스탠다드룸, 퀸사이즈침대 2개 | 책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대
예약 가능 여부 확인

홀리데이 인 익스프레스 & 스위트 쿠퍼스타운 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 쿠퍼스타운
4758 State Highway 28, Cooperstown, NY

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 640개" "
평점 8 - 좋아요. 1000개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 50개" "
평점 4 - 별로예요. 1000개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 19개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋음
장거리 여행 중에 머물렀던 숙소. 청결도는 훌륭했고 서비스도 괜찮았다.

10/10 - 훌륭해요

Daneane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

8/10 - 좋아요

christian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bruit de l’unité de chauffage
2024년 4월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was immaculately clean. The staff went out of their way to accommodate you. The gentleman behind the desk gave me perfect directions to the thruway to take home and was very nice. The woman that greeted us upon checking in was very pleasant. The housekeepers were friendly also. Breakfast couldn’t have been any better and the coffee… superb! We will definitely return there!
2024년 4월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 10일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

8/10 - 좋아요

Edith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great option for the price. Would definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 8일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a really nice room and everything was as expected for a Holiday Inn.
2024년 4월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 4월 4일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Alejandra 님, New Milford

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me
2024년 4월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 4월 2일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Heather

가족 여행
We love it every time we stay here, the staff is so friendly and we always enjoy our stay.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 1일
Heather, I am glad you enjoyed your stay and we hope to see you again at the Holiday Inn Express & Suites in Cooperstown, New York. Thank you for the kind review!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was perfect. We were able to easily get to all the attractions in the area. Gregory, the manager on duty, was friendly and helpful with directions to where we needed to go.
2024년 3월에 2박 숙박함
답변 제공: Guest Experience 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 27일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

8/10 - 좋아요

Daria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice and clean
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

Brian

좋아요: 숙박 시설 상태 및 시설
Moo
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 17일
Brian, we would like to thank you for staying with us. We are glad you enjoyed your stay. Thank you for the kind review and we look forward to next visit!

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay
2024년 3월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 3월 8일
Tracy, We are so glad you enjoyed your stay. We thank you for your positive review and look forward to your next visit!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 2월 27일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 21일
Michael, thank you for staying with us. We are so glad you enjoyed your stay and we look forward to seeing you again. Thank you for the excellent review as well, we appreciate it!

10/10 - 훌륭해요

Mark

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to my destination and staff was great.
2024년 1월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 31일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean and great breakfast
2023년 12월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 1월 17일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

8/10 - 좋아요

Tameika

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its nice
2024년 1월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 1월 17일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

Alyssa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and the pool and hot tub are great.
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 14일
Alyssa, Thank you for staying with us at the Holiday Inn Express and Suites in Cooperstown. We are glad you had a great stay. We look forward to seeing you again!

4/10 - 별로예요

Holly

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walked into the property to begin our exploration of Cooperstown and upon entering the lobby the chlorine smell was overwhelming- no eye contact was made upon checking in (she was in fact the chewing her food throughout check in). We came down a half hour later to check out the pool and have our daughter swim- upon entering the small space there was a family of 4 coughing and wheezing. Upon gathering chairs to try to sit we had such a reaction to the chlorine in the air our eyes were burning, red and tearful. We decided to make out way to the front desk to make them aware of the situation, and we were told that it was just us, no one else had complained. Mind you, we were with the other family that was at the pool who were legitimately worried about their children, and the reason why they were so much chlorine from permeating throughout the hotel. The smell was in our nose for the next several hours, despite trying to get some fresh air outside. Both people we engaged with were rude and completely ignorant of the situation. No apologies were made and we ended up leaving a day early despite our 2 tonight reservation. We did not feel comfortable and we didn’t take advantage of the breakfast, because the cleanliness of the hotel came in to play as well. Everything had a bleached smell, like they were trying to overcompensate for some thing. Such a disappointment as we planned to enjoy our time in the town but had to cut our trip short due to the accommodations.
답변 제공: Front Desk Team 님, 2024년 1월 10일
Thank you for choosing Holiday Inn Express & Suites Cooperstown and for taking the time to providefeedback about your experienceWe would like to start by apologizing to you for not meeting your expectations. We strive to make eachstay as pleasant and comfortable as possible, and we will use your comments to provide a betterexperience in the future.We hope that you will visit us again and give us the opportunity to better serve you in the future.Best Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We spent one night and a good portion of the evening in the pool! The only reason I rated you 4 instead of 5 stars is that the pool was too cold and there were some teenagers hogging the hot tub. My husband is disabled and we like to visit hotels and use the indoor pools to warm him up and get some exercise in the winter.
2023년 12월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 1월 10일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

William

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 6일
William, we are glad you stayed with us here at the Holiday Inn Express and Suites in Cooperstown. We look forward to your next visit!

