외관

우드스프링 스위트 콜럼버스 웨스트 - 힐리어드 여행 후기

2.5 out of 5

이용 후기

5.0
평점 10 - 훌륭해요. 289개 이용 후기 중 37개" "
평점 8 - 좋아요. 289개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 289개 이용 후기 중 52개" "
평점 4 - 별로예요. 289개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 289개 이용 후기 중 118개" "

5.4/10

청결 상태

5.4/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Sharon

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It deserves a one star
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Lysa 님, 2023년 10월 9일
Thank you for the review.......We appreciate you.We take great pride in our hotel, and keeping everything clean and in order for our guests.Should you have any questions or need any additional information while staying with us, please feel free to contact the front desk or myself the General Manager Lysa. Again, thank you for taking the time to complete the survey.

4/10 - 별로예요

James

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
When I arrived at 9:30 pm, there was nobody in the office to check me in. They have a phone to dial 500 if it is after hours. I could hear the phone ringing in the office but nobody had forwarded the call from the after hours phone. I had to have some other people that stayed there go and get the person to come and check me in. The woman that finally did show up gave me a song and dance about how the phone system had been down since 4 that afternoon. The phone was ringing in the office...so it was a bunch of hogwash. Won't stay there again.
2023년 9월에 1박 숙박함
답변 제공: lb 님, 2023년 9월 11일
Dear Sir:I am very sorry for the problem you encountered when checking in. Unfortunately , the only phone that was ringing was in the office, the portable carry phones were not ringing. I understand this is not your problem, it was an issue on our end. The woman that checked you in was explaining that we were having a phone issue. Sorry this caused you to have a bad check-in, I would hope that you would give us another chance .

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was put in a smoking room. Didn’t realize that is what I had booked. All else was good
2023년 8월에 1박 숙박함
답변 제공: LB 님, 2023년 8월 14일
James,Thank you for letting us know how your stay at the Woodspring Suites -Hilliard went. I am so sorry you were placed in a smoking room, upon investigation, that is the only room type we had available. I hope you will give us another chance when your in the area.Sincerely:Lysa B

2/10 - 너무 별로예요

brittany

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: LB 님, 2023년 8월 14일
Brittany,I am sorry to see your stay didn't go as planned. I understand that you wanted a early checkin, however due to the hotel being full the night night before this was not possible. I hope you will try us again in the future.Sincerely,Lysa Burlison/GM

2/10 - 너무 별로예요

María

2023년 7월에 1박 숙박함
답변 제공: LB 님, 2023년 8월 14일
Maria,I am sorry you did not enjoy your stay at the Woodspring Suites . I would like to know what we could have done better to make your stay enjoyable. With feedback from our guest we are able to better improve on the needs of the guest.

2/10 - 너무 별로예요

Gary

2023년 7월에 7박 숙박함
답변 제공: LB 님, 2023년 7월 20일
Thank you for taking the time to do a review on your stay at the Woodspring Suites . I am sorry we did not meet your expectations. I would like to know what we could have done better. Please feel free to reach out if I can help in anyway.

6/10 - 괜찮아요

Eva

2023년 7월에 14박 숙박함
답변 제공: lb 님, 2023년 8월 1일
Ms. Eva,It was a pleasure having you stay with us at the Woodspring Suites Hilliard. I hope you enjoyed your stay. I would love to find out what we could have done better to earn a 10 score from you.I hope to see you again in the future. Sincerely,Lysa Burlison/GM

8/10 - 좋아요

CELESTINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Please note, there was no reservation so i had to pay out of pocket. the hotel said they have never had transactions with ebookers and that ebookers did not confirm a booking nor pay them at all. i trust you will be able to effect a full refund, cover the telephone charges and send a goodwill voucher. Your agents could not sort it out while I was in the USA. Upon return, I called your office to clarify and get a refund. the hotel itself was satisfactory and met my needs. Thank you.
답변 제공: LB 님, 2023년 7월 13일
Dear Celestine,Thank you for taking the time to inform the hotel of your experience upon checking in. I am happy that the hotel was able to meet yours needs and accommodate your stay.I hope you will stay with us if your ever in the area again.SincerelyLysa Burlison/General Manager

