암막 커튼, 다리미/다리미판, 무료 WiFi, 침대 시트

로드웨이 인 여행 후기

2 out of 5
로드웨이 인
1313 W St. James Lutheran Lane, Columbus, OH

이용 후기

6.0
평점 10 - 훌륭해요. 241개 이용 후기 중 35개" "
평점 8 - 좋아요. 241개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 241개 이용 후기 중 60개" "
평점 4 - 별로예요. 241개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 241개 이용 후기 중 58개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태
Nice
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Dave 님, Mansfield

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches and dirty and the smell has ridiculous. Do not stay here
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

onesimo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Dirty hallways
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Cheyenne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Sallie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will never ever go there again ever very disgusting has to be for room change and couldn't get it terrible all the way around
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Vickie

가족 여행
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Janet N

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn't recommend this property to anyone. They have roaches and bed bugs, the rooms are extremely old fashion, old half eaten Reese's on the floor, dusty everywhere, no garbage cans, lamps not all working, baseboards hanging off and stinks. The only positive was decent prices but now I see why smh. Then only refunded me half my money and I had to sleep in my car bc I can't get the refund right away! Stay away!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Janet N

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The properties prices were convenient and staff was average but the rooms had roaches and bed bugs so could not stay and had to sleep in car bc it was late and last min plus needing to wait for the refund. Asked for a refund still waiting....would not recommend.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Andrew

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worn Out Flop House
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Joy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
My friend and I asked to be moved to another room as the first room we were offered smelled very strongly of smoke even though i had reserved a non smoking room. It was also grubby with stains on the mattress covers and a dirty bed spread. The manager was very understanding and amiable and gave us a better room without a fuss. Over all the stay was pleasant enough but the accommodations need to be renovated asap!
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jason

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I went to this hotel and when i walked into the room the bed bugs and the roaches was haven a block party i wouldn’t ever recommend this place to nobody
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Molly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty, bugs noticed last night, no tv remote, no cups, no ice bucket. I will never recommend this place.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Martin

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Wasn’t expecting drive thru check-in and exterior motel-style arrangement. Met our basic needs for comfortable bed and hot shower. Small frig and microwave was pleasant surprise. Thank you.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Desperate need of updates
Desperate need of an update and deep cleaning
2023년 8월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 20일
I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests.We do appreciate all feedback.Kind regards

2/10 - 너무 별로예요

Paul

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible motel
There were cockroaches in the room and the smoke smell was so bad we couldn’t stay there. They wouldn’t refund us because we booked through hotels.com.
2023년 8월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 20일
Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. There are no excuses but there were mitigating circumstances.I have shared your feedback with our staff. We will take necessary steps to prevent this kind of situation in our hotel in timely manner.Again, thank you for your time and valuable feedback. We sincerely appreciate it.Kind regards

10/10 - 훌륭해요

Sharai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe
2023년 8월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 20일
Your feedback is very important to us, and we appreciate your taking the time to write it.I would also like to thank you for giving us 5-star rating. We do try very hard to ensure all our guests are very happy and enjoy their stay at our hotel.We do hope to see you again in the future.

2/10 - 너무 별로예요

Christy

연인과의 여행
The carpets left my socks black. Couldn’t get hot or truly cold water.
2023년 7월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 20일
Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. There are no excuses but there were mitigating circumstances.I have shared your feedback with our staff. We will take necessary steps to prevent this kind of situation in our hotel in timely manner.Again, thank you for your time and valuable feedback. We sincerely appreciate it.Kind regards

4/10 - 별로예요

Ashley

2023년 7월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 20일
Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. There are no excuses but there were mitigating circumstances.I have shared your feedback with our staff. We will take necessary steps to prevent this kind of situation in our hotel in timely manner.Again, thank you for your time and valuable feedback. We sincerely appreciate it.Kind regards

2/10 - 너무 별로예요

lise

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was a nightmare. Overbooked. We where late for our concert Because check in.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Cheryl

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Rich

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower did not operate. The handle and the screw and the faucet stem were unusable. We were in town for a funeral and had no time to have somebody repair it so we took a sponge-bath in the ice bucket using a washcloth and the tiny bar of soap

4/10 - 별로예요

Thomas M.

