비치 바

에메랄드 비치 호텔 여행 후기

2.5 out of 5
에메랄드 비치 호텔
1102 South Shoreline Blvd, Corpus Christi, TX

이용 후기

6.8
평점 10 - 훌륭해요. 1653개 이용 후기 중 493개" "
평점 8 - 좋아요. 1653개 이용 후기 중 389개" "
평점 6 - 괜찮아요. 1653개 이용 후기 중 255개" "
평점 4 - 별로예요. 1653개 이용 후기 중 224개" "
평점 2 - 너무 별로예요. 1653개 이용 후기 중 292개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

KILSEONG

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
바다앞이라 전망이 좋네요
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 1일
Dear KILSEONG,We're glad you enjoyed the beautiful sea view during your stay! Your appreciation of our location means a lot to us, and we hope you had a memorable experience. We look forward to welcoming you back for another seaside getaway in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 - 괜찮아요

HYUNHYO

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 23일
Dear HYUNHYO,We're grateful for your positive rating score and delighted to have enhanced your hotel experience. We look forward to welcoming you back on your future visits.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Mahmoud

Very close to everything, only issue is you have to pay for parking.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Dear Mahmoud,We're delighted you found our location convenient! While we understand parking costs can be inconvenient, we strive to offer competitive rates in the area. We hope this minor setback didn't overshadow your overall experience, and we'd love to welcome you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location. Staff are so friendly!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Dear Angela,We're thrilled to hear you enjoyed our prime location! Our team takes great pride in providing friendly service. We look forward to welcoming you back for another wonderful stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Jo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Dear Jo,We are grateful for your positive rating score for our hotel. Your support means a lot to us, and we're thrilled to hear that your stay was enjoyable. We look forward to welcoming you back again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

Barbara A

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The cleaning staff was very nice and helpful. The hotel its self is old and dirry. Was a given a room I didnt book. Front desk was no help at all. Couldn't even get wifi.
2024년 4월에 8박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Hey Barbara A,We apologize for the inconveniences you experienced during your stay. Rest assured, we're addressing your concerns to ensure a better experience for future guests.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

alayn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍👍👍👍👍
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 9일
Hello Alayn,We're grateful for your positive rating score for our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. Looking forward to welcoming you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Diamantina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Dear Diamantina,We're grateful for your positive rating score for our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. We look forward to welcoming you back again soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

Ryan

Pool area infested with roaches. Killed two in my room. Have to pay for parking and breakfast. Overall not a great experience. Between the parking hotel fee and deposit I dropped 270 to be there and after killing the roaches in my room decided to just drive 2 1/2 hours home and not continue my stay.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 30일
Hey Ryan,We deeply regret the inconvenience you experienced during your stay. Rest assured, we take matters like this seriously and have addressed the issue promptly. We apologize for falling short of your expectations and hope to welcome you back for a much-improved experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

Noe 님, Bentonville

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wont be staying here again... major updates and cleaning is needed.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Hey Noe,We're sorry to hear your experience didn't meet expectations. Your feedback is valuable, and we're committed to making the necessary improvements for a better stay in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

Michael

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old hotel in fair condtion , noisy , no hot water in showers
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Hey Michael,We apologize for any inconvenience you experienced. Rest assured, we're addressing the noise and hot water issues to enhance your future stays.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Samira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful beach view!
2024년 2월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Dear Samira,We're delighted you enjoyed our beautiful beach view! It's truly one of our most cherished features. We hope to welcome you back soon for another memorable stay by the sea.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Alicia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
If you are looking for surf side cabana rooms in downtown Corpus, this is your spot.
2024년 3월에 12박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Hello Alicia,We're thrilled to hear you found your ideal spot with our surf side cabana rooms in downtown Corpus Christi. Thank you for choosing us for your stay!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Soyoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walkable beaches quiet reasonable prices 👍
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Dear Soyoung,We're delighted you enjoyed our walkable beaches and the tranquility of our surroundings. Your satisfaction with our reasonable prices means a lot to us! Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Isidro Delgado

