외관

라 퀸타 인 & 스위트 바이 윈덤 컬럼버스 웨스트 - 힐리아드 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 417개" "
평점 8 - 좋아요. 1001개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 140개" "
평점 4 - 별로예요. 1001개 이용 후기 중 75개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 52개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Pam

연인과의 여행, 출장 여행, 반려동물 동반 여행
Stayed for 4 nights. Room was never cleaned. Garbage was taken out once. Dirty towels were removed twice but never replaced. Had to go to the front desk to get clean towels.
2024년 4월에 4박 숙박함
답변 제공: Andy L 님, 2024년 4월 15일
Pam,I will share your comments with our team in hopes to provide better service for you in the future. Did you talk to one of our front desk members to inquire about you housekeeping issues? Please call our front desk to see if we can help resolve any future issues.Thank you for telling us of your issues.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No water to drink at breakfast time, also orange juice machine not working.
2024년 4월에 2박 숙박함
답변 제공: Andy L 님, 2024년 4월 15일
Laura,Thank you for taking the time to review your stay. Unfortunately we are having issues with our water dispenser in our breakfast room but the one in our fitness room is working. Our juice machine does work but is turned off after breakfast hours. Once our part comes in for our water dispenser we will have it back in service soon. thank you.

8/10 - 좋아요

Michael

가족 여행
Our room was spacious and welcoming. Breakfast options were ok but limited. I would stay again!
2024년 4월에 1박 숙박함
답변 제공: Andy L 님, 2024년 4월 13일
Thank you for your review of your stay.Thank you and hope to see you again!

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Culver’s next door…doesn’t get any better than that. Really liked their camera system, made me sleep at ease knowing my cars safe outside.
2024년 4월에 1박 숙박함
답변 제공: Andy L 님, 2024년 4월 13일
Thank you!

10/10 - 훌륭해요

Congrong 님, Granby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to a Tesla supercharger and a lot of restaurants. A very convenient location.
2024년 4월에 1박 숙박함
답변 제공: Andy L 님, 2024년 4월 9일
Good morning,Thank you for your review, may team and I are pleased you had a good stay and LaQuinta Columbus west.Hope to see you again real soon!

10/10 - 훌륭해요

Keyona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok, for the price.
2024년 4월에 1박 숙박함
답변 제공: Andy L 님, 2024년 4월 8일
Keyona,Thank for your review of your stay with us.My team and I are pleased you had a great stay and hope to see you again soon.

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and a great staff!
2024년 4월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 4월 2일
Thank you for taking the time to review our property. Please come again when you are in Columbus!

10/10 - 훌륭해요

Rocio 님, Other

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean not only room but also the property inside/outside. Good breakfast. The only downside was a bit noise at night with peopel yelling in halls, slaming doors late at night unfortunately from other customers.
2024년 3월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 25일
Thank you for taking your time to give us feedback on your recent stay. I will share your kind words with our staff.

10/10 - 훌륭해요

Roger

2024년 3월에 1박 숙박함
답변 제공: Andy L 님, 2024년 4월 13일
Thank you

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The receptionist Felicia was great! She made time to talk to my son and he loved her. Great employees make great business
2024년 3월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 4일
Thank you for taking the time to let us know how we are doing. Stay again the next time you are in the Columbus area!

4/10 - 별로예요

Briana

2024년 3월에 2박 숙박함
답변 제공: Bennie 님, 2024년 3월 7일
Briana, I'm sorry we did not meet your expectations please let me know what we could have done to have made your stay better

10/10 - 훌륭해요

Deborah 님, North Hero

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here frequently and find staff very helpful & friendly & very convenient on and off Interstate with shopping & dining options within walking distance.
2024년 2월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 4일
Glad to hear you enjoyed your stay! I will share this with staff and please come again!

