수영장

라 퀸타 인 & 스위트 바이 윈덤 코랄 스프링스 유니버시티 드라이브 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1017개 이용 후기 중 285개" "
평점 8 - 좋아요. 1017개 이용 후기 중 237개" "
평점 6 - 괜찮아요. 1017개 이용 후기 중 168개" "
평점 4 - 별로예요. 1017개 이용 후기 중 136개" "
평점 2 - 너무 별로예요. 1017개 이용 후기 중 191개" "

6.6/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Richard 님, Tavares

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Carpet in hallway was filthy with dirt pilled up against the walls of the hall. In front of my room door there was a large hole in the carpet showing bare concrete. Kids ran up and down the hall most of the night laughing and screaming. I tried to get them to stop but they continued. I called the front desk and no one answered the phone. The only good thing was the morning breakfast. The young lady that was in charge did an excellent job in preparing the room and making it clean and safe for us who ate breakfast there.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Thanks Richard and it is a shame that parents do not "mind" their children any longer. The front desk associate, who is alone at night, was up helping another guest who is handicapped. I do apologize. Thank you for mentioning our Breakfast Attendant, as she is a super-star...

2/10 - 너무 별로예요

Christopher

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelt terrible, tv didn’t work. Entire building was stuffy and smelt weird. Did not end up staying, was not pleasant.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Thanks Christopher and you mentioned that due to weather, the sports event you were here for, was cancelled. We cannot control acts of God and I do apologize. We hope you and your family have a great week.

6/10 - 괜찮아요

zjazji

연인과의 여행, 출장 여행
Cleaner
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thank you zjazji

8/10 - 좋아요

bobby

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
would stay here again.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thank you Bobby, we appreciate it.

6/10 - 괜찮아요

Pete

and efficient. Pool was nice . We missed breakfast because it ended at 9am
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Pete,Thank you sir, we appreciate it. We are moving breakfast to 7am - 10am, per the majority of our guests requests.

6/10 - 괜찮아요

Ryan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cheap. Understaffed and under cared for. Lack of cleanliness.
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thank you for spending a week with us Ryan, we are appreciative.

4/10 - 별로예요

Julio 님, Tarpon Springs

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, no service, bad condition property
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thank you Julio

4/10 - 별로예요

Julio 님, Tarpon Springs

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only because of the location, all rest is so bad
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thank you Julio

4/10 - 별로예요

Julio 님, Tarpon Springs

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is a very well located property with a very convenient price, however is not clean, the service just does not exist, is practically self service, not room cleaning every day, is old and very bad condition amenities and room.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thank Julio and we are older but we are also priced lower than the competitors. The amenities are chosen by Wyndham and we have Dove lotion, shampoo, conditioner and soap. We also provided make-up wipes for guests as well.

4/10 - 별로예요

Isaac

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No recomiendo este lugar . Hicieron limpieza en el cuarto y literalmente no hicieron nada, las camas en pésimas condiciones con sábanas manchadas. Muy sucio y viejo todo.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thanks Isaac and have a great week.

10/10 - 훌륭해요

maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the area where it is located and you can walk around to restaurants.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thank you Maria, we are grateful to have earned your business and amazing review.

2/10 - 너무 별로예요

Jeremy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel didn’t smell good and had stains on the sheets and hair everywhere. Willnt stay here again. Lady is the lobby was fussing about bed bugs in her wig and biting her
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thanks Jeremy

6/10 - 괜찮아요

marvin

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Close to everything
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Thanks Marvin and have a GREAT day!

10/10 - 훌륭해요

Eladia

좋아요: 편의 시설/서비스
Very good
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Thanks Eladia and have an OUTSTANDING week.

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel room was very spacious and clean.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Thank you Sandra and have a prosperous 2024.

4/10 - 별로예요

Ladd

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This was an unfortunate experience. There were positive things. The staff was nice. The breakfast was good. That was it! This is a depressing and dirty property. There was garbage all over and the room was dirty with broken and hanging shower curtain rod and all wall light fixtures. The police were there one night dealing with domestic violence and it seemed that there were people living at the hotel. I did not feel safe and I don’t think expedia should be promoting this property
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Thanks Ladd and just to give you the scoop, guest do not live here and are not allowed to stay past a 30 day timeframe. In fact, they have to leave and may not come back for another 30 days. Unlike many hotels that are afraid to have police presence, we are not. We are super-safe, as we will call them in the drop of a dime. I am retired military and applaud the staff for calling the police, if they remotely think they are needed, as it keeps the guest & staff safe in the long run.

