스탠다드룸, 퀸사이즈침대 2개, 금연, 냉장고 및 전자레인지 | 책상, 노트북 작업 공간, 무료 WiFi, 침대 시트

슈어스테이 호텔 바이 베스트 웨스턴 바이마르 여행 후기

2.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 192개 이용 후기 중 58개" "
평점 8 - 좋아요. 192개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 192개 이용 후기 중 28개" "
평점 4 - 별로예요. 192개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 192개 이용 후기 중 18개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Rolando

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No breakfast and can’t find the staff.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Cyndi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hannah 님, 2024년 3월 11일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,HannahGeneral ManagerSureStay Hotel by Best Western Weimar

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
VERY NICE
2024년 2월에 2박 숙박함
답변 제공: Hannah 님, 2024년 2월 22일
Thank you for taking the time out to give us feedback. We appreciate your business and look forward to you staying with us again soon.

10/10 - 훌륭해요

loretta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Charlotte

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Construction on adjacent property. Cracked bathtub so water was everywhere and they even knew about it but still rented the room to me. Took a long time to get hot water.
2023년 11월에 1박 숙박함
답변 제공: Hannah 님, 2023년 11월 17일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,HannahGeneral ManagerSureStay Hotel by Best Western Weimar

2/10 - 너무 별로예요

JAMES

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Night desk attendant was very rude. Implied that 2 men needed a room with 2 beds. Also saud we had to wslk our pet out a side door and not out through the libby. I called several times to ensure this was a pet friendly hotel. It is not.
2023년 10월에 3박 숙박함
답변 제공: Hannah 님, 2023년 11월 1일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,HannahGeneral ManagerSureStay Hotel by Best Western Weimar

10/10 - 훌륭해요

DONNA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Nice Stay
This hotel is a gem, a great little motel at budget prices.
2023년 9월에 1박 숙박함

4/10 - 별로예요

elsa

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathtub was clean, but they c I uld put better toiletries
2023년 8월에 1박 숙박함
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2023년 8월 29일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 객실의 편안함
Surestay
Only complaint is that the lobby smelled of possible drug use when walking in. My children were asking what the smell was.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Monica

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Thommy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bed Bugs. I’m Pissed!!!!
It’s now 4:25am. I woke up around 3:25 itching all over. I felt raises on my skin. I informed the front desk. He gave me a room upstairs. Went to store to get Benadryl. Not sure if the other room has bed bugs also. I’m pissed. I want a refund plus!!!!! I have a video with a bug crawling in the bed.
2023년 6월에 1박 숙박함
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2023년 6월 19일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Ramiro Eduardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Julie

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
Run down, "free breakfast" was 1/2 loaf of bread, orange juice and coffee. Shower was moldy and had peeling paint
2023년 5월에 1박 숙박함

4/10 - 별로예요

Genise

별로예요: 숙박 시설 상태 및 시설
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2023년 5월 22일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

David L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Great value.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Joe

출장 여행, 가족 여행
I’m in the fire protection business. During check in I noticed that the fire protection system was completely shut down. I questioned the owner about the system and she tried to tell me that the system is fully functional. I told that her that her system is not functioning and she needs to have it checked but she continued to convince me that it is. I didn’t tell her that I was in the fire protection industry and didn’t want to argue with her about it. I don’t feel safe staying at a property that has no fire protection.
2023년 5월에 1박 숙박함
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2023년 5월 15일
Hello, due to the weather we had a power outage that morning. We wanted the technician to come out to make sure everything was okay but as it is a small town they couldn't come immediately. It is currently fully functioning. We apologize for the inconvenience.

10/10 - 훌륭해요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and nice clean room
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

David L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, clean functional rooms.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Roberto

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Shiralee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10 / 10
The hotel was an easy check in. The room was big and clean. The shower was powerful and the WiFi was amazing. Overall I would definitely recommend this hotel. Also had a good breakfast.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Rachel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome experience
Comfy and big rooms very good time.
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

jessica

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My son and myself got sick from the mold in the room. Ceiling in bathroom falling down from leak in ceiling. Mold in ceiling and wall. Beds uncomfortable.
2022년 8월에 2박 숙박함
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2022년 8월 31일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice for older motel..rooms where clean..staff was nice
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Pimela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great facility for the price
2022년 8월에 1박 숙박함

