외관

라 퀸타 인 & 스위트 바이 윈덤 커툴라 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 106개 이용 후기 중 49개" "
평점 8 - 좋아요. 106개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 106개 이용 후기 중 14개" "
평점 4 - 별로예요. 106개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 106개 이용 후기 중 10개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Angie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service!!
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Gary

별로예요: 숙박 시설 상태 및 시설
The property was in need of cleaning and repair
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is pretty run down. Ice maker was out of order. Water fountain out of order. No room service, apparently they were fired that same day. Worst part was it was not clean. Pretty sure the sheets were not changed. And there was used hand towels, they had makeup on them. The shower was worn down, pealing and just nasty. The wall had paint peeling. The room was non smoking but smelled like cigars. Overall, I would not stay there again, due to the cleanliness.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Robert Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, in regards to the ice machine and water fountain we do have signs that point to their respective replacements, the peeling paint in your restroom is due to ongoing renovations and we are sorry you had to witness it in its unfinished state and had you reached out to us we would have gladly assisted in any of the issues you had. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences and gladly look forward to the day you return. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Stephanie Patel General Manager Wyndham Laquinta Hotels

2/10 - 너무 별로예요

Joseph

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never stay here again. The hotel and room are filthy. They smell bad and have black mold. I had to request a room change due to the condition on the restroom. The new room was not much of an improvement. The lobby was dirty.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Joseph Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

2/10 - 너무 별로예요

Servando

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mal olor en la habitación y mal trato en recepción
2024년 2월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 2월 20일
Dear Servando Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral Manager

4/10 - 별로예요

Nataly

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The face that there’s no access to the dining area for utensils/ plates etc is inconvenient. The bathrooms were obviously not clean, the sheets were stained. The staff isn’t aware of what rooms are occupied or not. Almost had someone walk in my room when I was still sleeping.
2024년 1월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 1월 24일
Dear NatalyThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie Patel General ManagerLa Quinta Inn & Suites Cotulla TX

6/10 - 괜찮아요

Jorge

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Jorge Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla.Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

2/10 - 너무 별로예요

Martin

2023년 12월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 1월 9일
Dear MartinThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

4/10 - 별로예요

Rosalina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Looks like the don’t use the rooms for years, to dusty! Need to clean the carpets and rooms.
2024년 1월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 1월 9일
Dear RosalinaThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

8/10 - 좋아요

Ariana

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Staff was great.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Orlando Rafael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Solo estuve de paso.. pero en general todo fue excelente. El personal amable, y el desayuno bien surtido, sin duda me hospedare ahi en mi siguiente paso
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Nancy

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Nancy

2023년 10월에 1박 숙박함

8/10 - 좋아요

Oscar

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Ricardo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In general dirty gross nasty , bed bugs , all facility in bad shape , staff not dress properly really bad experience
2023년 10월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 10월 9일
Dear Ricardo Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

4/10 - 별로예요

Frank

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When reviewed through expedia, this motel was identified as pet friendly. Nothing else regarding pets. But when I checked in, the rate was increased $25 per day for my chihuahua. They said it was on their web site. I could have stayed elsewhere for less cost if I had known. Never received linen renewal during the two day stay. Maybe this is on the web site too.
2023년 10월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 10월 8일
Dear Frank Your feedback is very important to us. In Regards to Pet Fees, all pet policies including the fees are on our Hotel Website as well as all 3rd party websites. 2nd due to the nature of being a pet room Housekeepers are not allowed to clean pet rooms until the guest asks for cleaning. We appreciate the time you took to share your concerns.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

10/10 - 훌륭해요

Obed

2023년 9월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 10월 8일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

2/10 - 너무 별로예요

Samuel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 9월 17일
Dear Samuel,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

6/10 - 괜찮아요

Sheila

가족 여행
좋아요: 청결 상태
Disappointed
Check out took along time. Our room smelled weird. My daughters room was a bit warm. Breakfast was the most minimal amount of choices. I always stay at La Quintas and this was definitely not up to the normal standards
2023년 9월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 9월 5일
Dear Clayton,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

6/10 - 괜찮아요

Sonia

가족 여행
별로예요: 숙박 시설 상태 및 시설
Fast check in and out. The pool was disgusting and not at all usable. I picked this hotel so that we could utilize the pool - website did not indicate at all that the pool was out of service. Water was black and all chairs were destroyed.
답변 제공: Stephanie Patel 님, 2023년 6월 16일
Dear Debra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Stephanie Patel General Manager La Quinta Inn & Suites Cotulla TX

2/10 - 너무 별로예요

Mona L

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful experience
Never again we’ll I ever stay here they changed us from rooms 3 times finally gave us a decent room then the air stopped working and No breakfast it was just over all awful and way over priced it was a very very horrible experience
2023년 4월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 4월 26일
Dear Mona,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

6/10 - 괜찮아요

Rogelio

2023년 4월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2023년 4월 12일
Dear Mr. Rogelio, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to seeing you soon.