10/10 - 훌륭해요

Trini

좋아요: 편의 시설/서비스
Great
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Thank you Trini and have an amazing week...

4/10 - 별로예요

Bhaskar

출장 여행
I stayed 3 nights. But room is not clean. I am not happy. Not recommended.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Thank you for staying with us and please allow us to help you while you are here. I see no maintenance requests in our system and no issues mentioned. We like our guests to leave satisfied, so give us a chance while you are staying with us. Thanks again

10/10 - 훌륭해요

awilda 님, ny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 2월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Thanks awilda and have a prosperous New Year...

2/10 - 너무 별로예요

Ebenson

2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Thank you for staying with us for a few nights Ebenson. We appreciate you.

2/10 - 너무 별로예요

Aimee

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nasty , dirty would be putting it nice .
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Thanks Aimee and I know that when we spoke you had a non-working phone but as mentioned, I tested it myself and it was 100%. Being that you did not care for the hotel, I checked you out, as promised and refunded the difference. Also, thank your son for his service and have a great week.

4/10 - 별로예요

Tadyra

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The sheets were dirty and the rooms are outdated
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Thanks for staying with us for a few days, as we apprciate you.

6/10 - 괜찮아요

Clifton

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We booked a room with Kingsize bed, when we arrived the room wasn't available. The clerk at the front desk didn't communicate with us at all, the supervisor told us that we could get a Kingsize bed room the next day, which they took care of. The supervisor and staff were very friendly and helpfull, except the young clerk at the front desk. It seems that booking made via a third party doesn't guaranty the room you booked. (this was the explanation of the supervisor).
2024년 2월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Thank you Clifton

4/10 - 별로예요

Daeviid

It served its purpose as a place to hang my hat. But I would not recommend. Everything except for the bed was dated.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Thank you and have a great week

10/10 - 훌륭해요

wilbert

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Quiet area, clean room, good breakfast
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Thank you sir!

10/10 - 훌륭해요

Autumn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Thank you and have an amazing week.

8/10 - 좋아요

HEBRONIE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not bad probably I will come back 😏
2024년 2월에 5박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Thanks a zillion and have an amazing day!

4/10 - 별로예요

CHARLES

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Too old, poor shower and beds, old carpet This should be $80 per night. Watered down orange juice, the odour is not fresh.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Thanks Charles and we are an older property with an amazing staff. In looking at the rates that day, we were the least expensive property in the city. As demand rises, so do prices. I am sure you can understand. Have a great week sir!

8/10 - 좋아요

TAREK

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is more than good except for the cold welcome of the receptionist and the lack of luggage carts
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Thanks Tarek, I will see who checked you in and rectify the coldness..

8/10 - 좋아요

Maurice

출장 여행
좋아요: 직원 및 서비스
It’s reasonable. The price and location can’t be beat! I can see how somebody may not have a satisfactory room. The lobbies are worn and smell muggy and are somewhat damaged but my main issue was my room and it was good. I am severely allergic to cigarette smoke and pets so to avoid being discontent and sick… I called twice in advance to let them know about that so that they could clean and pick the right room for me. (I recommend this for any person to ensure a clean room) It was a success! If you’re on a budget I recommend it. The breakfast is good - good options. I appreciated my stay. Thank you
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

2/10 - 너무 별로예요

KATHERINE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very old deteriorated hotel. Filthy carpets.roaches in my room on the fourth floor. At check in the person was threatening about the rules. Just not nice. Maybe this hotel was good 50 years ago but I think it should be demolished. I’ve stayed many times at La Quintas on the east coast. I never expected this!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

2/10 - 너무 별로예요

sheyla 님, MIAMI

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very filthy
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

6/10 - 괜찮아요

Ly

단체 여행, 출장 여행
좋아요: 편의 시설/서비스
The room was big. The bed and bathroom was clean. It just had a funky smell but it's most likely because it's an old hotel and allows pets.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

6/10 - 괜찮아요

Kischa 님, Ardsley

2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

2/10 - 너무 별로예요

Brijesh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was on the second floor and was smelling really bad. The rooms were in real bad shape and wasn't cleaned or maintained well at all. We complained to the person at the front desk and they basically gave us febreeze to spray inside the room (they did spray it everywhere on the corridor on the second floor - not kidding).
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

6/10 - 괜찮아요

Daniel

2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Thanks for staying with us Daniel, we are grateful.

