룸, 더블침대 2개, 장애인 지원, 금연 (Bathtub w/ Grab Bars) | 고급 침구, 책상, 노트북 작업 공간, 다리미/다리미판

라 퀸타 인 & 스위트 바이 윈덤 애틀랜타 커니어스 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 502개" "
평점 8 - 좋아요. 1000개 이용 후기 중 226개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 121개" "
평점 4 - 별로예요. 1000개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 71개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Tracey 님, Carrollton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 22일
Dear Tracey,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

2/10 - 너무 별로예요

Alice Denise

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was run down and unkept. The staff was never at the front desk, the elevator was disgusting, the room bedding was dirty and inside out, the tub was peeling, the toilet had black stuff in it that could have been cleaned, the carpet in the room was new and the counter tops were also new so that was nice. The shower was the best part it was nice and hot! Other than that I wouldn’t stay there again for free. Too scared to eat breakfast because the place was dirty so I can only imagine what the kitchen looked like. Poor experience. I have no idea how they got a rating higher than Marriott!!!
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 21일
Dear Alice,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.Thank you for bringing this information to our attention. We take these matters seriously and are working quickly to resolve the issue. We hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Clair

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Bathroom dirty, coffee machine broken. Property is disheveled
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 21일
Dear Clair,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Marlon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, along with great service
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 17일
Dear Marlon,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 - 좋아요

Marlon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the overall convenience.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 17일
Dear Marlon,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

2/10 - 너무 별로예요

Ward

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tv didn’t work, no hot water, dirty toilet
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 14일
Dear Ward,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.Thank you for bringing this information to our attention. We take these matters seriously and are working quickly to resolve the issue. We hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Melissa Ann 님, Manhattan

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible had to switch rooms twice first room was filthy second room ac wasn’t working in hard to reach area never again
2024년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 12일
Dear Melissa, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

4/10 - 별로예요

Stanford

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
There was no exhaust fan in the bathroom. The bathroom was not clean. It seems we are paying more but getting less. The continental breakfast was terrible, no lids for the coffee cups.
2024년 4월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 4월 11일
Dear Stanford,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Robert

가족 여행
I like the close proximity to the highway. However, the property wasn’t very clean. The hallway had stains on the carpet and the stairwell was dirty. Also, my room carpet was’nt the cleanest and the bathroom could use a deep cleaning or remodel because the two swinging doors were just weird. The fitness was hot and didn’t have towels, cups for water or no remote control to watch either of the two televisions that were on the walls. Also, several dumbbell weights were missing. Finally, the breakfast didn’t have waffles even though there were two waffle irons on site and not in use. No Orange juice or fresh fruit which is a staple of a continental breakfast, if that was the goal!
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 5일
Dear Robert,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We take these matters seriously and are working quickly to resolve the issue. Thank you again, we hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Deondre

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 2일
Dear Deondre,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Frederick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They do not come in and make your bed in the morning they didn’t give clean towels. Also their continental breakfast was nonexistent. They ran out of everything very early in the morning would not replace it when I told them about bringing clean towels in they told me I had to come to the front desk at night to get towels they didn’t make the beds in the morning or clean the room would never stay in that place again.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 29일
Dear Frederick,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

4/10 - 별로예요

Casey

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room only got serviced one out of 3 nights. Tv was connected to light switch, so turned off when the lights turned off. Didn’t clean room or replenish bathroom except one out of three nights. Front desk was lovely and friendly though
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 29일
Dear Casey,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
At first glance the outside looked very shabby but when I entered the lobby and my room my opinion changed dramatically. Very clean, it smelled pleasant and there were no bugs or homeless people.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 29일
Dear Karen,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

4/10 - 별로예요

Jane

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 29일
Dear Jane,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Suzette

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Check out time could have been 12 noon breakfast options could be better
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 29일
Dear Suzette,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

jahmelia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel actually was great. Staff on the other hand was rude day of check. We did late check out. And the front desk and house keeping kept knocking at our door 1 minute after 12pm. Mine u check is 12pm they knock our door literally at 12pm waiting out side of the door. I traveled the world and never experienced such behavior. So unfortunately. Think about staying at this location is a big no.
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 29일
Dear Jahmelia,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this. Our check out time is 11am however we do offer late check out and that request has to be communicated to the front desk. I apologize for any inconvenience you may have experienced and we hope to have the opportunity to better serve you in the near future.

