숙박 시설 정면 - 저녁/밤

말드론 호텔 쉔던 코크 여행 후기

4 out of 5
말드론 호텔 쉔던 코크
John Redmond Street, Shandon, Cork, Cork

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 353개" "
평점 8 - 좋아요. 1000개 이용 후기 중 392개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 172개" "
평점 4 - 별로예요. 1000개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 32개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

EUNMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 시내랑 가까워요
깨끗하고 전반전으로 만족스러웠어요
2018년 9월에 1박 숙박함
답변 제공: Ciara 님, 2018년 10월 12일
Good Afternoon Eunmi, I hope you are well? Many thanks for taking the time to leave feedback. We are very glad you enjoyed your stay with us. We look forward to hopefully welcoming you back soon. Regards - Ciara

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Pleasant stay
2024년 4월에 1박 숙박함
답변 제공: Mantas 님, 2024년 4월 16일
Dear Joseph,Thanks for your feedback. We are hoping to see you again very soon. Sincerely, Mantas Kriauciunas Front office manager

10/10 - 훌륭해요

Brian 님, BLOOMFIELD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to get to city center and back. Quite neighborhood ( except when people get to play the bells😂). Vivian in bar was fabulous may have the best laugh in Cork!
2024년 4월에 2박 숙박함
답변 제공: Mantas 님, 2024년 4월 16일
Dear Brian, Thank you for such a great review of our hotel. We are glad that you enjoyed your stay, Vivian's hospitality and location.We hoping to see you again very soon. Sincerely, Mantas Kriauciunas Front office manager

6/10 - 괜찮아요

Samuel

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Mantas 님, 2024년 4월 7일
Dear Samuel,Thank you for taking the time to share your feedback. We hope to welcome you back to our Hotel very soon!Sincerely,Mantas KriauciunasFront office manager

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our family of 3 stayed here for two nights and enjoyed it very much. The hotel was comfortable and made us feel like we were experiencing a little bit of authentic Ireland. The onsite pub had some VERY good fish and chips. The staff was helpful and friendly. The only disappointment came from some cultural confusion. The amenities list indicates "laundry facilities" and apparently that means "laundry service" at this hotel. They were helpful in pointing us to a nearby laundromat, but being out at night in the rain doing laundry was a bummer when were were expecting to be able to do it at the hotel. Overall we enjoyed our stay and would stay here again.
2024년 3월에 2박 숙박함
답변 제공: Mantas 님, 2024년 3월 20일
Dear Chistopher,Thank you for such a lovely review! We are glad to hear that you enjoyed your stay, comfort and food.. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 2박 숙박함
답변 제공: Mantas 님, 2024년 3월 20일
Dear William,Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and location. We hope to see you back to Maldron Shandon soon.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

Susan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Mantas 님, 2024년 3월 20일
Dear Susan,Thanks you for the great review of our hotel. We hope to welcome you back to Maldron Shandon in the not-too-distant future.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Mantas 님, 2024년 3월 20일
Dear Pedro,Thanks for your review, We hope to welcome you back to our hotel soon. Sincerely,Mantas KriauciunasFront office manager

2/10 - 너무 별로예요

Fiona

좋아요: 직원 및 서비스, 편의 시설/서비스
Strangers coming into my room while I was still in bed
2024년 2월에 1박 숙박함
답변 제공: Mantas 님, 2024년 2월 25일
Dear Fiona,Thank you for taking the time to send us your feedback from your recent stay. It is only through comments like this that we are able to continually improve our service and the exceptional guest experience we have become known for. Unfortunately, we appear to have fallen short on this occasion to which I sincerely apologize. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Warmest regards,Mantas KriauciunasFront office manager

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The radiator in the room was full blast and wouldn't turn off had to sleep with the window open, and the shower was dripping all night long was really annoying
2024년 2월에 1박 숙박함
답변 제공: Mantas 님, 2024년 2월 25일
Dear Michael,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront office manager

10/10 - 훌륭해요

Alejandro

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buena ubicación
2024년 2월에 2박 숙박함
답변 제공: Mantas 님, 2024년 2월 25일
Dear Alejandro,Thanks for your time to review Maldron Shandon. We are happy that you enjoyed your stay and hoping to welcome you back soon.Sincerely,Mantas KriauciunasFront office manager

