숙박 시설 정면

컴포트 인 & 스위트 레이크사이드 여행 후기

2.5 out of 5
컴포트 인 & 스위트 레이크사이드
402 South Texas Drive, Eagle Pass, TX

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 324개 이용 후기 중 239개" "
평점 8 - 좋아요. 324개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 324개 이용 후기 중 19개" "
평점 4 - 별로예요. 324개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 324개 이용 후기 중 6개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

JIWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 편안함
깨끗하고 조용하니 좋았다

10/10 - 훌륭해요

Ihan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena atencion
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Guest,Thank you for your kind feedback! We're delighted to hear that you appreciated the attention from our team. It was our pleasure to assist you during your stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Naty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo me gustó
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you particularly liked or anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Marlana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was great! The hotel was very clean and my check in and check out was easy!
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 3일
Dear Guest,Thank you for sharing your positive experience with us! We're thrilled to hear that your stay was great, the hotel was very clean, and your check-in and check-out processes were easy. Your feedback is much appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jacqueline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and staff were courteous
답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear Guest, Thank you for sharing your positive experience about the cleanliness and courteous staff at the hotel. It's great to hear that you had a pleasant stay. If you have any more feedback or if there's anything else you'd like to share about your stay, feel free to do so!Sincerely, Hotel Manager

2/10 - 너무 별로예요

DORA

가족 여행
좋아요: 직원 및 서비스
No me gustó que no fueran más flexibles por causas externas llegamos hasta las 5am y tuvimos que desocupar a las 11 am (se tardaba hasta 12 horas para cruzar el puente internacional); no quisieron cancelar la reservación
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 2일
Dear Guest,I apologize for any inconvenience you experienced due to our check-in and check-out policies. We understand your concerns, and we appreciate your feedback. Our policies are in place to ensure a smooth operation, but we will take your comments into consideration for future improvements. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a better experience in the future. Safe travels.Sincerely, Hotel Manager

10/10 - 훌륭해요

Lynnette

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super comfortable stay
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 26일
Dear guest,Thank you for your positive feedback! We are delighted to hear that you had a super comfortable stay at our hotel. Your comfort and satisfaction are our top priorities, and we look forward to providing you with another enjoyable experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태
Awesome
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 8일
Dear Guest,Thank you for your awesome review! We're thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

ANDREA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelent place and exceptional breackfest
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 8일
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our breakfast exceptional. We hope to welcome you back soon for another great experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jorge

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 2일
Dear Guest,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service, location and very clean and comfortable.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 2일
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a great experience during your stay at our hotel. It's wonderful to know that you appreciated our customer service, convenient location, and the cleanliness and comfort of our accommodations. Your satisfaction is important to us, and we look forward to providing you with another excellent stay in the future.Warm regards,Hotel Manager

10/10 - 훌륭해요

DAVID JOSE

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 12일
Dear Guest,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

10/10 - 훌륭해요

Freddy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super tranquilo y agradable
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 7일
Dear Freddy,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gentleman at the Front desk was very eager to assist. Answered our questions and gave great advice.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 24일
Dear Guest,Thank you for indicating that you had a nice stay. Our goal is an excellent experience for every guest, and I’m pleased we satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent facility and service
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 12일
Dear Thomas,We sincerely thank you for providing us with the feedback on our services and facilities. It is pleasing to find out that you had a very good experience during your stay with us. We thank you for appreciating our facilities.We hope to see you again in the future. We are sure, you will have yet another pleasurable experience with us. We also hope you will recommend us to your friends and families. Thank You.Sincerely,Hotel Manager

8/10 - 좋아요

MINORU

2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 17일
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Genoveva

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely clean & super helpful staff!
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 20일
Dear Genoveva,Thanks for staying with us at our clean, comfortable hotel with friendly staff. Your review is very encouraging and motivate our staff. Please visit us again.Sincerely Hotel Manager

10/10 - 훌륭해요

Yolanda

2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 20일
Dear Yolanda,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Cristina

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always an amazing stay! 10/10 would recommend
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 24일
Dear Cristina,Your kind words mean so much to us, and we’re pleased to get such great feedback from you. I’m glad you will recommend us to others. Your comments indicate that we’re meeting our goal of serving our guests well. We want to invite you to stay with us again when possible so you can experience our hotel and this area again. We’ll be here for you when you need us.Sincerely,Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort Inns and Suites, Lakeside, Eagle Pass TX
Comfort Inns and Suites have always provided me with a comfortable and satisfying experience. Top priority is very low fragrance in the linen and a pillow top mattress. This particular hotel served an excellent complimentary breakfast with egg and meat choices, yoghurt, and hush puppies - a favorite for me.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 4일
Dear Guest,Thank you for indicating that you had a nice stay. Our goal is an excellent experience for every guest, and I’m pleased we satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager.

