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버드 헤븐 호텔 여행 후기

4 out of 5
버드 헤븐 호텔
7 Flexbury Avenue, Bude, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 324개 이용 후기 중 197개" "
평점 8 - 좋아요. 324개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 324개 이용 후기 중 21개" "
평점 4 - 별로예요. 324개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 324개 이용 후기 중 4개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Andrew

2023년 10월에 1박 숙박함

8/10 - 좋아요

kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Richard

2023년 9월에 1박 숙박함

4/10 - 별로예요

Rosemary

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Took an hour to get breakfast because only one person dealing with everything. Musty smell in hotel. Bath panel missing. No one running bar. Tired and in need of decoration that is not dark and gloomy and full of Xmas decs.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Gary

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs work
First impressions count, the garden hasn’t been touched in months if at all. I didn’t eat or look around inside, my room was basic and dated, no light for bathroom only a mirror light, the place has so much potential but needs work and attention to detail. No remote for TV I had to ask, no Wi-Fi password in the room so make sure you get it from the desk. Definitely not 4 star more 2-3. Just do the basics first
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quieter stay in Bude
The hotel/guest house is ideally situated in a quieter residential area, but still within easy reach of all amenities. The room was clean and bright, the bed very comfortable and the bathroom facilities good. The service was excellent, if perhaps a little slow, but that did not detract from my experience in any way. The breakfast was ample and well presented. The garden could be given some TLC to improve the outside seating area. I would happily stay here again.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

2023년 9월에 1박 숙박함

4/10 - 별로예요

Geoff

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grim. Property is well located with beaches and town centre within a 10 minute walk. We feared the worst on arrival where the front lawns and outside space have clearly not seen a strimmer or lawn mower for many months. Inside the lighting throughout is very dim and the whole place is tired and needs a refurb. Our room was large but all furniture was dated along with the carpet and bed linen. Wall paper peeling off the wall under the window and the side panel missing from the bath. Assume this had been removed to fix a leak but not replaced. Bed linen was clean enough but clearly aged. We went for breakfast and again the lighting in the room was very dim - to the point you could hardly see the contents of the table. The room was full and we waited to be served. Waited, waited and waited. After 10 minutes we still hadn't seen a member of staff although we could hear cooking in the kitchen. I went to see if any serving staff were available and was horrified to see a smelly, dirty dog cage in the kitchen! We left, packed and departed. Went to Rosies beach cafe 5 minutes down the road and paid for a fabulous breakfast. At checkout I was going to to raise our concerns but again no staff and i really didn't want to hang around. I would have given 1 star but actually the bed was very comfortable and we did have a good night's sleep. We visit Bude regularly but we won't be back.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A beautiful house with lots of original features. Room very clean and spacious. Host very welcoming and avery nice cooked breakfast. Would recomend to anyone thinking of staying in Bude.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Just Satisfactory but could be good.
Paul is very friendly and welcoming. I appreciate his business suffered with Covid soon after he bought the property so we wish home every success as this business deserves to become a good hotel. I don’t think he has had training how to run a hotel and guests expectations. This is a priority issue. There was no TV handset to be found on our first night so no TV for us. When mentioned he said he had given it to another room and forgot to put it back for us which was disappointing, particularly as no apology was given. Our room was good apart from the awful wobbly sliding toilet door with no lock. It was noisy to close during the night so every time the door was closed it woke each other up. It was disappointing to see Christmas Decorations were still up from last Christmas! The dining room is in urgent need of repainting as the walls look black and the lighting was poor. The reception area was unkempt with an extension lead plugged in on top of the counter! Other guests felt the same. No butter was available- just Lurpak margarine which was so disappointing for any guest house to serve but this was a hotel! Outside garden needs attention as grass was uncut. You expect a hotel to have better standards. Nevertheless this hotel has huge potential to improve so we wish this business every success and hope you will give them a chance and stay overnight in 2024 once they have had time to bring the premises to the standard of a small hotel.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfy bed. Spacious room. Breakfast nice. Friendly host. Could do with a little repair in places but still a nice stay.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

DIDIER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Belle pension anglaise
La pension classique anglaise avec un cadre ancien, un pdj très complet et surtout le calme de la chambre. Parfait
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Helle Tving

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kumar D.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Niedliches, ortstypisches B&B mit unglaublich freundlichem, engagiertem Eigentümer! Vielen Dank für den wunderbaren Aufenthalt, Paul!
2023년 8월에 3박 숙박함