2/10 - 너무 별로예요

Kun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Won’t go back
Expensive and cold room
2023년 12월에 1박 숙박함
답변 제공: Mantas 님, 2024년 2월 22일
Dear Kun,Thank you for taking your time to send us your feedback from your stay. It is only through comments like this that we are able to continually improve our service and the exceptional guest experience we have become known for. Unfortunately, we appear to have fallen short on this occasion to which I sincerely apologize. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Best regards,Mantas KriauciunasFront office manager

2/10 - 너무 별로예요

Michael

2023년 12월에 1박 숙박함
답변 제공: Mantas 님, 2024년 2월 22일
Dear Michael,Thank you for your time to rate your recent stay. Unfortunately, we appear to have fallen short on this occasion to which I sincerely apologize. We hope to welcome you back to Maldron Shandon soon.Warmest regards,Mantas KriauciunasFront office manager

2/10 - 너무 별로예요

Timothy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing experience we booked in on new years eve, had problems firstly trying to get parking it took an hour to park appauling that we weren't informed about the overflow parking until we were rudely asked to move by a staff member while parked outside the door of hotel as we were discussing options after driving around hotel car park and street parking for hour, secondly the following morning we paid 32 euro for '' breakfast'' for two if you could even call it that, the eggs were disgrace they were inedible, the bacon was like beef jerky if was so dehydrated nearly chipped an tooth on it the beans were dried into the container they were in,, all the food was removed within 10 minutes of sitting down, when we complained about the poor quality of the breakfast manager didn't seem phased and brushed if off, 32 euro flushed down drain went to local petrol station to get deli breakfast on way home 100% better food, stevie wonder must have been preparing food that morning in maldron. Service for dinner the previous night also extremely slow we got the menus and still nobody returned to take our order 20 mins later we had to go the the bar to get the waitress so we could order our food Would not return again usuallly book 2or 3 times a year big disappointment
2023년 12월에 1박 숙박함
답변 제공: Mantas 님, 2024년 2월 22일
Dear Timothy,Thank you for taking the time to send us your feedback from your recent stay. It is only through comments like this that we are able to continually improve our service and the exceptional guest experience we have become known for. Unfortunately, we appear to have fallen short on this occasion to which I sincerely apologize. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Warmest regards,Mantas KriauciunasFront office manager

6/10 - 괜찮아요

Maria

2023년 12월에 3박 숙박함
답변 제공: Mantas 님, 2024년 2월 22일
Dear Maria,Thank you for your feedback. Unfortunately, we appear to have fallen short on this occasion to which we sincerely apologize. We hope to welcome you back to Maldron Shandon soon.Warmest regards,Mantas KriauciunasFront office manager

8/10 - 좋아요

Akiko

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Cathrina 님, 2023년 12월 21일
Dear AkikoThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager

10/10 - 훌륭해요

Anne-Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will be back
Great location, great atmosphere for Xmas. Excellent staff, very comfy & quiet rooms. All you want on a night away
2023년 12월에 1박 숙박함
답변 제공: Cathrina 님, 2023년 12월 21일
Dear Anne-MarieThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager

8/10 - 좋아요

Simon

2023년 10월에 4박 숙박함
답변 제공: Cathrina 님, 2023년 12월 21일
Dear SimonThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager

10/10 - 훌륭해요

Ronan

2023년 12월에 1박 숙박함
답변 제공: Mantas 님, 2023년 12월 12일
Dear Ronan,Thank you for such a great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

2/10 - 너무 별로예요

TANYA 님, Riverside

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was limited, only 1 bar/dining room and after food arrived never saw server again had to ask bartender for our bill. Room had no AC and window only opened an inch so it was 40F outside and 80F in our room. Also had doors slamming and people running up and down the hallway laughing and talking until 5am. When I talked to front desk at check out they could care less and didnt offer any discounts for inconvenience. Manager overheard conversation and didn't approach me to discuss either and then at breakfast we overheard him telling another worker that the 4th floor had a busy night and they laughed about it.
답변 제공: Cathrina 님, 2023년 12월 3일
Dear TanyaThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Cathrina MulcahyDeputy General Manager