2/10 - 너무 별로예요

Hasan

2023년 6월에 7박 숙박함
답변 제공: lb 님, 2023년 8월 1일
Mr. Hasan,We appreciate you staying at the Woodspring Suites in Hilliard. We have enjoyed you and your family. I would love to speak with you to see what we could have done better during your stay. Please feel free to reach out to me if you have a few moments to talk.Sincerely,Lysa Burlison/GM

8/10 - 좋아요

Breanna

2023년 5월에 14박 숙박함
답변 제공: Lysa Burlison/GM 님, 2023년 5월 25일
Thank you for taking the time to send in a reviewfor the Woodspring Suites Hilliard. We love hearing from our guest what we are doing good and bad, this is the only way we know what we need to correct. I hope to see you again when your in the area.

10/10 - 훌륭해요

Brandon

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and quiet. However, I don’t like that you are responsible for taking out your trash, and you have to ‘swap’ out towels to get new ones.
2023년 3월에 7박 숙박함
답변 제공: LB 님, 2023년 3월 31일
Thank you for taking the time to do a review on your recent stay with our Hotel. We appreciate you and hope to see you in the future.

10/10 - 훌륭해요

James

2023년 3월에 9박 숙박함
답변 제공: LB 님, 2023년 3월 27일
James,Thank you so much for taking the time to put a review in for your recent stay at the Woodspring Suites Hilliard. We appreciate you , I hope you will stay with us again when your ever in our area. Again we appreciate you!!Lysa BurlisonWoodspring Suites Hilliard

8/10 - 좋아요

Paul

2023년 3월에 7박 숙박함
답변 제공: LB 님, 2023년 3월 31일
Thank you for sending in a review on our property, we value the opinion of our guest. We hope to see you in the future!

2/10 - 너무 별로예요

Kennedi

2023년 3월에 2박 숙박함
답변 제공: LB 님, 2023년 3월 6일
Dear Ms. Kennedi Charles,I am sorry you had problems ,I would like to speak with you. I am not sure what had happened, but I would the opportunity to make this right for you. Please feel free to call me directly at the hotel. I tried to call you but you mailbox is full. My name is Lysa Burlison I am the General Manager.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in, idk why you need a key to go in to the lobby, cuz then you need to call the front desk. But other than that. The room we got had a stove full fridge and it’s was supper clean. Definitely will stay here again.
2023년 3월에 1박 숙박함
답변 제공: LB 님, 2023년 3월 6일
David,Thank you for taking the time to do a review for your recent stay . We appreciate feedback from our guest, this allows us to know what we are doing wrong or right. The reason for the key is because we are a secured building , arriving after hours you do need to call the front desk. This allows us to keep our in house guest safe from people coming in and wandering around. We look forward to your return. If we can help you with future reservations , please feel free to give us a call. We appreciate our guest

10/10 - 훌륭해요

Paul

2023년 2월에 5박 숙박함
답변 제공: LB 님, 2023년 3월 18일
Thank you for taking the time to complete a review on our property. We love hearing from our guest on what we are doing right and how we can make your stay better.If you need anything at all please do not hesitate to let us know. We appreciate you!!

6/10 - 괜찮아요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was nice enough... The place needed a key to get anywhere and all the cameras kinda felt like we were in jail tho and even with all that there were several nights of people fighting and pounding on the doors. They guy across the hall from me decided to start knocking on my door several times a day wanting to play with my dogs. Decided to leave and stay somewhere else
2023년 1월에 14박 숙박함
답변 제공: LB 님, 2023년 2월 13일
Ms. Amanda,Thank you for taking the time to do a review on our property. Our Hotel is focused on security for our guest and staff. The building is a secured building for that very reason, that is why the doors are key entry only, this helps us to control who is in our building. As far as camera's that is also for security.I am sorry you were being disturbed by another guest, had it been brought to our attention we would definitely had taken care of it. I also was not aware of any fighting or pounding on doors. At time this was happening staff should have been made aware of it.We appreciate you and wish you safe travels in the future.

