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햄프턴 인 콜럼버스 I-70E/해밀턴 로드 여행 후기

2.5 out of 5
햄프턴 인 콜럼버스 I-70E/해밀턴 로드
2093 South Hamilton Road, Columbus, OH

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 673개 이용 후기 중 230개" "
평점 8 - 좋아요. 673개 이용 후기 중 205개" "
평점 6 - 괜찮아요. 673개 이용 후기 중 99개" "
평점 4 - 별로예요. 673개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 673개 이용 후기 중 70개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

SANG HOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔이 전반적으로 깨끗하고 아늑한 느낌을 주었으며, 호텔 서비스도 만족스러웠습니다.

8/10 - 좋아요

Mark

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Offe pot had some kind of gross mold growing in it where you put the coffee !!!! Showed it to the guest services desk person and they apologized and that’s it ! Just struck me as not really surprised at it or concerned !
2024년 4월에 1박 숙박함

4/10 - 별로예요

Joni

좋아요: 직원 및 서비스
별로예요: 청결 상태
No TV
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Paola

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Great staying in
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Daniel 님, Boardman

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I called several times before we left to double check if there was a crib on site. No one answered although the Expedia website states that they had them available. We had to purchase a pack and play because they did not have them like stated on the website. There was a storm and the window leaked terribly. Not just the window but water was pouring down from the side of the wall next to the window, right over the air conditioning unit. We had already unpacked everything and set up our newly purchased pack and play and with a baby with us it was too much of a nuisance to repack everything and move rooms. I try to stay at Hampton Inns when I travel and this was the worst experience I’ve had in terms of the building condition.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

JeAnne

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was charged a $250 fee for “stolen/missing or damaged item” that wasn’t my fault. When I attempted to contact front desk about the problem nobody answered the phone or was at the desk. The room was dirty when I arrived, the whole second floor smelled like marijuana. Will not be staying here again nor will I recommend anyone to do so in the future
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

merhawit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location great environment from the staff
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very nice place but pool needs to get cleaned often. And a suggestion of adding apps like Netflix or Hulu on TV that residents can log in on to their accounts. Staff are very responsive and helpful
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

gladys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed how everything. What I didn’t like how loud was the people next to my room I had a hard time fallen asleep and this continued until 3 am.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Freeway, Plenty of Restauraunt
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Trevor

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got double charged for my room because I booked through Expedia. First time in 3 years that this has happened. Front desk lady acted like it was normal. I did get my money back but I don’t appreciate not being told before booking that they’ll charge you twice.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Dr. Rita

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
This is the second time I stayed here and both times the elevator is out. We had to insist on a ground floor room. Breakfast was good.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice furnishings, updated, oleasant front desk staff
2023년 12월에 1박 숙박함

8/10 - 좋아요

Valeria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

4/10 - 별로예요

Richelle

The elevator was broken, the showers were cold, the pool was just shocked and staff said to wait only 30 minutes before getting in. The water was so cold that no one could use it. The fitness room smelled like cat urine and was not useable. Some staff were rude while others were nice.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Saba

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check in, we were told the elevator was just then out of service and if we like could wait in the lobby till fixed to accept a room on 3rd floor, however there was no functional elevator to date of check out and that was extremely disappointing as we were having trouble with getting to the 3rd floor room on foot! Honest information would have helped us make informed choice at the outset. Also, no restaurant on site was inconvenient to say the least. Would not recommend.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel experience of my life
Everything was broken, elevator didn’t work, pool out of service, shower curtain broken, stains on the floors, bathroom door doesn’t close correctly and there was a car in the parking lot blasting music from midnight until 3 am.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Barry Everett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Decent
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room key card kept deactivating daily
2023년 10월에 3박 숙박함

4/10 - 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was not cleaned after first night stay, rrom keys quit working twice during stay and hotel front desk attendant could not be found for 10-15 min
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