8/10 - 좋아요

Davette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In town for a funeral. Hotel stay was comfortable and clean for family.
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 17일
Dear Davette,Thanks for stay at our hotel. I'm so pleased that your overall experience was good. You see our room were clean and comfortable. We are always trying to provide a best and greater experience to the new guest. We look forward to welcoming you once again. Please stay with us again. Sincerely Hotel Manager

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusto mucho el lugar y la limpieza
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 17일
Dear Carlos,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Daniel

2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 8일
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager

4/10 - 별로예요

Tavae

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The beds we’re comfy and so as the staff that checked us in, however later on that night the guy that replace the lady at the front desk was very rude. Paid $239 for a night wasn’t worth it. Next time, i’ll take my money elsewhere to Holiday Inn where I will be treated with respect.
답변 제공: Gene B. General Manager 님, 2022년 11월 28일
Hello fellow guest! I am very sorry you encountered a rude employee of mine which is a big NO NO in my book and will definitely be investigating immediately who it was and apply disciplinary action. I am one of the best Comfort Inn's on the grid and strive on great customer service experience to all our guests no matter what. May I please know the name of the reservation and your phone number so I can make things right for you and to give us another chance bc I will fix that rudeness for sure don't worry. Let me know your thoughts and again please accept our sincerest apologies for this incident, I promise it won't happen again and I would love to help you out on future stays with us thank you for your time!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly staff. Great value!
2022년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 11월 29일
Dear Michael, Thank you so much for your kind words. I’m so pleased that you found us a clean, comfortable and that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely,Hotel Manager

6/10 - 괜찮아요

Rose Ann

좋아요: 직원 및 서비스
2022년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 11월 25일
Dear Rose Ann,Thank you for helping us improve. We are delighted that you are giving a 6 out of 10 rating. We appreciate the fact that most of our overnight guests are happy with the decision to stay with us. We're improving daily and are certain that your next experience will be great. Please give us the opportunity to serve you again. Please visit us againSincerelyHotel Manager

8/10 - 좋아요

Luz del carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 11월 25일
Dear Luz del carmen,Thanks for choosing our hotel and giving an 8 out of 10 rating. We are thrilled to know you loved each and every aspect of your visit. It is really encouraging. Please accept our personal invitation to visit again with your family and friends. We're grateful for your feedback.SincerelyHotel Manager

6/10 - 괜찮아요

EMILY

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 9월 13일
Dear Steven,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

8/10 - 좋아요

Belen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

8/10 - 좋아요

KEVIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 8월 9일
Dear Guest Thanks for sharing your experience. I'm so glad that you giving us an 8 out of 10 rating. Your rating is very encouraging and motivates our staff. We look forward to welcoming you once again. We are thankful for your feedback. Sincerely Hotel Manager

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Choice
Excellent hotel choice. A little on the high side on price. The wife an I enjoyed the stay as well as the excellent breakfast. We highly recommend it to our friends.
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 8월 9일
Dear Guest, Thanks for your comments. I’m pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I am glad that you found the staff to be pleasant and helpful. We appreciate the valuable time you spent in sharing your feedback. Thank you so much. Sincerely Hotel Manager

10/10 - 훌륭해요

Yolanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and a comfortable bed are my priorities and both were met. The staff was very friendly and helpful.
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 8월 9일
Dear Guest Thanks for the feedback. We're delighted that you shared with us that your nice experience. I'm so pleased that you liked our comfortable bed and you enjoyed your stay. We are always trying to provide a best and comfortable stay for the new guest. You and your traveling companions will be most welcome with us in the future. We're grateful for your feedback. Sincerely Hotel Manager

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, check in lady makes you feel welcome. Clean. Beautiful view of lake.
2022년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 6월 29일
Dear Guest, Thanks for stay at our hotel. We appreciate your review. I am glad you had a smooth check-in. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Louie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay
2022년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 6월 29일
Dear Guest, Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager.