6/10 - 괜찮아요

Louis

단체 여행
Had ants all over the room and bathroom. The staff was nice but they had just had a power outage causing check in problems. Need to update elevator old and dusty. Young man at the front desk was super nice
2024년 2월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 4일
I'm sorry to hear your stay didn't meet expectations. We are trying to address the ant situation and are glad you took your time to give us feedback.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Comfy beds.
2024년 2월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 4일
Thank you for taking the time out of your day to make a wonderful review. We are happy to see that you've enjoyed your stay and we hope to see you again soon, have a wonderful day!

10/10 - 훌륭해요

Abigail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 2월 12일
Thank you so much for taking your time to review your recent stay with us. Please come back again when visiting in the Columbus area!

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable room, only comment is the breakfast was not the best
2024년 1월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 1월 24일
Thank you for taking the time to comment on your recent stay. We are glad you were comfortable and hope you will consider staying again the next time you are in Columbus!

10/10 - 훌륭해요

Nathan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were amazing and made us feel at home. The location is right across from a Walmart for anything you might need and the cleanliness of the rooms was impeccable.
2024년 1월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 1월 24일
Thank you for taking the time to let us know how we are performing. Stop again the next time you are in Cokumbus!

6/10 - 괜찮아요

Nachadalingam

Night duty Front desk staff was very friendly and the day time front desk staff was not friendly and very irritated to answer any questions Finding bugs in the room and need to change rooms Not a good place to stay
2023년 12월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2024년 1월 3일
Thank you for your feedback and rating. We appreciate your honest insight and will be sure to address this with our management team. Thank you for staying with us. We look forward to welcoming you as our guest again soon.Have a safe trip!

4/10 - 별로예요

Cristina

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Room and facility was ok. Appeared clean but was somewhat outdated. Went downstairs for breakfast the first morning an hour before it was over and they claimed they “ran out”. Second day we showed up 2 hours early and the hot food was already out. This was on a weekend and they did not refill anything once it was empty even though there were multiple people asking and just showing up to eat. Front desk and service kept stating they “ran out”.
2023년 10월에 2박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2024년 1월 3일
Thank you for providing feedback on your recent stay. We are sorry for your experience with your recent stay. We are sorry for the disappointing experience with our breakfast. We will certainly share this feedback with our management team. We appreciate you choosing to stay with us, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Have a safe trip!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Right price, good, clean, pet friendly, near Walmart and restaurants. Overall good place to stop along trip on interstate 70.
2023년 12월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 12월 23일
Thank you for taking the time to provide feedback on your stay. Come see us again on your next trip to Columbus!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very quiet and very clean.
Quietest place I think we've ever stayed except for on an island. Front dest folks extremely nice. I guess my only issue is the breakfast selection. The eggs and sausage were not very good. I'm diabetic and can't eat the waffles and baked goods so I depend on the "protein" items.
2023년 12월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 12월 23일
We appreciate your taking the time to provide feedback on your recent stay. Gome back again!

10/10 - 훌륭해요

Roni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Very nice stay. Room was clean, bed was comfortable. All staff was super friendly!
2023년 12월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 12월 23일
Thank you so much for providing your feedback on your recent stay. I will share with the staff. Come back again!

10/10 - 훌륭해요

jeff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 12월 23일
Thank you for providing feedback on your recent stay.Please come back again!

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
had a great over night stay at la quinta inn !
2023년 12월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 12월 23일
Thank you for your kind words regarding your recent stay.Please come again!

6/10 - 괜찮아요

Jackie

출장 여행
The hotel needs some maintenance.
The breakfast had bread so stale I literally broke in half in front of the attendant, the small individual milk carton, which was not expired, was spoiled so must be a refrigerator issue. The bathroom in my room has a broken exhaust fan the clicked like a fuse box, a broken towel hook on the back of the door and the faucet switch to go from bath to shower was also broken.
2023년 11월에 5박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2024년 1월 3일
Thank you sharing your feedback with us. We are sorry to hear that your stay was not up to par, and to hear that the bathroom was in need of repair. We are sorry to hear that the bread was stale and the milk was spoiled. We will ensure to pass along your feedback to our executive management team as this does allow us the opportunity to improve our services. We do hope to have the opportunity to welcome you back to provide a better experience, so please feel free to contact us should you need any assistance.Have a safe trip!

