I can not stress enough about cleanliness in this hobo dump. When I checked in, I was told that housekeeping would be done daily. I work night audit at Marriott hotels, and I was appalled by the fact that they did not change out their sheets. My family slept in filthy beds for 4 nights (because they had a clean room when we checked in). My family’s socks have to be treated to get the sticky black stuff out of them. There was actual poop in the toilet from another person. When I asked for service I was told that “I’m not a housekeeper, it’s not my job” by the second shift clerk. In terms of maintenance, we couldn’t close our bathroom door as we would get stuck in the bathroom, and this scared me because it took me forever to get out! Paint peeling off the walls.
Breakfast is a joke! Snacks are not breakfast, even for grab and go. So much more money wasted on restaurants that serve breakfast than the breakfast that we were promised. Over half a thousand dollars wasted on this hotel, and I can honestly say that I don’t recommend this location! I work hotels. To be relatively relevant in the competition for the market, this location is garbage. So utterly ridiculous in their standards. Do better Windam!