Will never book here again even if it’s the last Hotel on this planet . The lady at front desk was so rude it was our first time booking here and the they didn’t inform us of anything at all, by the time we went up to our room we were very disappointed of how filthy the carpets were and the mattresses were lumpy not to mention the pillows omg filth (not the cases) the pillow itself needs to throw out IMMEDIATELY , the shower curtains had hair all over , the crease in bath had mold the door to enter the room was so dirty you can actually see finger prints . VERY DISAPPOINTED for us who just need a clean place to rest . after going through all of that experience we decide to go by the pool to have a smoke we tried to relax there but as soon as we reach and started smoking the front desk lady came and said “Hey I need to close the pool”, paused, in such harsh and rude manner didn’t even try to inform us at all, I was shocked because they didn’t inform us of the rules nor hours, after exiting the pool we had to stand up outside the whole time to smoke because they’re weren’t no form of seating placed on the outside for you to sit and have a smoke so disappointed. Yet they say you can’t smoke on the Balcony . Makes no sense at all . So I guess we’re to hurry up and smoke before the pool closes or stand outside and do so.