10/10 - 훌륭해요

Louis

2023년 12월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2024년 1월 3일
Thank you for your rating for our LaQuinta Inn & Suites Columbus-West. We were delighted to see that we could provide you with a positive experience for your stay. Thank you for staying with us, we look forward to welcoming you back as our guest in the future.Have a safe trip!

6/10 - 괜찮아요

james

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
3 days the bread was stale milk was soured. Also our bathroom was nasty around the toilet
2023년 11월에 3박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2024년 1월 3일
We appreciate you providing feedback. I'm sorry to hear about the problems you had with the state of your bathroom, as well as the stale bread and sour milk. We will be sure to share your comments with our management team. We hope to have the opportunity to welcome you back soon!Have a safe trip!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and convenient
2023년 11월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 11월 28일
Thank you for taking the time to provide us feedback on your recent stay. Come back again soon!

10/10 - 훌륭해요

Jen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We've stayed there before and the property has been updated. Beds were very comfortable!
2023년 11월에 4박 숙박함
답변 제공: Bonnie 님, 2023년 11월 28일
Thank you so much for taking the time to provide us feedback on your recent stay. Come back and see us again the next time you are in Columbus!

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Stay in Columbus
We had a two night stay here for a family trip and overall we were happy with our stay. The room was clean, beds were comfortable, and the hotel is conveniently located near several different restaurants and a Wal-Mart. On the second night of our stay, there was an issue with the lock on our room and the door wouldn’t open. Hotel management gave us the use of the adjoining room as well as our original room, which we greatly appreciated. All of the staff we encountered during our stay were friendly and we enjoyed the continental breakfast in the mornings.
2023년 11월에 2박 숙박함
답변 제공: Bonnie 님, 2023년 11월 28일
Thank you for taking the time to provide us feedback on your recent stay. Please come again soon!

8/10 - 좋아요

mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a good area for shopping and close ti the highway
2023년 11월에 2박 숙박함
답변 제공: Bonnie 님, 2023년 11월 27일
Thank you for takiing the time to send us feedback on your recent stay. We appreciate it!

10/10 - 훌륭해요

Daxing

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good I like it here
2023년 11월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 11월 22일
Thank your your review and being our guest. We are happy to hear you overall enjoyed your stay, and we hope to welcome you back in the near future!Have a safe trip!

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스
Nice stay. Affordable and always love a free breakfast.
2023년 11월에 2박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 11월 22일
Thank you for your review and being our guest! It was a pleasure having you and we are pleased that you enjoyed your stay. We hope to welcome you back soon for another wonderful stay!

10/10 - 훌륭해요

Elizabeth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Felicia the desk attendant was awesome great personality performance and over all professional
2023년 11월에 2박 숙박함
답변 제공: Bonnie 님, 2023년 11월 20일
Thank you so much for taking the time to provide feedback about your experience. I'll be sure to let our staff members know. Come back again whenyou are in the area!

4/10 - 별로예요

Chris

가족 여행
별로예요: 청결 상태, 객실의 편안함
Watch out for ants
Checked into our room and there were ants everywhere in the bathroom. The staff apologized and gave us a new room. The hotel smells like weed. The beds were uncomfortable. You can feel the springs in the mattress. Won’t go back
2023년 11월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 11월 14일
We are sorry your stay did not meet your expectations. We are taking steps to rectify the ant problem. Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Very nice overall
2023년 11월에 2박 숙박함
답변 제공: Bonnie 님, 2023년 11월 14일
Thank you for your feedback on your recent stay. Please come again!

