로비

라 퀸타 인 바이 윈덤 컬럼비아 노스이스트/포트 잭슨 여행 후기

2.5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 396개 이용 후기 중 287개" "
평점 8 - 좋아요. 396개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 396개 이용 후기 중 22개" "
평점 4 - 별로예요. 396개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 396개 이용 후기 중 6개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스
extremely clean
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 16일
Dear Michelle,Thank you for your great feedback. We're thrilled to hear that you found our accommodations extremely clean! Maintaining a high standard of cleanliness is a top priority for us, and we're delighted that it was evident during your stay. We look forward to providing you with the same level of cleanliness on your next visit!Sincerely, Hotel Manager

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice accommodations. Room was clean; breakfast was good. I would stay here again without a doubt.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 16일
Dear Richard,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your accommodations, found your room clean, and enjoyed our breakfast offerings. We truly appreciate your kind words and are thrilled to hear that you would choose to stay with us again without hesitation. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

George and Carol

연인과의 여행
좋아요: 편의 시설/서비스
We enjoyed our stay at this very nice hotel. The breakfast was good. However, on Sunday, we think the hours should be extended to 10 AM.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our hotel and found the breakfast to be good. We appreciate your suggestion regarding extending the breakfast hours on Sundays until 10 AM. We'll certainly take your feedback into consideration as we review our breakfast hours. Guest satisfaction is, of course, a big reward for our hospitality. Please do visit us again for a superior experience. Sincerely,Hotel Manager

10/10 - 훌륭해요

Alicia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This La Quinta was such an easy stay! The online check-in and check-out processes were seamless. The staff was super friendly and you didn't always see that these days. We were welcomed with big smiles and prompt attention. Big win! The room was clean and well appointed. Not a single regret about this stay.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 14일
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that your stay at La Quinta was enjoyable and hassle-free. Providing seamless online check-in and check-out experiences, along with friendly and attentive staff, is our priority. We're delighted that you found your room clean and comfortable. Your positive feedback means a lot to us!Sincerely, Hotel Manager

8/10 - 좋아요

Paul 님, austin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checked in online before the trip, but then had to produce ID and credit card, again, for check-in
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 14일
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the check-in process despite completing it online. We'll review our procedures to ensure a smoother experience for our guests in the future. Your input helps us improve, and we appreciate your understanding.Sincerely, Hotel Manager

10/10 - 훌륭해요

Amy L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly professional staff
2024년 4월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 14일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and professional. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your kind words mean a lot to us!Sincerely, Hotel Manager

8/10 - 좋아요

Johanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent customer service !
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 14일
Dear Guest,Thank you for your feedback! We're delighted to hear that you found our customer service excellent. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If there's anything specific you feel we could improve upon to earn that fifth star next time, please let us know. We value your input and hope to welcome you back soon!Sincerely, Hotel Manager

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds were good, rooms clean and hotel generally quite clean. Unfortunately tv had a fire stick or some equivalent in meaning we couldn’t watch the golf, tv channels not watchable. Not really a massive problem but if you’d like to watch tv then I’d recommend chdcking
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Daniel,Thank you for your stay. We're glad to hear that you found our beds comfortable and our rooms clean during your stay. However, we apologize for the inconvenience you experienced with the TV setup. Your feedback is appreciated, and we'll look into improving our TV options for guests who enjoy watching specific programs. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Andrea D 님, Manvel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was friendly and very accommodating, I recommend this hotel if you're SC
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Andrea D,Thank you for your positive feedback. We're delighted to hear that you had a positive experience with our friendly and accommodating staff! Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Héctor L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outstanding service
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Héctor L,Thank you for staying at our hotel. We're thrilled to hear that you received outstanding service during your stay with us! Providing excellent service is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Vilma E

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The employees are very nice
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kennedy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Kennedy,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Tina,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice-new facility. Well maintained. Very pleasant experience.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear John,Thank you for your positive feedback. We're delighted to hear that you had a very pleasant experience at our new and well-maintained facility. Your satisfaction is important to us, and we appreciate your kind comments. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 - 좋아요

Ron 님, Alexandria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The door would not lock without forcing it to. Free Breakfast was not that good. USB ports in room did not change our devices
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Guest,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely, Hotel Manager

