외관

컴포트 스위트 콜럼버스 이스트 브로드 여행 후기

3 out of 5
컴포트 스위트 콜럼버스 이스트 브로드
70 Chris Perry Ln (E Broad at 270), Columbus, OH

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 46개 이용 후기 중 32개" "
평점 8 - 좋아요. 46개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 46개 이용 후기 중 2개" "
평점 4 - 별로예요. 46개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 46개 이용 후기 중 5개" "

9.2/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice large rooms
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Kevin,Thank you for your stay. We're thrilled to hear that you enjoyed our spacious rooms! Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Sergio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for business or family trips. Great service
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Sergio,Thank you for your positive feedback. We're delighted to hear that you had a great experience during your stay with us, whether for business or family trips. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of outlets and USB charging options. Clean and quiet!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Kathleen,Thank you for sharing your positive experience with us! We're delighted to hear that you found plenty of outlets and USB charging options available and that you enjoyed a clean and quiet environment during your stay. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Scott 님, Bloomer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is very nice
2024년 4월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Scott,Thank you for your stay. Appreciate your nice comments about our hotel. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Sheila,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

6/10 - 괜찮아요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was surprised to return to my room and the bed wasn’t made. There was a sign on the door, telling me I have to request a daily cleaning. Because they service the room every three days.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear Yvonne, We appreciate your feedback and apologize for any confusion regarding our housekeeping schedule. We've implemented this policy to minimize disturbances, but we understand that it may not suit everyone. Your comfort is our priority, so please feel free to request daily cleaning during your next stay. We hope to welcome you back soon!Warm regards,Hotel Management

10/10 - 훌륭해요

T 님, Jericho

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Guest,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - 좋아요

Heather

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent. The room was very nice and the surrounding area is great.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Guest,Thank you for sharing your positive experience! We're delighted to hear that the staff was excellent, the room met your expectations, and you enjoyed the surrounding area. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Binod

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Binod,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Binod

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My recent stay at this hotel was a letdown, especially considering its premium price. The breakfast was disappointing, noise levels were high, cleanliness was lacking, and the room felt cheaply furnished. Also, the hotel's strange location, with storage units and water towers nearby, added to the uncomfortable feeling, making it seem like staying in a tent in a cemetery. Overall, I cannot recommend this hotel.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Dear Binod,We sincerely apologize for the disappointment you experienced, and we regret that we did not meet your expectations, especially given the premium price. We take your comments seriously, and your concerns regarding the breakfast, noise levels, cleanliness, and room furnishings will be addressed with our team to ensure improvements are made. Additionally, we understand that the hotel's location contributed to your discomfort, and we apologize for any inconvenience this may have caused. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always quiet, pleasant stay
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Dear Melissa,Thank you for your 5-star review! We are thrilled to hear that you enjoyed the tranquility of our hotel. Our team is dedicated to creating a serene and pleasant environment for every guest. We look forward to welcoming you back for another peaceful stay soon. Warm regards,Hotel Management

10/10 - 훌륭해요

Christy

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Dear Christy,Thank you for leaving us a 5-star rating. We're thrilled to know you enjoyed your stay at our hotel. Your feedback is incredibly valuable to us and we hope to have the opportunity to welcome you back again in the near future for another fantastic experience.Warm regards,Hotel Management

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Customer Service. Place is extremely quiet.
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Melissa,Thank you for your kind words. We're thrilled to hear that you experienced great customer service during your stay with us. Providing a quiet and comfortable environment is a priority, and we're pleased to know that you found the place extremely quiet. We appreciate your feedback and look forward to welcoming you back!Sincerely, Hotel Manager

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it will stay again
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Danielle,Thank you for your wonderful comment. We're thrilled to hear that you loved your stay with us! Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

4/10 - 별로예요

Lebert

좋아요: 직원 및 서비스
Friendly and helpful desk personnel. Conner successfully addressed most of my concerns. Wishing hin well in his future endeavors.
2024년 1월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 12일
Dear Lebert,Thank you for your stay. We appreciate your kind words about our friendly and helpful desk personnel, especially Connor, who successfully addressed most of your concerns. It's fantastic to hear about positive interactions with our team. Thank you for your well-wishes for Connor's future endeavors. We value your feedback, and we hope to welcome you back for another satisfying experience in the future!Sincerely, Hotel Manager

8/10 - 좋아요

J

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing that I could see that was wrong with the room. Was the bathtub had a really bad stain on the bottom for just being remodeled thats pretty bad? Looks like it needed to be replaced and the kids couldn't take a Bath there was no plunger or stop. Ask for customer service. It was okay except during check in. No one let me know exactly what time breakfast was at?
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Guest,Thank you for choosing our hotel and providing your valuable feedback. We apologize for any inconvenience you experienced with the bathtub stain and the lack of information about breakfast timings. Your concerns will be addressed with our team to ensure improvements. We appreciate your understanding and hope to welcome you back for an enhanced experience.Warm regards,Hotel Management

8/10 - 좋아요

Terri

Needs more electrical plugs on sides of beds not just in the center.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Dear Terri,Thank you for your valuable feedback. We appreciate you bringing the need for more electrical plugs near the beds to our attention. Your input is important, and we'll certainly consider it for future improvements. We hope you had an overall comfortable stay and look forward to hosting you again in the future.Warm regards,Hotel Management