4/10 - 별로예요

Antonia

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was great. The hotel lobby looked nice but the rooms were awful. Everything is falling apart. They need to do an update. I was afraid the building was going to collapse. Breakfast was from 7:00 to 10:00 and by 9:30 they were already cleaning up and nothing left. This was on Saturday. The Sunday kitchen staff was better. I will never stay there again!
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

2/10 - 너무 별로예요

Pablo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't recommend no one stay in that hotel very dirty smell old carpet dirty.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

2/10 - 너무 별로예요

Dilia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we did not like any of the services in this hotel and everything was dirty and with a smell that was horrible and there was even bugs under everything and overall a bad experience.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

4/10 - 별로예요

Santhosh

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Every floor stinks very badly and there are not enough power outlets in the room. Toilets are very noise. The smart key does not work on room door. I had to change the keys couple of times in my two day stay. However the breakfast is good and the checkin process was fast. But the property condition is not as per expectations and needs to renovate and make it better and clean.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

4/10 - 별로예요

john

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is the worst place i ever stayed room smell like feet no-one cleaned room or made bed changed towels unless we asked staff .rug in room was never vacuum no-one told us breakfast was included when we checked in i was here on a funeral outside grounds never cleaned one cigarette butt was in front of the entrance all 3 days of our stay. terrible smell in rooms never again
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Thanks for the feedback and I apologize for the delay in responding, as I just returned to the office and will be out next week as well. I hope any issues and/compliments were brought to the attention of the Front Desk.Thanks Again!

10/10 - 훌륭해요

Dominic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 7박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Bless you and thank you Dominic. The staff works beyond hard and takes a lot of verbal abuse. We are pleased, that you are pleased.

2/10 - 너무 별로예요

Sashanna, Roshanda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will never book here again even if it’s the last Hotel on this planet . The lady at front desk was so rude it was our first time booking here and the they didn’t inform us of anything at all, by the time we went up to our room we were very disappointed of how filthy the carpets were and the mattresses were lumpy not to mention the pillows omg filth (not the cases) the pillow itself needs to throw out IMMEDIATELY , the shower curtains had hair all over , the crease in bath had mold the door to enter the room was so dirty you can actually see finger prints . VERY DISAPPOINTED for us who just need a clean place to rest . after going through all of that experience we decide to go by the pool to have a smoke we tried to relax there but as soon as we reach and started smoking the front desk lady came and said “Hey I need to close the pool”, paused, in such harsh and rude manner didn’t even try to inform us at all, I was shocked because they didn’t inform us of the rules nor hours, after exiting the pool we had to stand up outside the whole time to smoke because they’re weren’t no form of seating placed on the outside for you to sit and have a smoke so disappointed. Yet they say you can’t smoke on the Balcony . Makes no sense at all . So I guess we’re to hurry up and smoke before the pool closes or stand outside and do so.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 15일
Sashanna,I am aware of you reaching out to Wyndham regarding the pool hours. These hours are listed at the Front Desk as well as listed on a gigantic sign at the pool. You were more than welcome to smoke outside on the ground floor but the pool is required to be locked at dark, for the safety of children and drowning. We do not advertise a place to "sit & smoke" as you suggested. There is an alcove with a trash receptacle and ashtray on the side of the hotel for our guests. As you live locally, I am sure you could have found somewhere to have your smoke.

10/10 - 훌륭해요

Judith

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thanks a ton Judith, we appreciate you and thank you as well, for staying with us.

4/10 - 별로예요

frank

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hallways unkept and dirty. Key did not work had to get another Room dirty. Switched rooms Door to balcony locked and did not open
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Frank,Thanks and it's hard to keep up this time of year, as we are slammed. Had no idea the balcony door was stuck but thanks for letting us know, as maintenance staff has corrected.

2/10 - 너무 별로예요

CLAUDIA

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall poor conditions.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Thanks and I see you were here for 2 Nights in a suite and not a single issue mentioned.

2/10 - 너무 별로예요

Amalia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 8일
Thanks for staying with us all week, we appreciate it.

8/10 - 좋아요

John F.

Problems with keycard. Otherwise satisfactory
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Thanks John... The keys can wipe as soon as the get too close to a cell phone. Other than that, it is possible that the front desk agent did not make them for the entire stay. I a all about attention to detail and will ensure they are as well.