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a one place stop with alm the best amenities.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Dear Isidro Delgado,We're thrilled you found our hotel to be a one-stop destination with top-notch amenities! Thank you for choosing us, and we look forward to welcoming you back soon.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

Anna

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smell in the hallway was horrendous! Smelled like a las vegas casino combined with an old bowling alley! The bathroom walls and floors were seapareted from each other, so creatures could crawl in and out. The tv kept turning itself off! Parking was horrible! Especially ppl in large vehicles that don't know how to park! Its only saving grace was the short distance to the beach. Serious upgrades are needed...and at $200 /per night/per room, you can afford it!
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Hey Anna,We apologize for the inconvenience you experienced and appreciate your feedback. Rest assured, we're addressing these issues to enhance the overall guest experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Sergio

2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 9일
Dear Sergio,We're grateful for your positive rating score for our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. Looking forward to welcoming you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Margie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were only two small elevators, so sometimes there was a rather long wait. The beach was kind of dirty, but a blame beach goers not the hotel. We stayed in one of the bayfront rooms and it was wonderful!
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear Margie,Thank you for sharing your experience with us. We apologize for any inconvenience with elevator wait times and appreciate your understanding regarding the beach's cleanliness. We're delighted to hear that you enjoyed your Bayfront room, and we hope to welcome you back for another wonderful stay soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

Autumn

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location of the hotel was in the perfect spot. We loved the easy access to the beach and all its surroundings. We did not like the fact that our restroom on the 5th floor had a HUGE hole in the ceiling right above our shower with BLACK MOLD all around it. It gave a very creepy uneasy feeling. Also not to mention the AC did not work very well I’d say it was around 78 degrees in the room at night time. The hallway to the pool area had a VERY VERY bad odor as well.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Hey Autumn,We're thrilled you enjoyed our hotel's prime location near the beach. Please accept our sincerest apologies for the issues you encountered; rest assured, we're addressing them promptly to ensure a more comfortable stay for our guests in the future. Your feedback is invaluable as we continuously strive to improve.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Yuniel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place for family and more , for me is the best election in this summer
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Yuniel,We're thrilled you enjoyed your stay with us and found us to be the best choice for your summer getaway! Thank you for your kind words and we hope to welcome you back soon.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 - 너무 별로예요

Kxrinx is

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Hey Kxrinx is,Thank you for your rating score. We apologize for your unsatisfactory stay. Our goal is to provide the best experience possible. Your feedback helps us improve. We hope for another chance to make it right.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Hello Marc,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 - 괜찮아요

VIRGINIA

별로예요: 청결 상태
Beach was right outside our door.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 16일
Hello VIRGINIA,We're delighted you enjoyed our beachfront location! Your satisfaction is our priority, and we hope to welcome you back for another relaxing stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 - 괜찮아요

Ram

With construction around the property
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 16일
Dear Ram,We apologize for any inconvenience caused by nearby construction. We appreciate your understanding as we work to improve our property for future guests.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 - 너무 별로예요

Briana

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived rooms were not ready. When they did tell us in the lobby that are rooms were ready now and gave us keys we came up with all our bags to find our rooms still not ready and full of beer, trash, gross disgusting rooms. Pool was brown hot tub brown. Will not stay again. Worst hotel I’ve been to yet
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Hey Briana,We sincerely apologize for the unacceptable condition of your rooms upon arrival and for the inconvenience caused. This falls short of our standards, and we're addressing this internally to ensure it doesn't happen again. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 - 괜찮아요

Michael

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 16일
Hello Michael,We greatly value your positive rating score and support, and we're thrilled to have contributed to your enjoyable stay. We look forward to welcoming you back again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 - 너무 별로예요

