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수퍼 8 바이 윈덤 올바니 여행 후기

2 out of 5
수퍼 8 바이 윈덤 올바니
315 Airport Rd SE, Albany, OR

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 271개" "
평점 8 - 좋아요. 1002개 이용 후기 중 335개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 192개" "
평점 4 - 별로예요. 1002개 이용 후기 중 119개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 85개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Brian

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access. Nice personal at front desk and housekeeping
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Danforth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The towels smelled highly of smoke.
2024년 3월에 1박 숙박함
답변 제공: Debbie 님, 2024년 3월 15일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Eric

좋아요: 직원 및 서비스
To many homeless and indigent people around to feel real safe.
2024년 2월에 1박 숙박함
답변 제공: Debbie 님, 2024년 3월 15일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

john 님, Red bluff

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent property with nice staff with lots of food around and just off freeway
2024년 2월에 2박 숙박함
답변 제공: Debbie 님, 2024년 3월 15일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Nina 님, Milwaukie

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is great, friendly and personable, will go out of their way to accomodate your needs, love that. Easy freeway access and a few fast food choices nearby ... good location for the fairgrounds too
2024년 2월에 2박 숙박함
답변 제공: Debbie 님, 2024년 3월 15일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

6/10 - 괜찮아요

Megan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Debbie 님, 2024년 3월 15일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 - 훌륭해요

virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Debbie 님, 2024년 3월 15일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

2/10 - 너무 별로예요

Marsa

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I understand the area was affected by the winter storm. Isn't it a good opportunity for your business? Why did you let us reserve a room same day, and have no one at the front desk? You said you would be back by 11pm. Did you know that I waited until 11pm for 6 hours? I ended up sleeping in the car. Excellent job. Thank you.
2024년 1월에 1박 숙박함
답변 제공: Debbie 님, 2024년 3월 15일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room next to freeway

4/10 - 별로예요

Matthew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very noisy being right next to freeway. A lot of people in area talking.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jazmyne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 11월에 1박 숙박함
답변 제공: Debbie 님, 2023년 12월 17일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Unsafe for You and Your Famoly.
Someone opened our locked door at 4AM in the morning as we were asleep. Luckily, we had the extra latch on but it was loose. We called the front desk to see how someone was able to unlock our door, but no one answered or called backs we called them on the phone and no one answered. In the morning, we told the front desk person. She told us someone will investigate the matter and call us back. It has been 10 days and not a word. Do not stay at this hotel it is unsafe for you and your family:
2023년 11월에 1박 숙박함
답변 제공: Debbie 님, 2023년 12월 2일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Donna

2023년 11월에 1박 숙박함
답변 제공: Debbie 님, 2023년 12월 17일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

6/10 - 괜찮아요

Sara

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room had a funny smell and wasn’t cleaned fully. Hairs and small particles all over bathroom and vanity counter
2023년 11월에 1박 숙박함
답변 제공: Debbie 님, 2023년 12월 2일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Beth

2023년 11월에 1박 숙박함
답변 제공: Debbie 님, 2023년 12월 17일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Janell

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the front desk employee was resourceful of where we could go for a walk that was safe. Much appreciated. Also, enjoyed having the newspaper.
2023년 11월에 1박 숙박함
답변 제공: Debbie 님, 2023년 11월 20일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future

8/10 - 좋아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noise easily transferred from next door room.
2023년 11월에 1박 숙박함
답변 제공: Debbie 님, 2023년 11월 20일
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Suzanna

출장 여행
별로예요: 청결 상태
Old, some rust on the lamps , noisy , heater blowing underneath the curtains.
2023년 11월에 1박 숙박함
답변 제공: Debbie 님, 2023년 11월 20일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Xavier

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled like smoke
답변 제공: Debbie 님, 2023년 10월 29일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.Your feedback is very important to us, and we are saddened to hear that you were having issues with your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Nancy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 4 nights. Room was not even freshened one of the days. Ants in the bathroom. Not much to eat for gluten free people.
2023년 10월에 3박 숙박함
답변 제공: Debbie 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.Your feedback is very important to us, and we are saddened to hear that you were having issues with your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Just so-so. Wouldn’t go back
The person checking us in was very rude. The other two people I dealt with at the desk were nice. The room seemed clean but had a funny smell so I didn’t feel like it was truly clean. The bed was comfortable and the AC and TV worked so that was a plus. It’s not in a great location, which we knew going in, but didn’t feel 100% safe being there.
2023년 10월에 2박 숙박함
답변 제공: Debbie 님, 2023년 10월 23일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.Your feedback is very important to us, and we are saddened to hear that you were having issues with your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

amy 님, Forest Grove

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot tub was out of order. Mildew on bottom 12” of shower curtain. Room had an odor. Parking lot felt unsafe in the dark. Disappointed to see the Wyndham name associated with this property. Definitely not worth the price paid.
2023년 10월에 2박 숙박함
답변 제공: Debbie 님, 2023년 10월 16일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were having issues with your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Nancy 님, DENVER

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Busy, noisy part of town, right next to fast food restaurants. Luckily, there’s also a Panera. Wish we had chosen a quieter place.
2023년 10월에 1박 숙박함
답변 제공: Debbie 님, 2023년 10월 16일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Jayme

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free breakfast, rooms were clean. Room smelled of smoke, however
2023년 10월에 1박 숙박함
답변 제공: Debbie 님, 2023년 10월 16일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback about the front desk staff. We look forward to serving you in the future.

