Dear Harold,We are very sorry to hear that your experience on our premises did not meet your expectations. It would have been, however, more helpful if you had given us more information on the areas that require improvement, following your opinion.On your next visit to the area, please consider returning to the hotel in order to further discuss the weaknesses of the operation that you have identified during your stay and give us the opportunity to reconstruct your first impression.Sincerely,CHL team

Dear Leiser,We would like to thank you for choosing our hotel for your accommodation in Greece as well as for your great rating!We are thrilled that our facilities and services met your expectations and we hope to be one of your top accommodation choices when returning to the area!Sincerely,CHL team

Dear Jozef,Thank you for choosing our resort for your short accommodation in Loutraki and for taking the time to provide your valuable feedback! However, we regret that you felt our breakfast did not have the variety you expected since we try to provide an assortment of options catering to all customers. Our hotel is proud to serve "Greek Breakfast" which promotes the regional culinary heritage of Greece, approved by the Hellenic Chamber of Hotels.We would like to thank you again for giving us the opportunity to serve you and we hope to have the pleasure of hosting you again really soon! Sincerely,CHL team

Dear Joseph,Thank you for your positive rating!We are glad that you had a pleasant stay with us and we hope to be one of your top accommodation choices when returning to the area.Sincerely,CHL team

Dear PaulaWe would like to thank you for choosing our resort for your accommodation as well as for your great rating!Our aim is to create the best possible experience for our guests and we are thrilled to know that we met your expectations and that you enjoyed our relaxing pool and beach facilities with their stunning views!We hope to be one of your top accommodation choices when returning to the area and give us the pleasure of hosting you again in the not-too-distant future for yet another memorable experience!Sincerely,CHL team

Dear Roger,Thank you for choosing our resort for your accommodation and for sending in your comments. We regret that your dining experience did not entirely meet your expectations. Your comments will be passed to our F&B Department for further consideration and corrective measures targeting necessary improvements. However, we hope you give us the chance in the future to host you again in order for us to try to reconstruct your first impression and prove service effectiveness.Sincerely,CHL team

Dear Carlos,We are delighted to receive your wonderful feedback and really happy you had a great time staying in our resort! We are really glad you visited our Casino with its exciting atmosphere, lotteries, and many fantastic games of chance to choose from. We cannot thank you enough for your very welcome comments about our fab pool area set amidst our beautiful gardens and our comfortable and clean rooms. Hoping to be your top choice in travel accommodation when returning to Greece and look forward to hosting you once again for yet another exceptional stay!Sincerely,CHL team

Dear James,Thank you for your great rating! Hoping you give us the pleasure of hosting you again in the not-too-distant future! Sincerely,CHL team

Gentile Signora Lorena,La ringraziamo del tempo che ci ha dedicato per scrivere la sua cordiale recensione. E' per noi un grande piacere sapere di aver soddisfatto pienamente le sue aspettative e ci auguriamo di poter darle presto di nuovo il nostro benvenuto.La direzione di CHL

Dear George,Thank you very much for taking the time to comment on your stay with us and for your wonderful review! Our aim is to create the best possible experience for our guests and we are thrilled to know that we met your expectations and that you enjoyed our comfy rooms and our relaxing pool and beach facilities with their stunning views! We can assure you the area is definitely worth exploring and we hope you get the chance to visit us again in the not-too-distant future for yet another exceptional stay!Sincerely,CHL team

Chère Fabienne,Merci d'avoir pris le temps de laisser votre commentaire concernant votre séjour dans notre hôtel.Nous tenons à souligner que nous nous efforçons d'atteindre les meilleurs niveaux de qualité et de service, et nous sommes en particulier désolés d'apprendre que vous quittez notre hôtel déçue, surtout quand le problème repose sur notre personnel. Soyez assurée que vos commentaires seront examinés par le departement compétent afin de prendre des mesures correctives qui nous aideront à continuer d'améliorer nos services.Nous tenons à vous remercier d'avoir partagé votre inquiétude et de nous avoir fait part de vos précieuses suggestions et vous prier d'accepter encore une fois nos plus sincères excuses pour les désagréments que vous avez rencontrés.Nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur et nous donner la chance de restaurer votre confiance en nos services.Cordialement,L'équipe de CHL

Cher Robert,Merci d'avoir choisi le Club Hotel Loutraki pour votre séjour en Grèce et pour votre commentaire.Nous sommes très heureux d'avoir répondu à vos attentes en termes d'équipements et de services. Néanmoins, nous sommes désolés que le personnel du spa & service ne vous ait pas laissé entièrement satisfait, tout en notant que vos commentaires seront examinés par le departement compétent afin de prendre des mesures correctives qui nous aideront à continuer d'améliorer nos services quotidiennement.Nous souhaitons vous accueillir à nouveau dans notre hôtel lors de votre retour dans la région, afin de vous assurer de merveilleuses vacances.Sincèrement,L'équipe de CHL