8/10 - 좋아요

Raven

2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 14일
Dear Raven,We’re so grateful that you took the time to give us a review. We do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience. It was our pleasure to serve you and we hope to see you again soon. Have a wonderful day!

8/10 - 좋아요

Monique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best service very kind nice. Price was reasonable.
답변 제공: Front Desk 님, 2024년 3월 29일
Dear Monique,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

2/10 - 너무 별로예요

Tiemea

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 29일
Dear Tiemea,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Clinton

2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 11일
Dear Clinton,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

6/10 - 괜찮아요

Fabien

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was clean, bed comfortable. Staff very friendly. The AC was not working (impossible to stop the fan through the AC unit or the wall unit, i had to unplug the unit from the wall). The bathtub was very old and no longer clean. The elevator sidings in disaray. Despite a great staff, i will not be coming back.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 19일
Dear Fabien,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

carmen

가족 여행
I didn’t like how old and outdated this property was. It needs an update badly.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 18일
Dear Carmen,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. I will pass on your feedback to our management team. On behalf of our entire team, thank you for allowing us to serve you, we hope to see you again soon.

4/10 - 별로예요

Matt

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Would not sit on the couch and the room smelled musty.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 15일
Dear Matt,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. Thank you again and we hope to have the opportunity to better serve you in the future.

4/10 - 별로예요

lisa

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived are sink in our room was clogged up had water in it and it was dirty I called down right away they said they didn't have a room to move us so we had to stay in our room with the broken sink we checked in Friday and left Monday morning and nobody came to fix it or offered to move us the next day when rooms freed up and I was bitten up by something in our room and I'm not sure what it was .
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 12일
Dear Lisa,Thank you very much for taking time to give us feedback. We're really sorry for the inconvenience you may have experienced. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. Thank you again and we hope to have an opportunity to better serve you in the future.

2/10 - 너무 별로예요

Marcus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffing poor
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 15일
Dear Marcus,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. Thank you again and we hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice spacious room an very comfortable bed
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 11일
Dear Ronald,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

4/10 - 별로예요

Susan

단체 여행, 연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower curtain wet DIRTY and reeked of urine. Staff was nice. Room assigned wouldn’t open and waited 20mins for another room after a long day of traveling
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 11일
Dear Susan,Thank you for taking the time to write this review, although we do apologize for any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. Thank you again and we hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Audrianna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The trash had not been changed in days, toilet wouldn’t flush, bed was not mad, and crumbs on the counter. Nasty. Do not trust their sheets.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 11일
Dear Aubrianna,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Huey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room . Nice options. Up to date . Good breakfast. Nice staff.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 11일
Dear Huey,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

4/10 - 별로예요

Darlene

출장 여행
별로예요: 편의 시설/서비스
I left a $300 sonicare diamondcare toothbrush and they threw it away without even waiting for me to come and get it. That's bad customer service. Period!
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 7일
Dear Darlene,Thank you very much for making time to give us feedback. We're really sorry for any frustration or inconvenience you may have experienced. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. Thank you again.

8/10 - 좋아요

Jeffrey

연인과의 여행
좋아요: 직원 및 서비스
Facility is a little outdated. Staff was very friendly
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 7일
Dear Jeffery,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, it helps us to improve our services. Thank you for allowing us to serve you, we hope to see you again.

6/10 - 괜찮아요

OWEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 5일
Dear Owen,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience. We hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Sylvester Jake

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 3월 5일
Dear Sylvester Jake,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. Thank you again and we hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a good hotel. The staff was exceptional, very gracious and welcoming. I would definitely stay here again.
2024년 2월에 1박 숙박함
답변 제공: Christina 님, 2024년 2월 27일
Thank you so much for your feedback. We are delighted that you enjoyed your stay with us and we hope to see you soon!

