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콜스던 매너 호텔 앤드 골프 클럽 여행 후기

3 out of 5
콜스던 매너 호텔 앤드 골프 클럽
Coulsdon Court Road, Old Coulsdon, Coulsdon, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 621개 이용 후기 중 165개" "
평점 8 - 좋아요. 621개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 621개 이용 후기 중 114개" "
평점 4 - 별로예요. 621개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 621개 이용 후기 중 22개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Graham

2024년 4월에 1박 숙박함

8/10 - 좋아요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Polite and friendly staff, the restaurant was great the room although comfortable was very dated.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Chris

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel in serious need of some TLC Scruffy room with a broken window Staff semi interested Overall very poor Best avoided
2024년 3월에 1박 숙박함

8/10 - 좋아요

Brendan

2024년 2월에 1박 숙박함

8/10 - 좋아요

Ann-Marie

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel might be a little bit old but it's a perfectly acceptable and a comfy place to stay. The staff are very friendly and the views over the golf course are lovely. We have stayed a number of times with work and I will certainly stay again.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Steven

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Monica

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Once we arrived to the hotel we have done check in which we was given a key for room 113. Once we open the room there was a couple sleeping that was waken up by the door opening. I returned to reception to report the incident, we was given room 317. Once we arrived to the room the room was freezing cold with the window half open, the bathroom was freezing cold with only towels for one person. As it was very late and being over tired due to travel we decided not to contact reception. Breakfast in the next morning was ok but coffee was almost called and hardly any bread left I have reported to reception all the fiasco but i was told if we wanted to have another coffee and to complain directly to there manager. This is a very poor service
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were very helpful and the food was very nice
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful location
Really nice comfortable room. Very clean and cosy. Beautiful setting and attractive building. Breakfast was a bit chaotic but very nice once I got it.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jtinder

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Alison

2023년 12월에 2박 숙박함

8/10 - 좋아요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Joe

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Stuart

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Stuart

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Barbara

2023년 11월에 1박 숙박함

8/10 - 좋아요

Martyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Easy parking, great hotel, lovely buffet breakfast and all the staff are so friendly and helpful. Great stay
2023년 10월에 1박 숙박함

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Historic property in lush green grounds Lots of character offsets the individual quirks of the rooms which is reflected in the prices A good option instead of budget hotels
2023년 10월에 2박 숙박함

8/10 - 좋아요

Nadine

좋아요: 청결 상태
Excellent food/restaurant If still on the menu, the Sea Bass was superb. Room bit 'tired' - bathroom needed attention & water (heavy rain) dripped in on carpet during the night. Staff all v helpful & keen to please. V restful, lovely surrounds. Worth staying.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Simon

2023년 10월에 1박 숙박함

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I always use Coulsdon Manor when visiting my mum. I really like staying there and it is ideal for my needs. The surroundings are lovely a very nice setting. A bit of a reburb needed in some areas, but the rooms are nice and clean decent shower etc. My last visit on Monday, a new Receptionist just arrived was on duty, such a lovely friendly lady who made us feel very welcome
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Aged hotel set in large green grounds with lots of large trees - the rooms we have stayed in need some talc but the hotel is an acceptable convenient option and a welcome change from the cheap chain hotels
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 직원 및 서비스
Historic property set in lovely green grounds with friendly helpful staff but in need of some refurbishing
2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
Dated and tired
Check in was fine. Room was very dated, small fan that was provided was broken (oscillating switch had snapped off), two of the 4 lights didn’t work, shower was pretty weak.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Susanne

2023년 9월에 1박 숙박함

4/10 - 별로예요

ANU

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a comically terrible time at Coulsdon. I came with several family members for a reunion and we booked 6 rooms months in advance. The grounds are nice but the rooms are tiny, old and the plumbing barely works. The staff is practically apathetic. You have to explicitly ask for what you expect. My parents’ room toilet only flushed every 5 minutes. My sister’s and my room toilet didn’t flush at all and the manager (whom we had to convince the night desk person to call on the phone) had the gall to tell us “sleep it off, we’ll deal with it in the morning” when this had already been going on 2 days and we were jet lagged and obviously our bodies weren’t working in the right order due to time difference. Other family members had a torn curtain that never got repaired. The staff doesn’t check notes or communicate with each other, and they prefer to give you an excuse first rather than solve the problem. Most times any attempt at understanding or asking to change the room received a response of “we have a wedding, we’re fully booked.” It felt like pulling teeth. We managed to get a room changed because well, the BASIC expectation of a hotel room that is paid up front would be a working toilet, right? When we moved into the new room, there were mosquitoes outside the door and a musty smell in the bathroom. Turns out there was black mold in the shower. But guess what the response was? “We’re fully booked.” It was a disappointing stay and I don’t recommend it.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

LA SHON 님, RIVERSIDE

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous property in an unassuming location
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Dawn