10/10 - 훌륭해요

Frank

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurants not far at all. Good location
2023년 10월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 11월 9일
Thank you so much for taking the time to share your feedback. We are delighted to hear that you had a great experience with us, and that you were pleased with the your location. Our team takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the pleasure of welcoming you back soon.Have a safe trip!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wrapped up 7 days traveling to Niagra Falls and Cooperstown and this hotel proved to be the cleanest and quietest of them all!
2023년 10월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 11월 6일
Thank you so much for taking the time to review our property.It will be shared with staff and we hope you will stay here again the next time you travel in the Columbus area!

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Felicia at the front desk is so nice! Really appreciate her friendliness
2023년 11월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 11월 6일
Thank you for taking the time to review our property. It will be shared with staff. Stay again the next time you are in the area!

6/10 - 괜찮아요

Tsukasa T

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Big noise from upstairs'
Everything is OK except the noise. I could hear people's steps and walking sounds all the time from upstairs. Just too much.
2023년 10월에 3박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 31일
Thanks for your review and staying at LaQuinta Inn & Suites Columbus-West. We value your business with us. Our guests can count on us to keep our hotels clean, our team friendly, and everything in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better stay upon your return.Have a safe trip!

10/10 - 훌륭해요

Wayne 님, Ottawa

2023년 10월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 11월 16일
Thank you for taking your time to provide feedback on your recent stay. Please come again the next time you are in the Columbus area!

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Staff was very friendly and kind. Hotel kinda had a smell but nithing crazy just an older hotel smell. Breakfast was nice with two waffle flavors eggs and sasuage along with a variety of breads and cereal. Didnt use the pool this trip but it was open and wasnt super busy.
2023년 10월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 31일
Thank you so much for your review.We appreciate the positive feedback and will share it with the rest of our team.We hope to see you again in the future.Have a safe trip!

8/10 - 좋아요

Shelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 24일
Thank you for your review and being our guest! It was a pleasure having you and we are pleased that you enjoyed your stay. We hope to welcome you back soon for another wonderful stay.Have a safe trip!

4/10 - 별로예요

Gary

별로예요: 청결 상태, 편의 시설/서비스
2023년 10월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 22일
Thank you for taking the time to fill out a survey in regards to your recent stay here in Columbus-West.We appreciate your business. All surveys are reviewed at property level and your feedback is important to us. Thank you for choosing LaQuinta Inn & Suites.

2/10 - 너무 별로예요

Don 님, Columbus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This LaQuinta allows pets and I had a barking dog across from my room and pet hair in my room. The microwave plate had some kind of greasy oil on it and the shower had no pressure hardly at all.
2023년 10월에 3박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 21일
We sincerely apologize about your experience at our hotel. We will make the necessary improvements with our staff members and appreciate your feedback. Thank you for helping us get better. We hope that you will return for a better experience.

8/10 - 좋아요

Jason

2023년 10월에 2박 숙박함
답변 제공: Bonnie 님, 2023년 11월 8일
Thank you for taking the time to give us feedback on your recent stay. Come again when you are in the Columbus area.

10/10 - 훌륭해요

Josh

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay!
Very clean room. No signs of quick repair. Very neat and well appointed. Everything worked well and staff was friendly.
2023년 10월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 18일
Thank you so much for your review! We will share this with the LaQuinta Inn & Suites by Wyndham Columbus-West team to let them know to keep up the amazing work. We really appreciate you being our valued customer and sharing your rating with us and the community.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 19일
Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short on experiences. We're hoping you can give us another chance to make things right. We're using your feedback to some important changes. Hope to see you again.

8/10 - 좋아요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 19일
Thank you for choosing LaQuinta Inn & Suites on your recent visit. We appreciate your business, and we hope to see you again the next time you are in Columbus.

8/10 - 좋아요

Ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great experience. The only item of inconvenience was the fact there was no information in the room regarding breakfast hours nor was I told at check in.
2023년 10월에 1박 숙박함
답변 제공: LaQuinta Guest Relations 님, 2023년 10월 18일
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the experience but were sorry to hear there were some issues with information. Please rest assured we have addressed this with the team to ensure we improve on this.