8/10 - 좋아요

Marcel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rijden en parkeren is een ramp in de buurt Bij hotel parkeerplekken(15?) was vol Uiteindelijk in parkeergarage gezet Hotelkamer oke, wel beetje gehorig
2023년 11월에 1박 숙박함
답변 제공: Cathrina 님, 2023년 12월 3일
Dear MarcelThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Cathrina MulcahyDeputy General Manager

10/10 - 훌륭해요

Derek Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2023년 11월에 5박 숙박함
답변 제공: mantas 님, 2023년 11월 25일
Dear Derek,Thanks for good review. We are delighted that you enjoyed your stay. We hope to welcome you back to our hotel very soon.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

Gail

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Cathrina 님, 2023년 12월 3일
Dear GailThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Cathrina MulcahyDeputy General Manager

10/10 - 훌륭해요

Eithne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were exceptional and so helpful. We left an item in our room when we checked out and the accommodation manager went to great lengths to locate it & ensure it was returned to us. It’s a beautiful hotel and so convenient to Cork city. We will definitely stay again. The parking situation is unfortunate but the hotel’s solution is very good.
2023년 11월에 1박 숙박함
답변 제공: mantas 님, 2023년 11월 25일
Dear Eitne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

julian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maldron Shandon
The bedroom and main parts of the hotel were very good, the spa area was a bit dated and untidy. The gym was reasonable and had a good range of machines, albeit a little tired looking. Overall a good stay, however parking was tight and very limited.
2023년 11월에 1박 숙박함
답변 제공: Mantas 님, 2023년 11월 22일
Dear Julian,Thank you for taking the time to share your feedback. We hope to welcome you back to our Hotel very soon!Best regards,Mantas KriauciunasFront office manager

10/10 - 훌륭해요

Danielle

2023년 11월에 1박 숙박함
답변 제공: Mantas 님, 2023년 11월 22일
Dear Danielle,Thank you for such a great score review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

Cameron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location excellent. Building charming. Staff amazing. But rooms lack adequate closet and dresser space. The Refresh Room sign on door sometimes escaped housekeeping attention.
2023년 11월에 7박 숙박함
답변 제공: Mantas 님, 2023년 11월 22일
Dear Cameron,Thank you for nice review of our hotel. We are glad that you enjoyed your stay, found our location excellent and enjoyed our hospitality We hoping to see you soon again.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location, very accommodating
2023년 11월에 4박 숙박함
답변 제공: Mantas 님, 2023년 11월 22일
Dear Guest,Thank you for your time to review of our hotel. We are glad that you enjoyed your stay and found our location excellent. We hope to welcome you back to Maldron Shandon Cork soon.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

Leahy

2023년 11월에 1박 숙박함
답변 제공: Mantas 님, 2023년 11월 22일
Dear Leahy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: Mantas 님, 2023년 11월 9일
Dear Denise,Thanks for your review.MantasFront office manager

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Mantas 님, 2023년 11월 9일
Dear Mary,Thanks for your precious time to review Maldron Hotel Shandon. We hope seeing you back soon for another visit. MantasFront office manager

10/10 - 훌륭해요

Colette

2023년 11월에 1박 숙박함
답변 제공: Mantas 님, 2023년 11월 9일
Dear Colette, Thanks for your time to review our hotel and good score. Hope to see you back soon at Maldron ShandonMantasFront office manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel and friendly service.
Very beautiful hotel for our vacation. Cork was a beautiful stop in one of our many stays.
2023년 10월에 1박 숙박함
답변 제공: Mantas 님, 2023년 11월 9일
Dear David,Thanks for your time to review our hotel. Hope seeing you soon back at Maldron ShandonMantasFront office manager

8/10 - 좋아요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Booked two triples one was excellent , the other was very small. We were on the fourth floor and one of our guests was ability compromised. Lift was broken so it was a little difficult
2023년 10월에 1박 숙박함
답변 제공: Mantas 님, 2023년 11월 9일
Dear Brian,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront office manager

