Standard Suite, 1 King Bed (Euro King Studio) | Private kitchenette | Coffee/tea maker

Reviews of Columbia Cliff Villas Hotel

3 out of 5
Columbia Cliff Villas Hotel
3880 Westcliff Drive, Hood River, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 613 reviews" "
Rating 8 - Good. 149 out of 613 reviews" "
Rating 6 - Okay. 46 out of 613 reviews" "
Rating 4 - Poor. 25 out of 613 reviews" "
Rating 2 - Terrible. 11 out of 613 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience with exceptional staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Traveled with partner
Great views and beautiful grounds.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed. Nice facility.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views and very clean and fresh.
Stayed 1 night in Mar 2024
Response from Tracy on Mar 19, 2024
Thank you for staying with us Brian. Hope to see you again soon!

8/10 Good

leah

Liked: Cleanliness, staff & service
We had no hot water in our room for the two nights that we stayed there. We were offered a different room but it was on the second day late the afternoon early evening and we didn’t feel like moving by that time so we were given the option to walk to a different room and use a shower there. The safety light at the top of the stairs didn’t work and so it was very dark and didn’t seem super secure. Other than that it’s lovely.
Stayed 2 nights in Feb 2024
Response from Tracy on Mar 13, 2024
Thank you for staying with us!

6/10 Okay

Alex

Traveled with partner
Liked: Property conditions & facilities
Lack of parking, no carts to help with luggage, and noise from trains take away from a great room with a great view
Stayed 2 nights in Mar 2024
Response from Tracy on Mar 4, 2024
Thank you for staying at Columbia Cliff Villas. We are sorry that your stay was not the quality we typically deliver.Due to our separate buildings we have several free parking areas. I am sorry if you weren't shown them and will remind our front desk staff about showing that to guests in the future.We do not store a luggage cart outside, but our friendly front office staff also serves as our bell staff and is more than happy to assist with luggage, or bring a cart from our dry garage area if requested. Hopefully the free upgrade to the full river view room still made for a good stay this last weekend. If you are able to visit again, we will make sure to have your room away from the cliff edge so the occasional trains are not a bother.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tracy on Mar 4, 2024
Thank you for visiting Chris! We hope to see you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tracy on Feb 20, 2024
Thank you for staying with us Mark!

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our 40th anniversary and they went out of their way to make it special. The room was very comfortable and the view was spectacular. It was so nice being able to have our dog stay with us.
Stayed 2 nights in Feb 2024
Response from Tracy on Feb 12, 2024
Thank you for staying with us! We are so glad that you enjoyed your stay.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Elegant Room
We were hoping to have a river view from the advertising on Hotels.com but we were given a very small highway frontage room. It was fine for one night and very clean. We got moved to a larger room due to toilet problems, so that was a plus. The crew on staff were very accommodating and helpful with the move. Thank you.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy this quiet, charming hotel. We return at least twice a year.
Stayed 1 night in Nov 2023
Response from Tracy on Nov 15, 2023
Thank you Matthew! See you next time.

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our "partial view" was no view at all. Worth checking with the hotel for details prior to selecting a room. Also--no one was at the front desk for a good 10-15 minutes when we arrived--no way to check in. In general: very comfortable king-sized bed, fine bathroom/linens, not too much else.
Stayed 2 nights in Nov 2023
Response from Tracy on Nov 15, 2023
Thank you Naomi for the feedback. I am sorry that the front desk employee was out of the office assisting another guest when you arrived. Typically that only takes a couple of minutes but sounds like it was a bit more time consuming that day. Hopefully you were able to enjoy some complimentary coffee, water or tea while you waited.I am happy to hear that your stay was comfortable.

10/10 Excellent

Darren

Stayed 1 night in Oct 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not worth the money
Not worth the money! View was misrepresented!!! Bed like sleeping on floor. 2nd floor walk up with suitcase not accessible. Parking not convenient
Stayed 1 night in Oct 2023
Response from Tracy on Nov 15, 2023
Thank you for staying with us. I am sorry to hear that the stair access, garden view room you selected was not to your liking. If you were to stay with us in the future, we have several room types with river views and elevator access. Please let us know and we are happy to help you select those.All of our rooms are privately owned and furnished by the owners. While most have the same type of mattress, the room type that you were in does have Tempurpedic mattress. Most guests really enjoy them as they are designed to give with your body to provide support and comfort. Again, I am sorry it was not comfortable for you. Hopefully you still enjoyed your visit to Hood River.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely appointed, well insulated from the highway, and a nice home away from home feeling.
Stayed 2 nights in Oct 2023
Response from Tracy on Oct 20, 2023
Thank you Daniel for staying with us. We are so happy that you enjoyed your visit.

