메모리폼 침대, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상

모텔 6 이글 패스, 텍사스 - 레이크사이드 여행 후기

2 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 526개" "
평점 8 - 좋아요. 1000개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 77개" "
평점 4 - 별로예요. 1000개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 44개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

David

연인과의 여행
별로예요: 편의 시설/서비스
Lots of wear and tear since I was here 3 years ago
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Guest,Thank you for bringing this to our attention. We apologize for any wear and tear you observed since your last visit. We're continually working on maintenance and improvements to enhance our facilities. Your feedback is valuable, and we hope to exceed your expectations on future stays.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Claudia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The employee at the front desk was chit chatting with another employee while checking us in and said our room number OUT LOUD. This is basic hotel etiquette, you don’t say the room number outloud for safety reasons. My husband and I didn’t say anything as there was no one other than her and the other employee ( or possibly a friend ) as this person was not wearing a uniform. We checked into our room and the shower was DISGUSTING, it was stained and the room didn’t look like it had been cleaned properly. We ended up leaving shortly after because we were uncomfortable and grossed out. As we were walking out, the same employee was checking someone out and she again said this guests room number out loud. Now, my husband and I know exactly what room this man is staying in. We left and didn’t come back. Horrible service.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear Guest,We sincerely apologize for the unprofessional behaviour and the lapse in privacy during your check-in. Your concerns about the cleanliness and the handling of room numbers are taken seriously, and we deeply regret the discomfort this caused. This does not reflect our standards of service, and we are addressing these issues internally. We appreciate your feedback and hope you'll consider giving us another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Mercedes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 20일
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager

8/10 - 좋아요

JORGE ALFREDO

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear JORGE ALFREDO,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 - 좋아요

jose 님, LYTLE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely,Hotel Manager

10/10 - 훌륭해요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Guest,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we're delighted that we succeeded in meeting your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jose G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 30일
Dear Guest,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

martin

all
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Guest,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. We are looking forward to having you stay with us again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Juan

연인과의 여행
별로예요: 직원 및 서비스
No realizaron la limpieza del cuarto solo una vez
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Juan,We appreciate your feedback regarding your recent stay. We sincerely apologize for the oversight in our housekeeping services. Please be assured that we are taking steps to address this issue to ensure it does not happen again in the future. Your comfort and satisfaction are important to us, and we hope to have the opportunity to make it right on your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

HECTOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager

6/10 - 괜찮아요

Jessie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
The location of the hotel is great- I would of given the hotel a 5 star review but the wall’s in the hotel are too thin - you can hear everything in the rooms next to you and that’s not good. The bathroom tub has rust around the drain and it was dirty.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Guest,Thank you for your feedback. We're glad to hear that you appreciated the location of our hotel. However, we apologize for the noise disturbances and cleanliness issues you experienced during your stay. Your comments have been shared with our team, and we'll work diligently to address these concerns and improve our facilities. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Federico

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Bertha

가족 여행
Could have been a little more cleaner and the customer service could use some improvement. The beds were ok.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Bertha,Thank you for taking the time to provide us with your feedback. We apologize for any cleanliness issues you encountered during your stay and for any shortcomings in our customer service. Your comments are valuable to us, and we will address these areas for improvement with our team. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Koree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Efficient
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Guest,Thank you for your feedback! We're glad to hear that you found our service efficient. Providing a streamlined and hassle-free experience for our guests is important to us. We appreciate your kind words and hope to welcome you back for another stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Maira 님, Brownsville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed for the night. I was surprised how clean and inviting the room was. The beds and pillows were very comfortable. Service desk employee was very polite. Highly recommended!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 8일
Dear Guest,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Lounes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place to stay
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 3일
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you had a perfect stay with us. Providing a comfortable and enjoyable experience for our guests is our goal, and we're thrilled that we achieved that during your visit. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Daniel 님, Corpus Christi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself is tucked deep in a parking lot, which isnt the easiest to get to. We made a few wrong turns and eventually got there. The pond next to the hotel is gorgeous, especially watching the sun rise in the morning. Staff is very friendly while checking in and out. It would be nice if they had automatic doors. I could see it being problematic for anyone carrying a lot of bags. It is pet friendly, got to pet a few really sweet dogs. The rooms are small, but comfortable. You cant open the door to get in and have the bathroom door open at the same time. We bring a big fan since we dont stay up as late as others, but could still hear a gal having the time of her life at 3am over the fan. We got tl walk Parrilla de san miguel restaurant, which is highly recommended. Overall, we had a great time and would definitely stay here again.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 2일
Dear Daniel,Thank you for your detailed feedback. We're glad to hear that you enjoyed the beautiful surroundings of our property, the friendly staff, and the pet-friendly atmosphere. We appreciate your suggestions regarding automatic doors and room layout, and we'll certainly consider them for future improvements. It's wonderful to hear that you had a great time overall and that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager