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NO HOUSEKEEPING AVAIL
I stayed 3 nights and 3 days. NEVER once was any type of housekeeping offered. I had to carry dirty towels to office in order to get replacements. Trash was never taken out. I will not stay here again and advise others to think twice before booking this location
2022년 11월에 5박 숙박함
답변 제공: Mike 님, 2022년 12월 14일
Hi Thomas,Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. There are no excuses but there were mitigating circumstances.I have shared your feedback with our staff. We will take necessary steps to prevent this kind of situation in our hotel in timely manner.Again, thank you for your time and valuable feedback. We sincerely appreciate it.Kind regards,Mike

4/10 - 별로예요

Maureen

별로예요: 객실의 편안함
Needs an update
This hotel is OLD. The hot water took a half hour to show up, the need sheets didn't fit the bed and the bed was uncomfortable. My ribs hurt after sleeping on it. No early check in. Only 1 trash can in the room. The outlets were really hard to find. The only reason we stayed was because they don't charge deposits.
2022년 11월에 1박 숙박함
답변 제공: Mike 님, 2022년 12월 14일
Dear Maureen,Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Mike

6/10 - 괜찮아요

Jerry

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Mike 님, 2022년 12월 14일
Dear Jerry,Thank you for your feedback regarding your recent stay with us; we will use this to improve the experience for future guests. We work very hard and put forth great effort to never settle for anything less than perfection as we strive to accommodate every guest and give them the best experience possible at our property. Guest feedback is what helps us understand the areas that we need to work on to hopefully one day achieve that perfection and provide the best overall service and experience we can to every guest.Best!Mike

2/10 - 너무 별로예요

Mackenzie

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Will never stay here again
답변 제공: Mike 님, 2022년 12월 14일
Dear Mackenzie,I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests.We do appreciate all feedback.Kind regards,Mike

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Mike 님, 2022년 12월 14일
Hi Brittany,Thank you for your feedback regarding your recent stay with us; we will use this to improve the experience for future guests. We work very hard and put forth great effort to never settle for anything less than perfection as we strive to accommodate every guest and give them the best experience possible at our property. Guest feedback is what helps us understand the areas that we need to work on to hopefully one day achieve that perfection and provide the best overall service and experience we can to every guest.Regards,Mike

2/10 - 너무 별로예요

Laura

2022년 10월에 1박 숙박함
답변 제공: Mike 님, 2022년 12월 14일
Dear Laura,I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests.We do appreciate all feedback.Kind regards,Mike

8/10 - 좋아요

Richard

2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Mary

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was not a particularly nice facility. It needs a deep cleaning from top to bottom, including the exterior. The carpet in our room was filthy. Never going back.
2022년 9월에 1박 숙박함
답변 제공: Mike 님, 2022년 10월 14일
Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. There are no excuses but there were mitigating circumstances.I have shared your feedback with our staff. We will take necessary steps to prevent this kind of situation in our hotel in timely manner.Again, thank you for your time and valuable feedback. We sincerely appreciate it.Kind regards,MikeManager

8/10 - 좋아요

Philip

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
poor check-in policy/handling
the accomodations were fine - average as far as how nice the room was, condition, amenities, etc. 2 major complaints - 1 is the $25 charge for early check-in policy. we were there about 20 min. ahead of our 3:00 check in time and were told about this when asking about possibly checking in a little early. We have never encountered this before and were very taken aback. It's not like we were asking to check in hours early - we just arrived a little ahead of schedule and thought if the room was clean/ready, we could drop off some things before heading to our event - even 10-15min early would've been helpful. We were not about to pay $25 to do so however and think that is ridiculous. Secondly when talking with someone at the desk and he checked on our reservation, something must've gotten messed up in the computer system. Because when we arrived ~11pm to finally "check in", they could not find our reservation (that we were told was all set at about 2:40). My husband stood at the office window for over 10 minutes, possibly longer while they tried to find our reservation. Meanwhile a pizza we had picked up on the way there sat and got cold. : { Was about ready to leave and tell them to just cancel it.
2022년 9월에 1박 숙박함
답변 제공: Mike 님, 2022년 10월 14일
Thank you for your feedback regarding your recent stay with us; we will use this to improve the experience for future guests. We work very hard and put forth great effort to never settle for anything less than perfection as we strive to accommodate every guest and give them the best experience possible at our property. Guest feedback is what helps us understand the areas that we need to work on to hopefully one day achieve that perfection and provide the best overall service and experience we can to every guest.ThanksMikeManager

10/10 - 훌륭해요

Jose

2022년 9월에 1박 숙박함

8/10 - 좋아요

Rosario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience overall
2022년 9월에 1박 숙박함
답변 제공: Mike 님, 2022년 10월 14일
Thank you for your feedback regarding your recent stay with us; we will use this to improve the experience for future guests. We work very hard and put forth great effort to never settle for anything less than perfection as we strive to accommodate every guest and give them the best experience possible at our property. Guest feedback is what helps us understand the areas that we need to work on to hopefully one day achieve that perfection and provide the best overall service and experience we can to every guest.ThanksMikeManager