4/10 - 별로예요

Chris

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. The sheets and bedding were washed but covered in multiple dark stains. One particular spot was larger than basketball size and dark brown. No towels in the bathroom. Bathroom towel rack had been torn off the wall and reattached in multiple places multiple times. Elevator doors had laminate coming off on about a two foot section. Elevator control panel held in place with blue painters tape all around it.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 28일
Dear Chris,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.Thank you for bringing this information to our attention. We take these matters seriously and are working quickly to resolve the issue. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Kennesha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The facility overall was not bad. Cable was not working and the towels were dingy. The mattress felt like it needs to be replaced as well as the pillows. The staff were respectful and the room was clean upon my arrival. I didn’t have that typical hotel rest because the bed was not comfortable which kept me up both nights. The surrounding area was noisy even with a sound machine…Loved the restaurants being really close and all the major stores were close as well. Property was tucked away which was a good escape from the hassle of the area..
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 26일
Dear Kennesha,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Travis 님, Columbia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a lot around it but not a bad place
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 25일
Dear Travis,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good option for staying. Just 15 min away from Mystic falls Covington (vampires diaries) Hotel staff were very nice and kind.
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 25일
Dear Valerie,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

4/10 - 별로예요

CountryBoi

2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 20일
Dear CountryBoi,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Fang

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don't stay in this hotel, they will not give you the deposit for any reason and 100$ per day not giving back
답변 제공: Front Desk 님, 2024년 2월 21일
Dear Fang, A deposit of 100 is required for all reservations upon check-in for incidental security. The deposit is refunded upon check out and may take up to 10 business days to be refunded back into your account depending on your financial institution. If there are any damages or smoking in the room, the deposit is then forfeited. If you have any questions concerning your deposit, please feel free to contact the front desk at 770 918-0092.

8/10 - 좋아요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Plenty of parking
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 19일
Dear Harold,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Sotero

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 21일
Dear Sotero,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

CHRISTINE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was ok
2024년 2월에 2박 숙박함
답변 제공: Christina 님, 2024년 2월 17일
Thank you for your feedback and we look forward to seeing you soon!

8/10 - 좋아요

Coach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2024년 2월 17일
Good morning and thank you so much for your feedback! We are so thrilled to hear that you enjoyed your stay and we hope to have you back soon! Christina WellsAssistant General Manager

4/10 - 별로예요

Michaele

연인과의 여행, 출장 여행
I got to the property and checked in only to be given the key card to a room that was already occupied. Went back to the desk and was told they over booked king rooms and there were only doubles left. They were apologetic and said they would add points to my account for the inconvenience however things could have gone very bad when I opened the door to someone already in bed. How do you put someone in a room that’s already occupied? Do better!
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 15일
Dear Michaele,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. We apologize for any inconvenience you may have experienced and we hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds wasnt as big as I taught and the water was running out the sink slow.
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 12일
Dear Lisa,Thank you for your review. We’re sorry to hear that we did not meet your expectations. We’re constantly working to improve our service-Our mission is to provide excellent guest experiences, so we are sorry to have let you down.We take these matters seriously and are working quickly to resolve the issue. We hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Tanasia

Great
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 7일
Dear Tanasia,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

2/10 - 너무 별로예요

Kedrick

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charged me for smoking and I don’t even smoke check the review’s several people are saying the same thing
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 3일
Dear Kedrick,Here at LaQuinta, Atlanta Conyers, all our rooms are non-smoking rooms. We state our non-smoking policy at check in. If you have any further questions or concerns please feel free to contact the front desk.

4/10 - 별로예요

Thomas

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed at plenty of Laquinta hotels and this one was by far the worst. Everything was dirty... carpet, elevators, lobby, and of course. The room. It was very bad. This doesn't seem like a housekeeping issue, this seems like a general hotel issue and how they don't care to maintain the hotel. I would go out of my way not to stay here again.
2024년 1월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 2월 2일
Dear Thomas,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Marcia

좋아요: 청결 상태
The staff aren't the most friendly. The breakfast was not good and the room could've been a bit cleaner but overall decent stay for the price.
2024년 1월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 30일
Dear Marcia,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.