10/10 - 훌륭해요

Antonio

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean but the cleaner they used was to strong
2023년 2월에 1박 숙박함
답변 제공: LB 님, 2023년 2월 6일
Antonio,Thank you for taking the time to send in a review. Thank you for the feed back , I will definitely get with the housekeeper's and take your suggestion in account. We love hearing from our customers as to what we are doing right and what we can to improve. We hope to see you again in the future.

10/10 - 훌륭해요

Levi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 1월에 3박 숙박함
답변 제공: Lb 님, 2023년 2월 3일
Thank you for taking the time to put in a review for our property. I am happy to hear that you are enjoying your stay with the Woodspring Suites Hilliard. Should you need anything or have any questions please feel free to contact me. We appreciate our customers and love hearing what we are doing right or wrong..

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: LB 님, 2022년 12월 26일
Dear Laura,The Woodspring Suites -Hilliard thank you for taking the time to put in a reveiw on us. We love hearing from our guest. Please feel free to allow us to host your stay anytime your in need of a place to stay.Sincerely,Lysa Burlison/General Manager

4/10 - 별로예요

Christopher

좋아요: 청결 상태
Paper thin walls, no carpet, no wall hangings to absorb sound, no hair dryer. Excellent bed, however.
답변 제공: LB 님, 2022년 11월 28일
Dear Christopher,I am very sorry that you were not happy with your stay at the Woodspring Suites. Unfortunately for guest that prefer carpet in the hotels they stay with and full service amenities, we are a Extended stay hotel that has full kitchens in all the rooms and hardwood floors through out the hotel. Hairdryers and other amenities are available at the front desk if needed. I am sorry you were under the impression we are a full service hotel. I am glad you like the beds and were able to get a good nights rest.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m going into my 5th week here. I have no complaints.
2022년 9월에 14박 숙박함
답변 제공: LB 님, 2022년 10월 17일
Thank you for putting in a review for us, I hope you are enjoying your stay. Should you need anything during your stay please feel free to call the front desk and we will be happy to help. We appreciate you!!LB

6/10 - 괜찮아요

Debra

좋아요: 객실의 편안함
They did not have our reservation. The room was a smoking room. It was late when we arrived. We had to call and wait for someone to let us in
2022년 9월에 1박 숙박함
답변 제공: LB 님, 2022년 9월 26일
Ms. Debra,Thank you for taking the time to do a review on your recent stay. I do apologize for not having a non smoking room for you. We are an extended stay hotel and our front desk does close at 8pm. We do have staff on property and when we get a call from the lobby for a checkin past that time, it will take a few minutes for them to come to the desk. Again I do apologize.I hope you will come back and try us in the future.

8/10 - 좋아요

Ebony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and convenient
2022년 9월에 2박 숙박함
답변 제공: lb 님, 2022년 9월 23일
Thank you for putting in a review for the Woodspring Suites in Hilliard/columbus. We appreciate you. Hope to see you in the future.

2/10 - 너무 별로예요

Tonya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place in OHIO
I stayed one night due to a domestic violence situation, and was denied my refund.. all because the lady behind the counter made my husband out it into his name upon check in when the booking was in my name. I would like my money back for the 6 nights I did not stay
2022년 5월에 7박 숙박함

2/10 - 너무 별로예요

Sarah

I booked it online and 10 minutes before check in they called and told me they didn’t have a room for me to check in so they had to cancel my reservations
2022년 6월에 1박 숙박함
답변 제공: lb 님, 2022년 6월 10일
Dear Sarah, I am very sorry there was a problem with your reservation. If you are back in the area please give us another chance .