Αγαπητέ Πελάτη,Είμαστε ευγνώμονες για την εξαιρετική κριτική σας αλλά κυρίως για το γεγονός ότι δίνετε ψήφο εμπιστοσύνης στις υπηρεσίες μας, όντας επαναλαμβανόμενοι πελάτες.Χαιρόμαστε ειλικρινά που προσφέρουμε ποιότητα στις σύντομες εξορμήσεις σας και περιμένουμε να σας υποδεχτούμε σύντομα ξανά για να απολαύσετε μαζί μας μια ακόμη ευχάριστη, χαλαρωτική εμπειρία.Με εκτίμηση,Η ομάδα της CHL

Αγαπητέ πελάτη,Θα θέλαμε να σας ευχαριστήσουμε που επιλέξατε την ξενοδοχειακή μας μονάδα για τη σύντομη απόδρασή σας και που συμμετείχατε στη βαθμολόγηση των εγκαταστάσεων και υπηρεσιών μας.Χαιρόμαστε που απολαύσατε μια ικανοποιητική διαμονή και ελπίζουμε να σας καλωσορίσουμε εκ νέου για μια ακόμη χαλαρωτική εξόρμηση καθώς το καλοκαίρι καλά κρατεί!Με εκτίμηση,Η ομάδα της CHL

Cher Monsieur Laddavanh,Merci d'avoir choisi notre complexe hôtelier pour vos vacances, ainsi que pour votre précieuse critique.Nous avons été ravis que vous ayez apprécié nos services rendus, les infrastructures de l'hôtel comme la piscine, la propreté des lieux, un domaine crucial pour notre établissementet les chambres bien pensées avec la vue unique sur le Golfe de Corinthe.Des travaux de rénovation ont lieu régulièrement ciblant les zones qui ont besoin d'être modernisées, et c’est notre intention de continuer nos efforts pour transformer votre séjour en une expérience unique!En esperant que vous choisissiez notre complexe hôtelier de luxe à votre premier retour dans la région, on vous garantit un séjour de plus agréable!Cordialement,L' equipe de CHCL

Dear Neville,Thank you so much for your absolutely great rating and for giving us the pleasure of hosting you! You are truly happy we met your expectations and really looking forward to welcoming you again to our resort when returning to the area.Sincerely,CHL team

Dear Sotiris,Thank you so much for giving us the pleasure of hosting you as well as for your positive review! We hope to be of your top choices of in-travel accommodation when returning to the area and look forward to hosting you again in the future!Sincerely,CHL team

Cher Alain,Merci d'avoir choisi notre complexe hotelier pour vos vacances, ainsi que pour votre précieuse commentaire.Nous sommes ravis que vous ayez apprécié nos infrastructures, récemment rénovées et bien pensées, et que nos prestations aient répondu à vos attentes.Une expérience client positive est quelque chose dont notre équipe est très fière, nous l'apprécions donc beaucoup et nous ne pouvons pas vous remercier assez pour vos commentaires positives!Nous serons heureux de vous accueillir dans l’avenir proche à Club Hotel Loutraki pour vous offrir une autre expérience agréable et unique!Cordialement,CHLgroupe

Dear Pamela,Thank you for giving us the pleasure of hosting you as well as for your positive review. We are very pleased to know that you enjoyed your visit to our beautiful resort and that we generally met your expectations.Especially, about the casino we would like to inform you that several works on floors and carpets in the casino are being currently carried out in order to improve guests' experience in the gaming area.We hope to be your top choice of in-travel accommodation when returning to the area and look forward to hosting you again!Sincerely,CHL team

Dear Ara,Thank you so much for your very kind and welcoming words about our employees and it is really rewarding to know that their services accomplished your expectations!Our hotel opened in 2002 and changes have been taking place ever since, while recently we embarked on a renovation program targeting areas of the hotel requiring intervention. We are sorry your experience did not meet entirely your expectations and your comments will help us evaluate and target areas requiring attention.Hoping for an opportunity to welcome you back for a great experience.Best Regards,CHL team

Chère Martine,Merci d'avoir choisi notre complexe hotelier pour vos vacances, ainsi que pour votre précieuse commentaire.Nous avons été ravis que vous ayez apprécié nos infrastructures, récemment rénovées et bien pensées, avec la vue unique sur le Golfe de Corinthe et les montagnes de Gérania.Nous sommes vraiment désolés de l’impression que notre personnel vous a donnée et que vous n’étiez pas satisfait de notre petit-déjeuner. Pour cette raison, nous tenons à vous assurer que les services concernés ont été informés pour leurs actions.Nous serons heureux de vous accueillir dans l’avenir proche à Club Hotel Loutraki pour reconstruire vos impressions sur les sujets soulevés et vous offrir une expérience agréable et unique!Cordialement,CHLgroupe

We appreciate you taking the time to share your feedback following your recent stay with us and we are really glad your overall impression was a positive one. We wish to apologize for any issues you may have encountered with the staff and we thank you for your honest feedback based on your relevant experience as it helps us improve our services.We hope you give us the opportunity to host you once again for an enjoyable and relaxing stay!