10/10 - 훌륭해요

MAURICE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very respectful and professional. The rooms are spacious, clean and quiet surroundings. I, Maurice Porter recommend this place.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 31일
Dear Guest,Thank you for taking the time to share your positive experience. We are delighted to hear that our staff's professionalism, spacious and clean rooms, and quiet surroundings contributed to your satisfaction. We appreciate your recommendation, Maurice Porter, and look forward to welcoming you back on your future visits.Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Renovated fourth for just great
We stayed in the newly renovated fourth floor and found the room to be clean, comfortable and very well laid out. The lobby was clean and functional. The free breakfast buffet was very limited and the hot dishes were not good. We cannot speak to the conditions on any other floor.
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 29일
Dear Guest,Thank you for your feedback. We're pleased to hear that you enjoyed your stay on the newly renovated fourth floor and found the room clean, and comfortable. However, we apologize for any disappointment with the limited free breakfast buffet and the quality of the hot dishes. Your feedback is valuable, and we'll consider it to enhance our offerings. We hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

titilola

2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 29일
Dear titilola,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

8/10 - 좋아요

Maurice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality and service is very good here. Continue the awesome job.
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Maurice,Thanks for the stay and the positive feedback. We're thrilled to hear that you had a great experience with our hospitality and service. Providing excellent service to our guests is our top priority, and we're delighted that you found it to be very good. Your kind words are truly appreciated, and we'll continue to strive for excellence. We look forward to welcoming you back and providing another exceptional stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Rex

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 25일
Dear Rex,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always quiet and very clean
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 22일
Dear Melissa,Thank you so much for your kind words. We are so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Heather,We thank you for your 10/10 rating and hope that your stay with us was pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Lora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very clean, convenient to all locations, and the staff was very friendly and helpful. We would definitely stay there again.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Lora,We're delighted to hear about your positive experience! Thank you for appreciating the cleanliness, convenient location, and friendly, helpful staff. We look forward to hosting you again in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were no hotel amenticies in the room & staff not very helpful with area testurants
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 11일
Dear Russell,We apologize for the inconvenience you experienced with the lack of hotel amenities in your room. Additionally, we regret any challenges you faced in obtaining information about local restaurants from our staff. Your feedback is valuable, and we'll address these issues to improve our services. We hope to have the opportunity to make it right on your next visit.

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very Quiet, easy parking
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 30일
Dear Melissa,Thank you for your stay. We're glad to hear that you enjoyed a peaceful and quiet stay with convenient parking. Your comfort and ease during your time with us are important, and we're pleased that these aspects of your visit met your expectations. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Harley

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Harley,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was big. Room was clean. Yay.
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Michael,Thank you for your positive feedback. We're thrilled that you enjoyed the spacious and clean room during your stay. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Susan

출장 여행, 가족 여행
별로예요: 직원 및 서비스
The worst stay ever.. we left a day early for safety..we were not able to get a refund, they kept out money and blocked Expedia from returning it.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 18일
Dear Susan,Right now, we have noted your comments as mentioned for further review and investigation. We will investigate the matter thoroughly and take appropriate action to address these issues. I'm sorry for any inconvenience.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Kathy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It was quiet and clean. However the front desk clerk was not good. He double charged me and I am still working to get my money returned. Got a bad vibe when I walked up to the desk, seemed disinterested in really doing his job. Bottom line I unfortunately was right.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Dear Guest we apologize for the inconvenience for your double charge but front desk agent have taking care immediately please allow few business days to show credit to your cardhowever there was confusion due to same last name and very similar first name arriving same day but again we are sincerely apologize and hope you have better experience next timeThank you

10/10 - 훌륭해요

Chris

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 26일
Dear Chris,We're thrilled to hear that you had an outstanding experience during your stay. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back in the future and providing you with the same exceptional service and accommodations.

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 24일
Dear Timothy,Thank you for your feedback. We're pleased to hear that you found your room clean during your stay. Your comfort and satisfaction are our top priorities, and we appreciate your positive comment. If you have any more feedback or if there's anything more we can do to enhance your experience, please feel free to share. We look forward to hosting you again in the future.

10/10 - 훌륭해요

CJ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Michael F

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 13일
Dear Michael,We appreciate you taking the time to provide a rating for your recent stay. We're sorry to see that your experience didn't meet your expectations. If you have any specific feedback or concerns you'd like to share with us, please feel free to reach out. Your input helps us enhance our services for future guests.Thank you for choosing our hotel, and we hope to have the opportunity to improve your perception on a future visit.

10/10 - 훌륭해요

Renee

가족 여행
Was remodeled and there was a lot of stuff laying around
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 3일
Dear Renee,Thank you for your feedback regarding the recent remodeling of the hotel. While renovations can lead to improvements, it's important that the process is managed well to minimize disruptions and ensure a clean and organized environment for guests. We apologize for any inconvenience you experienced due to items left around during the remodeling. Your comments will be taken into consideration to ensure a smoother and more comfortable stay in the future. We appreciate your understanding and hope to have the opportunity to host you again.Sincerely,Hotel Manager