6/10 - 괜찮아요

Noe

좋아요: 직원 및 서비스, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 3월 22일
Dear Guest Thank you for helping us improve. We are delighted that you are giving a 6 out of 10 rating. We appreciate the fact that most of our overnight guests are happy with the decision to stay with us. We're improving daily and are certain that your next experience will be great. Please give us the opportunity to serve you again. Please visit us again Sincerely Hotel Manager

10/10 - 훌륭해요

Arturo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 1월 18일
Dear Guest, Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager.

8/10 - 좋아요

Alfredo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno
2021년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 12월 3일
Dear Guest, Thank you for indicating that you had a nice stay. Our goal is an excellent experience for every guest, and I’m pleased we satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager.

10/10 - 훌륭해요

María Nora

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
todo muy agradable con todo el personal muy amable ,y el almuerzo riquisimo todo bien.
2021년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 12월 2일
Dear Guest, Thank you so much for your kind words. We are glad that you had a great experience. I’m so pleased that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Expedia Relocation

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 11월 17일
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Elma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
2021년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 11월 17일
Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
The room and staff were really nice. The only problem we had was a really noisy refrigerator and so.e really loud guest upstairs.
2021년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 10월 27일
Thank you so much for your kind words. I’m so pleased that you found our nice rooms and staff. At the same time, we are sorry for the Refrigerator Noise. We have forwarded loud guest upstairs related issues to the concerned departments to look into the matter. We take real pride in this hotel and serving guests like you. We assure you your next stay will be a peaceful stay. Please visit us again.

8/10 - 좋아요

LEILANI MARIE 님, cibolo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At night large trucks take up multiple parking spots near the front entrance. The entry based on directions is closed off and you have to drive through another entrance around the corner. The staff are lackadaisical about the mask wearing signs posted, they don’t enforce or particularly follow the rule. Mostly clean but found food particles in chair and previous occupants trash behind night stands.
2021년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2021년 10월 16일
Dear Guest, Thanks for choosing our hotel for your stay and 4 Stars you have given us based on the experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager.

2/10 - 너무 별로예요

Kevin 님, san antonio

연인과의 여행
Room was overpriced
2021년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 10월 8일
Dear Guest, Thanks for staying at our hotel. Though you liked the stay at our hotel, you found our price high. As we have to set the pricing as per our management policy. Our management will look in this if there is any possible solution. Please visit us again. Sincerely, Hotel Manager

4/10 - 별로예요

LINDA

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 8월 23일
I appreciate your feedback. I’m terribly sorry we failed to meet your needs. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changed in the short time since your stay. I hope you will visit again and see how we have done better every day.

10/10 - 훌륭해요

Alma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2021년 7월 29일
Dear Guest, Thanks for choosing our hotel for your stay and the top rating you have given us based on your experience. Hope you had a wonderful experience with us. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. Sincerely, Hotel Manager.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was awesome!
2021년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 6월 22일
Dear Guest Thanks for staying with us at our clean, comfortable hotel with friendly staff. Your review is very much encouraging and motivating for our hotel & staff. We certainly the try our best to offer the best and certainly the most comfortable stay possible. Please visit us again. Sincerely Hotel Manager

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
This place was amazing. Clean, comfortable and friendly staff. The view of the lake from our room was pretty. We had no complaints!
2021년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 5월 10일
Dear Guest Thanks for staying with us at our clean, comfortable hotel with friendly staff. Your review is very encouraging and motivate our staff. Please visit us again. Sincerely Hotel Manager

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lame breakfast, but otherwise good
Good overall. The only complaint was the breakfast was barely adequate. I know that the Covid situation is still with us, so I understand if the breakfast is less than stellar.
2021년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 4월 29일
Dear Guest, Thank you for your recent stay at our property. We understand the disappointment with the breakfast due to the Covid- 19 issues, It is heartening to note that you had a pleasant stay otherwise. We will ensure an awesome stay next time for privileged guests like you, Looking forward to your next trip. Sincerely, Hotel Manager

10/10 - 훌륭해요

Idolina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our experience was excelente. :)
2021년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2021년 3월 16일
Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager