i really apologize you did not enjoy your stay. We are under new management and in the process of upgrading the hotel and rooms. We are putting in new sinks. We would like to know what room you stayed in so we can check it because we thought all rooms had been installed with new granite sinks. We hope you give us another chance in the future after all remodeling has been done. I apologize on behalf of the staff, we have hired some new employees and they are still in the process of learning

we apologize for the inconvenience but we program our keys one day at a time so if the key is lost, another person cannot find it and use it to gain entrance into any guest rooms.

sorry you had a bad experience at our hotel. The staff members are still in training because we are under new management. And the staff member that had access to the laundry room for the towels was at a meeting out of town

we really apologize you for all this problems and we was really busy and we had that guest check out at end movement because of there trip got cancelled so they check out . we are the new owner of the property and we are working on renovation and that day we receive new headboards and other stuff so they were trying to change it out so guest get a better place .we want to change out everything out soon as possible and provide a better service to everyone. once again i really apologize and please give us another chance so we can provide a better service than this

we apologize for inconvenience and we would like to see you back at our property and please give us a chance to provide you a better service. we are the new owner of this property and we have change almost everything out but we are still in progress of changing too.

we apologize for all the problems you had at the hotel but we are the new owner and we are working on changing everything out and repair everything but need little time and all of your guys help so that why we rent rooms out and let the guest know that we are in progress of working but we need money to do all this .so please give us a another chance for it and we would like to see you guy back again so we can get chance to provide you a better service

thank you for your survey

we apologize for the problem you experience at the hotel we will work on it and get fix it.we hope to see you back for we can provide you with better service next time.

thank you for taking time out and writing a survey for our hotel and we hope to see you again.

we had all your information came from expedia and it was a prepaid reservation that why our staff asked just for your name and handed you the key.we will work on the problems you had at the property and we hope to see you again so we can provide better service next time.

thank you for taking time and writing a survey.we are so sorry for the lock problem you had.and we are glad to here everything was great.please come back to our hotel we will be really happy to see you back here and give us a chance to provide you better service next time when you come.thank you so much once again for the survey.

we apologize we are renovating so we did not have any queen beds open we hope to see back again so we provide you a better service and have chance to correct our mistakes