Thank you for your feedback following your recent stay with us. We regret your experience was not entirely up to your expectations but we hope you give us another chance in the future to change your first impression and to offer you a totally enjoyable experience.

We are thankful for your 10-point rating and truly glad we met all your expectations during your stay! We really hope you give us the opportunity and pleasure of hosting you again really soon!

Thank so much for taking the time to share your rating! We hope you had a pleasant stay and we are looking forward to hosting you again in the near future!

Thank you so much for your kind words! Hoping you give us the pleasure of hosting you again soon!

Dear Charles,Thank you for choosing our property for your short stay as well as for the time to rate your experience.We are really sorry that our facilities and services have not apparently met your expectations. It would be, however, helpful for our team, if you could provide us with more information regarding the issues that led you to this low evaluation, given that corrective actions can be considered.We hope to give us another chance in the future to change your first impression.Yours sincerely,CHL Team

Dear Guest,Thank you for choosing our resort for your holidays as well as for the positive rating of your experience. We are really glad you enjoyed our facilities and services and we hope you give us the chance to serve you again shortly.Yours sincerely,CHL Team

Dear Angela,It was a true delight reading your very positive and enthusiastic feedback on our property! We are dedicated to offering our guests an unforgettable stay and it is a true pleasure and rewarding to know you enjoyed our facilities.We were really pleased that you highlighted and appreciated the versatility of our facilities with its variety of indoor and outdoor spaces, in this impressive setting by the sea.Thank you so much for choosing our resort for your holidays and we truly look forward to welcoming you back soon and offering you yet another magnificent and relaxing stay! Yours sincerely,CHL Team

Dear Steve,Thank you so much for your amazing review which was a true joy to read! We were delighted to know you had a fabulous experience while staying with us and that you thoroughly enjoyed and appreciated the complete and wide range of our services, our superb facilities, and our resort’s privileged location! We truly look forward to hosting you again soon for another fantastic experience!Yours sincerely,CHL Team

Dear Ilan,Thank you for having chosen our establishment for your holidays as well as for your 8-point rating!We are glad to understand that you experienced an enjoyable stay with us and that our facilities and services met your expectations. We are looking forward to welcoming you soon back to Loutraki!Best Regards,Club Hotel Loutraki Team

Dear Lauren,Thank you for taking the time to post your review and for sharing your positive comment about our sumptuous breakfast.We regret your overall experience did not match your expectations and we apologize for any negative experience with our staff which we can assure you is the exception. We are happy to inform you that we have recently embarked on a renovation program addressing sections of the hotel that require intervention. We hope you give us the chance to host you again in the future to enjoy our upgraded services for the ultimate relaxation experience.Yours Sincerely,CHL Team

Dear Hugo,Thank you for choosing our hotel for your holidays as well as for your 8-point rating on Hotels.com! We are glad to understand that you experienced an enjoyable stay with us and that our facilities and services met your expectations. We hope for an opportunity to welcome you again soon for an even better experience!Yours sincerely,CHL Team

Dear Eric,Thank you for taking the time to rate your experience in our hotel!It is really rewarding to know that your stay at Club Hotel Loutraki has been an enjoyable one. We hope for an opportunity to welcome you again soon!Yours sincerely,CHL team

Dear Adam,Thank you for your feedback about the stay you had at our hotel!Your valuable comments will be taken into consideration as customer satisfaction is our constant goal. We would like to inform you that our hotel opened in 2002 and a renovation program is currently running addressing sections of the hotel in need of improvement.Thank you for your positive comment about our pool. It is true that when it is very windy the umbrellas cannot be used for the safety of our guests.We thank you for choosing our hotel for your holidays and we sincerely hope you provide us with the opportunity to serve you again.Yours sincerely,CHL Team

Dear Paul, Thank you for choosing our resort for your stay and for taking the time to write a review of our facilities. It’s a pleasure to know you had a great time during your stay with us! Our privileged location, and our variety of leisure and entertainment options, which include the top Casino in Greece, make our hotel the best option for an amazing stay! We hope for an opportunity to welcome you again soon so as to assure another most comfortable and truly memorable stay! Yours sincerely, CHL Team