6/10 - 괜찮아요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was the cheapest price. But that being said it’s over priced for what you get. Room is tiny. No King beds. TV volume at the fullest they set was not loud enough. In the morning the noise from the staff was just. Very loud, ask someone else if they experienced the same & he did. WiFi didn’t work, lost connection with DirectV. Had to troubleshoot myself. Not counter in bathroom, just a sink. Cost for this should be at $60-$75 range not $160.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Guest,We apologize for the numerous issues you encountered during your stay. Your feedback is valuable, and we regret that we did not meet your expectations. We take your comments seriously and will address each concern promptly to ensure a more comfortable and pleasant experience for our guests in the future. We appreciate your input and hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Manuel

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Hood
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 13일
Dear Guest,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean room
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 12일
Dear Guest,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed a nice and clean room during your stay. Providing a comfortable and clean environment is our top priority, and we're glad we met your expectations. We look forward to welcoming you back!Sincerely, Hotel Manager

4/10 - 별로예요

LUIS M

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel de acceso complicado para llegar al sitio.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 7일
Dear Guest,We apologize for any inconvenience you experienced accessing our hotel. Your feedback is valuable, and we'll explore ways to improve accessibility to ensure a smoother arrival experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more seamless stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Staff was nice, hotel was clean and well kept, beds where comfy
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 1일
Dear Michelle,Thank you for your feedback. We're thrilled to hear that you had a positive experience with our friendly staff, clean facilities, and comfortable beds. Providing a pleasant stay is our goal, and we appreciate your kind words. We look forward to welcoming you again soon.Sincerely, Hotel Manager

8/10 - 좋아요

Ema

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Ema,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 - 좋아요

Rogelio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugar muy tranquilo, limpio, tiendas en su entorno y fácil acceso.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 29일
Dear Rogelio,We're thrilled you appreciated our quiet, clean environment and convenient location near shops with easy access. Your satisfaction is our goal, and we aim to provide a comfortable experience for all our guests. Thank you for your kind feedback, and we hope to see you again soon!Sincerely, Hotel Manager

4/10 - 별로예요

MaryAnn

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room wasnt clean and smelled. Stayed there because all other hotels in town were booked. Would not stay again
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 29일
Dear Guest,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely, Hotel Manager

8/10 - 좋아요

LEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two Nights in Eagle Pass for Border Mission Trip
The third floor room was very clean, functional, and smaller than most hotel room suites. The bed was very comfortable. The realm was fairly quiet with only some minor noise coming in from the hall and from the window. They have coffee, tea and hot cocoa. But no breakfast service. It was one of the more modern recently built hotels in town. It's in a difficult location to access though.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Guest,Thank you for your stay. We're delighted to hear that your third-floor room was very clean and functional and featured a comfortable bed. We're pleased that you found the ambiance fairly quiet, with some minor noise considerations. We appreciate your observation about the hotel being one of the more modern ones in town. We'll continue to strive for excellence in both comfort and service. We understand the challenge with the location's accessibility and will explore ways to improve this aspect for the convenience of our guests.Sincerely, Hotel Manager