8/10 - 좋아요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 6일
We appreciate you staying with us Megan and look forward to seeing you again!

6/10 - 괜찮아요

jess

가족 여행
별로예요: 청결 상태
Mediocre hotel at best. Not many options in cooperstown so it is what it is
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 1일
Thank you for staying with us. Please let us know what we can do to make your stay more enjoyable.

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 29일
We thank you for choosing the Holiday Inn Express and Suites in Cooperstown. We look forward to seeing you again!

10/10 - 훌륭해요

Brigita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 26일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 12월 19일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Suzanne

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 11일
Suzanne, Thank you for staying with us at the Holiday Inn Express and Suites here in Cooperstown. We look forward to seeing you again!

10/10 - 훌륭해요

Susan

2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 11일
Susan, Thank you for staying with us here at the Holiday Inn Express and Suites in Cooperstown. We are so happy that you enjoyed your stay. We look forward to seeing you again!

10/10 - 훌륭해요

Brett

2023년 11월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Ana, Thank you very much for staying with us. We are so glad you enjoyed your experience at the Holiday Inn Express here in Cooperstown. We look forward to your next visit.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the Baseball Hall of Fame. I can always trust a Holiday Inn to be clean and comfortable. Hotel personnel were very helpful with restaurant ideas and parking tips.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 12일
Karen, Thank you very much for staying with us. We are very glad that you had a great stay. We look forward to seeing you again.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 8일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 6일
Barry, We would like to thank you for staying with us and we are glad you had a great experience. We look forward to seeing you again.Thank you,Jason

10/10 - 훌륭해요

Amir

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very welcoming and helpful. The surrounding area was beautiful especially during the fall time. Perfect place to stay when visiting baseball town!
2023년 10월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 1일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 27일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Stay
Very nice hotel and nice stay. Sometimes had to ait for someone to come to the counter from the back, but this is a very nice hotel and very comfortable.
2023년 10월에 2박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 26일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

Edward 님, Elizabethtown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
May have been the nicest Holiday Inn we have stayed at.
2023년 10월에 1박 숙박함
답변 제공: Holiday Inn Express 님, 2023년 10월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown. We are glad your stay went well.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Front Desk Team

10/10 - 훌륭해요

Sharon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean professional staff. Great get away place
2023년 10월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

frank

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were pleasantly surprised by the overall quality of the facility. Attractive and well maintained on the outside. Inside was was nicely decorated, rooms were attractive and very functional, clean with all necessary equipment for a comfortable stay. Included breakfast buffet was to a reasonable standard and the staff was particularly pleasant and helpful
2023년 10월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 13일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay, Great Pancakes
The room was very comfortable and quite spacious. Breakfast was very good. I really enjoyed watching the pancake machine. 😋
2023년 10월에 2박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 13일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

6/10 - 괜찮아요

Jane

연인과의 여행
Average stay. Needs a little refurbishing-clean room rugs, replace worn cushions in dining area, replace rusted accessories in bathroom. Morning breakfast needs some help-too many guests, not enough food.
2023년 10월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 12일
Thank you for choosing Holiday Inn Express & Suites Cooperstown and for taking the time to providefeedback about your experienceWe would like to start by apologizing to you for not meeting your expectations. We strive to make eachstay as pleasant and comfortable as possible, and we will use your comments to provide a betterexperience in the future.We hope that you will visit us again and give us the opportunity to better serve you in the future.Best Regards,

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy and convenient access to cooperstown, very clean , neat facility . Room was well equipped and comfortable. I did not like that they included breakfast , but had no place to refill bottled water —and charged $3 per bottle
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 10일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Carol M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 10일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

william

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 6일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,Front Desk Team

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 6일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Lisa

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice. The hallways and areas inside the elevator were nasty. All in all a good place.
2023년 10월에 1박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 4일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & SuitesCooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand and improve the guest experience. We hope that you will giveus the opportunity to serve you again in the future.Best Regards,

2/10 - 너무 별로예요

Willard B

연인과의 여행
Broken curtains, very loud noise in bathroom fan That can not be controlled by room
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 3일
Thank you for choosing to stay at the Holiday Inn Express & Suites Cooperstown and providing your honest feedback on the Guest Satisfaction Survey.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future.

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 9월 27일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites Cooperstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.