8/10 - 좋아요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brand new La Quinta. Very nice.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Michael,Thank you for your positive feedback! We're delighted to hear that you found our brand-new La Quinta very nice. Providing a comfortable and enjoyable experience for our guests is our top priority. We appreciate your kind words and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything inside was great.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,Thank you for your feedback! We are thrilled to hear that you found everything inside our hotel great during your stay. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another excellent experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Eugenie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Area it's ok
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,Thank you for your feedback. We're glad to hear that you found the area surrounding our hotel to be satisfactory. If there are any specific aspects of the area you feel could be improved, please let us know. We appreciate your input and hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Elizabeth,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager

8/10 - 좋아요

Lametric

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Guest,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

10/10 - 훌륭해요

Raquel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property convient location
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Raquel,Thank you for your feedback about our hotel's convenient location. We strive to provide a convenient and accessible experience for our guests. If there are any areas where we can further enhance your stay or services, please let us know. We look forward to welcoming you back for another visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Timothy

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Timothy,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent, new hotel. Will stay again.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Jay,Thank you for your positive feedback! We are delighted to hear that you had an excellent experience at our new hotel. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and new
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're delighted to hear that you found our property to be clean and new. Providing a clean and comfortable environment for our guests is our top priority, and we're thrilled that we met your expectations.We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Shirley,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and well taken care of.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're delighted to hear that you found your stay comfortable and that you felt well taken care of. Providing a comfortable and welcoming environment for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Heather 님, Largo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Ft Jackson took less than 10 mins to get on base, breakfast was full hot breakfast not just continental, staff very pleasant to communicate with.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're delighted to hear that our convenient location near Ft. Jackson, along with our full hot breakfast and pleasant staff, made your stay enjoyable. Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about the hotel was great (facilities, staff, cleanliness) but the one exception is the location, not the best neighborhood, didn’t feel safe at night in the surrounding area when driving to and from hotel (had to drive a bit to stop for gas or last minute things) A lot of people just hanging out at the local convenience store parking lots.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear James,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our facilities, staff, and cleanliness. However, we apologize for any concerns you had about the surrounding neighbourhood. Your safety and comfort are important to us, and we will consider your feedback. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Normand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time and very good choice, will come back
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 6일
Dear Guest,Thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that you had a great first-time stay with us and that you plan to return. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

8/10 - 좋아요

Denise Torres

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed the only thing is I could hear the people above me walking around all night but everything was great (:
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 6일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found the bed comfortable and overall had a great experience during your stay. We apologize for any noise disturbances from neighboring guests and appreciate your understanding.We hope to have the opportunity to welcome you back for another comfortable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Joy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds and pillows. Very clean. Friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 5일
Dear Joy,Thank you for your positive feedback! We're delighted to hear that you found our beds and pillows comfortable, our hotel clean, and our staff friendly. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Brian 님, toronto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel & room, staff are polite and helpful. There could have been more than one coat hanger in the room.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Brian,Thank you for your positive feedback! We're glad to hear that you found our hotel and room clean and that our staff were polite and helpful during your stay. We appreciate your suggestion regarding the coat hangers and will certainly consider it for future improvements. We hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 - 좋아요

Artisha

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was during graduation and I was very pleased. The room was very clean. I'm one of those people that brings my own cleaning products especially since Covid and I found nearly no dirt (even in cracks and crevices) which was impressive. Breakfast was ok. They ran out of everything except pancakes, bread and cereal 20 minutes early on my first day. And I would have rated the staff higher but they refused to print me a receipt at checkout bc I booked through Expedia. I did not like that. This was business travel and I just wanted a quick copy for my records. But to end this on a good note, I also really liked the decor and how the elevator was always quick. It's the little things that make a difference.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Artisha,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found your room exceptionally clean. We apologize for the inconvenience with breakfast running out early and the issue with obtaining a receipt at checkout. Your comments will be addressed with our team for improvement. Nonetheless, we're glad you appreciated the decor and efficient elevator service. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

steven

좋아요: 청결 상태, 직원 및 서비스
The pool was closed. Kids were disappointed. Other than that clean and friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Steven,Thank you for your feedback. We're glad to hear that you found our hotel to be clean with friendly staff. We apologize for the disappointment caused by the closure of the pool. We'll do our best to ensure better communication about such amenities in the future. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Christa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very clean inside and outside. Our room was perfect! We really enjoyed our stay and would recommend it to everyone traveling through Columbia!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Christa,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be very clean both inside and outside and that your room was perfect for your stay. We appreciate your recommendation and hope to welcome many more travellers through Columbia with the same exceptional experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Galen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great! This is the hotel I use regularly when in Columbia on business
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Galen,Thank you for your loyalty and for choosing our hotel regularly for your business trips to Columbia. We're delighted to be your preferred accommodation, and we appreciate your continued trust in us. We look forward to providing you with excellent service during your future stays.Sincerely, Hotel Manager