2/10 - 너무 별로예요

Crispin 님, Brownsville

2023년 1월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 3월 7일
Dear Salim,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

2/10 - 너무 별로예요

Genaro

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will never stay in tha hotel again
답변 제공: Stephanie 님, 2023년 1월 10일
Dear Genaro,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was an unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

4/10 - 별로예요

Raymond

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a Quinta inn looks and feels like motet.
Room was not real clean. Hallways were dirty, lobby was dirty, walls were dirty bathroom cealing was luaking water.
2022년 12월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 1월 10일
Dear Raymond,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was an unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

10/10 - 훌륭해요

Katy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

4/10 - 별로예요

Karen

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room did not have any cold water only very hot so unable to take a shower. The staff on duty didn’t care or offer a solution (I had already paid through Expedia). The room was also dark due to several lightbulbs in the lamps missing. Staff were rude, unhelpful & unfriendly.
2022년 8월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 10월 13일
Dear Karen,Thank you very much for your recent stay with us. We certainly appreciate your feedback. I am very sorry that you had to face inconvenience with our staff. I will certainly direct this matter immediately with our staff and take appropriate action. Thanks again. Looking forward to see you soon.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 객실의 편안함
Mold in room
Our stay was ok but the room had a very bad musky smell. There was a lot black mold around the vent in the bathroom. We stayed in room 214.
2022년 9월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 9월 19일
Dear Ms. Deborah, I appreciate your recent stay with us and your feedback. I will surely share your response with our team and we will look into the issue in room. Thanks again and looking forward to seeing you soon

10/10 - 훌륭해요

Adele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great visit
VERY PRETTY ROOM IN EXCELLENT CONDITION. WE'LL STAY HERE AGAIN.
2022년 7월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 7월 26일
Dear Adele, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better than anything in Laredo
One of the nicest places I've stayed at in 40 plus years of hotels and living on the road. Great staff great service fantastic little breakfast tacos highly recommended. stop before you get to The madness in Laredo stop now and stay at this place
2022년 7월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 7월 18일
Dear guest, Thank you very much for your recent stay with us. We appreciate your feedback and business. Looking forward to seeing you soon.

6/10 - 괜찮아요

Juan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was not friendly
2022년 7월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 7월 26일
Dear Juan, Thanks for your feedback. We certainly appreciate your business. Looking forward to see you soon.

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 객실의 편안함
Great place to stay.
Very nice hotel with Clean and comfortable beds. We had an issue with the signal on our TV and Ashley came right upstairs and fixed it. AC and Refrigerator worked great!
2022년 7월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 7월 26일
Dear Kevin, Thanks for your feedback. I appreciate your business and positive response. Looking forward to see you soon.

10/10 - 훌륭해요

Emilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
Very nice owners and honestly one of if not the best hotels in Cotulla. Thank you for the wonderful stay.
2022년 6월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 6월 9일
Dear Emilia, Thank you for your recent stay with us. We appreciate your business and thank you for taking time to provide us with your feedback. Looking forward to see you soon.

10/10 - 훌륭해요

Donald

2022년 5월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 6월 4일
Dear guest, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

8/10 - 좋아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 6월 2일
Dear guest, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to seeing you soon.

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is great the pool not so much!
Overall the hotel itself is great however the pool sure could use some TLC. Lots of debris floating in the water and the was was very murky and green.
2022년 5월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 7월 5일
Dear Edward, Thank you for your recent stay with us. We appreciate your feedback and your business. We will share your feedback with our chief engineering department and have them look into pool water. Thanks again. Looking forward to see you soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El primer cuarto que nos habían dado, holía demasiado a cigarro, pero inmediatamente baje al lobby y me cambiaron el cuarto. Se supone que todo el hotel es no fumar pero alguien no hizo caso.
2022년 5월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 5월 15일
Thanks for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 4월 30일
Dear Larry, Thank you for your recent stay at our hotel. We appreciate your feedback as well as your business. Looking forward to see you soon. Thanks again.

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 5월 6일
Dear Larry, Thank you for you recent stay with us. We appreciate your feedback and business. Looking forward to see you soon.

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 4월 26일
Dear guest, Thank you very much for your recent stay with us. We appreciate your feedback and business. Looking forward to see you soon.

10/10 - 훌륭해요

Esmeralda

2022년 4월에 1박 숙박함

4/10 - 별로예요

Jordin

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2022년 4월 10일
Dear Valuable guest, We appreciate you taking time to provide us rating. If you need to have any discussion or talk to management team, feel free to call at hotel line. Thanks.

8/10 - 좋아요

Ricardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay. Helpful front desk. Good hotel.
2021년 9월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2021년 9월 8일
Dear Ricardo, Thank you for your recent stay with us. We appreciate your business and your feedback. Thank you for recognizing our staff performance. Looking forward to see you soon.

6/10 - 괜찮아요

Elizabeth

가족 여행
2021년 8월에 1박 숙박함

8/10 - 좋아요

Logistics

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2021년 6월 22일
Dear guest, Thanks for your recent stay with us and your feedback. We appreciate your business very much. Looking forward to seeing you soon.

10/10 - 훌륭해요

Kristina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2021년 3월 23일
Dear Ms. Kristina, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
2021년 2월에 2박 숙박함
답변 제공: Stephanie Patel 님, 2021년 3월 9일
Dear guest, We appreciate your feedback and understand that you are upset due to electricity outage at our hotel. I am sure you understand that situation was not in our hand to control since many businesses and homes were out of utilities in state of Texas. Looking forward to see you in near future. Thanks again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and everything was according to our expectations, very pleased with our stay during Covid season
2021년 1월에 1박 숙박함
답변 제공: Stephanie Patel 님, 2021년 1월 12일
Dear guest, Thank you for your recent stay with us. We appreciate your feedback as well as your business. Looking forward to see you soon.