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, affordable, and conveniently located hotel
This hotel is in a really great spot in Cork. It is very short walking distance to a few great pubs, coffee shops, bodegas, but it also only about a 10-15 minute walk from the main areas of Cork. Hotel staff were friendly and informative. The hotel actually has a touch screen in the lobby that tells you what is going on at various establishments (museums, theaters, pubs) for each day of the week, and also how far and how to get to each place. Parking is admittedly slim, but if you’re on foot it’s not a concern. I would refer to reviews where parking recommendations are made, if you plan on driving. The gym facilities are also very nice.
2023년 10월에 2박 숙박함
답변 제공: Mantas 님, 2023년 11월 9일
Dear DanThank you for such a lovely feedback. We glad you enjoyed your time with us, we hope to see you soonMantasFront office manager

4/10 - 별로예요

Lorraine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Cathrina 님, 2023년 10월 23일
Dear LorraineThank you for taking the time to share your feedback. Sincerely,Cathrina MulcahyDeputy General Manager

2/10 - 너무 별로예요

Steph

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We spent two nights here. Everything in Cork was fully booked so we had no choice. The first night in our first room, there were ants in our room, even on the pillows. The hotel could do nothing, no rooms for us and also didn’t offer to even clean. We had to ask and demand it. The second day, the moved us to a new room. We arrived around 10-11pm, exhausted. The room was fine and acceptable until trying to shower. The water was brown coming out of the bathtub. We couldn’t use any plumbing at all the second night.
2023년 10월에 2박 숙박함
답변 제공: Cathrina 님, 2023년 10월 23일
Dear StephThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I do see on our system you were refunded your first nights stay due to the inconvenience caused.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Cathrina MulcahyDeputy General Manager

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was amazing the bar staff and restaurant staff were brilliant so friendly and helpful they would really encourage you to return. The girl on duty at the pool was so lovely big shout out to her.
2023년 10월에 2박 숙박함
답변 제공: Mantas 님, 2023년 10월 20일
Dear Caroline,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

Diomedes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were nice and helpful.
2023년 10월에 1박 숙박함
답변 제공: Cathrina 님, 2023년 10월 23일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager

8/10 - 좋아요

Aoife

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really lovely hotel - nice and clean - only issue is parking. Very limited parking on site - we were told they had a deal with a car park nearby which we thought meant it was free but we had to pay €15.
2023년 9월에 1박 숙박함
답변 제공: Mantas 님, 2023년 10월 20일
Dear Aoife,Thank you for your time to review of our hotel, We are delighted to hear that you enjoyed your stay. We hope to welcome you back soon.Sincerely,Mantas KriauciunasFront office manager

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Parking was extremely limited and tight. Hallway rug was stained. Room was clean but tired. 2:30 am a fight and screaming match lasting for 30 minutes erupted during our stay three doors down. Never again.
2023년 10월에 1박 숙박함
답변 제공: Mantas 님, 2023년 10월 20일
Dear James,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

Zuzana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Mantas 님, 2023년 10월 13일
Dear Zuzana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

Anne Trine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Mantas 님, 2023년 10월 13일
Dear Anne,Thank you for the time to review our hotel. Delighted to hear that you enjoyed your stay. We hope to welcome you back to Maldron Shandon soon.Sincerely,Mantas KriauciunasFront office manager

8/10 - 좋아요

elisabetta

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Irlanda 3 gg
Buon hotel un 4 stelle non come i 4 italiani e della terraferma europea ma comunque valido buona posizione colazione varia ma così così cmq se dovessi tornare a Cork lo riprenoterei
2023년 9월에 1박 숙박함
답변 제공: Mantas 님, 2023년 10월 2일
Caro Elisabetta,Grazie per l'ottima recensione del nostro hotel! Siamo lieti che ti sia piaciuto il tuo soggiorno. Speriamo di darti il benvenuto di nuovo a Maldron Shandon in un futuro non troppo lontano per goderti l'ospitalità per cui siamo conosciuti.Cordiali saluti,Mantas KriauciunasResponsabile del front-office