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible management
My son had stayed here in the past. The hotel itself is OK and recently remodeled. However, we rented a room for 2 weeks with confirmation, and were told when we got there that they were unable to rent to him. No real explanation, no advance notice. We were left scrambling for somewhere for him to stay. The hotel had his phone number, mine, and his father's. He was listed as the person staying there on the reservation. But they let us show up with 2 weeks of frozen food and other groceries, not knowing we were not going to have a room. It was extremely frustrating.
2022년 3월에 14박 숙박함
답변 제공: LB 님, 2022년 4월 12일
I am very sorry you encountered problems when you came to check in. I am getting with the staff to find out what happened and why you weren't notified in advance that there was an issue. Again, I do apologize, and I can assure you this will get resolved. Please feel free to call and discuss this matter with myself at the hotel, . I have no name or any information since it was sent in anonymous so I cannot contact you. Sincerely, Lysa Burlison/General Manager

2/10 - 너무 별로예요

Mark

2022년 3월에 1박 숙박함

4/10 - 별로예요

Brooke

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
I arrived around 11:00 to check in, and I had to call to a room, and wait for someone to let me in and check me in. While getting checked in, there were many other people behind the counter including a dog. They were very unprofessional. Also, I got charged on Expedia then they charged me again at the hotel. We got put into a smoking room, unintentionally (was the only room left but I wasn’t aware that that would be our room until we finished the booking process). Also -there is no complimentary breakfast, snacks or anything.
2022년 2월에 1박 숙박함
답변 제공: Lb 님, 2022년 3월 1일
Dear Brooke, I am very sorry that your check-in did not go well. We are a extended stay hotel and the desk does close at 8pm. There is always an attendant on duty and once you call them they will come to the desk and check you in. I am very sorry your check-in did not go well, and this has been addressed with my staff. Being an extended stay hotel we do not offer breakfast, we have full kitchens in your rooms. When making your reservations you should have told that we do not offer breakfast and also that the only rooms available were smoking. I am so sorry again for the issues you encountered. I would like to welcome you to come back and give us a chance to show that we are better than what you encountered. Sincerely, Lysa Burlison/General Manager

10/10 - 훌륭해요

Jeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 11월에 7박 숙박함
답변 제공: LB 님, 2021년 11월 29일
Mr. Jeong, Thank you for allowing the Woodspring Suites in Hillard to host your recent stay, we appreciate our customers, and appreciate you taking the time to post a review. I hope you come back to see us soon. Please feel free to call me if I can help with a reservation.

10/10 - 훌륭해요

Zahra

2021년 8월에 7박 숙박함

2/10 - 너무 별로예요

Stephanie

2021년 7월에 1박 숙박함
답변 제공: -Brandon, Guest Engagement Team - WoodSpring Suite 님, 2021년 7월 22일
Hello Stephanie. Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Ripped off by manager
Beware of this manager!! I had an animal that ruined a chair. I was charged $700 which I paid. I was then kicked out and they kept the 5 days that were already paid for. I psid for the damage and they stole 5 nights of hotel.
2021년 6월에 7박 숙박함
답변 제공: Andy L. 님, 2021년 7월 3일
We don't do refunds at check you sign a paper that says that also he didn't tell us that he had a pet. He signed a paper saying he didn't have a pet. There was damage to the chair and he was charged for it.

2/10 - 너무 별로예요

Destinee

I didn’t stay they still charged me and said they’d refund me and I have yet to receive my refund.
2020년 12월에 8박 숙박함

2/10 - 너무 별로예요

Stepan

출장 여행
별로예요: 청결 상태, 직원 및 서비스
2020년 8월에 9박 숙박함

2/10 - 너무 별로예요

Deborah

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad bad
Its under construction.... Loud and should not be listed till finished... Or atleast post it is
2020년 8월에 12박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 8월 27일
We are so sorry that you experienced as a result of the construction. We are so sorry that this left you with a negative impression and wish you all the best in your future travels, Deborah.