10/10 Excellent

Summer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hubby and I stopped here for a night on our way back from the coast. Such a beautiful end to our trip. Already thinking of taking a trip back to Hood River to stay here and do more exploring in the area! Highly recommend!
Stayed 1 night in Oct 2023
Response from Tracy on Oct 20, 2023
This is what we love to hear! Can't wait to have you back. Keep an eye out for our fall through spring specials.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Tracy on Oct 20, 2023
Thank you Joshua!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Tracy on Oct 11, 2023
Thank you for staying with us!

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice staff! Clean and modern decor. Missed having a refrigerator.
Stayed 1 night in Sep 2023
Response from Tracy on Oct 11, 2023
Thank you Jane! Glad you enjoyed your stay. We are currently in the process of getting refrigerator's in all of our rooms. Hopefully it will be done by your next visit.

6/10 Okay

Patricia (Susan)

Stayed 1 night in Oct 2023
Response from Tracy on Oct 11, 2023
Thank you for staying at Columbia Cliff Villas.

10/10 Excellent

Irina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Aug 2023
Response from Tracy on Sep 28, 2023
Appreciate you staying with us Irina!

10/10 Excellent

Woody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Sep 2023
Response from Tracy on Sep 28, 2023
Wow, thank you Woody. Happy you loved your stay and hope to see you again soon.

4/10 Poor

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Duper’s Delight
I think it depends entirely on what room you are assigned to. Looking at reviews, I see that people staying in the suites are entirely satisfied, while those relegated to the one-offs are basically pretty disappointed. I was in a room that was a part of a suite, separated by a door with a do not disturb sign. I could hear everything on the other side if the door. I had a view of the highway. Even with the windows closed, the highway noise was significant. The room was approximately 13x13, no microwave, fridge, etc. parking is very limited and initially parked behind another building, quite a distance away. Very clean and nice linens and towels and friendly staff. My car got a much better view than I did. It seems 3rd party sellers are utilized to sell these rooms off, despite almost certain disappointment.
Stayed 1 night in Aug 2023
Response from Tracy on Sep 28, 2023
Thank you for your feedback Debra. We do offer a variety of room types. All with varying sizes and views. The images and descriptions are on all websites, including the third party sites. We do not select room types for guests but we do offer non-view, partial view, and full view options on all third party sites. I am sorry if those were not available for you when you selected your room. We do offer ample free parking for the limited number of rooms that we have. Most parking is closer to the rooms than most hotels. Hopefully you were able to take advantage of one of our three outdoor sitting areas during your stay. If you are ever able to stay again we would love to help you select a room more suited to your needs.

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from Tracy on Sep 28, 2023
Thank you Mark!

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tracy on Sep 28, 2023
We hope you enjoyed your stay. Sorry we fell a little short of what you were hoping!

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room is spectacular from your bed or the chairs that you could sit in the Columbia river was right outside. A screen would be a nice addition to keep any bugs out. We loved the room and the view.
Stayed 2 nights in Aug 2023
Response from Tracy on Aug 14, 2023
Thank you Fred for staying with us and for taking the time to write a review. Unfortunately, the wind that we are famous for does not allow us to keep screens on the balcony doors in that room type. Fortunately, those same winds typically keep the bugs away.We look forward to seeing you again in the future.

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jjj
Stayed 3 nights in Aug 2023
Response from Tracy on Sep 28, 2023
We are glad you enjoyed your stay. Thank you!

10/10 Excellent

laura

Stayed 1 night in Aug 2023
Response from Tracy on Sep 28, 2023
Thank you Laura for staying with us!

10/10 Excellent

Faheem

Stayed 2 nights in Aug 2023
Response from Tracy on Sep 28, 2023
Thank you for staying at Columbia Cliff Villas.

8/10 Good

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing. My wife and I are planning our next trip already. Only down fall was the AC in the room. Did not get cool enough for me to sleep comfortably. I would of been ok if there was a room fan over or beside the bed. Thanks
Stayed 2 nights in Jul 2023
Response from Tracy on Aug 14, 2023
Thank you Casey! We are having someone take care of the AC in the room so that it can be cooler. Glad that you enjoyed your stay otherwise.

10/10 Excellent

Laura, San carlos

Stayed 2 nights in Jul 2023
Response from Tracy on Aug 14, 2023
Thank you for staying with us!

8/10 Good

Rudy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming and classy is how I would describe Columbia Cliff. The person at the front desk went out of their way to escort us to our room because we arrived in the dark. Beautiful property on a cliff with great views of the river. We could see the windsurfers!
Stayed 1 night in Jul 2023
Response from Tracy on Aug 14, 2023
Thank you Rudy!

6/10 Okay

Christine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Beautiful vista, but unit looked out on main hiway. Room was quite small for the price. No walkable possibilities to food, groceries, services. Would have been thoughtful to offer breakfast. Extremely tight, limited parking.
Stayed 1 night in Jul 2023
Response from Tracy on Jul 18, 2023
Thank you for staying with us. Hopefully you were able to walk the gardens and enjoy the dining at the next door hotel. Breakfast would be great and we will discuss that with the team to decide if we can do that well.So glad that the room was quiet.