2/10 - 너무 별로예요

Raymond

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have drug users working for room trade. Roaches and mold. Rooms are super dirty
2022년 8월에 1박 숙박함
답변 제공: Mike 님, 2022년 10월 14일
I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests.We do appreciate all feedback.Kind regards,MikeManager

6/10 - 괜찮아요

Matt

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Amber

반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
The property as a whole was filthy. I walked into my room and it was like walking into a sauna. It was damp and you could smell the mold. The carpet had large black stains. The two positives: pet friendly and the water pressure was great.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Damian

2022년 7월에 3박 숙박함

4/10 - 별로예요

Jenna

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very clean, not a good property, odd smell. Would never stay here by myself. Very, very outdated. There was dry wall dust and mud everywhere in our room. Carpet was pretty nasty. Shower went from hot to cold. Wasn’t in room much so didn’t affect us enough to change places but would definitely not stay here again.
2022년 7월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 26일
Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Mike

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not too Bad
For the price we paid we got what we expected. Especially the fact everywhere else was charging a lot for a room we only needed for the night to sleep and leave the next day. Already reserved and paid hotel stay turned into a little bit of a wait. Thought it would be quick. There were stains on some of the white linens. And the volume to the tv wouldn’t go any higher being the air conditioner was a bit loud to hear the tv. Still a decent room for the price and time we spent in it.
2022년 7월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 26일
Thank you for your feedback regarding your recent stay with us; we will use this to improve the experience for future guests. We work very hard and put forth great effort to never settle for anything less than perfection as we strive to accommodate every guest and give them the best experience possible at our property. Guest feedback is what helps us understand the areas that we need to work on to hopefully one day achieve that perfection and provide the best overall service and experience we can to every guest. Kind regards, Mike

4/10 - 별로예요

Mike 님, New Lebanon

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
First, the hotel overbooked due to a maintenance issue. Sent me to a different hotel 20 miles away. Noisy all night, water running off and on in next room
2022년 7월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 26일
I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests. We do appreciate all feedback. Kind regards, Mike

8/10 - 좋아요

Briana

2022년 7월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 26일
Thank you for your feedback regarding your recent stay with us; we will use this to improve the experience for future guests. We work very hard and put forth great effort to never settle for anything less than perfection as we strive to accommodate every guest and give them the best experience possible at our property. Guest feedback is what helps us understand the areas that we need to work on to hopefully one day achieve that perfection and provide the best overall service and experience we can to every guest. Kind Regards!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 5일
Your feedback is very important to us, and we appreciate your taking the time to write it. I would also like to thank you for giving us 10 rating. We do try very hard to ensure all our guests are very happy and enjoy their stay at our hotel. We do hope to see you again in the future. Manager

6/10 - 괜찮아요

Toya

좋아요: 청결 상태, 직원 및 서비스
Needs some upgrades
For the most part the room was clean but the toilet was very low and the room needed to be dusted badly other than that it was okay
2022년 6월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 5일
I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests. We do appreciate any and all feedback. Kind regards, Manager

6/10 - 괜찮아요

John

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
2022년 6월에 1박 숙박함

4/10 - 별로예요

Alison

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Poor customer service. Bad policy charging my credit card before I even check in. Confirmed my reservation and room type but then didn’t have my room available when arrived
2022년 5월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 5일
I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests. We do appreciate any and all feedback. Kind regards, Manager

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Clean room. Plenty of hot water. Fast internet. Quiet location.
2022년 5월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 5일
Your feedback is very important to us, and we appreciate your taking the time to write it. I would also like to thank you for giving us 10 rating. We do try very hard to ensure all our guests are very happy and enjoy their stay at our hotel. We do hope to see you again in the future. Thanks Manager

2/10 - 너무 별로예요

Christina J

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The AC/Heating unit, and the mini-fridge in the room didn’t work… And, there were Skittles candy pieces (not mine) on the floor
2022년 5월에 1박 숙박함
답변 제공: Mike 님, 2022년 7월 5일
I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests. We do appreciate any and all feedback. Kind regards, Manager

8/10 - 좋아요

Vicki

별로예요: 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함
답변 제공: Mike V. 님, 2022년 5월 6일
Thank you for your feedback. We hope to see you soon.

2/10 - 너무 별로예요

Johanna

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 2월에 3박 숙박함

10/10 - 훌륭해요

Abdi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2021년 10월에 1박 숙박함
답변 제공: Bhavna 님, 2021년 10월 26일
Thank you for your kind review and thank you for staying with us.