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더 베레스퍼드 호텔 여행 후기

3 out of 5
더 베레스퍼드 호텔
Narrowcliff, Newquay, England

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 125개 이용 후기 중 31개" "
평점 8 - 좋아요. 125개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 125개 이용 후기 중 25개" "
평점 4 - 별로예요. 125개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 125개 이용 후기 중 17개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had everything I needed for a short stay, so close to town and the beach!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kieran

좋아요: 청결 상태, 직원 및 서비스
Nice hotel
2024년 3월에 3박 숙박함

8/10 - 좋아요

Mark

좋아요: 직원 및 서비스
Great little hotel. Ideal for a short trip to NewQuay. Bus from airport right on door step and a short walk to the town. There is a stunning beach right accross the road.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 직원 및 서비스
Lovely lady’s on reception when checking in. Room carpet needs a very good deep clean, a few big stains on carpets. Shower n toilet needs up dating. Shower got too hot and you couldn’t turn it down to cool. Light switches to bed room n bathroom just stuck on the main door jorm which needs rectifying. Just glad we had only booked a one night stay.
2024년 3월에 1박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ennia sekai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was easy to find. Was lucky to find parking just in front of the hotel
2024년 3월에 3박 숙박함

8/10 - 좋아요

Chidi

좋아요: 직원 및 서비스
The room is standard
2024년 3월에 6박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is right in front of the sea. Beautiful view from my room. The radiator did not work but when i wpoke to reception, straightaway i was given a heater. The toilet flushing system was bad. You had to wait a long time for it to fill up before flushing.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely place to stay in and a Great sea view!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Simon

별로예요: 숙박 시설 상태 및 시설
The property advertises an all day menu, however, dining was only available for coach parties.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great

2/10 - 너무 별로예요

Rebecca

2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Charlotte

2023년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff at check in. Room ok.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location on the main road into the town opposite one of the main beaches in Newquay and within a short walk of the town centre amenities. The communal areas are really nice and the welcome excellent. The main room was okay with a comfortable bed and modern TV. The green-coloured bathroom was the biggest disappointment which was in need of renovation and a very good clean. Offered value for money out of season and would stay again
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not very good
The bedroom wasn't upta much you could here the wind blowing through the window the bar had closed due to a break in and no entertainment i saw it as a waste of money
2023년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
Lovely room, lovely lady’s on the desk throughout our stay. Good for the money
2023년 9월에 1박 숙박함

8/10 - 좋아요

Wing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Derreena

연인과의 여행
Didn’t find the hair dryer.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was Ok for sleeping and moving on
2023년 9월에 2박 숙박함

4/10 - 별로예요

Joseph

2023년 9월에 1박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Nelson

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing and the entire Newquay area is absolutely beautiful
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was over looking the sea and really close to the town
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Simon

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Claire

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable stay, staff were friendly and welcoming. Comfortable stay for a weekend in Newquay. Location is good, all walkable for Newquay town or to porth.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

8/10 - 좋아요

Teresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, Manger on duty excellent.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Amanda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Expedia,did not inform it was Friday i cancelled,they were told i had no Room in 29th,though Expedia sent me a message confirming this.6 hour drive to say i should have checked in yesterday.Room was ready, people came and went, thought sat opposite desk,were we were told to sit.No one informed us,20 past 3,we had to ask. Once in room, nothing like photos.Was told no parking it's all gone,but we could park round corner carpark,it was miles away.We asked to dine at the restaurant,but was told we couldn't as it was booked for a private function.No extra, pillow's provided,only one chair,in a double room.Folk slamming doors outside our room,folk banging and running around above our room.I cannot tell you what breakfast is like as,we haven't got to that yet,day one is Now.NEVER again you have ruined my time off work on so called holiday.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful view of beach and Atlantic Ocean.
2022년 10월에 3박 숙박함
답변 제공: Dora 님, 2022년 10월 24일
Dear Jeffrey Many thanks for your lovely review!Look forward seeing you again.

10/10 - 훌륭해요

Nigel

2022년 10월에 1박 숙박함
답변 제공: Dora 님, 2022년 10월 24일
Hi Nigel Thank you for your kind review! Look forward seeing you again soon!

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Dora 님, 2022년 10월 24일
Hi Paul Thank you for your kind review! Look forward seeing you again soon!

2/10 - 너무 별로예요

Curtis

2022년 9월에 1박 숙박함
답변 제공: Dora 님, 2022년 10월 24일
Hi CurtisThank you for review. Wishing you all the best for the future travels!