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tracy on Jul 18, 2023
Thank you for choosing Columbia Cliff Villas.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tracy on Jul 18, 2023
Thank you for staying with us Mitchell.

4/10 Poor

Carol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was right by the freeway with a view of trucks going by and very loud. Difficult to sleep and other rooms were available but staff didn’t upgrade as they could have. Said $100 more for a room facing the rivers. Already paying $217 a night so thought another $100 was unreasonable when clearly many rooms were available. Super small room also. But other than that the property was nice.
Stayed 1 night in Jul 2023
Response from Tracy on Jul 18, 2023
We are sorry that you did not enjoy the room type that you selected. If you are ever able to stay again, give us a call and we can help you choose something more to your liking.

8/10 Good

Judith

Stayed 1 night in Jul 2023
Response from Tracy on Jul 10, 2023
Thank you for staying with us Judith!

4/10 Poor

Richard, Coralville

Liked: Cleanliness, staff & service, property conditions & facilities
No elevators, rooms all on second floor or third. Not enough convenient parking. TV remotes are difficult to use.
Stayed 6 nights in Jun 2023
Response from Tracy on Jul 6, 2023
We are sorry that you did not enjoy your stay. The Roku smart TV that was in your room does not have the greatest remote. Unfortunately that is the only remote that they make.We do have one building on property with an elevator. The rooms are marketed as stair access only. If you give us another chance we can certainly assist you in choosing a room with an elevator access.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun and unique room, very comfortable.
Stayed 1 night in Jun 2023
Response from Tracy on Jul 5, 2023
Thank you for staying with us!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and comfortable
Stayed 1 night in Jun 2023
Response from Tracy on Jun 26, 2023
Thank you for staying with us James!

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We got a basic tiny room with a view if the freeway. It was overpriced.
Stayed 1 night in Jun 2023
Response from Tracy on Jun 23, 2023
Thank you for staying with us. We are sorry that you did not enjoy the Euro king room that you selected. If you are able to stay with us in the future, we have several room types with varying sizes and views. We are always happy to help you select a room more to your liking.

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet for being so close to the road. Just outside the downtown corridor and somewhat isolated this motel is set up like a condo or timeshare. The units have recently been remodeled and are top notch. Staff is excellent and the rooms super clean.
Stayed 1 night in May 2023
Response from Tracy on May 30, 2023
Thank you for staying with us! So glad that you enjoyed.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, beautifully decorated living, dining and kitchen spaces. Luxurious bedroom suite. The view of the River and gorge is breathtaking.
Stayed 1 night in May 2023
Response from Tracy on May 30, 2023
Thank you for staying and for the kind review!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Tracy on Jun 12, 2023
Thank you Jose. Glad you enjoyed your stay!

8/10 Good

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern room. Room is on the small side, only one luggage stand provided. Rooms are on the second floor with no elevator, limited parking near rooms, additional parking down the hill in unpaved lot.
Stayed 1 night in May 2023
Response from Tracy on May 30, 2023
Thank you for staying at Columbia Cliff Villas! If you are able to stay with us again, we do have several different room types of varying sizes, and some with elevator access. Please let us know if you need help selected one of those for your next visit.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and hospitable.
Stayed 1 night in May 2023
Response from Tracy on May 17, 2023
Thank you for staying with us Joel. We are so glad that you enjoyed your stay!

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from Tracy on May 16, 2023
Thank you Allison!

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
So. Comfy beds. Clean. BUT this is like a sister property to the gorge hotel (which is nicer) it's right next door so you can walk their beautiful grounds and eat there, however, this is mostly a condo residence with some rentals on the FREEWAY side of the building. You are right off I84 and it's loud!!!!! That was my only complaint but it's a big one, the room was also super small. Fyi
Stayed 2 nights in May 2023
Response from Tracy on May 16, 2023
Thank you for staying at Columbia Cliff Villas. We are not affiliated in any way with the Historic hotel next door, but do consider them a great neighbor that offers very different accommodations than we do. If you stay with us in the future, we have many other room types. The room you selected is our most economical, but we do have several other types. Many of which offer full river views and are not impacted by the proximity of the freeway. If you have any questions about which room to choose we would be happy to help you select one of those options.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent property. Beautiful views and quiet location. High-end materials in the room. Although there is no restaurant, there is an outstanding restaurant at the Columbia Gorge Hotel and Spa next door.
Stayed 6 nights in May 2023
Response from Tracy on May 16, 2023
Thank your of staying with us. So glad that you enjoyed your visit!

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Apr 2023
Response from Tracy on May 1, 2023
Thank you for choosing Columbia Cliff Villas Hotel.