4/10 - 별로예요

Jane

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very disappointing
The front door was broken so had to be left open 24/7. I took a stairwell and saw another exterior door that didn’t close. The furniture in the room needed cleaning- dirty upholstery. There was coffee & a coffee maker but no sugar/ creamer. The sheets didn’t seem like they fit the king size bed The staff was very kind and seemed frustrated with the condition of the hotel
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

gordon 님, pueblo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff
2023년 10월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Driving home to PA
Hampton Inns are pretty consistently good, but this hotel is a little dated. Bed was fine, but not amazing. Bathroom needed washclothes (front desk fixed us up), out of shampoo, and faucet was very loose at sink. Pretty quiet room and breakfast was fine. No real issues, but guessing this property is older compared to peers.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Olivia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again.
ROBBED! We arrived after a knee surgery, only to learn that the elevator and pool were both out of order. They could have called us before we drove 3hrs to get there to warn us but they didn't. We couldn't get to any of the available rooms because of the broken elevator and obviously after a surgery couldn’t use the stairs (and the kids didn't have the pool). The front desk agent, Meridith, told us (at check in) that we could cancel our reservation and look for another hotel in the area without being charged. So, we went to find another hotel that had working elevators. They charged us the following morning anyway. After speaking with Annette, who told us the GM was on vacation and promised to call hotels.com and refund us herself, we felt relieved. Annette never returned our calls after that and we were not refunded. We were completely let down by this brand and will not be returning to any of their sister companies. We feel mislead and robbed. This was false advertising at the least and we deserve a refund!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jamiqua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2023년 8월에 1박 숙박함

4/10 - 별로예요

Denise

별로예요: 숙박 시설 상태 및 시설
My stay was unsatisfactory
I was not happy when I checked in and found out the elevator is not working and the Wi-Fi is out. Yeah I paid the same price for my room as though they were working. Also was charged $75 for each of my two dogs which I did not expect. I think that’s a bit pricey, the other hotels I stayed at was $25-$50 per dog. I was going to use the Keurig in my room for coffee in the morning, but when I raise the back put the water in there was mold inside the coffee pot. Staff was very kind and helpful.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible stay
The elevator was out of order, we could not come and go as we wanted for health reasons due to walking up and down stairs, There was no internet working. We needed bedding for our pull out couch. The clerk that was working on Friday Aug 11 at 9 pm told us that "she wasn't walking up and down the stairs, if you want it come and get it yourself".
2023년 8월에 3박 숙박함

4/10 - 별로예요

John

별로예요: 숙박 시설 상태 및 시설
Elevator was down, wifi was down. They gave us a room next to starcase,doors slamming and people running up and down all night. Bathroom was only partially cleaned. At this time I have no descent recommendation for this property.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Akoh epouse Achiambo

Good
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Olivia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

4/10 - 별로예요

Andrew

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
From the time of check in, our experience was very poor. The staff was overwhelmed and understaffed and was not kind to myself or other guests. Our room had a strange smell, the smoke detector was beeping and multiple lightbulbs were burnt out. I asked the front desk staff to address the issues multiple times. Finally, a maintenance worker came and replaced light bulbs and took the smoke detector off the wall and never replaced it. I felt this was very unsafe and neglectful. The property is decent and has much room for improvement but staff was not helpful.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Cheryleta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Dr. Rita

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator was out and staff didn’t care. The Wi-Fi was out and staff did nothing. Staff just said it’s temperamental and it happens.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Rena