Daniel

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible experience. My room was dirty. There was no guide for the tv channels. The back sliding door was hard to open and close. Everything in the room was rusty. The ceilings were dirty. The staff made me wait an extra 30 minutes to check in even though the room was ready, and tried charge a $60 fee if I wanted to check in right away. The fitness room door was broken. Breakfast was not free (ridiculous pricing) it’s cheaper to eat somewhere else.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Hey Daniel,We are deeply sorry your stay was a complete disappointment. A dirty room, malfunctioning door, rusty fixtures, uncleanliness, and issues with the staff's service are completely unacceptable and do not reflect the standards we strive to uphold. We will be reaching out to you directly to discuss compensation for this experience and ensure a thorough investigation into the problems you encountered. Our goal is to learn from your feedback and make significant improvements to prevent similar situations. Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice and peaceful the only thing i didn’t like was the parking area and no free breakfast!
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Dear Veronica,We appreciate you acknowledging the peaceful atmosphere! We understand the inconvenience caused by the limited parking and lack of complimentary breakfast. We're continuously exploring ways to improve guest amenities and will consider your feedback for future enhancements.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

Ashlee

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Nothing was as advertised. No working heated pool, no bubbles in the hot tub. The entire place smelled foul!!
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Hey Ashlee,We are deeply sorry to hear that your recent stay was far below your expectations. A malfunctioning pool, inoperable hot tub, and unpleasant odors are completely unacceptable. We sincerely apologize for this experience. We will investigate these issues immediately and take appropriate corrective actions to prevent similar occurrences. Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Hilda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Elevators need some updating They are slow
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Hello Hilda,Thank you for your feedback. We acknowledge your experience with the slow elevators and understand the need for improvement. We are actively exploring solutions to address this issue and ensure a smoother guest experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Milagro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was next to the beach, excellent service, clean, walkable distance to nearby places, will definitely visit again
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Dear Milagro,We're delighted to hear you had a fantastic experience! Thank you for mentioning the perfect location next to the beach, exceptional service, cleanliness, and convenient access to nearby dining options. We look forward to welcoming you back again soon!Sincerely,Hotel General Manager.Emerald Beach Hotel

6/10 - 괜찮아요

valerie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs upgrades, the indoor pool was freeezing water, the hot tub water was murky and dirty.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Hello Valerie,We apologize for the discomfort you experienced with our pool and hot tub. Your feedback is vital, and we'll promptly address these concerns to ensure a more enjoyable stay for future guests. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Celeste

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Hello Celeste,We're grateful for your positive rating score of our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. Looking forward to welcoming you back again soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Kayla

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was clean. The staff is also nice. But the building is showing its age and I think they need to remodel in the hall ways. I don’t think a deposit also needs to be required if so Expedia needs to let the resident know before booking
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Dear Kayla,We're pleased to hear you found our room clean and our staff friendly. We appreciate your feedback about the building's condition and will consider it for future improvements to ensure a better experience. Regarding deposits, we'll work to ensure clear communication with booking platforms to enhance transparency for future guests. Thank you for sharing your thoughts with us.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

Liliana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The staff were friendly and reliable. I asked to switch from our original given room, because it smelled like smoke and Mercedes, a staff member, switched us without any questions. Honestly this would be a great place to stay, if the rooms did not smelled like tobacco and marihuana. We had that problem in our first and second room as the guests next door to us were smoking marihuana and it seep into our room through the air condition system. Also- the building is outdated and it needs some work on it. Finally I liked that it was very dog friendly, but I was never told that I had to pay a pet fee of $25 a night. Personally I wouldn’t stay here again, unless I couldn’t find anything else.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Hey Liliana,We're glad to hear you found our staff friendly and accommodating. We apologize for the inconvenience caused by the smoke odor, and we'll address this issue promptly. We duly noted your feedback on the building's condition and pet fee, and we are committed to improving transparency for future guests. Thank you for sharing your experience with us.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 - 너무 별로예요

anthony

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check was terrible.. the hotel was old outdated..
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Hey Anthony,We apologize for the inconvenience during your stay. Rest assured, we're actively working on updates to enhance your experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 - 너무 별로예요