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Louis,Thank you for your feedback. We're glad to hear that you found our hotel to be clean. Providing a clean and comfortable environment for our guests is a top priority for us. We appreciate your acknowledgement and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Marta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, new and quiet ! Will definitely come back- thank you!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Marta,Thank you for your kind words! We're thrilled to hear that you found our hotel to be clean, new, and quiet, and we're delighted to know that you plan to return. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Zachary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very nice for the area it was in. The staff was fast and courteous. The rooms were clean, well kept, and looked updated. The breakfast was convenient and better than expected. I stayed here for my son's "Basic" graduation and it was about 8 minutes from the base. I don't really have anything bad to say about the hotel. I would stay here again.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Guest,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kelly

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very nice, and hospitable. The breakfast was good, the rooms were small but very clean. We had wifi, cable, dove soap, and a super comfy bed (best sleep I've had yet, actually). If the bathroom or room itself was a bit bigger and the pool was open i would have enjoyed it more. However, the gym was great as well. (But again, kind of small)
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Kelly,Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant stay with us and that you appreciated our friendly and hospitable staff, good breakfast, clean rooms, and comfortable amenities. We're glad you enjoyed the gym facilities, although we understand your feedback about the size of the rooms and the wish for a larger pool. Your feedback is valuable to us, and we'll consider it for future improvements. If your travels bring you back to the area, we'd love to welcome you back for another great stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Ursula

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms very clean
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Ursula,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our rooms to be great and very clean. Providing a comfortable and clean environment for our guests is our top priority, and we're glad that we could meet your expectations. If you have any future travel plans to the area, we'd be delighted to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Laura 님, Lévis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel hotel, bien entretenu et personnel courtois.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Laura,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our hotel to be well-maintained with a courteous staff. Providing excellent experiences for our guests is our top priority, and we're thrilled that we could meet your expectations. If you're ever in the area again, we'd be honoured to welcome you back for another pleasant stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Leonard,Thank you for the 5-star rating. We strive for guest satisfaction, and we are glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Galen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, new and clean! Breakfast is great! Great for a business stay!
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Galen,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be new, clean, and suitable for business travel. We're also glad that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we appreciate your feedback. If you're ever in the area again, we'd be delighted to welcome you back for another great stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jaquan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Jaquan,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 - 좋아요

dave

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Staff was extremely attentive. Check in was extremely efficient and room was exactly as advertised. Only minor gripe was the smoke detector wake up call at 5:30am. Reason stated by front desk staff was someone was smoking in their room. Not sure why this would cause smoke alarms in other rooms to make noise but it wasn't an actual fire alarm (no strobes and sound went away after one or two times...also no fire trucks!) Would definitely stay there again.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,Thank you for your positive feedback! We're pleased to hear that you found our hotel very clean and our staff extremely attentive. We apologize for any inconvenience caused by the smoke detector wake-up call and appreciate your understanding. Your feedback is invaluable, and we will look into the issue to prevent similar occurrences in the future. We're glad that overall you enjoyed your stay and would choose to stay with us again. We look forward to welcoming you back!Sincerely, Hotel Manager

10/10 - 훌륭해요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk people were very helpful!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Jane,Thank you for your positive feedback! We're delighted to hear that our front desk team provided helpful service during your stay. Providing excellent customer service is a priority for us, and we're glad we could assist you. If you have any other comments or suggestions, please feel free to share. We hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 - 별로예요

Leroy

별로예요: 청결 상태, 직원 및 서비스
We stayed one night. The floor in our room was dirty. An article was left behind and when I called about it I was told it wasn't turned in. It was left in the room! The room didn't get cleaned or it was taken by staff.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Leroy,We apologize for the inconvenience you experienced during your stay. Cleanliness and guest satisfaction are our top priorities, and we regret that we fell short of meeting your expectations. Your feedback regarding the cleanliness of the room and the missing article will be addressed with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

David

Everything was great
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear David,We're thrilled to hear that you had a great experience during your stay! Your satisfaction is our top priority, and we're delighted that everything meets your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Breakfast was good. Good dining options in the area.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Diane,Thank you for your feedback. We are so pleased to hear of your satisfaction with our service. This is what we work hard for, and your kind words are greatly appreciated. We look forward to your return as a valued customer.Sincerely, Hotel Manager