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햄프턴 인 & 스위트 웨스트 포인트 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 웨스트 포인트
5821 Highway 45 ALT S, West Point, MS

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 397개 이용 후기 중 247개" "
평점 8 - 좋아요. 397개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 397개 이용 후기 중 21개" "
평점 4 - 별로예요. 397개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 397개 이용 후기 중 18개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and quiet. Breakfast was not as expected.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Edwin 님, Mandeville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was fantastic...clean, large, carpeted, great bed and bath. The breakfast too was awesome...various quality and quantity of foods. The staff was very accommodating and friendly. Overall, a superb stay for 3 nights!
2024년 3월에 3박 숙박함

4/10 - 별로예요

Clara

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The king rooms have been renovated so that the bed is on the bathroom wall instead of on the wall facing the tv. So you can't see the TV from the bad and the ac blows directly on the bed. We stayed in one of these on a previous visit and asked to be moved to a different room. We were told that they were booked up but there were 2 cars in the parking lot. When we asked if we could be swapped with someone in a different room who hadn't checked in, the clerk told us she couldn't do that and then she said she didn't know how to do it. So we told her we would go somewhere else and I asked her to print a receipt showing no charge and she was unable to print that either. So, on top of the unsatisfactory room, she was unable to help us. Not sure who thought moving the beds in these rooms was a good idea, but it's not.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Pamela

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was really nice, helpful, and professional. The room was just ok. It wasn’t as clean as I would have liked it to be. One of the bed white comforter had a stain and the floor behind both head of the beds had not been swept. Luckily I was travel alone and the other bed was fine. The location is in a pretty convenient spot, however it is also near a train track that came through blasting it horns about 1:30a-2a. Due to the limited options in the area, this hotel is the better choice.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Rachel

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms appeared to be recently renovated
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

robert 님, Ames

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the room.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 객실의 편안함
OK but a few issues
The hotel was ok. I was put on the second floor and it was under construction. I also was put in a room with no microwave and refrigerator. I had no was to keep anything hot or cold. That was a major problem for me.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Brenda

2024년 1월에 1박 숙박함

4/10 - 별로예요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is located very close to railroad tracks and the train horns blared 3-4 times during the overnight hours and woke me up every 3 hours or so. It’s a great hotel in a convenient spot if you have earplugs.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Monika

단체 여행
별로예요: 직원 및 서비스, 객실의 편안함
When we arrived Laz the front desk person was great with everything. I get into my room no problem. My other two friends come to my room problem. We sitting have girl talk and get a complaint. They said we were to loud they were trying to sleep. The time was around 9 something and all we was doing was playing uno talking and laughing. The next day we leave for the day come back no room service done to our rooms. We had to go downstairs for towels for ourselves. Come in to take a nap and people playing at my door knocking on the door and running away playing. Get up then next day getting ready to leave and housekeeping tapes on my room door didn't give me time to get to the door or say anything and just walks on in my room.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Ben

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

James

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Wallace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hampton Inn - West Point, MS
Good stay
2023년 12월에 1박 숙박함

8/10 - 좋아요

Melissa

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Melinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Centrally located to restaurants and shopping. Room was very clean and comfortable.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place
2023년 11월에 1박 숙박함

8/10 - 좋아요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t have any hot water for the night, but the night attendant let us know before we checked in. Since it was during thanksgiving and egg bowl, we knew we didn’t have any other choices and didn’t want to drive 2 hours back home since it was later. So we decided to stay. During the overnight, I heard loud music and cars squealing. Everything else was great. I can overlook the hot water issue and the noise. It was very clean and comfortable. Located in a great area. We would definitely stay again!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jeanne 님, Rapid City

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
There was no hot water during our stay, reserved tor 11/10-11/13. We stayed 11/10 and Saturday morning had not hot water. The front desk staff said they were working on this issue, therefore, we didn't check out. There was construction at the hotel so thought it was perhaps related. Our brother-in-law across the hall had the same issue. We were gone throughout the day but our brother-in-law called back to the hotel to see if water issue was fixed. He was told no. Therefore, we booked a different hotel for Sat 11/11 and Sunday 11/12. We returned to this hotel and checked out about 5 pm. However, we were charged for part of the day Saturday since we hadn't checked out in the morning.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Cassandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best staff ever
The staff here is the best!! My son left a stuffed animal in the bed sheets and the staff located it and kept it for us till we could come get it. It is a precious stuffed animal he has had for many years. Also, several ladies at the front desk were wonderful and treated us like family. It’s customer service like this that makes a place special.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

DuShun

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Customer Service
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

MICHAEL

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no hot water for the entire stay, all weekend. staff kept telling us lies on repair. faucet in sink broken, toilet paper handle broken, empty shower gel and shampoo and when asked was told did not have more. my friends room couldnt even look the door for safety. terrible experience. I have asked to have my money back.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Emily

2023년 10월에 1박 숙박함

8/10 - 좋아요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay and the staff is excellent! All of them were so helpful and friendly! Big plus and will be staying here again. The bed was too firm for me but some like that. The shower made a squeaky noise but other than that it was a great stay!!
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Cassondra

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were dirty on the bed, the walls and carpet was dirty, the rooms are very small, the shower handle was broken, and the remote control didn’t work! Horrible experience!
2023년 9월에 4박 숙박함

6/10 - 괜찮아요

Adam

연인과의 여행
별로예요: 편의 시설/서비스
Room were very nice. Only downside was no hot water for a shower.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Cheryl

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, chesterfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this property is always the best! They go out of their way to accommodate your stay!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nicole

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, chesterfield

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was.very helpful… when we got to our room we discovered that the toilet did not work. They front desk quickly gave us a new updated room without any further issues.
2023년 8월에 2박 숙박함

8/10 - 좋아요

callen

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Shadrickus

I didn’t like that fact that whoever stayed above us jumped all night long. We were on the second floor and the jumpers were on the third floor. We didn’t sleep at all because of all the noise and jumping.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

RICKY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

VERONICA

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Debra

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, chesterfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The people who work there are the best!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
When we checked in on Saturday, the ladies were very nice- later that night around 2am, - not so nice. Let's correct this.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Laura

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The front desk staff were attentive. The room itself was disappointing for the Hampton chain. The bathroom had not been thoroughly cleaned leading me to question the cleanliness of the entire room.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, chesterfield

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Zach

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Nora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was one of the nicest Hampton Inns we have stayed in. Great room, reasonable rate, and wonderful staff.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Kenric

2023년 3월에 1박 숙박함

8/10 - 좋아요

Greg

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

MARIA 님, Newburgh

There was no one at the front desk when I arrived. I waited for 20 minutes until finally someone came in from a back office. The rooms were fine except some weird stains on the walls
2023년 2월에 2박 숙박함

8/10 - 좋아요

Jennifer

2023년 2월에 1박 숙박함