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a Hilton....KEEP DRIVING.
This is NOT a Hilton brand. Nothing about this hotel is Hilton. Please keep driving. My family and I stayed here 3 nights (Fri-Monday). There's NO air in the lobby or hallway. We also didn't have any air in the first room they gave us. The elevator worked one day ONLY; and even then, it seemed like it was going to get stuck each time we used it. There was NO WIFI, so we had to search for so much on our phones. The front desk clerk didn't have any recommendations on food or excursions. The first room they gave us had no working phone, no working air, the door hinge was off the cabinet, no ice bucket, and the linen was dirty/stained. The second room they gave us had no working remote, no working light bulbs (it was actually broken out of the socket and just laid to the side), and the floors were uneven (so we were always stumbling throughout the room). No one ever cleaned our rooms and when we asked for more towels, they only gave us two. I have NEVER been to a Hilton brand hotel and experience such mediocre care in the building and amenities. This was a waste of money and time. OH and they had the nerve to try to charge you $150 for incidental fees. From what we experienced, they should have credited US $150 for having to deal with their raggedy building. Such a disappointment. Please DO NOT book here. I'm trying to help the next family.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Timothy

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is supposed to be “pet friendly” but they charge $75 per night per pet. We have a 7 pound dog and an 18 pound dog that do not shed and are well groomed and well trained. Someone was supposed to call me about reducing this charge but did not call. The room was dirty and smelled like smoke. I couldn’t wait to get out of there and would never come back!
2023년 7월에 1박 숙박함

8/10 - 좋아요

Amy

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Jon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst stay of our lives
Worst experience. Can't believe it was a Hampton Inn. It was filthy, no light in the elevator, only one towel. Room was disgusting and not clean with hair everywhere. I could go on forever. DO NOT stay here. Just hope we didn't bring bed bugs back with us.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jeffery

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Annette was wonderful! She provided outstanding customer service making our stay very pleasant. Comfortable bed and pillows
2023년 6월에 1박 숙박함

8/10 - 좋아요

Tatek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and cosy rooms, friendly staff and easy parking. I don’t know why the hotel needs registration and account to Hilton hotels to access the internet , it is kept as a mandatory which I believe is not appropriate.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Stewart

단체 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nastiest place I’ve ever stayed
No towels no toilet paper dirty rooms and bed clothes everything smells like weed the pool had stuff growing on it the ice machine had bugs in the ice.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Robert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Absolutely disgusting, no TP, Towels, soap, ice had bugs in it, elevator broken, furniture falling apart, AC broken, soiled TP behind the toilet, pee stained sheets, dirty towels found in closet, pool closed with film on water. Would not recommend my worst enemy stay here. We stayed with our ball team and the entire facility smelled like weed.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Ann

아이를 동반한 가족 여행
별로예요: 청결 상태
There is an added convenience charge initially at check in that is supposed to be reimbursed after check out should there be no incidentals. No where was that stated when booking. Still waiting on my refund.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT BOOK HERE!
Property is tremendously difficult to get to with an an unmarked service road as entry. The property sold my room without notice prior to my arrival and had none to offer me. Front desk clerk was rude and refused to process my refund.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Rebekah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
My stay was ok…. When I arrived I checked in dropped off our bags and left. When we get back my husband is running the water in the sink washing his hands I assume and water just started pouring out on the floor I told the front desk and she gives me a key for the room next door (1st floor) and the room had a lampshade on the bed no bulb and that sink didn’t drain at all…. So I go back to the front desk and she gives me a different room on the 3rd floor it’s after 10pm I’m tired been driving all day so we move to the 3rd floor everything works…finally winding down to get to sleep wake up next morning and see a condom wrapper on the floor next to the bed under the little nightstand 😳 now I’m feeling dirty as if the whole room is dirty. I was told my room would get a thorough cleaning while I was away come back bed is made beautifully but the condom wrapper was still there😳 how? So I go to the front desk and we all go to see the wrapper and the manager picked it up now I still feel my room was half ass cleaned if it was still on the floor. The manager was nice nothing towards her but my point is when you clean a room I thought that included vacuuming she was told it was a condom in the bed but thought she heard me say on the floor only problem I had was either way it was still on the floor. My bed was comfortable I slept on my own covers because I felt my room was not thoroughly cleaned I cleaned and wiped everything down before using anything
2023년 5월에 4박 숙박함