6/10 - 괜찮아요

Ulrike

가족 여행
좋아요: 직원 및 서비스
Nach Reklamation des ersten Zimmers, die Heizung war zum Verbrennen heiß und ließ sich nicht regulieren, bekamen wir ein neues Zimmer, welches sehr klein war, die Fenster zugeklebt, so dass man nicht rausschauen konnte, Reinigung der Zimmer bei 4 Nächten nicht durchgeführt, Mülleimer wurden nicht geleert und Toilettenpapier mussten wir uns an der Rezeption abholen. Eigentlich schade, wir fahren vor 5 Jahren in diesem Hotel und es war hervorragend, aufgrund dessen, wir es wieder zu einem stolzen Preis, gebucht hatten, leider konnte das Maldron Hotel diesen guten Standard nicht beibehalten und wir werden uns auf der nächsten Reise nach Cork ein anderes Hotel suchen. Personal, Check in waren positiv zu bewerten, sowie die Nähe zur City
2023년 9월에 4박 숙박함
답변 제공: Cat 님, 2023년 10월 1일
Lieber UlrikeVielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,Cathrina MulcahyDeputy General Manager

6/10 - 괜찮아요

Douglas

가족 여행
별로예요: 편의 시설/서비스
We stayed at the Maldron Hotel Cork for 1 night. It was at most an average hotel. The rooms were older and were in serious need of updating. The hallways felt like a dormitory or hostel. Bathrooms were just dirty with peeling paint and fraying doors. Elevators were more than slow and very small. Could only fit 2 people with luggage at a time. Manager was very nice and was attentive when we checked in. I actually felt for him since it looked like he was really trying to make our stay nice but the hotel just didn't make the sentiments. Restaurant is convenient but only average. The food is bland but as there really isn't anything else around was the only option. It was fine for one night. The bartender and servers were very nice. Parking is a crapshoot. We were lucky to find the last space in the lot. I'm not sure what you would do if they were full as the surrounding area is very congested. We were happy we only had one night here. If you have no other options this is fine, but I really can't recommend as the hotel is very dated and seemed unclean and potentially unsafe.
2023년 9월에 1박 숙박함
답변 제공: Mantas 님, 2023년 9월 26일
Dear Douglas,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront Office manager

6/10 - 괜찮아요

Colleen

아이를 동반한 가족 여행
좋아요: 청결 상태
This property was excellent for being able to walk into Cork! I was disappointed upon arrival to find out children can’t be in the pool after 7pm. Parking was an adventure, the parking lot is very small and the garage recommended is kind of a hike with luggage. There is street parking availability, but that’s also limited. It was unseasonably warm during our stay, but our room did provide a fan which was helpful. Breakfast was good. Walkability into city centre makes this an easy recommendation to make.
2023년 9월에 1박 숙박함
답변 제공: Mantas 님, 2023년 9월 26일
Dear Colleen,Thank you for your time to review Maldron Shandon. We have very limited parking and in booking site it's stated as no parking because it fill so fast, but we have discounted rates in car park near by, that's what is available to all our guests. We glad you enjoyed breakfast. Hoping to see you again soon here at Maldron Shandon Cork.Sincerely,Mantas KriauciunasFront Office manager

6/10 - 괜찮아요

Jenna

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Mantas 님, 2023년 9월 26일
Dear Jenna,Thank you for taking the time to share your feedback. We hope to welcome you back to our Hotel very soon!Sincerely,Mantas KriauciunasFront Office manager

8/10 - 좋아요

Conor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location in Shandon for walking to city centre, nice old hotel with restaurant and bar downstairs
2023년 9월에 2박 숙박함
답변 제공: Mantas 님, 2023년 9월 26일
Dear Conor,Thank you for taking the time to send us your feedback. I am delighted that you enjoyed your stay with us.We look forward to welcoming you back to Maldron Shandon in the not too distant future.Best regardsMantas KriauciunasFRont office manager

8/10 - 좋아요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in a central location i would recommend this hotel
2023년 8월에 3박 숙박함
답변 제공: Mantas 님, 2023년 9월 26일
Dear Peter ,Thank you for your lovely review, we are delighted that you enjoyed your stay, location and would recommend us to the others.We look forward to welcoming you back soon.Sincerely,Mantas KriauciunasFront Office manager