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 숙박 시설 상태 및 시설
A disappointment
The hotel is very dated and in much need of a revamp and a good clean. The room was not as advertised and in a poor state of repair. We decided to check out after only one night. The receptionist was very helpful and booked us into a sister hotel in St Mawes which was a lovely hotel with a nice room and much higher standard of finish
2022년 8월에 3박 숙박함

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Dora 님, 2022년 10월 24일
Hi Matt Thank you for your kind review! Look forward seeing you again soon!

4/10 - 별로예요

nigel

출장 여행
Poor hotel
Hotel only had so many parking spots avaiable which we booked but found out that we coudnt have them as not booked directly with hotel and had to use other hotel parking. Breakfast was poor, some of the bread was moldy. Room was small but clean, small shower room and toilet space, shower door handle inside was smashed so couldnt close door from inside shower. You could hear evey door shut to bedrooms and doors to stairs and made the walls in room shake Lifts were broke. Personnel on reception were very polite bud this was the only nice thing about our stay. Would not stop again.
2022년 8월에 1박 숙박함

4/10 - 별로예요

Heath

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very dissatisfied
The room was 3 floors up and the lift was out of order, very untidy paintwork in all the halls . My room was in great need of restoration, poorly cared for with a very tired feel to it and I didn't want to walk on the carpet. Shower was horrible with poor tiling, badly maintained and very out dated. Would not recommend this hotel and won't stay here again .
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Nikolas

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Should be condemned. Septic gas alone is killing people. Think of every criteria you would rate a hotel on. They fail all. Drunks come in at 2am. Segulls start at 4am. Fire doors lock in toxic fumes on interior rooms. Noise from busy road probably makes outside rooms bad. Fire doors slamming mostly in morning sound like bombs going off. Should be priced half as much. Or torn down.
2022년 7월에 2박 숙박함

4/10 - 별로예요

Ole Harald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함
답변 제공: Charlie 님, 2022년 7월 23일
Hi, I'm sorry to hear that you did not enjoy your stay at Beresford. We aim to make everyone's stay a positive experience, and hope that you will return in the future so we can rectify any issues you had with your stay.

4/10 - 별로예요

Sarah

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideally placed next to the beach but the lack of parking and cleanliness of hotel really lets it down
2022년 7월에 2박 숙박함
답변 제공: Charlie 님, 2022년 7월 15일
Hi Sarah, Thank you for your feedback, we are actively working towards amending the issues you've stated and we deeply apologise that these effected your holiday. We hope to improve vastly, and hope you come back next year to see it!

8/10 - 좋아요

Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Charlie 님, 2022년 7월 15일
Hi Adelaide We're glad you enjoyed your holiday, thank you for coming!

10/10 - 훌륭해요

zoe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mint weekend
Got to say one of the best weekends hotel was lovely staff was so friendly and the night time entertainment was good the room was nice the bathroom let it down but had one of the best views ever and will be going back
This was the view from are window we even seen a Smurf lol
2022년 4월에 3박 숙박함
답변 제공: Sophie 님, 2022년 6월 13일
Thank you for your positive review and I'm glad to hear that you will be returning

10/10 - 훌륭해요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant stay
Lovely hotel. Amazing views! Defo recommend booking a sea view and the B&B option as the breakfast was top notch
Morning coffee with that view
Room with a view
Superb breakfast
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Nelson

2022년 3월에 2박 숙박함

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함

8/10 - 좋아요

Carla

2022년 3월에 1박 숙박함
답변 제공: Caroline 님, 2022년 3월 21일
Thank you for your review glad you enjoyed your stay. Kind Regards Caroline Reception Manager

10/10 - 훌륭해요

Win

2022년 3월에 1박 숙박함
답변 제공: Caroline 님, 2022년 3월 21일
Thank you for your review so glad you enjoyed your stay. Kind Regards Caroline Reception manager

6/10 - 괜찮아요

David

2022년 3월에 1박 숙박함
답변 제공: Caroline 님, 2022년 3월 21일
Thank you for your review, glad you enjoyed your stay. Kind Regards Caroline Reception Manager

8/10 - 좋아요

Vikki

좋아요: 직원 및 서비스
The staff were brilliant an attentive. Cheap and cheerful place! Brilliant for a weekend stay for nights out. Not the absolute best condition in the rooms but who goes on holiday to sit in the hotel room for the duration?! The one con I have is the information on the website is wrong!! Only the breakfast times but makes a huge difference!! On website is 7.30am to 8.30 am but spoke to front desk and the lady (sorry didn’t catch a name! All staff over the weekend were brilliant) and she said that the breakfast is from 8am to 10am!! Overall a decent stay! Will definitely be coming back!
2021년 12월에 3박 숙박함
답변 제공: Caroline 님, 2022년 1월 1일
Hi Vikki, Thank you for taking the time to review the Beresford Hotel. So glad you enjoyed your stay. I will pass on your comments to all the staff. Kind Regards Caroline Reception Manager