8/10 - 좋아요

Althea

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Peter Gilbert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay
2023년 7월에 1박 숙박함

4/10 - 별로예요

Stephen

별로예요: 숙박 시설 상태 및 시설
2.star
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Werner

2023년 7월에 1박 숙박함

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Joanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely stay for the night here at the beginning of our holiday in Cornwall. Great host and lovely breakfast - thank you!
2023년 7월에 1박 숙박함

8/10 - 좋아요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Budehaven
Location very good. Beds comfy. Breakfast excellent. Host extremely friendly.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Chris

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Chose room for view and king size bed but climbing all those stairs was an issue for me as I have problems walking. Perhaps rooms should state what floor/level they are on. Bed comfy, shower ok. Weather was so hot with sun coming in through windows all day, it was a very uncomfortable sleep, even with their fan on. Breakfast was fantastic, one of the best iv had. Only negative thing I can say…. The garden needs attending to, it’s very over grown and you can barely walk the path with over grown plants blocking the way. Also stinging nettles on drive where my car was parked. Good location for beach with Summerleaze the best soft sand beach, the others are shingle beaches.
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Catherine

연인과의 여행
좋아요: 직원 및 서비스
Conveniently located to the beach, and the host was very nice. However, the entire place is in need of a rehab and probably more staff. The bed was comfortable, but the toilet was challenging. The breakfast was good, but even though there were only 4 of the 12 rooms occupied, it felt like the host was barely keeping up.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Ulrike

좋아요: 청결 상태, 직원 및 서비스
Das Hotel liegt in ruhiger Lage, Einkaufsmöglichkeiten und Strand in der Nähe. Die Bushaltestelle in ca. 15 Gehminuten entfernt
2023년 5월에 7박 숙박함

8/10 - 좋아요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

8/10 - 좋아요

Geoff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was quite spacious and the bed was very comfortable.
2023년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
We were very comfortable and very well looked after.
2023년 5월에 2박 숙박함

8/10 - 좋아요

K

2023년 5월에 2박 숙박함

8/10 - 좋아요

Luke

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Jerry

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Merys

2023년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Advertised check in time was from 1400 but when we arrived at 1500 our room was not ready to check into. We were shown into a lounge and games room to wait, which we were fine with. However, we soon noticed dogs mess on the floor in one area and what looked like dogs mess stains on another nearby area of the carpet which was a bit of a surprise and ruined our game of pool! The large family room we were eventually allowed into was spacious and reasonably comfortable, albeit with a generally tired feel. There were stains on some of the bedding, which was not very pleasant (although it did appear the linen had been washed and was stained rather than unclean). In the morning the shower didnt work. When we raised it with the host we were offered use of a shower in one of the other rooms on a different floor to our room. Didnt have breakfast as we had plans to meet friends for brunch, however it would have been difficult to enjoy eating there following the dogs mess incident the day before. Unfortunately, cleanliness and condition of the property led to a un-enjoyable stay. The hosts seemed friendly but disorganised e.g we appeared to be the only guests in tge whole hotel but our room was still not ready for a 1400 check in. PS - Christmas decorations still up (in Feb half term)!
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Andrew

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Rowland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very comfortable stay, great bed and room. A good cooked breakfast. The hotel is an easy stroll to the centre of Bude parking was easy.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Bridget

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic overnight stay, the hotel does need some updating but was clean and comfortable and the owners were outstanding. A very warm and friendly welcome on arrival and the owners were so accommodating and helpful, nothing was too much trouble and they went out of their way to make our family stay an outstanding success. Plus they served up a superb breakfast the following morning! We shall definitely be making a return visit
2022년 9월에 1박 숙박함

8/10 - 좋아요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owners Paul and Lisa gave us a very warm welcome. Nothing was to much trouble. The breakfast was very good indeed, the special little touches made all the difference, such as the bottles of orange juice and 2 tea bags in the tea pot. Best breakfast we’ve had in a long time.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Sue-Ellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Xcx
2022년 8월에 1박 숙박함

8/10 - 좋아요

Philip

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Margaret

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Berwyne

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 4박 숙박함

4/10 - 별로예요

Andy

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly hosts and there was a comfortable, homely feel to our stay. The breakfast was lovely and the location is a short walk from the beaches and town centre.
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Julie

2022년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly. Good shower. Would have prefered summer duvet.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Anthony

2022년 6월에 2박 숙박함