2023년 8월에 1박 숙박함

4/10 - 별로예요

Jay

별로예요: 숙박 시설 상태 및 시설
Property in need of overhaul. Non working toilets baths curtains etc. staff tries
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great choice!
Very friendly service, highly recommended for London and surrounding area - has good car parking, food very reasonable, very quiet location too.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Review
I would recommend this hotel. Everything worked well, the service and catering were excellent, and the location/setting again excellent. My only small comment is that some of the fittings/furniture looked tired & slightly dated.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Ian 님, Brisbane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We have mixed feelings about our stay at Coulsdon Manor. The property could certainly do with a lot of upkeep and maintenance to get it to a presentable property state. Some staff are excellent and go beyond what is required; some appear not to care less about service. The rooms are not air-conditioned and can be hot at times, even at night. If you leave windows open, expect a visit from mosquitos. The rooms are of acceptable size and the beds are very comfortable; the breakfasts are excellent. There were a few hiccups: being booked in and allocated a room that was not made up as front office believed late in the afternoon; then allocated a room on a higher floor that was ready. Bar staff concentrate on drinks orders and are slow to provide requested water or forget altogether and prioritize drinks over taking food orders even though the latter have to be prepared. Promise to come to table to take food orders then do drinks for over 20 minutes, suggesting they are understaffed at times. One night there was one staff member on to take food orders, prepare and serve drinks, bring out the food and clear indoor and outdoor tables. He was pleasant, competent but absolutely flat chat. Some of the others not so good - take it or leave it if you don't like it! There were some good aspects but some annoying ones as well. 3.5 out of 5 overall. Would we go back: possibly.
2023년 8월에 6박 숙박함

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly and comfortable in lovely green area
2023년 8월에 2박 숙박함

8/10 - 좋아요

Peter

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for one night. Thanks
2023년 8월에 1박 숙박함

8/10 - 좋아요

Tara

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Average hotel .
We stayed for three nights last weekend. We “upgraded “ to an executive room. It was very tired. The carpet is very old and stained. The bathroom was clean. They need to put in stronger brighter light bulbs. My mom’s room’s toilet did not work the whole time we were there and they never fixed it or switched her room! No help carrying bags up the stairs either.
2023년 7월에 3박 숙박함

8/10 - 좋아요

R

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay in Surrey
It is a lovely place to spend a few nights. I would certainly recommend for a one night stay
2023년 7월에 1박 숙박함

8/10 - 좋아요

d

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Ronald

2023년 7월에 1박 숙박함

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Interesting hotel in large grounds
2023년 7월에 3박 숙박함

8/10 - 좋아요

Darrell

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will be back :-)
Excellent location, beautiful grounds. Breakfast in the morning was delicious. Staff friendly, everything is clean, bed was very comfy… all you need <3
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Nik

출장 여행
좋아요: 청결 상태
I was travelling on business with my business partner, we had a room each. This hotel is set in amazing grounds, with a lot of it looking out onto the golf course. There’s plenty of parking. The biggest issue with the hotel is that it is desperately in need of refurbishment - it looks like it was done in the 90’s and nothing since. It goes from small things like not enough sockets in the rooms to very low quality shower fittings. If you remove the picturesque location from this hotel then there’s very little going for it. We arrived at 14:50, with check-in at 15:00. We were told the rooms were not quite ready and so to sit in the bar for 10 mins; ok, fine, we were technically early. Once it hit 15:25, I think the barman could see me getting twitchy and so came and offered a free drink while we waited. Good idea, but maybe the reception should’ve done that when we arrived. Oh, the reason for the delay? The hotel was busy the day before. Wow. Breakfast was £9.99 per day if paid in advance, or £14.99 on the day, so we paid for our 2 days in advance. The cooked breakfast was decidedly average, with my business partner choosing cereal due to seemingly no vegetarian option. £9.99 for some Coco-Pops and a glass of orange juice. I had the cooked breakfast: sausages were bland, as were the beans. On checking out, I was told I needed to pay £14.99 for breakfast for day 2. I explained that we both paid in advance, but then made to wait while the receptionist checked.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Malcolm

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location and price…
Stayed here multiple times, location and price play a huge part. It’s a busy place and I was only there 7 hours overnight before heading for the airport. Very old, very tied but it’s OK. Safe parking available.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I have stayed before so I know this hotel and it is a very comfortable private place in lovely surroundings. The staff are always helpful and cheerful.
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

Sarah

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
I'd read the reviews so thought I knew what I was letting myself in for. Set in gorgeous grounds but needs a lot of money spending on it. Staff didn't ask upon check out how my stay was, which said it all really. Night lad was a waste of space, clearly didn't want to be there!
2023년 6월에 2박 숙박함

8/10 - 좋아요

ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2 night business stay
Stayed here for 2 nights. Check in was fast and professional. Room and hotel were a little tired but was clean and comfortable.Was offered a deal price for breakfast and it was very good. Plenty to choose from. Bar and restaurant were good and the food was excellent. Waiting staff were professional. Would definitely choose this hotel again.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Ann-Marie

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the location. Nice, clean comfortable hotel.
2023년 5월에 1박 숙박함