2/10 - 너무 별로예요

Ryan

2023년 10월에 1박 숙박함
답변 제공: Debbie 님, 2023년 11월 20일
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Maria

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Linen seemed clean, they do provide coffee, fridge, microwave which we appreciated. When you close the bathroom door pieces of the wood was coming off. Surrounding area seemed sketchy. We had no hot water for a couple of nights so couldn't take a shower and ended up leaving/checking out a day early
2023년 9월에 4박 숙박함
답변 제공: Debbie 님, 2023년 10월 10일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Rooms clean.
2023년 9월에 1박 숙박함
답변 제공: Debbie 님, 2023년 9월 30일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

4/10 - 별로예요

Faith

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
NO HOT WATER!!!!!!!! The front desk didn’t bother to tell us there was no hot water upon check in. We didn’t find out until it was time to take a shower. They said they were working on it and it would be restored by 11 hopefully. There were no trucks here or work people to indicate that there was any work going on. I don’t appreciate the dishonesty of the front desk. I would rather have a choice about checking in or not. It would’ve made a difference if I stayed here or not because they were sold out. Bad bad Super 8.
2023년 9월에 1박 숙박함
답변 제공: Debbie 님, 2023년 9월 26일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Kim

좋아요: 직원 및 서비스
The property was fine but on a busy highway so very loud. The price was too high for the value. I understand it was a busy weekend in town, but still too high. I will say the room was clean.
2023년 9월에 1박 숙박함
답변 제공: Debbie 님, 2023년 9월 26일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 - 훌륭해요

john r

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property and amenities were excellent.
2023년 9월에 2박 숙박함
답변 제공: Debbie 님, 2023년 9월 26일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

2/10 - 너무 별로예요

CHRISTINE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
we had a five day stay, our room was never cleaned, bed not made, had to get our own towels, front desk staff lied about housekeeping availability
2023년 9월에 4박 숙박함
답변 제공: Debbie 님, 2023년 9월 26일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Jeremy

연인과의 여행
좋아요: 청결 상태
It was OK. Kinda ran down but for the price it's fine.
2023년 9월에 1박 숙박함
답변 제공: Debbie 님, 2023년 9월 16일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Max

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Footprint
I have stayed at this place in the past and enjoyed it and didn’t have any issues, but this time there was a foot print stain, an actual foot on the bed sheet and it looks like they’re going to clean the hair out of the shower and didn’t finish.
2023년 9월에 1박 숙박함
답변 제공: Debbie 님, 2023년 9월 16일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were having issues with your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel was nice - had issues with hotel key but situation was quickly remedied.
2023년 9월에 2박 숙박함
답변 제공: Debbie 님, 2023년 9월 16일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Debbie 님, 2023년 9월 9일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Sherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice. No complaints!
2023년 9월에 1박 숙박함
답변 제공: Debbie 님, 2023년 9월 9일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Debbie 님, 2023년 9월 9일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 9월 9일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

4/10 - 별로예요

Dona

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not worth the stay
Woke up the next morning to discover that the sheets had never been cleaned from the previous people. There was dried blood on the sheets. It was absolutely disgusting to know that we slept on that. When I complained to the staff upon check out there was no sense of real care or concern about it.
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 8월 30일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 8월 30일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

4/10 - 별로예요

Anna

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 8월 30일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

6/10 - 괜찮아요

Trenton Sanders

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was pretty solid for the most part. Last day we had no hot water for a shower so that sucks.
2023년 8월에 3박 숙박함
답변 제공: Debbie 님, 2023년 8월 30일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Nicole

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice for the price
This is a nice hotel for a decent price. Great location near many stores and restaurants. Room smelled a little musty and was a bit dark, but comfortable. Breakfast included waffles, yogurt and cereal.
2023년 8월에 2박 숙박함
답변 제공: Debbie 님, 2023년 8월 22일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Maurice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t use the pool or hot tub, but we could see they were clean and well maintained . Property was adjacent to a McDonalds and a convenience store. Only complaint was you could see daylight thru entry door. Would stay there again.
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 8월 22일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 - 좋아요

Susie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fire
Fire alarm went off twice during the night and ac rattled all night.
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 8월 18일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Arthur

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 8월 18일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

6/10 - 괜찮아요

danell

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
We have been choosing this hotel for a long time. This trip we had to get towels from the front desk all 3 days we were there. Our room was never cleaned and we were asked to bring the wet towels to front desk to get clean ones. We also took out our own trash.
2023년 8월에 3박 숙박함
답변 제공: Debbie 님, 2023년 8월 18일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Kari

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was disappointed to pay as much as I paid then show up have to pay a hundred dollar deposit for a room that felt dirty and smelled with stains on every part of the carpet the bathroom was so small and smelled like vomit I also had to go buy hand soap and shampoo they did not even furnish that for how expensive it was to stay I usually do not complain or even write a review but yuck
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 8월 11일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, the 100 deposit is just taken for incidentals if the guest doesn't have a credit card and given back when the guest is checking out. Also, a simple phone call to the Front Desk would've solved the problem of hand soap and shampoo if they were not in the room.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Darrell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to locate, close to I-5. Many mice restaurants nearby.
2023년 8월에 1박 숙박함
답변 제공: Debbie 님, 2023년 8월 11일
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Albany. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.