8/10 - 좋아요

ivonne 님, Commerce City

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Ivonne,Thank you for your rating! We appreciate your feedback and strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 편의 시설/서비스
The walls are very thin, the wash cloths did not look clean. Some of the outlets did not work. Otherwise it was very clean and staff at the front desk were nice.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi MarthaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 - 훌륭해요

Rosie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY CONVENIENT AND VERY CLEAN. I ENJOYED MY STAY. THE VIEW IS ALSO BEAUTIFUL
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
Dear Rosie,Thank you for your feedback. We're delighted to hear that you had a very convenient and enjoyable stay and found the hotel very clean. It's wonderful that you appreciated the beautiful view as well. We look forward to welcoming you back for another great experience in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

James

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was perfect the bed was the best bed i ever slept on
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 25일
Dear James,Thank you for your stay. We're thrilled to hear that you found the room perfect and that our bed provided you with such a wonderful night's sleep! We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

6/10 - 괜찮아요

Bryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Way too overpriced.
답변 제공: Hotel Manager. 님, 2023년 12월 18일
Dear Bryan,Thank you for your kind feedback. We're sorry to hear that you found the pricing to be too high. We understand that value is important, and we appreciate your feedback. We strive to provide excellent value for our guests, and your input is valuable as we continually assess and adjust our offerings. Sincerely, Hotel Manager

8/10 - 좋아요

Alma

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Alma,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - 좋아요

Jesus

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Jesus,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Angelina

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are very cleaned and the staff are very nice the only thing i didn’t like it’s the parking not enough space
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 28일
Dear Angelina,Thank you for your kind feedback. We appreciate your positive comments about our clean rooms and friendly staff, and we're sorry to hear about the inconvenience with parking. Your feedback about the limited parking space is valuable, and we'll certainly look into ways to address this issue for the comfort of our guests. We're committed to making improvements based on guest input. We hope to welcome you back with a more convenient parking experience in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Jose Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 28일
Dear Jose Luis,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, office staff was amazing! You can tell they really care!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Anthony,Thank you for highlighting our exceptional office staff and their dedication to guest satisfaction. We're thrilled to hear you had a positive experience at our hotel. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Carlos Zamorano

출장 여행, 가족 여행
Excellent, very good, nice place
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 18일
Dear Carlos,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Cynthia

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 19일
Dear Guest,Thank you for the perfect score! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our top priority. If there are any specific highlights you'd like to share or areas where we excelled, please feel free to let us know. We're here to ensure your next visit is just as wonderful. Looking forward to welcoming you back.Sincerely,Hotel Manager

10/10 - 훌륭해요

noel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had semi parking
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 6일
Dear Noel,Thank you for your feedback. We aim to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we're doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests. We hope to welcome you again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Raymond

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 2일
Dear Raymond,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
En general todo bien.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 28일
Dear Guest,Thanks for the stay and great feedback. It is encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

noel

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 17일
Dear Guest,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

William

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 7일
Dear William,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager.

10/10 - 훌륭해요

Marylan

2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Marylan,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

10/10 - 훌륭해요

Ashley 님, San antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager on shift that evening was nice.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 16일
Dear Ashley,Thank you for your wonderful comment. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely,Hotel Manager.

8/10 - 좋아요

Blanca

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 11일
Dear Guest, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

8/10 - 좋아요

Jorge 님, Laredo

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 7일
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Velma

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will stay again
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 6일
Dear Velma,Thanks for your overwhelming comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel, staff, cleanliness, location, facilities and amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

10/10 - 훌륭해요

Deb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 6일
Dear Deb,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

enrique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente opción para hospedarse en eagle pass Está limpio y en excelentes condiciones
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 5일
Dear enrique,Thank you for your wonderful comment. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely,Hotel Manager