4/10 - 별로예요

Scott 님, Pa

단체 여행
별로예요: 청결 상태, 편의 시설/서비스
No amenities,.....................,............................
2020년 7월에 2박 숙박함
답변 제공: Claire, Guest Engagement Team, WoodSpring Suites 님, 2020년 7월 29일
Thank you for your feedback, Scott. We are so sorry that you were not aware of our additional service package options. One package includes linen exchange, another provides more frequent housekeeping, another a cookware set, etc. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. We are so sorry that was not what you expected and was an inconvenience during your stay. We hope you'll visit us again for a truly wonderful experience.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 7박 숙박함
답변 제공: Clarie, Guest Engagement Team, WoodSpring Suites 님, 2020년 7월 29일
Thank you for your feedback, James. We are so sorry that you were not aware of our additional service package options. One package includes linen exchange, another provides more frequent housekeeping, another a cookware set, etc. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. We are so sorry that was not what you expected and was an inconvenience during your stay. We hope you'll visit us again for a truly wonderful experience.

2/10 - 너무 별로예요

Aaron

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 7월에 13박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 7월 29일
Thank you for taking the time to review your recent stay at our hotel, Aaron. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.

8/10 - 좋아요

실제 이용하신 고객

2020년 7월에 1박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 7월 29일
What a wonderful rating! We are more than ecstatic to see that you enjoyed your stay with us and that our accommodations were able to meet your needs! Thank you so much for choosing WoodSpring Suites!

2/10 - 너무 별로예요

Someone 님, Columbus/ hilliard ohio

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty sink was broke /the toilet didnt flush it was clogged/ i was burning a inscent in my room and they tried to say i was smoking and charged my card 250 dollars after i had explained that i wasnt amoking i have never smoke in my life
2020년 6월에 9박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 7월 7일
I can't tell you how disappointing it is to read about the inconveniences that you experienced during your visit. We know how heavily of an impact issues like, plumbing problems can have on you during your stay. Regarding the smoking fee, we hope that our team was able to address this with you directly to explain these charges. We sincerely apologize for leaving you with such a bad impression of our hotel. We will make sure that we notify our maintenance team of the other issue that you mentioned so that we can use this as an opportunity for improvement to maximize the guest experience.

4/10 - 별로예요

Nathan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 2박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 7월 7일
Thank you for taking the time to review your recent stay at our hotel, Nathan. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.

2/10 - 너무 별로예요

LaKresha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: Claire, Guest Engagement Team, WoodSpring Suites 님, 2020년 7월 7일
Thank you for taking time to review our hotel, LaKresha. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.

8/10 - 좋아요

Mike 님, Littleton, NH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small kitchenette (two burners and one sink), full fridge, flat-screen TV (not smart)
2020년 6월에 1박 숙박함
답변 제공: Claire, Guest Engagement Team, WoodSpring Suites 님, 2020년 6월 29일
I am so sorry to hear that your experience was not the exceptional one we intended for you, Mike. Thank you for rating our hotel.

6/10 - 괜찮아요

Mark

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2020년 6월에 2박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 6월 24일
Thank you for staying with us, Mark. We are glad our accommodations met your needs during this stay.

8/10 - 좋아요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean,well maintained,safe inside and outside,plenty of parking,staff friendly.
2020년 6월에 7박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 6월 24일
We are so glad our accommodations met your needs so beautifully during this stay, Shannon. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we very much appreciate the recommendation. Thank you!

8/10 - 좋아요

ice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing good nor bad other than they didnt clean the room
2020년 6월에 7박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 6월 24일
Thank you for sharing your feedback. We're sorry our hotel didn't quite meet your expectations. Hopefully your overall stay was pleasant and met your needs. We hope you'll come back again soon.

2/10 - 너무 별로예요

CortneyDugger 님, Columbus Ohio

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only good thing about the property is the kitchen part of the rooms other than tht the service and overall stay was horrible!!
2020년 6월에 6박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 6월 24일
I'm so sorry to hear that this was your impression of our service, Cortney. In addition to our super clean rooms, we are known for our excellent, friendly service and I wish that had been your experience. Best wishes for your future lodging.

6/10 - 괜찮아요

Cody

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 11박 숙박함
답변 제공: Brandon, Guest Engagement Team, WoodSpring Suites 님, 2020년 6월 24일
Thank you for staying with us, Cody. We are glad our accommodations met your needs during this stay.