4/10 - 별로예요

Eloisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty hotel :(
As soon as you walk into the hotel, it smells dirty. Then you get to the rooms hallway and it smells even worse like cigarettes everywhere :( The room was very dirty, Carpet smelled and had Crumbs everywhere. Worst of all the bed sheets were dirty , bed uncomfortable and more disgusting were dead cockroaches in the bathroom. We didn’t even want to use the restroom or the shower
2022년 7월에 2박 숙박함
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2022년 7월 19일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

6/10 - 괜찮아요

JR

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

4/10 - 별로예요

Edward

별로예요: 청결 상태, 직원 및 서비스
Sure stay hotel
They did not clean my room for 3 days and they say free breakfast they had a honey bun and cupcake and a banana for their breakfast and it was on a Saturday the rest of the 4 days I was there they had nothing.The place smelled like mold I would never stay there again.
2022년 6월에 4박 숙박함
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2022년 7월 1일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Kenneth

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Gabe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and helpful.
2022년 6월에 1박 숙박함

4/10 - 별로예요

Megan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2022년 6월 15일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visiting Oakland Texas
I rented 2 rooms. They were excellent in being spacious, the beds being very comfortable and everything in the rooms were easily accessible. My only complaint was the bathtub seemed a little dingy. I wore shower shoes, so I was ok. The others in my party had no complaints. The only real concern we had was the hotel advertised free continental breakfast. We were there 2 nights and we only saw fresh coffee. When we were checking out the third day, one of our group overheard a guest go up to the front desk and ASK for a breakfast bag. We were never told that you had to ask for a breakfast bag upon arriving nor was it displayed anywhere, that we needed to request one at the front desk. Since the front desk knew we were staying for two days, we were curious as to why we were not offered the breakfast bags. All we had initially was fresh coffee. We were given breakfast bags upon checking out by chance but I was disappointed that we weren't offered the food in the beginning.
2022년 6월에 2박 숙박함

8/10 - 좋아요

Kenneth

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location if you are doing business in Weimar, easy access to town and the highway.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Jose

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Driving
The washing machine were not operational.
2022년 5월에 1박 숙박함

4/10 - 별로예요

Todd

가족 여행
별로예요: 숙박 시설 상태 및 시설
Bathtub stopper didn’t work-room layout extremely weird-even with curtains drawn, room was overly bright-while mostly clean room condition was not good
2022년 4월에 1박 숙박함
답변 제공: Hannah 님, 2022년 5월 2일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Hannah General Manager SureStay Hotel by Best Western Weimar

8/10 - 좋아요

Rufo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The AC unit in the room did not work and after telling the front desk that it was still not working.... Then he got upset and did not even bother putting me in another room just told me he would refund me the money but he thought it would be a good idea to go somewhere else... Thats not good customer service skills
2022년 4월에 1박 숙박함

8/10 - 좋아요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great no frills hotel. Rooms were spacious and clean, beds were comfortable, very quiet. Excellent Internet connectivity. Will stay again
2022년 4월에 1박 숙박함

8/10 - 좋아요

Michelle

2022년 3월에 2박 숙박함

8/10 - 좋아요

Gloria

연인과의 여행
좋아요: 직원 및 서비스
The lady running it was extremely pleasant. The room needed a vacuuming.
2022년 3월에 2박 숙박함

6/10 - 괜찮아요

Barbara

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice staff and went out of their way to help us after a mess with Expedia reservation. I had one reference number and hotel did not have that number, somehow after much time, the young lady found a number she could accept. Hotel was remodeled two years ago and that is nice but it needs a really good cleaning, especially the bathroom floors, horrible. Bleach would do wonders as floors have not been moped in some time. Through cleaning though out motel would be very helpful. With such nice family hate to give such a poor review but hotel needs a major cleaning.
2022년 4월에 1박 숙박함

8/10 - 좋아요

Catherine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean and quiet. The staff was pleasant and the price was reasonable
2022년 4월에 1박 숙박함

4/10 - 별로예요

Kimberly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for!
The hotel smelled very bad. It was a mix of grease and cigarettes.
2022년 3월에 1박 숙박함
답변 제공: Hannah General Manager SureStay Hotel by BW 님, 2022년 3월 31일
Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and quick check in
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Robbin

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Gregory

2022년 1월에 1박 숙박함

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
better than expected
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Thomas

2021년 12월에 1박 숙박함