Karen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Filthy unsafe HORRIBLE
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Hey Karen,We're deeply sorry for the unsatisfactory experience you had. Your safety and comfort are our utmost priorities, and we'll take immediate action to address cleanliness and safety concerns. Thank you for bringing these issues to our attention.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 8일
Dear Debra,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Marta 님, Harker Heights

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that is by the beach and was quiet. Fitness centerineeds update. Staff was great. Love that I can walk to most places, Museum, Selena monument, restaurants and is a short drive to USS Lexington, Aquarium, North Padre Island
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 1일
Dear Marta,We're thrilled you enjoyed our serene beachside location and the convenience of nearby attractions. Thank you for your feedback regarding our fitness center; we'll certainly consider updates. Our team is delighted to hear your kind words, and we're glad you found our location ideal for exploring the area. We can't wait to welcome you back for another peaceful stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely worth paying extra for the bay view. I did think there could be a couple of repairs and updates. Overall a nice stay with a view of the water and downtown. The staff were very friendly
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Sherry,We're thrilled you enjoyed the bay view and found our staff friendly! We acknowledge your feedback on repairs and updates, and we will make efforts to improve our facilities. We look forward to hosting you again for another pleasant stay with us!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Yarilee

반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was great. Clean room and friendly staff. Their beach area is clean and private. There was an issue with the room phone not working but I didn’t notice until the day I was leaving to contact front desk for late check out. I extended until 12pm. They will usually accommodate a late check out if the rooms are not fully booked the next day. Just call! And if needed ask ahead when checking in!
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Yarilee,Thank you for your positive feedback! We're glad you enjoyed your stay, our clean beach area, and our accommodating staff. We appreciate your tip about late check-out requests and hope to welcome you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Teddie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Right on the beach. Choice to have bay view and balcony
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Teddie,We're thrilled you enjoyed our beachfront location and the option for a bay view with a balcony. Thank you for choosing us, and we hope to welcome you back for more seaside relaxation soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 - 너무 별로예요

Roseanne

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Hey Roseanne,Thank you for your rating score. We apologize for your unsatisfactory stay and aim to provide the best experience. Your feedback helps us improve. We look forward to another chance to deliver an unforgettable experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Patricia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
You need more channels for kids
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Dear Patricia,Thank you for your feedback regarding children's entertainment options. We'll certainly consider expanding our channel lineup to better cater to our young guests' needs. Your input is valuable, and we look forward to providing an even more enjoyable experience for your family in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Linzie

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Linzie,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 21일
Dear Luis,We're grateful for your positive rating score of our hotel and glad to have contributed to your enjoyable stay. We are looking forward to welcoming you back in the future!Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 - 별로예요

marianna

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There could be broom, as well as floor mat added to keep all the sand at bay from spreading all over the room floor with the traffic from beach to the room.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Hey Marianna,Thank you for your valuable feedback! We appreciate your suggestion and will consider adding a broom and floor mat to enhance the beach-to-room transition. Your comfort is important to us, and we hope to exceed your expectations on your next beach getaway with us.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 - 훌륭해요

Brandon

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right on the beach great rooms very friendly staff. Plan on booking here again soon . U can walk right out on the beach nice outside amenities and pool games for kids
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 18일
Dear Brandon,Thank you for your glowing review! We're thrilled to hear you enjoyed our beachfront location, friendly staff, and family-friendly amenities. We look forward to welcoming you back for another fantastic stay by the sea!Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 - 괜찮아요

Alicia

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Dear Alicia,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 - 좋아요

Andy

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Dear Andy,We're grateful for your high rating score and support, and we're delighted to have enhanced your stay. Looking forward to welcoming you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.