that your stay was less than perfect. We are starting to make upgrades to the hotel to improve and it is through reviews like yours we can find out what our guests really need. This will absolutely be shared with leadership teams so that we can improve for guests like you in the future. Thank you so much for taking the time out to let us know. We hope we can welcome you back in your future travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you!

10/10 - 훌륭해요

jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nashville trip
Amazing
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you!

10/10 - 훌륭해요

Kathryn 님, Arab

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, clean, and quiet.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you.

10/10 - 훌륭해요

Neuman

2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you

10/10 - 훌륭해요

Rhonda

2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you

10/10 - 훌륭해요

Deveona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
It was a really nice hotel. Clean. Fast check in. Free breakfast. Will definitely stay here again if we are in the area.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you for your kind words. We hope to welcome you back soon!

8/10 - 좋아요

Stacy 님, Boca Raton

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The bathroom looked updated but once you got closer it looks like the bathtub floor was dirty, the grout was missing and the toilet ran. I was surprised by the lack of items for the bathroom. No lotion bottles, shower cap, QTips, etc. these are all pretty standard items in most other hotels.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
I am so sorry to hear about your stay. We are working on updating things around here. As for the personal items, we do have all of these available. Marriott's standard for this specific hotel brand does not allow for us to leave these items in the room anymore. They are always available if you call the front desk. Sorry for any confusion, I hope we can welcome you again soon.

10/10 - 훌륭해요

Richard

2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you.

10/10 - 훌륭해요

Andrew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was in excellent condition and the staff was very accommodating. Our room was very comfortable- perfect!
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Greg

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stay away. Property as a big mold issue. Mold in the bathroom. On the ceiling and walls. A huge health concern and no one should be but in a room with mold. I definitely do not recommend. I wish I could add photos to my review.
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 7일
We are so sorry this happened. Please be assured the manager has been made aware and this will be addressed.

10/10 - 훌륭해요

Ben

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 5일
Thank you !

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is super amazing and helpful. The best stay we had while in Tennessee. Pool was good and rooms super clean and updated
2023년 6월에 1박 숙박함
답변 제공: Front desk 님, 2023년 7월 5일
Thank you for taking the time to let us know how we're doing! Glad you had a great stay.

10/10 - 훌륭해요

Lance

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Nice hotel with friendly staff. The front desk and housekeeping were prompt in responding to our requests. The breakfast was OK with a variety depending on individual tastes. It was at a good location for our needs right off the interstate.
2023년 6월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 7월 5일
Thank you so much for sharing with us! So glad you had a great stay.

10/10 - 훌륭해요

Bridgett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helpful staff. Easy access to highway and very close to the Homestead Festival we attended. Will return.
2023년 6월에 3박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you so much !

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you !!

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you !

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff are doing a great job.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you so much I will let them know !

10/10 - 훌륭해요

Gregory

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you so much !

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stop
Very nice hotel AND staff. We had some good taking to kids in SC the staff heard about trying to keep food frozen and they put in their freezer for us
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you so much! Please come back to see us !

10/10 - 훌륭해요

Samantha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a very clean room and it was super nice. Beds were clean and soft. Surfaces were cleaned and bathroom almost spotless. Had attached shampoo, body wash and conditioner in shower. They were placed a little wonky and you hit them with your shoulder, but still super convenient to have and was much better than the bar soap. The breakfast was great and the lobby was clean. They had nice and close by amenities. Overall a wonderful place to stay and worth it!!
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you so much for taking the time to let us know how we are doing, we appreciate it and hope you come back to see us !

10/10 - 훌륭해요

Randall

2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you so much

10/10 - 훌륭해요

Kathy

2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you !

10/10 - 훌륭해요

Ruth

2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you !

10/10 - 훌륭해요

James

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet.
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you so much !

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will definitely stay here again!
Staff super helpful and friendly. Breakfast options excellent. Location excellent.
2023년 4월에 3박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you for your kind words! I will definitely share with the staff !

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, Convenient Hotel
This was a great hotel! Conveniently located right off the freeway and just a few minutes outside of Columbia, with several restaurants and service stations nearby. Everyone was very friendly and helpful. Room was great! Clean, quiet, comfortable. Breakfast was good, well-stocked and the service was very friendly. Quiet, safe and easy. Would stay again!
2023년 4월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 6일
Thank you so much for taking the time to let us know how we are doing. So glad you enjoyed your stay and we hope you come back soon!

10/10 - 훌륭해요

Carol 님, Lexington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to from the highway, very clean and comfortable. Continental breakfast in the morning was a plus.
2023년 3월에 1박 숙박함