It's disappointing that this affected your experience, as we strive to be transparent. It's my hope you will give us another chance, as we wish to restore your trust in us!

Thank you for bringing this to our attention. We apologize for the issues with the bed and the odor in your room. We are addressing these concerns to ensure a better experience for all our guests. We hope to welcome you back for a more pleasant stay in the future.

Andreaiona, thank you for your positive rating of Marriott Columbus Northwest. We are delighted you had an overall positive experience. Please accept our sincere apology for the inconvenience you encountered with the pillows and know that we will make every effort to prevent this from happening in the future. We hope to welcome you back for an even better stay soon!

Thank you for your kind words about our team, Omar! We love ensuring the highest level of service for each guest we welcome and look forward to sharing your compliments with everyone here. It will be a pleasure to welcome you back to the Marriott Columbus Northwest!

Michael, it was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

Irma, thank you for your perfect rating of Marriott Columbus Northwest. We are glad you had an excellent stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

William, we are delighted to hear you had an excellent stay at Marriott Columbus Northwest. Thank you for your high recommendation. The pleasure would be ours to welcome you back!

Knowing you had a wonderful stay is truly gratifying! Thank you, Melinda, and we eagerly await your next visit.

Thank you for your fantastic review!

Thank you for your fantastic review. We hope to host you again soon!

We’re proud to have earned five stars on your recent visit, Kimberly! Thank you and it will be a pleasure to welcome you back.

Thank you for your review!

Deqaydrea, we are thrilled to hear you had a great stay at Marriott Columbus Northwest. We hope to have the pleasure of welcoming you back again soon!

Diana, earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

Victoria, thank you for your perfect rating of Marriott Columbus Northwest. We are delighted you had an excellent stay and were pleased with our accommodations. We hope to welcome you back again soon!

It's exciting to learn that you had a great stay! Please revisit soon, Richard.

Thank you for rating your stay, Beth! We hope to be your preferred property whenever your travels bring you to the area!

Our sincere apologies for the pool temperature not being up to expectations, Linda. It's heartening to know the bartender provided a welcoming experience for you though. Feedback is greatly appreciated and will be used to enhance our amenities. Thank you for staying with us and we hope to win you over entirely next time.

Thank you for taking a moment to leave us this five-star rating, Matthew. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

Kristy, thank you for your perfect rating of Marriott Columbus Northwest. We are glad you had an excellent stay and our dining team exceeded your expectations. Thank you for your kind words. We hope to see you again the next time you are in the area!

Kathy, thank you for your high recommendation of Marriott Columbus Northwest. We are delighted you had a clean and comfortable stay and enjoyed our restaurant and bar. We hope to see you again soon!

Karla, thank you for your feedback on our food pricing. We aim to provide high-quality meals and understand concerns about value. We are continuously evaluating our offerings. We hope you will consider staying with us again for an improved experience.

Your perfect rating means a lot to us, Russell. Thank you and we hope to see you back soon.

Ryan, we are delighted we made such a great impression on you! Thank you, please visit again soon.

We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again, Martin!

Brandon, thank you for your perfect rating of Marriott Columbus Northwest. We are delighted you had an excellent stay and found our accommodations clean. The pleasure would be ours to welcome you back!

We apologize that your stay missed the mark on this occasion, Kayla. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

It was a pleasure to have you as our guest, Shiela, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

Philip, thank you for your perfect rating of Marriott Columbus Northwest. We are delighted you had an excellent stay and were able to enjoy quiet accommodations. The pleasure would be ours to welcome you back!

It's exciting to learn that you had a great stay, Lynn! Please revisit soon!

We are glad to hear you had an enjoyable stay at Marriott Columbus Northwest! We appreciate your high rating and hope to have the opportunity to welcome you back again soon.

Thank you for your top score! We look forward to your next stay with us!

Daniel, we are delighted to hear you had a great stay at Marriott Columbus Northwest! Thank you for your high rating. It would be our pleasure to welcome you back for another wonderful experience.

Thank you for your five-star rating, Micah! We hope to be your preferred property whenever your travels bring you to the area!

Brandon, thank you for taking the time to provide us with your valuable feedback. We are glad you had an overall enjoyable stay, though we are saddened to hear that you were displeased with your room type. Please accept our sincere apology that you did not find our front desk team understanding and helpful. We will be sure to review your feedback further with our team in order to improve our guest experience in the future. The pleasure would be ours to welcome you back, as we are confident that we can provide you a better stay.

We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you, Malik!

Your perfect score has brightened our day, thank you! Come back soon, Nicole!

Christie, your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

Thank you for your perfect rating, Elizabeth. We are happy to hear you were pleased with your stay and enjoyed our restaurant. We at Marriott Columbus Northwest hope to have the opportunity to welcome you back again!

It was a pleasure to serve as your home-away-from-home, Elizabeth, and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

Jeremy, thank you for your high recommendation of Marriott Columbus Northwest. We are delighted you had an excellent stay and hope to have the pleasure of welcoming you back!

Michael, thank you for your perfect rating of Marriott Columbus Northwest. We are delighted to hear you had an excellent breakfast. We hope to have the opportunity to welcome you back again for a longer stay!

Penny, thank you for your high rating of Marriott Columbus Northwest. We are glad you had an excellent stay and found your accommodations clean and comfortable. We appreciate your feedback and hope to have the pleasure of welcoming you and your husband back!

Thank you for your perfect score, Kevin! It was a treat to have you settle in with us and we hope you'll return for another memorable experience soon.

Mark, we at Marriott Columbus Northwest thank you for your perfect rating. It is wonderful to hear you had an outstanding stay and found our team friendly and welcoming. The pleasure would be ours to welcome you back!

Amy, thank you for taking the time to review your stay. We are saddened you had a disappointing experience and sincerely apologize for the inconvenience. We take pest concerns very seriously and have prevention and remediation protocols in place to keep our rooms at their best state. Our team has been notified and we are addressing this issue. It is our hope that you will provide us another opportunity to impress you in the future.

Thank you, Nicolina, for your five-stars. We look forward to your return and we hope it's soon!

Thank you for rating your stay, Krysta. We're confident you'll enjoy a much-improved guest experience the next time you visit.

Thank you for staying with us at Marriott Columbus Northwest! We are glad you had an overall enjoyable stay, though we are saddened to hear your bed was not comfortable. Please accept our apology for the inconvenience. We hope to have another opportunity to welcome you back and provide you a more comfortable experience.